Amica Auto Insurance Company has been a regional insurance company in business since 1907. Amica offers a variety of insurance products, including auto insurance, homeowners insurance, and life insurance. But how does it work?
In this article, we’ve outlined the cost, coverage, and other amazing options of this insurance company.
Amica Auto Insurance Review: Overview
Amica Auto Insurance Company was established in 1907 and has business licenses in all 50 states and Washington, D.C. However, it is not able to provide auto insurance in the state of Hawaii. Amica is the oldest auto insurance company in the country and has received excellent financial strength ratings. AM Best has awarded the insurance an “A+” (superior) rating.
Amica provides all the standard options for auto insurance coverage, including liability protection, comprehensive coverage, collision coverage, and comprehensive coverage. Roadside assistance, rental reimbursement, medical costs coverage, gap coverage, full glass coverage, uninsured and underinsured motorist coverage, and accident forgiveness are other possibilities.
Platinum Choice Auto is a premium auto insurance plan that Amica also provides. Additional benefits of this plan include credit monitoring, premium rental car coverage with no daily limit, new car replacement coverage, and glass repair or replacement with no deductible.
However, Amica’s auto insurance rates occasionally exceed those of its rivals. Continue reading to find out more about Amica auto insurance, the savings it provides, and the advantages you stand to gain from enrolling.
Amica’s Position Compared to Other Auto Insurance Providers
Purchasing auto insurance can be challenging since you want to ensure excellent coverage at a cost you can afford. This frequently entails weighing trade-offs about potential policy additions, coverage limitations, and deductibles. In either case, you must ensure you are paying reasonable premiums for the level of coverage you have chosen.
Amica’s median yearly rate for auto insurance was $2,374, more than the median cost for several other well-known insurers. The majority of other leading providers that we examined had median annual prices that were lower, such as $1,385 for American Family Insurance, $1,674 for Nationwide, and $1,674 for Allstate.
However, median yearly premiums do not provide all the information. To find out how much you would personally pay for an Amica auto insurance policy, get a free quotation based on the vehicle you drive, your claim history, the discounts you are eligible for, and other criteria.
Amica Auto Insurance Cost
Amica auto insurance typically costs $131 a month. With a full-coverage policy costing $1,574 annually, Amica’s auto insurance is $64 less expensive annually than the national average.
In certain areas, Amica also provides a dividend policy that pays you a dividend equal to 5% to 20% of your yearly premium. This payment can be added to your next year’s premium, delivered as a check, or instantly deposited into your bank account. The conventional standard policy doesn’t pay out in dividends.
Amica Auto Insurance Coverage
Amica offers all of the typical varieties of auto insurance that you could anticipate:
#1. Liability Insurance
If you are at fault for an accident resulting in injuries or property damage, liability auto insurance will compensate third parties. It can also cover legal expenses and offers financial defence against lawsuits.
#2. Collision and Comprehensive Coverage
Regardless of who is at fault, collision coverage will pay to replace or repair your car if it is totalled or damaged in an accident. Comprehensive auto insurance covers damage to your vehicle from flooding, hail, falling items, vandalism, and animal strikes. It also provides coverage if your vehicle is stolen.
#3. Medical Payment Coverage
If you or your passengers are hurt in an accident, medical payments coverage will cover the necessary medical bills or funeral costs (independent of who is at fault).
#4. Personal Injury Protection (PIP)
Insurance covers medical costs, lost income, and substitute services if you or your passengers sustain injuries in an accident that prevents you from performing daily household chores like cleaning your house.
#4. Underinsured/uninsured Motorist (UM) Coverage
This covers injuries to you and your passengers if an at-fault driver has inadequate or no insurance and causes an accident. In some states, an uninsured motorist policy may also cover car damage from an uninsured driver.
Pros and Cons of Amica Auto Insurance
Cons of Amica Auto Insurance
#1. Offers are not Valid in all States
It says in its terms and conditions that “discounts are not available in all states and may vary.”
Few local offices and inexperienced agents: Amica has few physical locations and does not employ salespeople to offer insurance products.
#2. Lack of Ridesharing Coverage
As of 2023, Amica does not provide rideshare insurance, which is a crucial factor to consider if you intend to drive for Uber or Lyft to supplement your income.
Pros of Amica Auto Insurance
The goal of Amica’s Accident Forgiveness/Good Driving Rewards program is to assist in reducing your expenses following an accident. This program can be used to prevent premium increases following a claim, or it can be used to lower or eliminate your deductible.
When you sign up for this program, your driving excellence will earn you Advantage Points that add up over time.
#1. Customer Relations
Amica does not use agents; instead, it sells to customers directly online and offers various customer support choices.
Seven days a week, twenty-four hours a day, claims support is offered. On Monday through Friday, from 8 a.m. to 6 p.m. ET, and on Saturday, from 10 a.m. to 5:30 p.m. ET, you can submit claims using live online chat. Live chats for sales and support are open at different times.
Amica offers additional support via email, a contact form on their website, mail, and mobile app.
Customers can use the Amica mobile app to access various features and services. Customers can use it to make and monitor claims, obtain policy information, and pay bills. It is available on iOS and Android. On the app, you may also access a copy of your insurance card.
#2. Ratings of Satisfaction
In New England, Amica was ranked first in J.D. Power’s 2021 U.S. Auto Insurance Study.1. Amica was included in the analysis not just in this region but in 49 states and Washington, D.C., where the insurer provides auto insurance.
Surprisingly, positive user evaluations for Amica may be found on sites like Trustpilot. Reviews on this site gave it an average star rating of 4.6 out of 5, with past users praising its “excellent customer service” and “good value.”
#3. Complaint Catalogue
The National Association of Insurance Commissioners (NAIC) maintains a database that contains all complaints made against insurance companies. The number of complaints each insurance firm received in the prior year about its market share is then used to calculate its complaint ratio.
A score of 1.0 is regarded as typical. Businesses that scored higher than 1.0 were subject to more complaints than usual. Businesses that scored worse than 1.0 were given less than average. In 2021, Amica’s complaint ratio was 1.27.
#4. Management of Accounts
Since Amica does not rely on a network of agents to offer insurance products, it has made great efforts to ensure its consumers have a flawless online experience. Clients can manage their policies, file claims, and pay insurance premiums using the Amica mobile app or web interface.
A Platinum Choice Auto coverage option is offered that includes extras like credit monitoring services, coverage for replacing a new automobile, daily limitless rental car insurance, and no-deductible glass repair or replacement.
#6. Live Chat is Available
Thanks to Amica’s live chat feature, customers can ask questions or get assistance. To utilise this function, you must sign into your Amica customer account.
What to Expect from Amica Auto Insurance
- How to receive a quote: Amica provides quotations via phone, online, or in-person with an Amica representative.
- Options for customer service: Customers can manage their policies, pay bills, and submit claims using the Amica mobile app.
- How to file a claim: Amica takes phone, online, and through its mobile app claims.
- How to cancel your coverage: Amica clients can call 800-242-6422, the leading customer care number, to withdraw their auto insurance policy over the phone.
Additional Amica Auto Insurance Coverage
When selecting an Amica standard policy, drivers can add:
- Credit monitoring: Amica will monitor your credit and personal data at the three main credit bureaus. You will receive an alert within 24 hours if there is any questionable activity.
- Entire glass surface: Windscreens and car windows are replaced or fixed at no extra expense. Depending on the type of vehicle you drive, this might save you anywhere from $100 to $1,000 on a windscreen repair or replacement.
- Gap Coverage: If your car is totaled in an accident, gap coverage will pay the difference between the value of your car and the remaining balance on your loan or lease.
- Replacement Coverage: Amica will replace your vehicle with a brand-new model if it is totaled in an accident that falls under its coverage. This is limited to cars with fewer than 15,000 miles on them and less than a year old.
- Coverage for rental reimbursement: covering the cost of a rental automobile while your car is being repaired following a covered accident.
- Roadside assistance: If your car breaks down and you’re stranded on the side of the road, Amica will help cover the cost of towing, a jump start, gas, or other emergency services.
Is Amica Good at Paying Claims?
Amica’s A+ rating from AM Best indicates sufficient financial stability to cover claims. To assist the business in handling and paying claims, Amica provides several web solutions for online claims services.
Is Amica a Good Auto Insurance Company?
In J.D. Power’s 2022 vehicle insurance study, Amica ranked #1 and #3, respectively, higher than most other firms for consumer satisfaction with auto insurance claims and shopping. Policies that pay dividends Customers of Amica have the option to select between traditional and dividend-paying insurance.
Why is Amica Car Insurance so Expensive?
The reason Amica is so expensive is that insurance firms’ overall expenses are growing along with agent commissions. The average annual cost of an Amica auto insurance policy is $762, which is more expensive than the $671 national average for a policy with minimal coverage.
How does Amica compare to Progressive Insurance?
If you’re seeking cheap auto insurance and are prepared to forgo superior customer care in exchange for lower insurance costs, Progressive is an excellent option. Amica offers more expensive auto insurance, but in exchange, you receive superior customer support and exclusive features at no extra cost.
Does Amica have a Cancellation Fee?
You must contact the customer service number to terminate an Amica auto insurance policy. Make sure you sign up for a new auto insurance policy before you formally terminate your Amica policy.
Amica’s excellent customer service is the main factor in choosing them for auto insurance. Policyholder complaints in America are lower than typical.
Gap insurance is only one of the many alternatives for auto insurance coverage that Amica provides. Additionally available to drivers is Amica’s Platinum Choice Auto package, which includes premium rental car reimbursement, comprehensive glass coverage, and coverage for new car replacement.
Amica offers cheaper-than-average rates for drivers with a clean record. Still, it’s not the cheapest auto insurance provider around—especially for those with a history of accidents, DUIs, or other moving infractions.
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