Housekeeping Duties: All You Need To Know

Housekeeping duties
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Housekeeping duties don’t just involve cleaning a house or hotel. It goes beyond that into the entire management and accountability of the house. This post includes the skills required for housekeeping duties and how you can include them on your resume.

What are Housekeeping Duties?

Housekeepers are responsible for cleaning and informing the homeowner or manager in charge of any safety issues. Vacuuming, sweeping, emptying garbage cans, dusting shelves, wiping windows, and mopping floors are among the jobs they must perform. Some Housekeepers handle light ironing and laundry, as well as changing bedding and washing dishes.

Skills Required For Housekeeping Duties

Housekeeping skills are important skills that help a housekeeper to be effective and productive at their work. They are necessary for a housekeeper to be effective at their profession. These skills can range from customer service to being detail-oriented, and they may differ according to the exact duties 

Housekeeping skills include:

#1. Organization

 Being organized is a must skill for every housekeeper. You’ll need to keep track of multiple jobs and projects, as well as organize all of your equipment and supplies.[2] Overall, proper organization will enable you to execute the best work possible. 

#2. Time management

You’ll have to balance many tasks at the same time. Depending on your employment, you may be needed to clean several rooms and spaces in a short period of time. A good housekeeper can maximize their shift by working as efficiently as possible.

Make it a habit to plan ahead of time for each workday. When you get up, make a list of the most crucial chores you’ll need to complete while at work.

Being a perfectionist might make it difficult to complete tasks efficiently.

#3. Self-discipline

Housekeeping might include some tiresome and unpleasant duties. You’ll have to endure as a housekeeper day after day, executing each duty to the best of your ability. You won’t be supervised 24 hours a day, so you’ll have to go out and do your best even when no one is looking. Keep all of your electronics out of sight to improve your self-discipline.

#4. Thoroughness 

Thoroughness allows you to stand out on the job. As a housekeeper, you’ll be wearing numerous hats—one minute you’ll be polishing the floors, and the next you’ll be changing the bedding. Whatever the assignment, you’ll have to go above and beyond to ensure that everything is as clean and tidy as possible.

#5. Careful listening

When you work as a housekeeper, you will be bombarded with information. When your client tells you what they want you to do that day, you must actively and attentively listen. If something doesn’t make sense, you’ll need to feel secure enough to inquire about your workload.

Hotel Housekeeping Duties

Housekeeping duties is an operational department in a hotel that is in charge of cleanliness, maintenance and also reporting any safety hazards to the manager in charge of the particular hotel. They ensure high standards of cleanliness and orderliness in order to ensure positive reviews and plenty of repeat business. While this is mainly the role of housekeepers, every staff member should be involved. In the kitchens, the chef is responsible for making certain that everything is clean and orderly; in the restaurant, it’s the head waiter or restaurant manager.

Housekeeping duties for hotels include;

  •     Clean and tidy up hotel rooms, hallways, elevators, lobbies, common areas, fitness and business centers, and restaurants
  •     Dust and polish various surfaces and furniture
  •     Vacuum, sweep, and mop floors
  •     Empty trash bins
  •     Change linens and towels and replace toiletries
  •     Provide laundry services for guests
  •     Collaborate with the housekeeping team to complete the daily cleaning schedule
  •     Restock cleaning supplies in the hand cart
  •     Report any issues that require maintenance

Housekeeping Duties On Resume

Housekeepers are employed to provide professional domestic services such as cleaning and cooking. Waxing and polishing wood floors, spot-cleaning furniture and carpet, washing laundry, and maintaining floors by sweeping, mopping, scouring, and vacuuming are examples of Housekeeper resume skills. A potential Housekeeper’s CV does not need to include any formal schooling; simply filling out a job application would suffice. However, because the job is extremely hard, being in good physical condition is essential.

Supervisor Housekeeping Duties

  • Housekeepers should be trained in cleaning and maintenance activities.
  • On a daily basis, supervise your team.
  • Examine the cleanliness of the rooms and communal areas, including the stairwells and lounge areas.
  • Schedule shifts and make plans for substitutes in the event of an absence.
  • Establish and train employees on cleanliness, tidiness, and hygiene requirements.
  • Motivate team members and resolve any workplace difficulties Respond to client complaints and special requirements
  • Maintain and refill cleaning supplies such as floor cleaner, bleach, and rubber gloves.
  • As needed, take part in massive cleaning tasks.

Requirements For Housekeeping Duties

Every housekeeper ought to have obtained a certain minimum requirement. They include;

  • Work experience as a Housekeeping Supervisor or a comparable position
  • Hands-on experience in large-scale cleaning and maintenance jobs
  • Capability to employ industrial cleaning chemicals and equipment
  • Outstanding organizational and team management abilities
  • Physical stamina to handle the job’s physical demands Flexibility to work multiple shifts, including evenings and weekends
  • A high school diploma is preferred.

Hotel housekeeping Principles

There are various principles followed by the housekeeping staff. They are cleaning and hygiene principles, safety and security principles, comfort and privacy principles, and finally, decor. These hotel housekeeping principles are very essential as they help to guild the housekeeping staff on their duties. They include;

Principles of Cleaning and Hygiene

While cleaning, the worker must adhere to the guidelines provided.

  • Carry out the cleaning steps in the order listed. As an example, consider sweeping, dusting, mopping/suction cleaning, disinfecting, and air freshening.
  • Cleaning and polishing must be done with caution so as not to damage or detract from the appearance of diverse surfaces.
  • Cleaning should begin at the extreme inside end and work its way out.
  • Should park the chambermaid’s trolley so that it does not obstruct corridor traffic.
  • When handling cleaning supplies, detergents, and visitor luggage, necessary care must be taken.
  • Hard water stains and spider webs must be removed as soon as they appear.
  • Guest room linen should never be used for cleaning or blocking room entry.

Principles of Safety and Security

  • Workers must adhere to the safety guidelines outlined here;
  • Wearing heavy gloves to protects their hands from dangerous substances.
  • If necessary, they should wear masks or goggles to protect their eyes.
  • Wet floors must be marked with a caution sign.
  • Spilled liquids should be cleaned up immediately to prevent the possibility of sliding.
  • Handle cleaning chemicals with caution when moving, disposing of, or refilling containers.
  • In the presence of adequate ventilation, combine any substances that are required.
  • Unlabeled chemical containers must not be opened.
  • To avoid incorrect body posture while cleaning, use swivel head mops.
  • While working, wear close-toed, non-slip footwear.
  • To avoid cramping, maintain proper body posture when working.
  • When transporting big goods such as furniture, ask for help from your peers.
  • In the event of an accident, notify the supervisor.

Principles of Comfort and Privacy

  • The housekeeping crew must adhere to the stated guidelines regarding the guest’s comfort and privacy.
  • Always keep in mind that the comfort and privacy of the guests come first.
  • Clean the premises or rooms in the least harmful and upsetting way possible.
  • Enter the guest rooms using the proper process.
  • Work to ensure that the guests are satisfied.

What are the Roles and Kind Duties of Housekeeping Staffs?

#1. Executive Housekeeper/Director of Housekeeping:

The executive housekeeper reports to General Manager, Resident Manager, or Rooms Division Manager. He or she is in charge of the hotel’s overall cleanliness and appearance. His or her responsibilities are as follows:

  • Organize, supervise, and coordinate the activities of housekeeping employees on a daily basis.
  • Ensure excellence in housekeeping sanitation, safety, comfort, and aesthetics for hotel guests.
  • Prepare duty rosters and oversee the discipline and conduct of her workers.
  • Maintain effective communication within the department by holding regular meetings with the workforce.
  • Recruit new personnel and train them for housekeeping positions.
  • Counsel and motivate employees on a variety of tasks.
  • Establish and maintain standard operating procedures for cleaning, as well as create new methods to increase labor and product efficiency.

#2. Assistant Housekeeper

The assistant housekeeper works directly under the executive housekeeper. His/her responsibilities are as follows:

  • Check and double-check that all bedrooms, public areas, and back-of-house areas are clean and well-kept.
  • Inspect the work of contractors, such as pest treatment, laundry, and window cleaning.
  • Make staff timetables and duty rotations.
  • Periodic stocktaking and stock record maintenance for linen, uniforms, and equipment are required.
  • Provide the information required to aid the executive housekeeper in employee appraisal, punishing, termination, and promotion.

#3. Public area staff

  • Maintain the cleanliness of all public areas and other functional areas at all times.
  • Special cleaning of public locations should be organized.
  • Ensure that all maintenance tasks are completed in collaboration with the maintenance staff.
  • Make certain that flower arrangements are put in acceptable public settings.
  • Maintain the banquet and conference halls so that they are ready for functions and conferences.

#4. Night supervisor staff

  • He is in charge of the night personnel that clean the hotel’s public areas and guestrooms.
  • Ensure that all public places are carefully cleaned at night, when traffic is at its lowest.
  • If necessary, move departure rooms to the front desk.
  • Plan the priority order of work and direct the personnel accordingly.
  • Ensure that the departure rooms are serviced and ready as quickly as possible so that reception can re-let them at any time.
  • As needed, arrange for special cleaning of rooms.
  • Anticipate your guests’ needs at all times to ensure their comfort and pleasure.
  • Ensure that all lost-and-found items are returned to the control desk.
  • Ensure that the room attendants’ reports and the room status report are submitted.

#5. Guest room attendant

  • He is in charge of the night personnel that cleans the hotel’s public areas and guestrooms.
  • Ensure that all members of the public Clean and tidy rooms in accordance with the hygiene rules.
  • Change the linens in the guestroom and the bathroom.
  • Make beds for the guests.
  • Restock guest supplies.
  • Respond to guests’ summons as soon as possible.
  • Be in charge of processing guest laundry.
  • Take charge of the evening and provide turn-down service.
  • Rooms must be checked and secured.
  • Any articles discovered should be turned over to the housekeeper. At night, the house should be properly cleaned. the rity hs

What Are Five Duties Of A Housekeeper?

  • On a daily basis, organize, oversee, and coordinate the activities of housekeeping workers.
  • Ensure that housekeeping sanitation, safety, comfort, and aesthetics are of the highest quality for hotel guests.
  • Make a duty roster.
  • Control her staff’s discipline and behavior.
  • Maintain effective communication within the department by holding frequent meetings with all employees.

What are The Two Types of Housekeeping?

The two types of housekeeping are domestic housekeeping and institutional housekeeping.

What are the 7 Standards for Housekeeping?

  • Cleanliness
  • Organization
  • Maintenance
  • Sanitation
  • Safety
  • Comfort
  • Consideration

What Should I Say at a Housekeeping Interview?

“I am a hard-working, conscientious, and loyal employee whose work is very important to me. Outside of my work, I have a family to support and I understand the only way I will get to provide for them long-term, is to be a professional and competent Housekeeper.”

In Conclusion,

Housekeeping duties involve cleaning and maintenance of the house or place assigned to a housekeeper. It is a job that requires certain skills and knowledge. It is also a profitable work. Housekeeping duties require good and standard characters in order to be able to satisfy the wants of a customer or guest.


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