customer relationships Archives |

Published On - June 15, 2020

Onyinye Ubachukwu customer relationships

Good customer service: Best improvement strategies (+free samples)

Good customer service simply means providing timely, authentic, unbent service to a customer and making sure their needs are met in a manner that reflects positively on the company or business. Customer satisfaction has a huge impact on your business’ success. A low satisfaction level means your c...

Published On - May 26, 2020

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15 Ideas To Improve Customer Experience Strategy (examples)

“To be a step ahead of your competitors, you need to properly plan, execute and constantly improve Customer Experience Strategy”. The sole aim of Customer Experience Strategy is to increase your customer’s loyalty, meet their expectations and needs, increase your inco...

Published On - May 26, 2020

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15 Best Customer Retention Strategies That Increases Profits (guide)

It is quite unfortunate that most business owners are negligent of the greatest assets of their business which is their customers, and as such are not aware of customer retention strategies that can aid them in retaining these customers for a long period of time. The primary goal of every business s...

Published On - April 20, 2020

Favour Emeli customer relationships

30 Most Searched Customer Service Skills (full details)

It’s one thing to get customers, it’s another to retain them. If your workers lack good customer service skills especially your frontline workers, then your customer acquisition efforts will be in vain. Customer service representative skills are not to be taken lightly. This article will...

Published On - April 13, 2020

Favour Emeli customer relationships, Markets

Customer Satisfaction: 10 types of customers that will kill your business. (examples)

Every customer would look like the right customer because you are a small business seeking to grow by every means. So you accept every customer not minding their behaviours and pricing habit. Is customer satisfaction really possible for every customer? Well, not specifically. If you’re an SME owne...

Published On - April 6, 2020

Favour Emeli Business strategies, customer relationships

5 quick bad debt recovery strategies

People are hard to predict and a lot of things might go wrong when you try to go about debt recovery the wrong way. When emotions and self-control are overridden in your pursuits for bad debt recovery, things might go round and you become the debtor. This happens, especially when you act outside of ...

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