SHOPPER MARKETING: Meaning, Example, Strategy & Salary

Shopper Marketing
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Shopper marketing is all about making the shopping experience better for the customer and getting more people to know about the product, both in-store and online. The majority of “shopper marketing” aims to persuade consumers while they are shopping. Here are a few advantages of shopper marketing, then examples of shopper marketing in action, as well as agencies

Shopper Marketing

Consumers’ purchasing decisions are the main focus of shopper marketing. When customers approach the store, they focus on getting their attention right before they are about to make a purchase. Yet, print advertising, radio spots, and TV commercials appear on a variety of media platforms and stick in consumers’ minds. Shopper marketing has a direct, immediate effect on changing consumer behavior.

If you need to buy juice, coffee, or something else, you can be walking along the aisle of a shopping center. Numerous brands offer the same kind of products, and their prices are nearly identical. The reason you pick one brand over another is becoming the subject of discussion. To sway clients’ decisions, shopper marketers play a crucial role in this process.

Shopper Marketing Advantages

The goal of consumer marketing is to alter how customers behave when they are at a store. This marketing has numerous advantages, which are enumerated in the list below:

  • Contributes to increased consumption: This is a crucial element since consumer behavior is an indicator of how consumers will behave over the long term. Consumer marketing has a short-term behavioral impact on consumers, causing them to develop a purchase pattern or habit.
  • Drives a specific consumption: Advertisers can focus on a specific buying demographic. This is advantageous since it can give the marketer ideas on how to improve consumer consumption patterns to achieve the chosen marketing growth objectives.
  • This is significant because it indicates how shopper marketing aids marketers in enhancing consumers’ perceptions of the brands they promote. Customers’ future purchasing behavior is influenced by their faith in the brand as a result.
  • Relationships with retailers have strengthened thanks to shopper marketing, which enables companies to have enlightening discussions about items with retailers. This has a positive impact on the interaction between marketers and retailers as well as helps to broaden the knowledge base of marketers.
  • Broadens the knowledge base available: Consumer marketing enables a more in-depth comprehension of consumer behavior. It aids in the understanding of consumers’ Marketers use how and why people buy things to guide their efforts to change what people do.
  • Gives a more proactive approach: Shopper marketing focuses on the customer purchasing the store, whereas consumer marketing focuses on the customer using the finished goods. Since it focuses on consumer behavior with the ability to make purchases at the store level, shopper marketing offers a more proactive marketing approach than consumer marketing.

Examples of Shopper Marketing

Here are some of the most prominent instances of shopper marketing:

#1. Starbucks

The most popular coffee brand in the world, Starbucks, has a mobile app that serves as a great illustration of value-added marketing. Along with allowing users to make payments and transactions using the app, it also provides several extra advantages, including sending personalized messages based on their interests, alerting users to their newest products, and rewarding users for using the app.

#2. Maxwell

Maxwell started a bigger marketing campaign for consumers right after he came out with the new coffeemaker brew. In 8400 outlets around the nation, the business provided customers with more than 2 million coupons and sample cups.

#3. Target

Target thought about modifying the look and layout of the store when it decided to increase the sale of baby clothes. Research has shown that moms place a lot of importance on their children’s transition from diapers to training pants. Training plants and diapers were typically placed close to one another in supermarkets.

#4. Walmart

Compared to other stores or malls, Walmart sells cold and flu medications. The corporation is aware that when people are ill, they do not want to tour the entire store to purchase a single medication.

#5. Kotex

To persuade clients that the corporation would guide and point them in the right direction when directing, Kotex introduced the campaign slogan “slogan,yWe at the Walm” They do not need to become perplexed by the sea of brands.

List of Shopper  Marketing Agencies

Because it provides them with quick benefits in the form of higher sales, many firms and corporations are focusing on shopper marketing. It is best to work with a company that specializes in shopper marketing and can understand the needs and requirements of your business. But if you’re seeking out shopper marketing firms, a few of them are listed below:

  • TPN
  • Company Mars
  • The Marketing Section
  • X-Saatchi & Saatchi
  • Buying Mosaics
  • Momentum Global
  • Global Geometry
  • Catapult Epsilon
  • Marketing Edge
  • Blue Chip Marketing International
  • Arc International

What Makes Shopper Marketing Important?

Business owners are constantly looking for ways to boost consumption and, consequently, sales. Customer marketing aids them in accomplishing this. The goal of this strategy is to get people to buy more and get more involved along the path to purchase.

To use shopper marketing, you have to look at how customers act as well as all the outside factors that affect what products they buy. We’ll discuss factors affecting both types of businesses since this strategy works for both online and brick-and-mortar stores.

The useful information you can gather makes shopper marketing effective. Create focus groups, do research, and make observations to gather the information that will serve as the basis for your approach. If you operate a physical store, observe how customers behave before they enter, as they navigate the aisles, and after they leave.

Shopper Marketing Salary

How much money does a Shopper Marketing Manager make in Dallas, Texas? As of February 27, 2023, the salary range for Shopper Marketing Managers in Dallas, Texas, is between $97,918 and $122,611. Pay ranges can vary significantly depending on a variety of key aspects, including schooling, certifications, supplementary talents, and the length of time you have been in your career. assists you in identifying your precise salary target by providing more online, real-time compensation data than any other website.

What Is the Role of Shopper Marketing? 

Shopper marketing involves making people more aware of new or existing products and making them feel more connected to them. It is a separate field that focuses on improving and optimizing the shopping experience for customers to boost sales both in-store and online.

What Is the Difference Between Shopper Marketing and Trade Marketing? 

The concentration of their efforts is where these two marketing strategies diverge most from one another. Retailers, wholesalers, and distributors are the main targets of trade marketing. Its objective is to raise demand within this chain. Buyers are the primary focus of shopper marketing. With this strategy, the goal is to give customers an environment that will encourage them to make a purchase and guarantee the greatest possible customer experience.

What Are the 4 Types of Shoppers? 

Check out the four various categories of shoppers listed below based on their shopping preferences:

#1. Buyers Who Make a Decision

Buyers who make a decision quickly and clearly know what they expect from a company or a product. They are therefore more likely than other shoppers to make snap judgments about their purchases. Typically, they prioritize value over money and choose the most expensive options. Observe the following guidelines when providing customer support to this kind of consumer:

  • Be straightforward and sincere to facilitate transactions. Buyers who make decisions quickly detest delays.
  • Avoid concentrating on the minute details. Instead, go through the big picture and highlight the advantages of a good or service.
  • Do not share your personal opinions. When discussing a brand and what it offers, stick to the facts and evidence.

happy women with customer service preferences holding bags for internet purchases

These buyers are likewise big-picture thinkers, but for a different purpose. Decisive buyers care most about how well a product works, while shoppers who follow trends choose items that will help them fit in with a certain group. When dealing with a customer who is trend-focused, keep the following in mind:

  • Be ecstatic about a product and show joy when speaking with customers.
  • Put a focus on how a product can help a customer’s relationships, social standing, or looks.

#3. Process-focused Consumers

A customer who buys something online while holding a credit card shows what kind of customer service they want. Process-oriented customers are interested in the hows and whys of a product or service. As a result, they focus on the finer points and carefully consider if a product is worth their money based on its advantages. Keep in mind the following customer care advice to pique and hold the interest of this group of customers:

  • Give them adequate time to consider their choices and make a decision. Don’t pressure them to decide right away.
  • Be truthful when describing a product’s drawbacks and associated risks.
  • Provide ongoing customer support after the transaction.
  • Keep your attention on the facts. By taking the time to explain a product’s operation, motivation for creation, and numerous advantages, you may show that you have up-to-date product expertise.

#4. The Serious Investigator

The meticulous researcher is a skeptic. a senior man with a tablet and customer service preferences to consider. They examine even the smallest elements of a product, similar to the process-oriented consumer.

What Is the Difference Between Shopper and Retail Marketing? 

The word “shopper marketing” is more general.

Shopper marketing refers to all of the ways a brand promotes itself and its goods to online consumers, as opposed to retail marketing, which deals with the purchasing and selling of advertisements on retail websites. Shopper marketing can include anything from the colors used in a brand’s online store to the models they use to show off their products to in-store activities to get customers interested.

What Skills Do You Need to Be a Shopper?

The following are skills one needs to be a shopper:

  • Knowledge and abilities
  • Capacity to collaborate effectively with others.
  • Capacity for calm under pressure.
  • To be thorough and pay close attention to the little things.
  • Capacity to procure goods and services.
  • Sensitivity and comprehension.
  • Then capacity to take action.

What is One of the Major Advantages of Using Shopper Marketing? 

Consumer marketing assists in coordinating all marketing initiatives to boost store productivity. Seeing and experiencing the impact of retail strategy is one additional benefit it offers. It evaluates whether the partnership with retailers is fruitful enough for them to advocate certain brands.


To be good at shopper marketing, you must first be able to collect, store, and understand your first-party and zero-party customer data. Once you know how your customers act and what they like, you can create a marketing strategy for shoppers that fits their needs.

Choose a few tactics to engage customers online and in-store, measure your outcomes, and don’t do everything at once. Use a shopper marketing tool to aid your efforts, and find out more about shopper marketing firms.


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