AMERICAN HOME SHIELD WARRANTY: Overview, Plans, Pricing, and Reviews

American home shield warranty

A home warranty is a contract that covers the service/cost, repair, or replacement of your home’s major systems/ appliances that break down or stop working during the coverage period (which is a typical one-year term). This type of warranty is issued by a home warranty company and is different from homeowners insurance, which provides financial protection in case of a disaster or accident. American home shield warranty is an example of a company that takes care of a home warranty. Here we’ll show you the cost of an American home shield warranty, reviews, plans, and phone number. 

This will help you find out if the American home shield warranty is best for you.

American Home Shield Warranty Reviews

American Home Shield began in 1971 as the first company to offer home warranties in the United States. It’s grown since then and now provides access to more than 16,000 contractors. It offers three plans that provide complete coverage of your home’s major systems and appliances, with a fourth plan that allows you to choose the system/ appliances you will like to cover and additional options for electronics coverage and other items.

American home shield has been in business for nearly 50 years. It’s the largest, most-chosen home warranty provider, and it pays out more service requests than any other home warranty company. The National Home Service Contract Association has also given it its seal of approval. AHS, like many other home warranty providers, offers plans that cover specific systems, appliances, or the entire house. It also has a warranty plan that may be customized.


In theory, home warranties like the ones offered by American Home Shield are compelling products. In exchange for a monthly fee, the provider covers all the costs of repairing or replacing major home appliances. Every repair has only a set flat service fee. The only exception to this is a maximum payout of $3,000 per appliance replaced or repaired. Below are American home shield warranty reviews.

However, American Home Shield struggles to live up to its promises. The company works with independent contractors who are assigned to service requests without customer input. Poor user reviews suggest that these contractors offer subpar service.

In cases where appliances are replaced, AHS guarantees the same features but not necessarily the same brand or quality. This may leave you with replacement appliances that are cheaper than what you originally had.

In some cases, American Home Shield will allow you to take cash in light of repairing or replacing your damaged item. Unfortunately, this almost never works out in your favor. AHS pays you the amount it would have spent on a replacement, which can end up being much less than the retail cost.

To be fair to AHS, these kinds of complaints are common among home warranty companies in general.

If you’re set on purchasing a home warranty or receive one as a free incentive when buying a home, American Home Shield is as good an option as any. Compared to rivals, AHS offers competitive rates and has fewer ambiguous exceptions in its policy. For example, AHS covers damage due to neglect or disrepair, which many other home warranties do not.

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American Home Shield Warranty Plans

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With all the parts that make up a home, it’s easy to be confused about which coverage is best for what. If you think about weather and acts of nature, a home’s structure may come to mind. If damage occurs to your home’s exterior there’s a good chance those items will be covered by homeowners insurance. However, a home warranty plan covers most of a home’s interior systems and appliances in the case of malfunction or failure. However, here are American home shield warranty plans:

  • Appliances Plan: refrigerator, range/oven/cooktop, washer/dryer, dishwasher, built-in microwave, trash compactor, freestanding ice maker, garage door opener, and built-in food center
  • Systems Plan: air conditioning (including ductwork), heating (including ductwork), electrical, doorbells, smoke detectors, ceiling fans, plumbing (including stoppages), water heater, garbage disposal, instant hot/cold water dispenser, and central vacuum
  • Combo Plan: everything covered by the Appliances and Systems plans
  • Build Your Own Plan: covers only the appliances and systems you choose 

If you have smart home appliances and other products American Home Shield offers an electronics plan through Asurion. The plan covers gaming systems, printers, home routers, and similar items. In addition to the plans offered, there is optional add-on coverage available which allows for some customization of your home warranty contract. Areas of coverage include pools and spas, well pumps, septic pumps, and guest units.

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American Home Shield’s Combo Plan is the most comprehensive option and covers 21 appliances and systems. The warranty covers malfunctions from normal wear and tear, including from rust, corrosion, or sediment, even if there was insufficient maintenance. Unlike some other home warranties, the AHS Combo Plan covers repairs if the appliance or system was improperly installed or modified, and it provides service for mismatched systems.

Covered appliances include refrigerators, ranges/ovens/cooktops, clothes washers and dryers, dishwashers, built-in microwaves, trash compactors, free-standing ice makers, garage door openers, and built-in food centers.

Systems covered by the Combo Plan include air conditioning with ductwork, heating with ductwork, electrical doorbells, smoke detectors, ceiling fans, plumbing (including stoppages), water heaters, garbage disposals, instant hot/cold water dispensers, central vacuums, and rekeying service.

American Home Shield Warranty Phone number

Sales: 888 682 1043

To Cancel: 800.858.1922

Hours: 24 hours, 7 days; best time to call: 9:00 am

Below you can compare and contrast the 4 ways to contact American Home Shield by looking at which ones are the fastest and which ones other customers recommend the most for solving American Home Shield customer service issues. You can further contact American Home Shield across the following Phone numbers.

800-776-4663Purchasing32 mins99
901-537-8000Executive Customer Service38 mins188
Online HelpCustomer Service< 2 hrs180
888-429-8247Customer Service2 mins

Cost of American Home Shield Warranty

American Home Shield offers three plans for your home’s appliances and systems and a fourth plan that can cover electronics in your home such as televisions, laptops, and smart home products. For traditional home systems, it offers the Systems Plan which covers 11 areas such as plumbing, air conditioning, and electrical, and costs $50 per month. Then there’s the Appliances Plan which covers 10 common home appliances like your washer, dryer, and refrigerator and costs $50 a month as well. For coverage on both systems and appliances, you can opt for the Combo Plan which covers all 21 areas for $60 a month.

The cost of your American Home Shield home warranty depends on a few factors:

  • The level of coverage needed for your home’s systems and appliances
  • The size of your home
  • The Trade Service Call fee selected
  • Any additional coverage added to your plan

On average, home warranty plans cost from $500 to $700 per year. Our plans begin as low as $39.99 per month. If you opt for add-ons, extended coverage can be an additional $50 to $258.


AHS’ coverage is among the most comprehensive in the industry. Homeowners can also choose their own contractors and customize their service fees with AHS. Not to mention, American Home Shield is the oldest and most reputable provider, with a legacy of excellent service since 1971.

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