Phone Systems for Small Businesses: The 2023 List (Updated)

Phone systems for small businesses
Image Credit: ShawnGraham

Are you searching for the best IP phone systems for small businesses to use with your website that was built with WordPress?

We have compiled a list of some of the very best office phone systems for small businesses available today that are compatible with WordPress websites. 

What Are The Best Multi Line Phone Systems For Small Businesses? 

Here is a detailed list of the best office phone systems for small business:

#1. Nextiva 

When it comes to features and user-friendliness, Nextiva is the clear winner as the best business phone service.

 They provide a plethora of useful functions, are easy to set up, and don’t break the bank.

 It has a user-friendly web-based control panel that allows business owners to administer the unified communications system with the ease of a seasoned pro.

Nextiva’s VOIP phone service for small businesses provides some useful features, such as advanced call routing, unlimited free domestic calling, voicemail to email and text, online faxing, text messaging, and more.

All the basic call management features, such as caller ID, personalized greetings, an advanced IVR system, and more, are included at no additional cost, as are a local or toll-free number and number portability.

 Nextiva is more than just a company phone system; it’s a platform with a plethora of useful features, such as customer relationship management, and call analytics.

The call quality is superb, the uptime of their VoIP solution is 99.999%, and their support staff is consistently helpful.

Essentials plan pricing for Nextiva’s business phone service begins at $18.95 per user, per month.

 As more people sign up, their prices decrease. You can save even more cash by opening a pre-paid account.

#2. Ringcentral 

Another well-liked business phone service, RingCentral is used by enterprises of all kinds.

 In terms of features, their business phone system for small companies is unparalleled.

Their corporate phone system has all the features you’d expect from a modern phone system, plus more: unlimited calling, call forwarding, caller ID, call waiting and transfer, sharing a single line with many mobile devices and users, SMS messaging, visual voicemail, and more.

Video conferences with screen sharing, group chat, a free thousand minutes of phone time, and compatibility with Google Apps, Dropbox, Microsoft, and more are all included. 

The cloud-based interface for setting up and managing calls is very user-friendly.

Their Essentials plan, which allows for up to 10 users, begins at $19.99 per month per user (paid annually).

 Plans with varying prices and amenities are also available. We have a discount code for RingCentral that can be used to get a discount.

Vanity numbers cost more, but they’re worth it if you want a memorable and easy-to-remember phone number for your company.

RingCentral is an excellent alternative to traditional landline phones for both traditional and virtual workplaces.

#3. Ooma 

Ooma is a leading business VOIP provider because of the low rates at which it offers business phone lines and 1-800 toll-free numbers. 

Any business package from Ooma allows you to get a toll-free number. A toll-free number will be selected for you automatically, but you can change it if you’d like.

The Ooma Office platform includes all the advanced tools you’d need to run a successful business, including a digital receptionist, direct calling between employees, music on hold, mobile apps, and detailed call logs. 

The best part is that it only takes a few minutes to set up.

Their dashboard makes it simple to organize calls, assign tasks, and add members to the team.

Their most basic plan starts at $19.95/month/user and includes a free toll-free number and 35+ features tailored specifically to businesses.

#4. Grasshopper 

Grasshopper is one of the best multi line phone systems for small business, thanks to its provision of virtual phone numbers. 

To receive calls from a virtual phone number, you can set it up to forward to any existing phone number or mobile device. 

However, you will still require a traditional phone connection to make outgoing calls.

You can easily control your account and phone features with their user-friendly web and mobile apps. 

Choose from local, toll-free, or vanity phone numbers, and use as many extensions as you like. 

Local and toll-free numbers in the US, Canada, and the UK are provided.

Call forwarding, routing, waiting, call hold music, voicemail to email transcriptions, and more are all included in GrassHopper as standard features. 

Because of its extensibility via mobile and desktop apps, it is ideally suited for geographically dispersed teams.

The cheapest of their monthly subscriptions includes one local number and three extensions and costs $29.99. 

Upgrading to one of their more expensive plans allows for an increased number of users as well as the purchase of additional local phone numbers.

#5. Phone. Com is another alternate reliable office phone systems for small business. 

Standard phone service functions such as call forwarding, call routing, caller ID, conference calling, video conferencing, and more may be managed through a user-friendly web and app-based administrative interface.

Calls to some European nations and Canada are incredibly cheap thanks to their local call minutes.

 Third-party customer relationship management systems, such as Salesforce and Zoho, can be integrated with your company’s phone service.

The service offers both pay-per-minute and unlimited plans. Plans that charge by the minute begins at $12.99/month, while unlimited plans begin at $22.99/month.

#6. GoToConnect 

GoToConnect (previously Jive) is an alternative, high-quality choice for small businesses in need of a reliable phone system.

They provide a high-quality cloud-based business phone system at a competitive price.

Unlimited calling, extensions, forwarded calls, shared numbers, voicemail to email, ACD, mobile applications, chat, SMS, and more are all part of their VOIP phone service.

They also feature hundreds of connectors with other marketing and customer relationship management tools, such as Salesforce, Zoho, Microsoft Outlook, Google Workspace, Zendesk, Slack, and many more.

GoToConnect is a unified business communication platform that goes well beyond traditional telephone service.

 With their high-definition video conferencing, you may easily communicate with your clients and coworkers.


We hope this article helped you choose the best Office phone systems for small business. 

You can also decide to read this guide again so as not to make mistakes when choosing any of the office phone systems for small business. 

Frequently Asked Questions 

What Are the examples of phone systems? 

Examples of IP phone systems for small business include:

  • PBX On-Premise.
  • The VoIP PBX.
  • VoIP Phone Device Hosted.

What is the ring central phone system? 

Small and large organizations alike can benefit from the extensive set of messaging, video, and calling options included in RingCentral MVP, a robust cloud-based business phone system.

Which is the best business phone?

The truth is, that Nextiva is the best business phone on this list. 

How do I get a free business phone line? 

A large majority of businesses that provide free phone numbers do so by providing local area codes.

 Offering a toll-free number to your clients takes an initial expenditure, but there are affordable options available.

How do I set up a business phone?

Make a call to the business services department of your local phone service provider and explain that you need to set up one or more new phone lines for your company.

You have the option of adding the number to your already existing landline service or setting up a separate account that is dedicated solely to your business.

Phone Systems For Small Businesses: References 

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