11+ Best Virtual Phone Systems For Small Businesses In 2023

Virtual phone systems for small businesses
Time Business News

Virtual phone systems are an excellent method to automate your small business, allowing you to devote your attention to more pressing concerns and free up time for other tasks. Because they use your already established internet connection, virtual phone systems are a more cost-effective alternative to having a landline system installed on your property—the most advanced and reliable cloud-based phone system for small businesses. When managing small businesses, implementing virtual phone systems should be essential to your overall strategy for expanding your firm.

Simply by recording, evaluating, and optimizing the method in which you conduct your business over the phone, any small firm can reach the same level of productivity as a large high-tech corporation.

For people like you who own small businesses, this article will introduce you to the virtual phone system we believe to be the most effective.

As said earlier, we will highlight to you in detail the best virtual phone systems for small businesses. 

So, stay with us! 

What Can The Best Virtual Phone Systems For Small Businesses Do? 

Your small business can benefit from using a professional business phone service, whether you run a traditional storefront or an online store, to improve its phone communication in all areas, including marketing, customer assistance, appointment scheduling, and supply chain management.

11 Best Virtual Phone Systems For Small Businesses 

Do you still want to know more about the best virtual phone systems for small businesses?  

Here is the list of the best virtual phone systems for small businesses:

#1. Dialpad 

Dialpad is a cloud-based business communications platform powered by artificial intelligence and has a built-in phone system. 

In addition, it is geared toward small businesses (and even enterprise-level enterprises) that want a phone system that is simple to operate and can be set up from any location.

In addition, Dialpad has a significant benefit over its rivals in that it is a cloud-based, genuine UCaaS solution. 

This means that all of your communication channels, as well as service maintenance, support, and upgrades, are taken care of by a single company. 

Its a solution for the contact center? Constructed in-house. Is it AI? Constructed in-house.

 This means you will never have to wait for other firms to make adjustments or get technical support because Dialpad’s phone system for small businesses handles everything in the most efficient manner possible.


The standard plan is $15 per month per user, the Pro plan is $25 per month per user, or you join up for a free trial for 14 days. 

#2. Ringcentral 

RingCentral, like Dialpad, is unified communication as a service (UCaaS) provider that provides its users with various capabilities. 

In contrast to Dialpad, the basic plans do not include any integrations, video conferencing, or real-time transcription; hence, you will need to consider the significance of these capabilities to your company before making a final selection. It is one of the virtual phone systems for small businesses. 


The starting price for RingCentral is $19.99 per user per month.

#3. 8×8

8×8 provides a single platform for use in cloud contact centers and several solutions for audio, video, and text messaging.

However, some clients have voiced dissatisfaction with the lack of an option to automate the deployment of the business phone app, a feature that Dialpad provides.

 As a result, setting it up can be a little cumbersome.

 The user interface is not the best and is difficult to navigate and use.

Another interesting fact about “long-established” phone system providers like 8×8 is that while it is true that they have been in business for a considerable amount of time and present themselves as industry leaders, the telephony infrastructure utilized by these industry leaders often demonstrates signs of obsolescence, which can lead to a reduction in call quality and reliability.

 A word of caution if you’re thinking about going with any of these possibilities:


$15 per month per user 

#4. HubSpot

The all-in-one CRM solution offered by HubSpot is capable of providing your sales, customer care, and marketing teams with corporate communication services that are powered by VoIP.

The database that HubSpot uses connects all of its many technologies.

 All your call logs and communications with customers are recorded, documented automatically by contact, and shared with everyone in your organization.

 This also integrates with your CPQ tool (configure, price, quote), allowing sales teams to track deals, pricing, and other information. It is also one of the virtual phone systems for small businesses. 


It starts at $45 for the starter plan 

#5. Vonage 

Another provider of basic VoIP business phone services geared toward acting as a replacement for traditional landline phone systems is Vonage.

 This implies that you will need to pay for add-ons if you want basic capabilities such as call recording and visual voicemail.

This is not a solution that delivers much more to a company than its standard phone service due to the lack of features offered compared to other small business phone systems on this list that are more powerful.


The cost of the Basic plan is $19.99 per month per line, while the cost of the Premium plan is $29.99 per month per line.

#6. Nextiva 

Another UCaaS platform, Nextiva’s integrations are a little bit limited. One thing that raised an eyebrow was that they listed “desktop and mobile app” as a feature under their Basic plan even though it was not explicitly advertised as being included.

A solid desktop application, in addition to a mobile app, is an absolute necessity for any UCaaS platform that claims to be any good.

 The cards are laid out on the table—the absence of a benefit or component of a plan.

Another thing to consider is that the Basic plan does not include SMS or MMS messaging, whereas Dialpad’s most affordable option includes unrestricted texting.


The beginning price for the Basic plan is $18.95 per user per month, while the beginning price for the Enterprise plan is $32.95 per user per month.

#7. Phone.Com

Phone. Com is another one of the best virtual phone systems for small businesses. 

When it comes to picking out communication tools, this company provides a variety of choices for customers to select from.

When referring to virtual phone technology, customers can get more than 40 standard features for a lost cost of just $13 per month. If businesses bill annually, it only comes to $10 per month. 

Customers can get these features for a reduced cost if the businesses choose to bill annually.

Phone.com does not, unfortunately, provide a free trial option; however, they have a money-back guarantee valid for 30 days after purchase. 


$12.99 a month

#8. CallHippo 

CallHippo gives customers access to some of the most fundamental voice call features at an affordable price.

 These features include voicemail, call analytics, teams, forward to the device, SMS, and more.

The tools offer several scalable plans, which means that businesses can unlock higher-tier plans that are comparable to some of the most popular virtual phone systems currently available on the market. 

This is although the rates for the tools are quite affordable.

Automated transcriptions, individualized onboarding, call scripts, and more functionality are some of its many scalable features.


$14 a month per user

#9. Mighty call

MightyCall is a fantastic service in terms of both the features it provides and the functionality it provides.

 MightyCall does not impose additional fees for using any of its features. 

Because this virtual phone system is integrated with CRM, you will be able to track contacts and engage with your customers in a way that is both seamless and efficient.

If you want to make engagement easier, you can also configure auto attendants and personalized welcomes for callers.

#10. FreeConferenceCall

FreeConferenceCall can provide a low-cost business phone service by employing a strategy known as “pay what you can.”

This service is ideal for smaller groups or businesses who need to monitor their spending carefully.

Compared with a more robust phone system, however, the features offered by the free service are relatively limited in scope.

This is to be expected, given the nature of the offering.


$15 per month 

#11. Ooma 

Through Ooma’s small business phone system, you and the other team members will be able to maintain communication, continue working, and coordinate their efforts. 

However, one of the drawbacks of Ooma is that it modifies your caller ID whenever you integrate contacts into the mobile app.

 This makes the experience less consistent,  so it’s best to avoid doing this.


$19.95 per user 

#12. Grasshopper 

Grasshopper is a cloud-based phone service that caters to the needs of small to medium-sized organizations.

 It is not a unified communications platform like Dialpad, which combines phone services with video calling and other features.

 Instead, it only provides phone services. It is possible that this will not be a deal-breaker for you if you do not require the ability to participate in video conferences or communicate by SMS or instant messaging.


$26 per month 

What Is the Best Virtual Phone System for Small Businesses?

The Open phone is the best virtual phone system for small businesses. 

What Is the Cheapest Virtual Phone Service?

When comparing virtual phone number providers, eVoice is among the most cost-effective options.

How Do I Set up a Virtual Phone System?

Follow these few steps to set up a virtual phone system:

  • Pick a phone number and service plan for your company.
  • Telephony extension management
  • Get calls by recording a personalized greeting.


Take your time and select one of the aforementioned excellent options for a small business owner’s virtual phone system. 

Using a phone service system, you can efficiently manage all international calls with your clients, prospects, and business partners.

 You will be able to considerably boost your productivity and compete on an equal footing with other reputable high-tech businesses if you monitor and improve how you use the telephone in your industry. 

It should come as no surprise that this will have a beneficial impact on your bottom line.


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