It might take a lot of time and effort to manage payroll if you own or operate a restaurant. A cloud-based payroll solution like Toast’s payroll platform, which aims to simplify the payroll process and make it simpler to handle your restaurant’s payroll needs, steps in at this point. But how does Toast’s payroll platform compare to the other payroll options on the market? We’ll explore more closely at Toast payroll platform reviews in this post to help you decide if this option is appropriate for your restaurant. We’ll examine reviews of the Toast payroll platform for aspects like customer service assistance, paystubs, and pricing to help you choose the best option for your company.
What is Toast Payroll?
The greatest candidates for Toast Payroll are midsize, expanding, and multi-location restaurants that wish to effortlessly enroll and schedule staff, as well as automate tip calculations. Toast Payroll is cloud-based restaurant payroll and team management software that connects with Toast’s portfolio of products, including Toast POS.
Although Toast Payroll is a comprehensive HR solution with many specialized features that restaurant managers will value, the cost of this software can become quite high, especially when you consider that you must also buy a Toast POS subscription and POS hardware to make the most of it. Additionally, given that Toast’s comprehensive scheduling and tip manager products are separate add-ons, this is accurate.
Toast Payroll Features
Everything you’ll need to manage payroll for your restaurant is included in Toast’s features, including garnishments, direct deposit, tax support, deductions, paid time off (PTO), tip reporting, and much more. The majority of the daily data you need to conduct payroll is automated after your POS software is synchronized with your payroll software (and scheduling software if you decide to buy it as an add-on or enroll in the New Restaurants plan).
There is a small learning curve when utilizing this payroll software because Toast Payroll does need to be integrated into a variety of software programs. Toast Payroll will probably be simpler for restaurant managers than other complete payroll software because it is made specifically for restaurants, with the kind of language, tools, and operational management that business owners in the field will understand.
The primary attributes of Toast Payroll are:
- Automated Time Tracking
- Automatic Tip Distribution
- Announcements and Events
- Employee Profiles
- Performance Reports
- Compliance Risk Tools
- Multiple Pay Rates
- Benefits Management
- Digital Onboarding
Toast Payroll Reviews
Payroll and HR solutions are among the many features that Toast, a well-known provider of cloud-based restaurant management software, provides to restaurant owners and operators. To manage all facets of their payroll process, including time tracking, tax filing, and employee onboarding, restaurant owners can use Toast’s comprehensive payroll platform.
The Toast payroll software has received mostly excellent reviews, with many users applauding its usability, precision, and customer service. The following are some recurring themes found in these Toast payroll reviews:
#1. Effortless Use
The payroll platform has an intuitive and user-friendly interface that many customers find helpful for managing payroll chores including adding new employees, reviewing time cards, and processing payments.
#2. Accuracy
Toast’s payroll software is accurate and dependable, with minimal mistakes or problems, according to users. Numerous payroll processes, including tax compliance and withholding, are automated by the platform, enhancing accuracy and lowering the possibility of mistakes.
#3. Customer Service
Users claim that Toast’s customer support staff is accommodating and helpful, offering aid and direction when necessary. The business provides several help channels, such as phone, email, and chat support, in addition to a knowledge base and online discussion board.
#4. Integration
Many users value how well Toast’s payroll technology integrates with its other restaurant management features, such as point-of-sale and inventory control. The payroll process is streamlined and the possibility of mistakes or discrepancies is decreased thanks to this integration.
#5. Time Monitoring
Employees can use a time clock or a mobile app to clock in and out utilizing Toast’s payroll platform’s time tracking capability. The technology calculates overtime and other compensation adjustments automatically, and managers may examine and approve time cards.
#6. Tax Filing
Many tax-related procedures, including the withholding and remittance of federal, state, and local taxes, are automated by Toast’s payroll platform. At the end of the year, the software also creates W-2s and 1099s.
#7. Employee Onboarding
The payroll platform of Toast has a tool for onboarding new employees that enables them to finish their W-4 and I-9 forms online. The portal also manages new hire reporting and confirms employment eligibility.
#8. Reporting
Reporting options for Toast’s payroll platform include payroll summaries, employee earnings reports, and tax liability reports. These reports can be altered by users to suit their unique requirements.
Reviews for the Toast payroll platform are generally favorable, with many users applauding its usability, precision, and customer service.
Toast Payroll Pricing
Toast Payroll is an add-on product that syncs to Toast POS software. Unless you choose the New Restaurants plan, which bundles your monthly POS software prices and grants you access to the “Lite” versions of Toast Payroll and Toast Scheduling, you will receive a custom quote on your monthly payroll software fees.
New Restaurant Basics
The following is a list of what Toast’s New Restaurant Basics plan starts at $110/month + $4/employee/month:
- Toast cloud-based POS software
- Toast Scheduling (powered by Sling) “Lite”
- Toast Payroll “Lite”
- Business Insurance
- Vestwell 401(k)
Toast Payroll Pos Add-On
Payroll fees are assessed by the business either on a per-employee-per-month (PEPM) basis or a location-monthly minimum basis. Of these two prices, Toast is more expensive. While the PEPM cost is determined based on all current employees, the location monthly minimum is determined using pay groups, which are collections of various employee kinds (such as servers, kitchen staff, and managers).
Let’s use a restaurant as an example, with a monthly minimum quote of $125 and a PEPM charge of $8.50 per employee per month. There are 13 active employees at the restaurant, making the PEPM total $110.50. The price of the business is $125.
The PEPM total would be $229.50 if you had 27 employees the next month, and you would be billed this higher amount. The location monthly minimum is multiplied if you utilize the same pay groups at several locations.
Toast Payroll Pricing Reviews
Based on the number of employees on the payroll and the frequency of payroll runs, Toast provides transparent and unambiguous pricing. The following are some recurring themes seen in reviews of Toast payroll pricing:
#1. Discreet Pricing
Many consumers value Toast’s open pricing structure since it makes it simple to comprehend how much the platform will cost. With no additional fees for tax filing or other features, Toast’s pricing is determined by the number of employees on the payroll and the frequency of payroll runs.
#2. Competition in Pricing
Users claim that Toast’s payroll pricing is comparable to other payroll products. Users typically think Toast’s prices are fair and affordable, even though they can change depending on the size of the restaurant and the number of employees.
#3. Scalability
The fact that Toast’s payroll pricing adjusts with the size of its business is appreciated by users. According to the number of people on the payroll, the company offers several pricing tiers, so as a business expands, so will the pricing.
#4. No Hidden Fees
Users enjoy that Toast doesn’t have any unexpected or hidden expenses in its pricing structure. The business is open and honest about its pricing, and there are no extra costs for tax filing or other services.
Overall reviews on Toast payroll pricing are favorable, with many customers praising the firm’s open pricing structure, affordable pricing, scalability, and lack of any additional costs. Toast’s pricing is something to take into consideration if you’re a restaurant owner or operator searching for a payroll solution.
Toast Payroll Customer Service
Every Toast member has access to personalized service seven days a week, 24 hours a day. Although many one-on-one pieces of training and “tutoring” cost money per hour, you can get questions answered or problems fixed by calling, submitting a support ticket, etc. Anyone who comes to your location to examine hardware or connectivity issues will cost you extra. etc.
Some customers have expressed dissatisfaction with their representative’s lack of payroll expertise or responsiveness.
Toast Payroll Customer Service Reviews
Toast is no different from other payroll platforms in that it places a high priority on customer care. There is a dedicated customer support team available on Toast’s payroll platform to assist restaurant owners and operators with any problems or inquiries they might have. The following are some recurring themes found in reviews about Toast payroll customer service:
#1. Responsive Support
Many users value the Toast customer service team’s responsiveness. Users claim that when they contact the company for support, which includes phone, email, and chat support, they are met with rapid and beneficial responses.
#2. Professional Staff
Users also praise Toast’s customer service representatives for their expertise and professionalism. The support staff can offer advice on using the platform efficiently because they have a solid understanding of it.
#3. Helpful Resources
Toast provides several resources in addition to a customer support team To help users get the most out of the platform. These tools consist of a knowledge repository, an online discussion board, and instructional films.
#4. Active Reachout
Some users claim that Toast’s customer support staff contacts them proactively to give help or inquire about how they are finding the site. This proactive approach aids in ensuring that users receive the assistance they require.
Reviews of Toast payroll customer service are generally favorable, with many users applauding the team’s promptness, expertise, and friendliness. If Toast’s payroll platform is something you’re thinking about, you can be sure that you’ll have access to a specialized support team who can assist you with any problems or inquiries that crop up.
Toast Paystubs
The Toast payroll platform gives owners and operators of restaurants a simple way to create and deliver paystubs to their staff. Paystubs are crucial records that provide employees access to information about their wages, deductions, and other aspects of their pay. The following topics recur in reviews of the Toast payroll paystubs feature:
#1. Easy to Produce
Many users praise Toast’s pay stub feature for being simple to use and for producing pay stubs that are both accurate and timely. Users don’t have to worry about doing manual calculations because the platform calculates taxes, deductions, and other pay adjustments automatically.
#2. Customizable
Users like that Toast’s pay stub tool is customizable and lets them brand the pay stubs with their company logo and other branding aspects. The pay stubs’ customized appearance contributes to their professional and unified appearance.
#3. Accessible to staff
Employees can access their pay stubs online with Toast’s pay stub function, which can be useful for both employers and employees. Paper pay stubs are no longer necessary because of this functionality because they can be forgotten or lost.
#4. Compliance
Toast’s pay stub feature aids in ensuring compliance with pay stub laws. To prevent any potential legal concerns, the platform generates pay stubs that contain all the necessary information, such as gross pay, net pay, and deductions.
Overall, reviews of the Toast pay stub function are favorable, with many customers praising its simplicity, adaptability, customization possibilities, and compliance aspects. Toast’s pay stub feature is something you should take into consideration if you’re a restaurant owner or operator seeking a simple way to produce and give pay stubs to your staff.
Is Toast a Reliable Company?
Yes. Many users believe Toast to be a trustworthy supplier of software solutions for the restaurant business because it is a well-known and respected firm in the restaurant technology sector. Toast’s software solutions, particularly its payroll platform, have gotten favorable reviews.
How Does Payroll Work in Toast?
A cloud-based application called Toast Payroll assists companies in streamlining payroll processes and enabling effective labor management. It offers dynamic features like automated tip distribution, employee profiles, time tracking, pay calculations, tax-compliant updates, and more.
What Are the Benefits of Toast Payroll?
Restaurant owners and operators can gain from Toast’s payroll platform in several ways, including:
- Simplified payroll procedure
- Exact computations
- User-friendly interface
- Adaptable reports
- Integrated approach
- Compliance
- Committed customer service
How Long Does Toast Payroll Take?
It varies. If you posted before 4 pm CST on a business day, you might anticipate receiving the box the next day. The live checks will arrive in two business days (one for processing and one for overnight delivery) if you posted after 4 p.m. CST.
Is Toast Payment Safe?
Yes. Toast takes data security seriously and has taken several precautions to guarantee that its users’ payment processing system is secure. A set of security requirements for businesses that handle payment card data, PCI DSS (Payment Card Industry Data Security Standard) compliance has been attained by the corporation.
How Long Does It Take for Toast to Deposit Money?
Toast’s time to deposit money into a user’s bank account is influenced by several variables, including the user’s bank and the type of account they have. Within 2-3 business days of the transaction, Toast’s payment processing system deposits money into a user’s bank account.
What Bank Does Toast Use?
For the convenience of its customers, Toast uses a third-party payment processor to handle payments and deposits. Depending on the user’s region and manner of payment, Toast may utilize a different payment processor. However, Stripe and PayPal are a couple of the payment processors that Toast has collaborated with in the past.
Does Toast Charge a Fee?
The payroll platform offered by Toast, among other services and software products, is paid for. Depending on the user’s region, the subscription plan they select, and the particular features or services they utilize, Toast may charge different amounts for different features or services.
Conclusion
Reviews of the Toast payroll platform show that restaurant owners and operators seeking a complete payroll solution frequently use the platform. Time tracking, tax filing, employee onboarding, and reporting are just a few of the tools available on the platform that are intended to simplify the payroll process and make managing payroll responsibilities easier.
Toast’s payroll platform is absolutely something you should consider if you’re a restaurant owner or operator searching for a comprehensive payroll solution. The payroll platform from Toast can assist you in streamlining your payroll procedures and keeping your restaurant operating efficiently.
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