CONFERENCE CALL SERVICE: Top Best Conference Calling Services of 2023

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As the remote workforce expands in 2020, the capacity to connect with employees and colleagues throughout the country will become increasingly important. The conference call service facilitates teamwork. The best conference call service can connect dozens or even hundreds of individuals at once, as well as provide features such as call recording and screen sharing for an affordable fee. We studied roughly 30 choices as part of our approach to assist you choose the best one for your company. You can see our recommendations below; we’ve provided a complete list of the best conference call service for a small business also take a look at AT&T and Verizon Conferencing services. So you read this post while you decide which conference call service is a good fit for your small business.

How Does a Conference Call Service Work?

Conference call services are used to host several persons on a single call at the same time, regardless of their actual location. While most current communication systems provide conferencing capabilities, adding a conference calling service gives you a dedicated local or toll-free phone number for your conference line.

Conference call services are classified into two types: reservationless and operator-assisted. Reservationless calls are used for everyday conversation and do not require prior scheduling. Operator-assisted calls are typically used for more formal calls or call with a high number of participants, with a live operator assisting with the call’s administration.

Best Conference Call Service

The best conference call service for a small business allows for fast and efficient online communication, has a large participant capacity, and has an easy-to-use interface. While most providers provide these features, prices, the maximum number of participants, and interfaces with other online tools vary. This section will assist you in determining the best conference call solutions for your specific business needs.

These are the best conference call services for small businesses on the market, according to our analysis of over a dozen providers:

#1. Zoom

Zoom is our top choice for the best overall conference call service for a small business since it includes a slew of helpful meeting features such as screen sharing, breakout rooms, team chat, multi-share, and remote keyboard and mouse control.

Because these features are available on the Basic plan, Zoom ranked first on our list of the best free conference call services.
When you subscribe to the paid, higher-tier plans, you get infinite whiteboards, a virtual canvas that allows teams to discuss and demonstrate ideas and processes.

#2. RingCentral Video

For a small business that needs a bespoke solution, RingCentral Video is the best conference call service. The subscription plan gives you access to the Developer Platform, where you can use application programming interfaces (APIs) to add real-time conferencing capabilities to your apps and websites. These digital platforms could be ones you use internally in your organization or ones you offer to clients to help them engage with you more effectively.

#3. Cisco Webex

In addition to being one of the best webinar software platforms, Cisco Webex has emerged as one of the best conference call services, suitable for organizations that value inclusion in virtual meetings. People with impairments will benefit from the provider’s accessibility features.

For example, it supports screen readers, which convert text and graphics into speech or braille. It recognizes gestures and converts hand movements into animated reactions such as applause and hand raising. Furthermore, the technology makes sign language interpreters visible, as hosts may easily tailor a display for participants with hearing difficulties.

#4. GoTo Meeting

GoTo Meeting is the best conference call service for a small business that is constantly on the road, with full mobile support features such as the Commuter Mode. This mode allows users to join and host meetings from any location. The mobile app for GoTo Meeting is available for both iOS and Android users. Because the software supports Siri voice commands, iPhone users may easily initiate and join a conference.

#5. Nextiva

Nextiva, which is also listed as one of the best business phone systems, is a leading provider of conference call services, particularly with its low-cost hardware choices. Conference phones can be rented for as little as $7.70 per month. Snom and Poly are two reputable brands carried by the service. These gadgets make it simple to schedule and join meetings, connect to many lines, and enjoy excellent audio without static on the connection.

#6. Dialpad Meetings

When you want the comfort and assistance of automation technologies, Dialpad Meetings is the best choice for a conference call service. This service provider offers a variety of artificial intelligence (AI) services, such as live meetings and post-meeting transcriptions.

The live meeting transcripts make it easier for everyone in the room to follow the topic. Meanwhile, post-meeting transcriptions are useful for reviewing key information such as next steps, forthcoming events, and dates.

#7. is an excellent option for small, remote teams who require a simple, no-frills video conference call service. Its basic subscription is limited to 10 users and includes basic collaboration options such as screen sharing, document sharing, and meeting chat. If you don’t want to be overwhelmed by too many features and options, this is a good option.

Finally, the best conference call service for you will be determined by your individual needs and budget. It is important to examine the features and costs of several services to select one that matches your needs.

AT&T Conference Call Service

AT&T Connect is a conference call service that allows you to host and participate in conference calls, webinars, and virtual meetings. Also, AT&T conference call service includes the following features:

  • Screen sharing – To give presentations or show documents, you can share your screen with other participants.
  • Recording – You can save your conference calls or webinars to watch later.
  • Mobile app – AT&T Connect features a mobile app that lets you attend meetings from your smartphone or tablet.
  • Whiteboard – During the conference call, you can use a virtual whiteboard to brainstorm ideas or scribble down notes.
  • Chat – During the conference call, you can send text messages to other participants.
  • Video conferencing – Video conferencing allows you to see other participants in real-time.

AT&T conference call service is a paid service, with prices based on the number of participants and features needed. AT&T also provides a free trial of the service, allowing you to test it before committing to a premium plan.

More Details on AT&T Conference Call Service Features

More information on the AT&T Connect conference call service may be found below:

  • AT&T Connect provides audio as well as online conferencing. Depending on your needs, you can use one or both.
  • The service can accommodate up to 1,000 people on a single conference call.
  • Conference calls may be scheduled and managed online, making it simple to set up and manage several calls.
  • AT&T Connect also allows for customization, such as the opportunity to brand your conference calls with your company logo or other branding elements.
  • The service works on a variety of devices and platforms, including Windows and Mac desktops, iOS and Android smartphones and tablets, and web browsers.
  • AT&T Connect offers 24-hour customer service to assist you with any problems or inquiries you may have.

Overall, AT&T Connect is a robust conference call service with a variety of features and customization possibilities. It’s an excellent choice for companies or individuals looking for a dependable and scalable conference call solution.

Conference Call Service Verizon

Verizon Conferencing is a conference call service that allows you to host and participate in conference calls, webinars, and virtual meetings. Some of the characteristics of Verizon conference call service are as follows:

  • Audio and online conferencing – You can utilize either audio or web conferencing, or both simultaneously.
  • Screen sharing – To give presentations or show documents, you can share your screen with other participants.
  • Recording – You can save your conference calls or webinars to watch later.
  • Mobile app – Verizon Conferencing has a mobile app that lets you attend meetings from your smartphone or tablet.
  • Personalization – You can customize your conference calls with features such as personalized greetings and hold music.
  • Security – To protect your conference calls and prevent unauthorized access, Verizon Conferencing provides extensive security measures.

The Verizon conference call service is a paid service, and the cost is determined by the number of participants and the features you desire. Verizon also provides a free trial of the service, allowing you to test it before committing to a premium subscription.

Overall, Verizon Conferencing is a robust conference call service with numerous features and customization choices. It’s an excellent option for companies or individuals looking for a dependable and secure conference call solution. However, because it is a subscription service, it may not be the best option for individuals on a limited budget.

Conference Call Services Pricing

Conference call services are normally priced in one of two ways. Some companies charge you per call, while others charge a set monthly rate for unlimited use. You pay a per-minute price for each caller with pay-as-you-go services. These fees typically vary from 2 to 10 cents per minute for a reservationless service. Operator-assisted services are more expensive, with costs ranging from 15 to 30 cents per minute. Remember that these per-minute charges apply to each caller.

A 30-minute reservationless call, for example, with eight callers, including the host, would most likely cost between $4.80 and $24. A 30-minute phone call with 100 participants would cost between $450 and $900.

In most cases, unlimited monthly plans are only accessible with reservationless services. You can host any length of meeting as often as you like with these options. Monthly unlimited rates often vary from $7 to $60. Many conference call providers have different pricing plans that vary in the number of individuals that can join a call at the same time.

There may be additional fees depending on the service provider you select. Some service providers charge extra for call recordings, translations, transcripts, and personalized greetings.

Features of Conference Call Service

When selecting a conference call provider, make sure it meets your company’s requirements. The following are the most significant features to look for:

  • Caller limits: Select a provider that can handle the number of meeting attendees you have, whether it’s five, ten, fifty, or several hundred. Many reservationless systems can manage hundreds of calls at a time, whereas most operator-assisted services can handle thousands.
  • Secure calls: Many conference call service providers feature security measures such as passwords, encrypted data, and manager rights to give or restrict access to meeting participants to help keep your business’s information safe and secure.
  • Call controls: Some providers allow the host to handle the call from the dial pad on their phone, while others allow the host to control the call via an internet site. The host has the power to silence callers, initiate call recordings, share their screen, lock the call, and end the call with either choice.
  • Mobile conference call app: Some conference call services provide a mobile app for iOS and Android smartphones that makes scheduling, hosting, and participating in conference calls from a mobile device straightforward.
  • International Access: If you intend to arrange conference calls with participants from other countries, make sure the conference call provider you select allows them to easily join the session. Many services provide dial-in numbers in nations all around the world.
  • What Is the Best Free Conference Call Service?

2023’s Top 5 Conference Calling Services

  • RingCentral
  • Free
  • GoToMeeting
  • Vast Conference
  • Grasshopper

What Is the Best Way To Do a Conference Call?

There are numerous methods for conducting a conference call, but the best method relies on your demands and objectives. Here are some pointers on how to conduct a good conference call:

  • Select the best conference call service.
  • Test your equipment
  • Send out a schedule.
  • Begin on time.
  • Introduce everyone 
  • Be prepared 
  • Maintain focus
  • Follow up

Does Zoom Have Conference Calls?

Yes, Zoom’s video conferencing service includes conference call features.

How Can I Host a Conference Call for Free?

Register for a Free Account

Create an account on with your email and password. By providing the dial-in number and access code or sharing your conference room URL, you can instantly invite others to a conference call.

Are Free Conference Calls Really Free?

Yes. Users can participate in free conference calls at no cost.

Which Is Better Free Conference Call or Zoom?

Zoom Meetings has 13532 reviews and a rating of 4.64 / 5 stars, whereas has 213 reviews and a rating of 4.48 / 5 stars.

Is Skype Conference Call Free?

Yes, Skype provides free conference call features. Depending on your package, you can use Skype to host or join conference calls with up to 50 participants.

Is RingCentral Free?

Yes. Only new subscribers are eligible for the free trial. You will receive support for up to 20 phone lines during the 14-day free trial.


The essential functions of all conference call services are the same. However, the best conference call solutions distinguish themselves with collaboration tools, high-quality video, crystal-clear audio, and other useful features.

In this situation, team size, budget, and principal use case should all be considered. A five-person startup will not require the same solution as a mid-sized firm hosting webinars with hundreds of attendees.


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