JUSTCALL: Details, Pricing, Features, Ratings, Pros & Cons 2023

JUSTCALL
Image Credit: justcall.io

JustCall is a leading customer-facing communication system. It is the #1 SMB solution on G2, with advanced capabilities that enable sales and support professionals to be more productive, operate optimally, and reach their goals faster. Call software, Dialers, Conversation Intelligence, Virtual numbers, SMS campaigns, native CRM interfaces, and much more are available for as little as $24 per user (paid annually). It integrates with over 60 CRMs and business tools, including HubSpot, Pipedrive, Salesforce, Zapier, Zoho CRM, Zendesk, Front, Outreach, Slack, Intercom, Freshdesk, and more. JustCall is dynamic with over 6,000 businesses globally. You can do the following with JustCall. Get local and toll-free phone numbers in more than 70 countries. Create and run your own international call center in minutes. Optimize your inbound and outbound marketing. Set up SMS workflows and automation Use real-time data to optimize your efforts… and much more…

Justcall 

Justcall is a cloud-based contact center platform that helps businesses of all sizes connect with their customers more effectively. It offers a wide range of features, including:

  • Voice and video calling
  • Chat and messaging
  • Email and SMS
  • Social media integration
  • Analytics and Reporting

Conduct SMS and phone call campaigns to activate and nurture leads. With a single click, you can delete voicemails. Using Justcall’s extensive analytics dashboard and reporting tools, you can track the performance of your campaigns and agents. It might be advantageous for your company to migrate from Google Voice to JustCall. JustCall is a feature-rich, convenient, and cost-effective choice. It enables functionalities that Google Voice does not support. JustCall features data centers dispersed across seven different geographic zones to accommodate concurrency, speedy failover, and outage proofing for hosting voice and messaging, making it a great alternative for your business requirements. JustCall is versatile in that it allows users to make calls from a PC, mobile device, or app. Customers can now simply switch platforms as a result of this. Furthermore, it integrates effectively with over 100 CRMs, allowing you to access customer history as well as call and text logs.

Justcall io 

JustCall is a cloud-based phone system for businesses that allows them to obtain phone numbers in 58 countries and make and receive phone calls from a computer, web browser, or desktop. Every call is tracked and recorded. Along with telephony services, you also get appointment scheduling, a call-to-action button for your website, conference call hosting, and more. JustCall subscriptions begin at $30 per month. JustCall is now available on the Salesforce AppExchange. With their new Salesforce integration, you can streamline your sales procedures and focus on what really matters: closing business. Your team can make and receive calls, send SMS and MMS, track all communication activity, and much more with JustCall’s cloud-based phone and messaging tools integrated easily into Salesforce. Are you ready to step up your sales game? Integrate JustCall with Salesforce right now.

The user experience is critical to the successful deployment of a communication stack. Make certain that the tools you select are user-friendly and simple to use. A pleasant user experience increases team member adoption and can have a substantial impact on your team’s productivity and performance. By involving your team in the implementation of a communication stack (rather than making all decisions yourself), you not only ease the transition but also promote a sense of ownership and teamwork. Encourage team members to communicate openly. Collect their feedback and make sure the tools chosen meet their needs. By fostering an engaged culture, your team will be more likely to accept new tools, resulting in a smoother deployment, higher productivity, and overall success.

Justcall Pricing

JustCall is priced on a per-user basis, starting at $10 per user per month. It offers a free trial, so you can try it before you buy it. First and foremost. JustCall has two pricing options: Standard and Premium. You pay a monthly or annual price for these plans, which includes all call and SMS charges. The features, integrations, and degree of support are some of the most noticeable differences across the plans. Customer-facing staff is the lifeblood of your company. Give them the tools they need to create better dialogues. Custom-built automation, integrations, and analytics provide effective experiences for agents, salespeople, and managers. Call software, virtual numbers, SMS marketing, native CRM interfaces, and much more are available for as little as $24 per user (paid annually). 

#1. Standard Pricing Plan

The fee for the Standard plan varies depending on the number of team members. Pricing ranges from $25 per month or $275 per year for a one-member team to $1,125 per month or $1,2375 per year for a 50-member team. The strategy is suitable for small to medium-sized sales teams, marketing teams, customer service teams, and remote teams of less than 50 people. Furthermore, the Standard plan exemplifies JustCall’s scalability. First, regardless of team size, each member receives a unique phone number. Second, when small teams with significant development potential reach 15 members, they immediately receive a 10% discount. Even better, teams can use call recording and tracking tools. The tools are useful for sales and marketing teams who wish to reduce attribution blind spots and better understand their customers.

Sales professionals save time by having their calling activity automatically recorded in their CRM or help desk system. Furthermore, the calling and SMS analytics tools make it simple to understand which marketing strategy is leading prospects to pick up the phone.

#2. Premium Plan Pricing

The Premium plan is best suited for companies that have outgrown the Standard plan. To be more specific, the approach is appropriate for local and multinational call centers, SaaS companies, huge deskless workforces, and support teams. This plan’s combination of features and services is ideal for enterprises with complicated, multi-location operations. The plan fits the bill for large companies with bespoke feature requirements, with its straightforward pricing of $50/user/month. In terms of features, the Premium plan is an excellent boost from the Standard plan. Aside from the basic call management functions, the Premium plan includes all of the tools required to build an end-to-end cloud phone system. Sales and marketing departments will benefit the most from the bulk SMS campaign. There is no need to worry about this at your disposal.

Keynote

The monthly or annual fee does not include the calling or SMS credits. So, how much does it cost to phone or text using JustCall? Call charges vary greatly between countries and also depending on how you receive calls. Incoming calls on a cell phone or landline, for example, cost $0.015 per minute. Outgoing calls have the same cost. Furthermore, all calls received via the JustCall apps, whether online, desktop, or mobile, are $0.01 per minute.

Justcall App

The preferred Cloud Phone System for modern sales and support organizations. By giving context to every call, they help put a stop to ignorant talks. Call software, virtual numbers, SMS marketing, native CRM interfaces, and much more are available for as little as $30 per user. Consolidate all of your customer communication and process automation needs into a single platform. Get AI-powered call insights in real-time to coach agents at scale. It is simple to set up and does not require any hardware or IT help.

JustCall has been rated highly by users, with an average rating of 4.5 out of 5 stars on Capterra. Some of the pros of JUSTCALL include its ease of use, its wide range of features, and its affordable pricing. Some of the cons of JustCall include its lack of integration with some third-party applications and its limited customer support. Overall, JustCall is a powerful and affordable contact center platform that can help businesses of all sizes connect with their customers more effectively.

Justcall Reviews

JustCall’s Abhishek Shankar evaluation

Hi, It’s always exciting to hear from our customers, especially when they leave such glowing evaluations. We work hard every day to make the life of (sales/support teams) easier, and it’s gratifying to hear when we succeed. Thank you for taking the time to tell us about it. It means a great deal to our crew. You may keep up with their latest product upgrades by visiting JustCall Product Updates – Cloud Phone System For Businesses.

Andres M. is the founder, and CEO of Management Consulting Small-Business (50 or fewer employees). He said, in his review, that he is glad to share their great experience with JustCall as the CEO and Founder of THEAM Consulting, a leading DevOps consultancy devoted to assisting entrepreneurs and businesses in unlocking their growth potential. JustCall has completely transformed our corporate communication needs. The platform’s flawless integration with our existing systems, as well as its ease of use, have had a substantial influence on our day-to-day operations. We can confidently state that JustCall has been critical to our success.

What actually distinguishes JustCall is its dedication to customer happiness. Even when we experienced problems, their team always responded quickly and decisively to resolve them. We have received extraordinary responsiveness, making us feel appreciated and heard as customers.

Jose Luis R. in his review, 3 years ago opined, that Justcall is user-friendly software. There are several useful features, such as integration with our CRM and Slack.

Pros

The tool is easy to use, interacts effectively with Slack, and the support team is always willing to assist us. It was really useful and reasonably priced for our company’s San Valentin marketing.

Cons

There were some network problems, and the connection occasionally cut the voice. Aside from that, it is quite simple to use.

What Is Justcall Used For? 

JustCall is a cloud-based phone system that allows businesses to obtain phone numbers in over 70 countries and make and receive phone calls from a computer, web browser, or desktop.

How Much Does Justcall Charge Per Minute? 

Rates for Calls and SMS. Incoming calls on a cell phone or landline, for example, cost $0.015 per minute. Outgoing calls have the same cost. Furthermore, all calls received via the JustCall apps, whether online, desktop, or mobile, are $0.01 per minute.

Is Justcall App Free? 

JustCall subscriptions begin at $30 per month. Say hello to JustCall (https://justcall.io), your cloud-based phone system. There is no need for a SIM card or additional hardware.

Where Is Justcall Location? 

JustCall launched in 2016. Where is the headquarters of JustCall? The headquarters of JustCall is located at 3260 Hillview Ave in Palo Alto.

Who Owns Justcall? 

Mr. Gaurav Sharma. SaaS Labs Inc (creator of JustCall) founder and CEO. By profession, a chemical engineer, but enjoy programming code. 4x entrepreneur, 2 exits, most recently sold to the New York Times

What Is Abandoned Before Ringing in Justcall?

This symbol displays all outbound calls made through your account. Calls were dropped before they could ring. This icon displays all calls that are dropped before they can ring.

Is Justcall a Voip?

JustCall is a renowned VoIP provider, with over 6,000 businesses worldwide relying on it. Their VoIP software is strong enough to meet any voice-over-IP requirement.

Conclusion

JustCall is the ideal answer for firms seeking remote (work-from-home) sales staff. Your sales crew can all work from home (even across state lines or overseas), and clients will think they’re phoning from a local Phone number. They can even SMS (text) customers, who can text them back, and it appears to be from/to a mobile device. The phone system is simple and convenient to use. Because the functions are easily accessible, you can completely grasp and utilize the application even without tutorials. Customer service is also advantageous.

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References

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