COMMUNICATION COACH: Effective Communication

COMMUNICATION COACH
Photo Credit: Frantically Speaking

A communication coach helps people become better communicators at work and in their personal lives. Leaders are constantly under pressure to make tough decisions to motivate and inspire others to meet expectations and be held responsible for progress regardless of circumstances. An executive communication coach helps high-level executives at well-known companies around the world improve their leadership skills. However, this article will talk about some good ways a business communication coach can inspire others through virtual, personal, business, and executive meetings.

Who is a Personal Communication Coach?

A personal communication coach helps people figure out and change habits that make it hard for them to be heard. Communication coaches teach you how to speak up for yourself, when to use caution or humor, and how to be ready with a disarming remark when things go wrong.

A good personal communication coach will help you avoid wasting effort and time by quickly identifying problem areas. Experience, observation, feedback, coaching, and introspection are the best ways to improve communication. As you practice your communication skills, observe yourself in more situations. Good communication takes time and effort, so remember that.

Communication coaching focuses on helping people communicate more effectively. In addition to businesses, communication coaches can also be found in schools, athletic teams, and nonprofits. Communication coaches assist clients in identifying their communication needs.

Effective Communication Coach

An effective communication coach must understand his client’s objectives. Create a coaching program based on their needs. This will help the clients attain greater success. You can later evaluate their writing and speaking abilities.

If you and your client work together, you’ll know exactly where your client needs help. Communication coaches guide clients using unique tools and strategies. Many of these strategies will be learned as a coach over many years of experience in various fields. Your experience as a coach will teach you how to use what you know to help your customers.

Executive Communication Coach

An executive communication coach helps leaders develop important communication skills like coming up with ideas, putting them in order, and presenting them with impact and executive presence.

Expert consultants( Executive communication coach) meet executives where they are and collaborate with them to prepare them for high-stakes engagements while also strengthening their everyday communication. Strategic communication, high-stakes event preparation, and personal development are all areas of emphasis.

The executive communication coach has the MAGNET framework, which is the basis for the Magnetic Executive Coaching program:

  • Messaging: Clarify your message
  • Authority: Find your tone of voice and use your body and voice to persuade people and earn their trust.
  • Grit: Have faith in yourself. Remove stage fright, blackouts, self-doubt, and imposter syndrome.
  • Next-level communication skills include the ability to weave persuasive tales. Business storytelling
  • Executive presence: command any room by being yourself.
  • Thought leadership: Establish yourself as a respected thought leader in your field.

How Do You Coach Someone on Communication Skills?

A manager must take the time to sit down with an employee and explain what communication is all about if they want to help the employee communicate better. You don’t have to be an expert at public speaking to teach your employees how to communicate better, which will make them more productive.

#1. Discuss the Importance of Communication

An employee who does not grasp the importance of communication is less likely to make an honest effort to improve his communication. Tell the employee that talking to other people at work helps ideas spread, brings problems to light, reduces workplace tension, and can lead to friendships with coworkers. Also, tell your employee that good communication reduces misunderstandings, which in turn reduces problems at work. Send a perplexing email to your employee and, when you meet later, ask him what he thought about it.

#2. Invite Feedback and Ideas

Allow the employee to communicate his thoughts and feelings as needed. Use examples to assist the employee in understanding. Let’s say the worker figures out a way to do a certain task in less time. The worker should talk to a supervisor or manager about what they know and find out more.

#3. Try Out Confrontational Messaging

Discuss the significance of keeping your cool when communicating. When an employee encounters a problem, he should tackle the source while being as cool as possible. The employee must understand that becoming angry and upset will only exacerbate the situation. Tell the employee that if he feels himself becoming irritated, he should simply walk away.

#4. Examine Body Language

Emphasize the significance of body language in communication. Tell the employee to keep eye contact with individuals he is speaking with, to stand upright, and to appear comfortable. Explain how body language reflects a person’s level of confidence. People HR.com suggests practicing using your hands to make arguments and exhibit passion.

You can also provide examples of both positive and negative body language. According to the Goodwill Community Foundation, crossing one’s arms across one’s chest indicates defensiveness. When he’s feeling secure, he’ll lace his hands on his hips.

#5. Practice Voice Modulation

Educate the employee on the importance of his tone of voice in getting his point across. Even if there are only a few team members in the conference room, speaking in a monotone during a presentation can put an audience to sleep. Practice word pace to ensure your subordinate does not rush when speaking. Try skipping a beat between each line before beginning the next.

# 6 Discuss Your Word Choices

Inform the employee that communication is more effective when words are carefully chosen. Tell him that while interacting with coworkers and managers, he should be direct but not unduly blunt. For example, if someone talks too much at work, stating, “Peter, could you please cool down a little?” is blatantly aggressive, whereas saying, “Man, I’m having a hard time getting my work done this morning,” communicates the message without making Peter appear to be the problem.

What Is Virtual Communication?

Virtual communication is a way to talk online without having to be in the same place at the same time. There are a lot of different tools used for both external and internal communication. These tools include mail, email, phones, cell phones, smartphones, computers, tools for video and web conferencing, social networking, and online platforms for working together and getting work done. Here are some fundamental virtual communication tools you can use for your business.

#1. Google Voice and Other Internet Calling Services

Internet calling is a method of making phone calls over the internet. There are numerous internet calling service providers. Google Voice is the most popular and free option. Google Voice includes voicemail, SMS, and texting, as well as a local phone number. Users can send free text messages, customize their voicemail, read the text transcript of their voicemail, and more. Users can make or receive phone calls or texts from their computer or smartphone. Google’s voicemail service is now free for all Gmail users. Grasshopper, MightyCall, Nextiva, DingTone, Telzio, FreedomPop, Line2, Voiceably, and OnSIP are some other companies that offer internet calling services. Each offers a monthly fee-based service with varying features, capabilities, strengths, and weaknesses.

#2. Web and Video Conferencing

Video conferencing allows for face-to-face meetings without the expense of travel. It allows for more personal communication with customers and partners, as well as with team members or employees who work outside the office.

Web conferencing adds another dimension to your online meeting by letting you share documents and apps. Video conferencing lets you have a “face-to-face meeting” because it sends and receives images and voices in real time. Both options give you the freedom to hold one-on-one meetings or conferences with a large number of people. During important business talks and negotiations, it can be very helpful for your company to pay attention to people’s facial expressions and body language.

The following are some popular video and web conferencing tools: These tools are available at various levels and price points, with some available for free. Here are some examples of video and web conferencing tools:

  • Hangouts on Google+
  • Skype
  • Zoom
  • Contact Central.
  • Webex

#3. Websites for Social Networking

A social network is an online community made up of people or organizations that share common interests. Social networking on the Internet happens on a number of website platforms that let people with similar interests share content and talk to each other online. Facebook, Instagram, Twitter, LinkedIn, Pinterest, and YouTube are just a few examples of popular social networking sites.

You can build relationships with current and future customers by creating social networks that follow your business or its interests. There are online social networks for businesses, celebrities, politicians, and hobbies like travel, home decor, cooking, and exercise, to name a few. By posting content to these groups, you can quickly and cheaply reach out to a large number of followers.

What Are the Four Communication Skills That Are Important for Coaching?

#1. Paying Attention

The ability to listen is the most effective communication skill for leaders. Professional listening skills include listening to the message, listening for any emotions behind the message, and coming up with questions about the message. Listening to the message means hearing the facts without bias or other thoughts getting in the way. 

Listening to the message means hearing the facts without bias or other thoughts getting in the way. It’s also vital to listen for any especially strong stress or other signals of emotion in the sentences.

#2. Complementing

People work for more than just money; they want to be recognized and acknowledged for their efforts. Compliments are most effective when they are situation-specific and written down so they may be re-read.

#3. Meeting Management

What constitutes a “good” meeting in the eyes of the leader, meeting attendees, and the organization? If you want to know whether a meeting is worth it, just add up how much time it will take and how much it will cost in terms of everyone’s time. Would an email suffice to convey this?

However, if the meeting’s goal is to share information, ask people who like to talk about closed-ended (yes or no) questions.

#4. Verbal and Nonverbal Positive Communication

Employees pay great attention to their managers. Even if you just got bad news, you should act well when an employee sees you. The staff grapevine moves at breakneck speed! Smile and greet each employee you see.

Excellent communication abilities are required for both leadership and business. Leaders can benefit greatly from adopting these methods of effective communication.

What Are Poor Communication Skills?

When there is a difference between what is said and what is understood, communication breaks down. This lack of mutual understanding can occur at both an interpersonal and organizational level. Remember that bad communication says a lot about you. Don’t let these blunders in communication define you.

#1. Resisting Eye Contact

When your eyes dart around or you turn away from your speaking partner(s), you create the appearance that you are insecure or, worse, that you are hiding something, neither of which is good for you or your profession.

#2. Never Paying Much Attention

It’s both irritating and impolite. When someone in a meeting leans over to talk to the person next to them or spends the entire meeting responding to emails, it conveys a lack of interest. If you are unable to attend due to time constraints, please don’t. If you can’t stop yourself from talking to your coworker, sit next to someone who won’t make you talk.

#3. Trying to Disrupt

We all have vital information to provide, but we must refrain. Wait until there is a suitable pause in the conversation before sharing your thoughts. Interrupting is not only impolite, but it also lowers the voices of others, and everyone at the table has an equal right to be heard.

#4. Mapping Verbal Positions

Using phrases like “like” and “uh” can be distracting to others who are listening. We all do it now, but we need to stop. We employ them because we find stillness uncomfortable while we turn our thoughts into words and sentences. Silence is acceptable. Again, quiet is OK. When you fill that silence with “like” and “uh,” you appear less intelligent and/or credible.

#5. Pessimism

Don’t be a downer, Nellie or Norman. It’s a bummer for everyone. Of course, there are instances when caution or concern is valid, but if you are continuously negative, coworkers will avoid you and refuse to listen when you have essential “bad” information to provide.

#6. Not Replying to Emails

Respond to all emails in a timely manner, and if you are unable to do so, explain why you are waiting for someone to deliver the information, etc. This lets the recipient know you’re thinking about their topic or problem. However, you cannot break these habits until you first recognize them. Take note of your problematic communication practices. If you participate in any of them, tell a trusted coworker. Make a plan to eliminate your undesirable habits once you’ve identified them. Concentrate on one or two at a time until you are successful.

Poor communication skills not only make you appear unprofessional, but they can also hinder you from receiving a well-deserved promotion, increase, or even a new job. Don’t let poor communication habits hold you back.

How Do You Handle a Bad Communicator?

Improving communication entails more than just correctly dispersing the message so that it is heard. It entails making certain that the message resonates with and is comprehended by the listener(s) in a way that motivates them to act. It’s difficult labor, but it’s worthwhile.

Here are five easy-to-implement suggestions for getting started right away:

#1. Understand Your Audience and Their Needs

Knowing more about someone helps you listen, empathize, support, or lead them. Commit to putting in the effort necessary to comprehend your audience and their demands, while also balancing them with the needs of the business. You can better address your employees’ strategic communication needs by understanding and listening to them.

#2. Deliver the Appropriate Message at the Right Time

Set precise communication plans that allow for regular honest and open dialogues with employees and provide a sensible tempo or rhythm to satisfy team and business goals.

#3. Contextualize and Make It Relevant

Context is essential, as is making your communications extremely relevant to your staff. Part of our responsibility as leaders is to create a shared corporate context. This is accomplished by establishing the context in terms of where your audience is coming from and connecting the dots between what you say and what your employees already know. Bring your communications executives to the table early in the process when important business choices are being made. As policies are being made, they can make sure that the most important questions and concerns of employees are addressed.

#4. Communicate With Impact Through The Proper Channels

The right message, given at the right time and through the right channels, can help close communication gaps or address communication challenges. Leaders can now talk to their followers in a lot of different ways, and the list keeps growing. With more options, executives need to make sure that channels are chosen wisely so that employees don’t get too much information.

#5. Evaluate Your Communications to Help You Find Solutions

Measurement may provide insights into employee perspectives, how communications are resonating if they are getting the information they need where they want it, and much more. Measurement assists you in documenting success and assists leaders in understanding how and why to make sound decisions that will ultimately assist you in achieving your business and communications objectives. By setting a starting point from which to measure progress and success, you can figure out what the most important problems are and where the most important changes need to be made. It can also help you create and/or reinforce your case for resources (both people and money) as you work to resolve any communication challenges. Remember that what gets measured gets done.

Conclusion

An effective communication coach is a two-way street, with both sending and receiving. Whether a personal, virtual, executive, or business communication coach, to get people to agree with your ideas, you need to prepare your presentation well and listen to what they say. Because for any communication to be successful, both parties need to understand each other.

Communication Coach FAQs

What is Executive Communication Coach?

An executive communication coach helps leaders develop important communication skills like coming up with ideas, putting them in order, and presenting them with impact and executive presence.

What is Personal Communication Coach?

A personal communication coach helps people figure out and change habits that make it hard for them to be heard.

Why is executive communication coach needed?

Expert consultants( executive communication coach) meet executives where they are and collaborate with them to prepare them for high-stakes engagements while also strengthening their everyday communication. Strategic communication, high-stakes event preparation, and personal development are all areas of emphasis.

References

  1. leadershipmanagement.com
  2. www.yourthoughtpartner.com
  3. coachfoundation.com
  1. ONLINE BUSINESS COACH: What It Is and How to Become One
  2. FINANCIAL COACH: How to Become a Financial Coach
  3. Business Coaching: Complete Guide to Business Coaching Services & Programs
  4. EXECUTIVE PRESENCE TRAINING /Coaching For Leaders and Women
  5. Sales Coaching: Detailed Guide to Sales Coaching for your Sales Team
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