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SOCIAL MEDIA MARKETING STRATEGY 2020: A detailed guide(+free template)

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Social media marketing strategy

Nowadays, more brands and businesses are leveraging on social networks. Having a social media marketing strategy is a requisite for any brand that wishes to get more out of social media.

At the end of this post, you would be able to craft your own social media strategy, with the well laid out guidelines listed and free social media strategy template.

More than 1 billion people are active on Facebook, more than 100 million people are using Instagram every month. Most young people and prospective customers spend a large chunk of their time online.

However, it’s not enough to build a presence on social media platforms, the key ingredient necessary for doing social marketing properly is a strategy.

So, a well laid out strategy helps you upscale and take your brand to the next level.

In this post, we’ll be taking a deeper look into what a social media marketing strategy is. Also, how to develop a social media marketing strategy and why it is important you set social media goals.

But, first, we will have to take a quick look at its definition

Social media marketing strategy definition

A social media marketing strategy is usually referred to as a written document that maps out how your brand or company plans to use different social networks.

Developing a social media strategy is very important because the digital world is evolving every day and you need to plan, review the plans from time to time to keep up with trends.

Developing a social media strategy helps a personal or corporate brand in gaining clarity on priorities.

Following and drafting a social media strategy is the big difference between brands that drive results from social media and those that don’t.

How to set social media marketing strategy goals?

Think about what you really want to achieve from social media.

The most common social media goals include: gaining more followers, generating more leads, increasing revenue, enhancing brand perception, and gaining awareness

Setting goals helps in developing a clear and concise strategy, it acts as a roadmap for all activities.

To set social media goals, ensure your goals are:

1. Strategic

2. Measurable.

3. Attainable

4. Relevant

5. Timely

The above-listed points will help you in setting clear goals.

Always ensure to make the goals actionable and result-driven e.g: Gain 500 more followers in a month, by consistently creating content 5x a day.

Why you need to know your audience for an effective social media marketing strategy

Identifying your audience is a key ingredient in crafting a social media strategy.

You need to know the people you’re trying to reach with your content. Understanding their challenges, pain points, strengths will help in creating personalized messages.

Another key thing to note is that you have to speak your audience language.
e.g: It is advisable to use simple words for a demographic of a younger age.

How to craft a buyer persona?

Previously, we talked about knowing your audience, the only way to know your audience, is to craft a BUYER PERSONA.

A buyer persona is a semi-fictitious profile that represents your ideal customers based on what you must have researched or observed.

This research could come from observation, social media, and some other factors.

Your buyer persona should highlight these key things: Age range, profession, educational level, preferences, personal goals, etc

Read Also: SOCIAL MARKETING: The Basic Guide With Practical Examples

What kind of content should you put out on social media?

Now that you have successfully identified your buyer personas, from your findings you will be able to tell what they love, and what they need answers too.

You can now use this observation to create content they will love to see and share.

However, people love learning, so it is imperative to note that your content must provide value, answer their questions, and spur their interest.

Understanding your audience helps you know the best type of content to put out – audios, videos, or carousels.

Audios are best for a busy audience, videos are best used if you want to sell an emotion or tell a story.
After deciding the type of content, it is time to determine the right channels to put to use.

Choosing the right channels for your target audience.

Do an audit for your demographic. Find out where they spend time most online, what time of the day they’re onlin. Then, use this information to choose a social media platform to leverage on.

A good way to start though is to ask yourself these questions:

1. Is my audience using this platform?
2. How much time do they spend here?
3. What kind of content do they engage with most?

Next, let’s take a look at key important things to note as regards the top social networks

Facebook:

Facebook is the 2nd largest social network. It consists of 68% of adults, while the remaining percentage consists of the younger demographic

Read more: Best Facebook Marketing Guide to Scale any Business (+ Free Tips)

Twitter:

For twitter, less is more. It consists of 24% of adults, where women are the dominating gender. It requires more time investment.

Linkedin:

Linkedin is a platform for professionals. It consists more of the older demographic, and mostly recruiters. It is ultimately business-focused.

Instagram:

This is a visual social media network, so content needs to appeal to the eyes more. It consists more of the younger generation.

All platforms have the best strategies that work for them, target the right people, and make it work for you.

Create a social media calendar

Sharing great content is important, but it is also important to plan out when you’ll share the content to get the maximum impact.

Your calendar needs to account for the time you spend interacting with the audience.

Determine:
1. The time of the day to post
2. Number of times to post

Lastly, evaluate and adjust your strategy.

As you start to implement your plans and track your results, you will need to evaluate what works and what doesn’t from time to time.

Social media strategy free template

Now that you know what to include in your social media strategy, its time to put it down into writing. Download this free strategy template to quickly help and easily plan your own strategy.

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Demarketing Ads: Types, Strategies, Examples and Case Study

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demarketing ads

To many, the term demarketing ads might not ring any bells but such ads can prove invaluable in navigating some tight corners in marketing. Demarketing essentially refers to every and all wilful efforts and strategies made to reduce the demand for a product, especially in a situation, of which there are many examples, where the demand for such is greater than the producer’s ability to supply.

Perhaps, the most effective effort of demarketing is the use of advertising. Advertising is a paid-for, non-personal communication that appears on any mass media, aimed at selling an idea, product or service.
Although some authorities also consider purposely refusing to market products as demarketing; we are however more concerned with active and paid demarketing.

This article sheds some light on demarketing ads as a concept; looks at the types, strategies and examples of demarketing ads. It also answers the question of why demarketing ads are important in the business world. To effectively implement this, you would have to read our post on marketing management

Demarketing Ads

Demarketing ads are advertisements put out to discourage (but not destroy) demand for a product at a particular time. To the uninitiated, such ads might seem dangerous, counterproductive and wasteful. It is, however, important to note that behind every demarketing ad is the intent to cause some favourable effect.

Conceptually, demarketing is not new. The term has been in use in the academic world since the 1970s when Kotler and Levy coined it. In that Harvard Business Review article, Kotler and Levy described a phenomenon that hitherto had no name.

Of course, the concept of demarketing begs the question of reason; why would producers want to actively reduce sales of their products when the natural order is to sell as much?

One of the commonest reasons for demarketing is to remedy a situation in which demand exceeds the producer’s ability or desire to supply. This might be due to poor or non-existent distribution channel. Also, when selling in a particular region registers very little gain, demarketing becomes necessary in curbing the emergence of another competitor.

Sponsors also use demarketing to help consumers make healthier and more responsible buying choices. In a situation where resources need to be conserved; or where the product causes health complications, demarketing becomes necessary.

There is also the idea that demarketing is ultimately cheaper as a marketing strategy. Hoarding goods to create scarcity (a demarketing move) also increases the market value of the product.

In their 2010 MIT paper, Mikl´os-Thal and Zhang posited that in a situation where marketing costs were non-existent; the producers faced no capacity constraints; scarcity did not increase the value of products and; the seller had no competition, demarketing would still be necessary to control buyer’s perception of product quality

Types of Demarketing Ads

There are three major types of demarketing ads, namely:

General Demarketing Ads

When the sponsor of the advertisement aims to discourage all customers from demanding the product, they use demarketing ads. Governments looking to conserve scarce resources or dissuade citizens from purchasing potentially dangerous products often use such ads.

Anti-alcohol ads like the ‘Parents are Monsters’ ad on CNN; the anti-cigarettes ads like the ‘Download Cancer’ ad sponsored by American Cancer Society and the ‘Smoking Isn’t Just Suicide. It’s Murder’ ad by the Chilean Corporation Against Cancer are example of the general type of demarketing ads.

Similarly, electricity and water advertisement advising consumers to turn off the light or tap are general demarketing ads. An example is the Colgate ‘Every Drop Counts’ commercial of 2016 .

Selective Demarketing Ads

Such ads target specific types of people with the aim of discouraging them from buying a certain product. This could be in order to protect loyal customers who may be affected by sudden mass interest in a hitherto niche product.

Despite the Fair Housing Act in the US, many complaints were lodged against certain ads which claimed (by stating or implying) not to be interested in catering to the needs of low income earners or families with children.

Ostensible Demarketing Ads

Although, artificial scarcity can be created with company policies and what not, putting out advertisements to that effect can really send home the point. This type of demarketing ads tend to however create cases of panic-buying, especially if it is an essential product.

Amazon and Modcloth advertise products on their websites with phrases like ‘only 2 left in stock’ and ‘back in stock’ which consumers interpret as ‘you’d better get it now’.

Demarketing Ads Strategies

Price Discriminating Demarketing Ads Strategy

Producers can structure demarketing ads so that certain people pay more than others for the same product. especially with online ads that require you to click to purchase.

Companies like Bolt (Taxify) use price discrimination strategy, selecting a popular location as your destination might incur a larger fare than a less popular location near it. Dell sold the same computers for different prices depending on the kind of customer you registered as. Pay-per-click ads also been touse price discriminating demarketing ads strategy.

Bait and Switch Demarketing Ads Strategy

Advertising two products in such a way that consumers are persuaded to buy one instead of the other is regarded as bait and switch demarketing. One product is advertised in an unattractive way (usually, with an unattractive price) just to push consumers to buy the other. This strategy is often unethical and illegal.

Read More: Ansoff marketing matrix explained: Practical examples, theories and strategy

Phone companies like Samsung and Apple often advertise their expensive flagship phones alongside cheaper higher mid-range phones in order to sell more units from the mid-range line. Consumers often come away feeling they are getting the bang for their buck.

Stock Outage Demarketing Ads Strategy

Stock outages are very advantageous to sellers because it gives them the opportunity to make increment in the prices of goods. Also, consumers tend to buy more when they think that scarcity is impending.
Starbucks’ ‘unicorn frappuccino only available for a few days’ ad on its website caused Starbucks to see a lot of orders from customers and the drink quickly sold out within the first day.

Crowding Cost Demarketing Ads Strategy

This demarketing ads strategy is usually employed during festive periods like Thanksgiving, Easter and Christmas where such sales events like Black Friday are held. Ads are put out to target people who are willing to pay more to bypass the teeming crowds expected on such occasions.

Differentiation Demarketing Ads Strategy

This involves publicly announcing unlikely marketing decisions targeted at the 4Ps of marketing, namely price, place, product and promotion. In this demarketing ads strategy, ads might announce an increase in price, unfavourable condition in a particular place or with a particular product or altogether refuse to market their products.

Demarketing Ads Examples

More real-world examples of demarketing ads include:

  • ‘Are you Pouring on the Pounds?’ ad by New York City Health Department aimed at discouraging consumers from buying popular sugary beverages.
  • ‘Secondhand Smoke is Firsthand Death’ ads targeted at parents who smoke, encouraging them to quit buying cigarettes and so doing, stop endangering their children.
  • ‘Cancer Cures Smoking’ ad by the Cancer Patients Aid Association.
  • ‘Check Yourself Before You Wreck Yourself’ ad aimed at discouraging consumers from buying alcohol.
  • Anti-marijuana ad by the Office of National Drug Control Policy and Partnership for a Drug-Free America (now known as Partnership for Drug-Free Kids).

Demarketing is the conscious act of unselling a product by reducing the desire people have for it. Demarketing ads can be a useful marketing tool if used properly.

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MARKETING INFORMATION SYSTEM: A Detailed Guide

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Marketing information system

Somethings in life are very essential and one of them is information. So, just like you need the information to carry on normal day-to-day activities; business owners and marketers need information from the marketing information system to optimize their activities. So, let’s dig into this subject.

CONCEPT OF MARKETING INFORMATION SYSTEM

Basically, the marketing information system is designed to serve as an aid in the marketing activities of a company. It’s a system that’s designed to gather, store, analyze, and send out market information to marketers regularly and continuously. Changes in the marketing environment are dynamic. Hence, marketers need to stay up to date with these changes. So, they can make wise and evidence-based decisions.

Read more: Marketing Management (All you need to know)

COMPONENTS OF MARKETING INFORMATION SYSTEM

The components of the marketing information system are an interconnected framework; that interact with one another to continuously feed the marketing information system. So, they are essential for the proper functioning of the marketing information system. And they are as follows.

  1. Internal intelligence system:

    This component of the marketing information system provides information to marketers from the internal records of the company. Every information gathered by a company in its daily operation is handy for the marketers. For example, sales records of sales representatives can tell marketers a lot. And examples of marketing information that can be gathered from such are, periods of highest sales, location with the highest sales, etc.
  2. Market intelligence system:

    This informs marketers about the current sitrep of the market. Hence, using this sitrep they will know the necessary adjustment to make. Examples of the marketing information here are current market trends, competitor’s pricing, new products, and their effect in the market, customer appealing promotion strategies. Sources of these could be by purchasing competitor’s product, interviewing the channel partners like retailers, obtaining relevant government data.
  3. Marketing research:

    This component of marketing information involves more activeness than the aforementioned. So, in an attempt to garner more details about a marketing environment or solve a brand problem in the market. A company conducts market research that can involve primary or secondary data collection. For example, questionnaires, surveys, etc.
  4. Marketing decision support system:

    These are applications that enable marketers to analyze the big data they have gathered from other components of the marketing information system. So, they automate the statistical calculations and some even predict the direction of the market based on some predictive algorithm.

Read more: Download 500+ business plans for any business

MARKETING INFORMATION AND MARKETING RESEARCH

As you already know, marketing research is a component of the marketing information system. And it’s that component that helps gather information about the marketing environment. However, for marketing research to be handy and high yield is should have the following features.

  1. Searches for relevant data:

    Good marketing research should search for relevant data. For example, if the research is through a questionnaire, the questionnaire should ask the relevant questions. So, a good way to achieve this is by asking yourself what problem will this question help solve while designing the questionnaire.
  2. Should be systematic:

    This entails that every process of marketing research should be orderly planned and orderly executed.
  3. Should be objective:

    Marketing research that has lots of error isn’t just a waste of resources it can also cause a big loss for the company in the future. And lack of objectivity is a cause of this. So, to be high yield; marketing research should be objective.
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CMO (Chief Marketing Officer): Definition, Job Description, Skills, Salary

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CMO

Whether to achieve market penetration, brand promotion, or any other marketing goal of a company. It’s apparent that the role of a marketing team is pivotal in a company. And just like every other C-level position of a company the Chief Marketing Officer is in charge of the marketing team. So, what should you know about this position? The job description, the skills. Let’s iron out your questions with this post.

WHO IS A CHIEF MARKETING OFFICER (CMO)?

A CMO (chief marketing officer) is the C-level executive who is responsible for planning, developing, implementing, and monitoring the marketing activities of a company. So, the position of CMO is vital to every company. Because they are the guys that know ins and outs, pros and cons of the market a company wants to function in.

CHIEF MARKETING OFFICER’S (CMO’S) JOB DESCRIPTION

Basically, the CMO’s job description involves overseeing the marketing team’s activities and reporting to the CEO of the company. The list below shows a customizable template of a CMO’s job description.

  • Set marketing goals and objectives
  • Research on the target market of the company
  • Keep the marketing strategies of competitors in check
  • Create, plan, implement the company’s marketing strategies
  • Work with the sales team
  • Review and analyze companies marketing strategies for improvements
  • Know the latest technology and best practices

Also, in some companies, sales management is incorporated as part of the job description of a CMO.

CHIEF MARKETING OFFICER’S (CMO’S) SALARY

The CMO’s salary varies based on the company with big companies giving out the big pay. So, basically, the salary of a CMO is dependent on the company’s budget. And the range for the CMO’s salary in the US varies wildly. With top CMOs earning as high as 15 million USD per year. However, on the average the CMO’s salary in the US is just over a hundred and seventy thousand USD per year.

Read more: Download 500+ business plans for any business

THE ESSENTIAL SKILLS OF A CHIEF MARKETING OFFICER’S (CMO’S)

The marketing environment is dynamic, affected by many factors that can throw a company off if they are neglected. The chief marketing officer is the C-level cooperate executive whose functions interact most with the market environment. So, they, the chief marketing officers, need some essential skills that will keep their company in the industry and also keep them as a CMO in the future.

  1. Constant consumer observation:

    The consumers are a major force in the market. Even loyal customers are easily by better products that satisfy their needs. So, the smart CMO should always keep watch at the interest of consumers in his industry. Because this will help him make the right decisions in his marketing activities.
  2. Data aficionados:

    Data about the market and about every of the company’s marketing activities are very important to the CMO. Because they are needed for better judgement in the next marketing activities of a company. Also, CMO that’s a data aficionado can easily defend any of his marketing activities in corporate meetings.
  3. Innovation and creativity:

    Creativity and innovation make marketing activity unique. For example, when most big companies go into experiential marketing, they rarely copy an old idea that has been done by another company. Copycatting a rival suggests the mediocrity of your company in the minds of consumers.
  4. Flexibility in tech adoption:

    Technology has proven itself, several times, as a facilitator of activities. Therefore, a smart CMO must realize the power in every new technology and how it can foster his marketing activities. Hence, dropping old ones when necessary and picking up new ones.
  5. Resilience:

    Depression can manifest as a result of failure in a marketing activity. As a CMO, marketing is a war and your job is to make your company the best in the market. So, in an attempt to do this you can lose some battles, and win some. However, make sure you win the major battles and to do this, your resilience should be top-notch in the face of failure.
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