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When calculating auto insurance costs, the value of your car, your driving record, and where you live are all normally taken into consideration. Pay-per-mile auto insurance, which is mostly dependent on how much you drive, has recently been offered as an alternative by some insurance companies. This means drivers who are on the road less regularly can benefit from this new technique of determining insurance premiums. Read on to learn about the claims and reviews left by Mile Auto Insurance around the world.

Per Mile Auto Insurance

When you get pay-per-mile car insurance, the company keeps track of how many miles you drive each month and charges you a base rate plus a per-mile rate. In general, you can get the same or similar types of coverage as with a regular car insurance policy. For example, you can get liability coverage, and if you choose full coverage car insurance, your policy will also cover collision and total damage.

Also, if you drive less than the average person, pay-per-mile car insurance might be less expensive than regular insurance. According to figures from the U.S. Department of Transportation for 2022, that number is about 13,400 miles per year in the U.S. Pay-per-mile insurance company Metromile says that people who drive 10,000 miles or less a year tend to be most likely to save money with this type of coverage.

Mile Auto Insurance Review: How It Works

Pay-per-mile auto insurance tracks the miles you drive using a smartphone app or a transmitter that is put into your car’s diagnostic port under the steering column.   Your insurance business receives the data from the system, which tracks the number of miles you drive. There is some data that these devices can send that goes beyond just how many miles you drive. For example, some can share information about the time of day you drive, how fast you usually go, and how often you brake. To avoid mistakes, research any companies you’re thinking about to find out what information they will share with others.  

In other words, the main difference between pay-per-mile insurance and driving- or usage-based insurance is that pay-per-mile insurance is based on the number of miles driven, while driving- or usage-based policies look at how safe you are behind the wheel and offer lower rates to defensive drivers.

Mile Auto Insurance Review: How It Works In Details

A few important parts of pay-per-mile insurance work together to make it work. Bear in mind that not all states offer the programs, so make sure you know where you can find each one before you spend too much time looking into your choices. This is what you should know. 

#1. Figuring Out the Premium Rate

Most of the time, your insurance rate is made up of two parts: a base rate and a cost per mile. The insurance company will add the base rate to the cost per mile and then multiply it by the number of miles you traveled. 

#2. Tracking Mileage 

Insurers give you a device that you plug into your car so they can keep track of how many miles you drive. Also, the device might not work with all cars, so before you sign up, ask your insurance company about any vehicle requirements.

#3. Making Payments

Different insurance companies charge different amounts for pay-per-mile policies. For example, a postpaid plan bills you every month based on how many miles you drove the previous month. As an alternative, some insurance companies, such as Allstate, use a prepaid plan where the cost of each trip is taken out of a balance already existing.

#4. Premium Tracking and Online Mileage

With some insurance companies, you can also keep track of your miles, payments, and other information online or through their app. For instance, you could see your monthly miles and premiums, as well as how they compare to the same months last year. If you use this online tracking feature, you will be able to see if you’re going over budget and cut back on your driving for the rest of the month without any problems. 

#5. Additional Discounts

Some insurers record more than just your speed when they look at your report. They can also record information about how you drive, which helps them predict how dangerous you are. To reward customers who drive safely, some companies give discounts. 

Mile Auto Insurance Review: How To Get

To get pay-per-mile insurance, check with your current auto insurer to see if it’s offered where you live. Also, it’s a good idea to compare quotes from several of the top auto insurance companies to find the one that provides the best value overall. 

Additionally, before you choose a policy, always look at the base rates, the cost per mile, the daily mileage limits, the billing models, and any extras, such as savings for safe driving. 

Mile Auto Insurance Claims

After an accident, you submit it to mile auto insurance claims or to your car insurance provider in order to receive compensation for the damage the accident caused. Depending on the insurance company and the type of auto coverage you have, the claims process is likely to be different. 

If your insurance policy covers it, then your auto insurance claim will be processed. Collision and full coverage, for instance, will usually pay for most things. But liability insurance only pays for the other driver’s property loss and/or injuries if you’re at fault. So it has to be something that your auto insurance covers. 

The way auto insurance claims are handled is also different based on the type of accident. In the case of an auto crash, for example, the insurance claim process will be different from the study of a stolen car claim.

Mile Auto Insurance Claims: How It Works & Steps

Generally, you need to make claims with a mile auto insurance company after an accident, theft, or damage to your car. That’s how mile auto insurance claims work, broken down and with a step-by-step guide.

#1: Learn More About the Incident And Its Details 

You need to get the details about what happened first as part of the insurance claims process for car accidents, vehicle damage, or personal injury. Before you start,  get the following information:

  • Lists of names and phone numbers for everyone involved
  •  insurance for both parties
  • The incident’s date, time, and place
  • Take pictures of any damage 
  • Paperwork from the police or accident report

Doing this will make it easier for everyone in the next step of the process if this information is ready ahead of time. 

#2: Make Claims by Contacting Your Auto Insurance Company

The next step is to call your car insurance company and file a claim after gathering all the necessary information and paperwork. An insurance claims agent will get in touch with you after you file a claim. The insurer will then review all the data and decide who is at fault. However, an insurance company can find you partly at fault and therefore partly responsible in some states.

#3: Get Your Auto Insurance Claim Approved and Get Your Payout

After you make a claim, it has to be looked over and approved before it can work. Remember that your auto insurance policy will review the incident details and determine what is covered.  A claim expert will assist in determining who is at fault in the incident during the insurance claims process. 

Should it turn out that the other driver was to blame, your car insurance company could be attempting to get money from their insurance company. But if you are at fault, you will have to pay your car insurance deductible. This money will then be used to fix your car.  

#4. Repair Your Car and Review Your Insurance Policy

You can receive a payout to fix the damage to your car once you submit a car insurance claim and get it approved. You can also get the car insurance claim dispute process started if you don’t agree with the deal.

After everything is sorted out, review your car insurance policy to make sure it still meets your needs. Additionally, make sure to look for other auto insurance when it’s time to update yours if you were found to be at fault for the accident.

Mile Auto Insurance Reviews

Customers have had different feelings about Mile Auto Insurance. A few customer reviews on the Better Business Bureau gave the company a C. But the Better Business Bureau has not approved it. 115 people gave Mile Auto 4.1 out of 5 stars. They said they had a great time more than 70% of the time. Eight percent of buyers, though, had a bad experience.

Based on the savings Mile Auto made possible, the good feedback is accurate. Some drivers might save a lot of money by switching to a regular car insurance company. Many people report paying less for car insurance each month than the national average.

The negative comments are mostly about bad customer service. Many people brought up the convoluted claims process. Some people also said that changes in policy were the reason for their bad rating.

Mile Auto Insurance Reviews: Examples

Here are examples of reviews left by users of mile auto insurance companies around the world:

Example 1

“Great Insurance. They’ve been very cooperative, easy to work with, and understanding. But why is their website ALWAYS DOWN AND INACCESSIBLE? You have to call for everything. You can’t even make changes to your policy or payments without calling. I feel like they’re never going to get it up for us to use. I’ve had them for a year and have never been able to log in”.  -Montori Armstrong

Example 2

Excellent service. Charges are documented monthly, texted to you, and clearly explained: base rate, mileage rate, and office rate. Questions are answered immediately during office hours. Requested policy changes were processed accurately and quickly. Rates are much better than other insurance companies for low-mileage driving! Happy customer for 6 months. Fortunately no claims 😊 to comment on”. -Marge Stickel

Example 3

I spoke with Tammy, calling in as a relatively new customer, to get some details on our billing. She was awesome! She showed me how it all works and gave me helpful hints on saving in future months. I really enjoyed working with her, and your service per mile is a very fair way to charge. Thanks to you all”. -Robin

Example 4

Mile Auto is an oasis in the insurance desert that is willing to work with you and provide you with reasonably priced auto insurance coverage based on your actual mileage usage. In these difficult times that we live in, it’s good to see a company that’s willing to work with you and not take advantage of you. Five stars for Mile Auto”. -Les

Example 5

I’ve been calling for over a month trying to get a quote and they keep telling me the same thing (software down or not taking any new policies). As it has been over a month, how are you still in business?” -John Richards

Who underwrites by-mile auto insurance?

Unfortunately, Mile Auto’s customer service is subpar. The National Association of Insurance Commissioners (NAIC) reports that Spinnaker Insurance, which underwrites its policies, receives a lot of customer complaints.

Is Allstate pay-per-mile good? 

If you drive less than the average person and want to save money on car insurance, Allstate Milewise could be a good option.

What is the best mileage for cheap insurance?

you’ll see the most savings if you drive less than 5,000 miles annually.

Does high mileage make insurance cheaper?

Drivers who clock more miles than the average—about 12,000 miles per year—pay more for car insurance because of the heightened risk of being on the road more often than a low-mileage driver.


Metromile is an excellent choice for individuals who work from home or who do not drive much. The organization has a solid reputation for excellent service and offers reasonable rates. Metromile’s technology should soon be available considerably beyond its present service region of eight states, according to its recent acquisition by Lemonade Insurance.


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