RESIDENTIAL PROPERTY MANAGEMENT: Role and Salary of a Residential Property Manager

residential property management
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Residential property management companies handle “income” or “rental properties” on behalf of their clients. In practice, a residential property manager is a “landlord-for-hire,” taking on all of the day-to-day responsibilities that an owner would normally handle themselves. People are increasingly opting to rent rather than buy, creating a greater demand for residential property managers. So, if you want to start a career in residential property management, this article can be of benefit, as we have included some requirements and everything you need to know, including the salary and abilities required for the work.

What is Residential Estate Management?

The process of managing a residential property on behalf of the owner is known as residential property management. When dealing with tenants, the residential property manager represents the land owner and is also in charge of the property’s upkeep. Condos, single and multi-family homes, apartments, and townhouses are examples of properties that require residential property management.

Residential property management entails overseeing all aspects of a residential or rental property on behalf of the owner. This includes locating renters, promoting the property, leasing, and assuring maintenance, among other things. This sort of management differs from other types of property management in that it focuses on smaller assets and structures. The owner can also choose to partner with residential property management companies, who in return assign the role of the manager to any of their valid employees who fits into the desired requirements.

Importance of Residential Property Management

Residential property management companies or personnel is critical to ensuring that rental properties stay profitable, that renters pay their rent on time, and that the property is kept in the best possible shape. When the landowner is not there or does not have the time to be hands-on with their property, this approach is very crucial.

A residential property manager functions essentially as a “landlord-for-hire.” They are in charge of everything that a landlord is normally in charge of. Maintaining a property, finding tenants, leasing, and collecting rentals would be much more difficult without residential property management, especially if the owners is not there.

What Are the Responsibilities Involved in Residential Property Management?

The list of obligations or requirements in residential property management that a “landlord-for-hire” will often take on behalf of their owner is provided below. This is not a full list, as many residential managers provide services in addition to those listed here:

#1. Marketing

Profitable rental homes are rarely empty for long! A skilled property manager will have a marketing strategy in place to sell your apartments swiftly and efficiently.

#2. Leasing and Tenant Screening

While marketing the unit is the first stage, landlords must also be able to screen and pick the best tenants! Before enabling tenants to rent your apartments, you will need the services of one of the best residential property management companies in place to adequately screen them and verify they are eligible.

#3. Rent Collection

Collecting rent and other expenses from tenants can be difficult at times. A licensed property manager will have collections and follow-up mechanisms in place to ensure that you receive all rental income!

#4. Maintenance and Repairs

Some residential property managers have an in-house maintenance team to handle these concerns, but others use outside contractors on behalf of the owner. In any case, a professional management team should have no difficulty handling repairs and preventative maintenance at their sites.

#5. Inspections

Landlords who examine their properties on a regular basis can keep a close watch on maintenance and renters who take care of the apartments they reside in. Most property managers will have a regular inspection schedule in place for your properties.

#6. Evictions

Do you have a problem with tenants bothering other residents or failing to pay their rent? A property manager can help you file and process an eviction. They can also refer you to reputable legal counsel to ensure that any required eviction proceeds as fast and cost-effectively as feasible.

#7. Handling Taxes

This is the final significant task that most residential managers will take on for you. Keeping track of costs and receipts can be difficult, and if not done right, it can be detrimental come tax season! Working with a professional property manager helps ensure that your yearly financial reports are completed correctly at your rental properties.

What Skills Does a Residential Property Manager Need?

Before you contemplate on starting a career in residential property management, be sure you have these six essential requirements or abilities in check.

#1. An Expert in Customer Service

You must satisfy the requirements of both the property owner and the tenant. That means giving them solutions they can live with swiftly and effectively, being attentive, and serving it all up with a smile and lots of enthusiasm, even when people are being utter jerks. If you can’t accomplish that, you’re not cut out to be a property manager.

#2. A Great Communicator

Be truthful. How would you behave right now if a property owner insulted you over something you couldn’t control? Or how would you treat a distressed renter who is unable to pay this month’s rent? Communication and interpersonal abilities are required. As a residential property manager, you will frequently interact with tenants, property owners, contractors, banks, real estate agents, and others. You’ll have to put up with harsh criticism, deal with unpleasant behavior, navigate awkward and challenging talks, and resolve problems. It is vital that you understand how to actively listen and effectively communicate with others.

#3. A master of Time Management

You might potentially handle dozens of phone calls and hundreds of emails per day. Inspections, board meetings, marketing and showing homes, and other duties will be required. You must be detailed and organized, or you will never be able to manage everything.

#4. Resourceful

As a residential property manager, you may be in charge of many properties, each with various tenants, and those units may span counties, states, or even the country. You must be able to solve problems. That involves being able to think quickly on your feet and come up with different ideas. You may not be able to wait for clearance from a higher at times. You must understand your authority and be willing to operate within that authority without second-guessing yourself. Decisiveness is essential, especially in an emergency.

#5. Detail-oriented

To begin with, each property you manage necessitates a significant amount of paperwork, including legally binding contracts, so you must be on top of your administrative game. In addition, you must be extremely vigilant. You will undertake routine inspections of the properties you manage on a regular basis. You could cost your property owners money if you miss or overlook problems, or if you don’t pay attention to the work contractors or handymen do under your supervision. If a government agency requires an examination, you may face more serious issues. The inspector’s mission is to find property violations. If they do, you could be held liable if a property fails inspection and is considered unlivable.

#6. Sales-minded

Of course, it’s not just administrative work and answering phones. You must really maintain tenants in the property, which necessitates wearing multiple hats. You’ll need to sell the property by creating compelling material and posting eye-catching photographs. You’ll need to exhibit the property and sell all of its unique qualities. Perhaps most crucially, you’ll have to sell yourself to property owners, particularly those who have had negative experiences with residential property managers in the past.

How to Become a Property Manager

Though it is a demanding profession, residential property management is one to consider. If you’re wondering how to become a property manager, follow these steps:

#1. Examine Your Skill Levels

Residential property management is a very demanding and hands-on occupation; therefore, residential property managers must possess a vast array of skills and requirements. Without these skills, property management will be far more difficult, and the landowner’s revenue would be at danger. Just like mentioned above, where we highlighted six esssential skills, you should endeavor to acquire each and every one of them if you wish to have a successful career.

#2. Enroll in Professional Courses

Some professional property management firms want candidates with bachelor’s degrees in accounting, real estate, business administration, finance, or public administration. Others seek applicants with vocational real estate training in areas such as affordable housing administration, urban planning, real estate finance, property management, elderly housing, and real estate development. To improve your skills and expertise, you can either return to school for residential property management training or take an online course.

The legal prerequisites for becoming a residential property manager differ by state. The rules are frequently dictated by the type of revenue properties you manage. It is your obligation to find out what kind of license you need in your state before pursuing a career in property management. Before you may offer residential property management services, you may need to take additional classes and pass an exam.

#4. Obtain Specialist Certifications

A specialist residential property management certification can demonstrate to potential customers and employers that you are dedicated to excellence and professionalism. Consider becoming a Residential Management Professional (RMP®), Certified Manager of Community Associations (CMCA), Certified Apartment Manager (CAM), or Certified Property Manager. The majority of these residential property management credentials include studying for and passing a series of tests. Despite the time and work required, these credentials will set you apart from your peers and put you in a good position for residential property management companies that will need your services.

#5. Stay Current on Recent Developments

Don’t become complacent once you’ve obtained all of the appropriate certificates and licenses. Residential property management is a fast-paced industry. To stay ahead of the competition, you will need to stay up to date on the best practices. To learn about the housing market, read prominent property manager websites and periodicals. Participate in seminars and conferences with other property managers on a regular basis. Learn about the latest residential property management software, which can make your job lot easier.

#6. Get your first property manager job

It’s time to seek a job and formally become a residential property manager after you’ve obtained the necessary certificates. Isn’t it true that it’s easier said than done? There are a few things you can do to get your job search started and find the appropriate property manager position for you.

  • Make use of your Network: Inform your friends and professional contacts that you are looking for a career in property management. You never know who will be in a position to recruit you for a property management job unless you start spreading the news about your new endeavor.
  • Learn about Real Estate Agents: Agents in your area will most likely be the first to learn about openings in this field, so set up some informative interviews with agents in your area, introducing yourself and asking for ideas on how to get into the market. This will allow you to get to know them better, and they will most likely keep an eye out for any new work opportunities.
  • Look it up on the Internet: Job boards and online career services can help you find a job faster. Make a habit of checking job postings on a regular basis. When applying online, some people find success by conducting some internet investigation to locate the hiring manager’s name in order to tailor their cover letters.

Salary for Residential Property Management

As of January 26, 2023, the average salary for the residential property management in the United States is $70,158, with a salary range of $62,623 to $79,098. When it comes to residential property management salary ranges can vary greatly depending on a variety of things, including schooling, certifications, supplementary talents, and the number of years you have worked in your field.

The average bonus salary for Residential Property Management is also $2,183, or 4% of their compensation, with 99% of respondents saying that they receive a bonus each year. Residential Property Management is one career that earns the most in San Francisco, with a total salary that is 18% higher than the national average.

What are the Two Types of Property Management?

There are actually four primary types of property management but the two most popular types are; residential and commercial property management.

What is the Meaning of Residential Property?

The term “residential property” refers to any piece of real estate that has been designated as suitable for human habitation, whether that be a single-family home or a big apartment complex.

What is a Residential Property Manager’s greatest Challenge?

The most difficult aspect of a property manager’s work is still finding and keeping good tenants. In order to attract the right kind of renters, they’ll need to devise strategic methods of promotion. Here, their discretion is crucial, particularly in the tenant selection process.

What is the Role of a Property Management Company?

Residential property management companies are responsible for setting and collecting rent, resolving maintenance requests, filling unoccupied units, and sometimes setting the property’s budget.


Anyone can learn how to start a residential property management company and make a good living as a residential property manager. However, success in this field demands a great deal of hard work and perseverance, but it can be well worth it. Following the guide in this article, from the requirements to the companies, the salary, and the skills, among other information, can also be a great start towards your residential property management career. All the best!


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