The phone system for the office is essential to a successful work environment. To assist you in making an informed decision for the office of your business, our experienced team has conducted the necessary research and compiled a list of the best phone systems for office use.
Phone System for Office
Office phone systems are essential for efficient internal and external communication within your company. You cannot accept anything less than outstanding audio quality, concise and clear directory choices, and effective notifications to guarantee crucial calls and sales opportunities are not missed. They can play a crucial role in attracting and keeping clients.
Once you’ve identified the finest solution for your company, setting everything up may be done quickly. The moment is right to search around for the best office phone system for your financial capabilities and business demands, given the current state of the economy and the growing number of companies using a hybrid working model.
There is also a deadline. All businesses must transition to a VoIP phone system by the end of 2025 since landlines are being completely wiped out in the course of the massive PSTN switch down.
The top office phone systems for small businesses are listed here. We evaluated them based on their usability, price, pros, and cons. All of the products we chose may be seamlessly incorporated into your current IT infrastructure.
#1. Cisco CP-8861
The CP-8861 is one of the top VoIP phone systems available from Cisco. This device includes a USB port that charges extremely quickly, WiFi capability, Bluetooth connectivity, and five customizable lines.
Pros
- Very user-friendly, making it ideal for businesses teaching new employees. Excellent voice quality ensures smooth communication and satisfied consumers.
- Voice encryption makes it extremely safe, making it perfect for private discussions.
Cons
- More expensive costs do not cover HD video.
- Some users of Bluetooth headsets complain that the voice quality is poor.
#2. Yealink SIP-T21P
The most cost-effective option on this list, this beginning IP desktop phone offers two VoIP accounts. Additionally, it works with a wide range of top Alcatel IP PBX providers.
Pros
- Has HD audio, in contrast to the Cisco CP 8861
- Has an integrated phone directory to facilitate consumer outreach and calls
- Because of PoE technology, a power supply is not necessary.
- A lot less expensive compared to the Cisco CP 8861
Cons
- There is no USB port, thus only Bluetooth headsets may be used.
- Since there is no additional security, it is not a smart choice for businesses exchanging sensitive data, such as pharmacies.
#3. Grandstream GXP 2170
For its inexpensive price, the Grandstream GXP 2170 offers a lot of value. This gadget is ideal for front-desk employees administrators, and salespeople because it has 48 customizable keys and HD sound quality.
Pros
- Allows up to six different VoIP accounts, making it suitable for larger teams.
- Options for five-way conferencing and hot-desking calls
- You can create your own company telephone system using the 48 programmable softkeys.
Cons
- Unable to work with Skype for business
- The glossy interface readily collects fingerprints
- Because of the interface’s modest sluggishness, sales professionals might move more slowly.
#4. Polycom VVX 301
The VVX 301 is no longer produced, but it’s still worth buying used because it’s one of the best basic IP phone systems ever made. It will be difficult to find a VoIP phone featuring all of the capabilities of the VVX 301 for less money.
Pros
- Positives The speakerphone and phone have excellent audio clarity for a basic phone.
- Priced under £100, it is a wonderful choice for bulk purchasing.
Cons
- The difficult-to-see menu cursor may confuse new users.
- You cannot dial into meetings taking place using Zoom or Teams from Microsoft because there is no option for video calling.
#5. Polycom VVX 600
Look no further than the VVX 600 if you want a mid-range VoIP telephone system that provides a wealth of smart features to meet the requirements of your small to medium-sized business.
Pros
- If you need to make a call with two people, there are dual USB ports available on more than one headset.
- Manages calls made on a tablet, phone, or other device
- And operates 16 different VoIP accounts to support 24 calls at once, making it ideal for call centers or anyone handling a high volume of calls.
Cons
- More challenging to use than basic IP phones
- An option that is more expensive compared to the Polycom VVX 301
#6. Avaya J139 IP
The Avaya J139 IP increases productivity for smaller teams by providing specialized buttons for call forwarding and speed dialing. The phone includes useful features, including customizable ringtones and up to four lines.
Pros
- The 2.8″ illuminated screen’s high resolution makes it easy to see.
- The number of shortcut keys is limited to four, as opposed to Grandstream’s 48.
- Built-in volume boosting for people with hearing loss
Cons
- Four lines indicate that a specific number of calls may be accepted or placed at once.
- You cannot dial into meetings taking place using Zoom or Microsoft Teams because there is no option for video calling.
#7. Cisco 8845
Despite being the penultimate item on our list, the 8845 poses a serious threat to the top spot in terms of usability, features, functionality, and HD video transmission.
Pros
- Widescreen display with a high resolution of 5″ and support for video calls
- Employees may make calls while on the move thanks to mobile phone integration with Bluetooth.
- Organizations with more than five sales agents should not utilize it because it only supports five users.
Cons
- If you won’t be using HD video communications, this phone system will not be cost-effective for you to purchase.
- Longer sales conversations are preferable because high-speed dials are difficult to operate.
Types of Office Phone Systems
You’ll need to ensure that sure your phone systems are adequately suited to meet your needs when your business expands and you employ more staff.
Office phone systems can be divided into three categories: multiline, private branch exchange (PBX), and voice over internet protocol (VoIP). Each sort of office phone system is described in more depth below.
#1. VoIP Phone Systems
The most advanced and widely used workplace IP phone systems on the market are VoIP office telephones.
VoIP enables both audio and video chat by using your company’s online connection for hosting calls rather than conventional analog signals. Additionally, VoIP enables you to call distant employees using their laptops, tablets, or cell phones.
#2. Multiline Phone Systems
If your workplace has a multiline phone system, every worker with a personal handset will have a separate phone number that is connected to a different phone line. As a result of this, you would have to provide every phone number as needed on your website, phone directory, advertising, and employee business cards.
#3. PBX (private branch exchange) Phone Systems
All of the advantages of a multiline phone system are available with PBX phone systems, but they do so automatically, doing away with the requirement for the receptionist to manually forward calls.
Intercom Phone System for Office
Intercom phone systems are communication tools that are typically mounted on fixed locations or utilized for quick or brief conversations. Homes, buildings, and automobiles all contain these devices.
You no longer need to worry about what kind of intercom to put in your office or business. Considering that we have a group of qualified architects and experts who can advise you on the choices that would be best for you. The communication is free to air, which is a huge benefit. No call credit is necessary.
Features/Benefits
The followings are the benefits and features of an intercom phone system for offices:
- Extended transmission range
- The User’s privacy Is upheld
- Excellent sound clarity
- Simple to use
- Strong and very efficient.
Best Virtual Phone System for Small Business
Virtual phone systems, commonly referred to as softphone or “VOIP” phone services, provide a wealth of functions that far exceed those supported by conventional systems. Continue reading to learn about virtual phone services appropriate for small businesses.
#1. OpenPhone
OpenPhone is the best virtual phone service. It is the best option if you’re searching for a VoIP system that can expand as your small business does. According to votes on G2, OpenPhone is the best business phone system.
#2. A Dial
Dialpad is the best virtual phone service. A commercial VoIP solution called Dialpad offers a variety of intelligent capabilities that are AI-powered. Live speech coaching is the most distinctive of these because it alerts your team members when you speak too rapidly, excessively, or with excessive filler words.
#3. The Grasshopper.
Grasshopper offers the best virtual phone services. A tiny company phone system called Grasshopper was created with startups and solopreneurs in mind. This platform stands out because every plan comes with all of its features, such as call forwarding and personalized greetings.
#4. Ooma
Ooma is the best virtual phone service. An automated virtual receptionist, ring groups, virtual fax, hold music, and call transfers are just a few of the more than 50 features that Ooma, a well-known VoIP service provider, includes as standard with each subscription. It’s also one of the rare virtual phone services that come standard with free calls to Mexico.
#5. Vonage
Vonage is the best virtual phone provider. Since the late ’90s, Vonage has offered a dependable business phone service. You have access to a variety of common features through its unified communications platform, such as limitless team messaging, caller ID, and hold music.
#6. Nextiva.
Nextiva is the best virtual phone provider. One of the top virtual phone services for businesses is Nextiva, but it also provides excellent solutions for small business owners. Every plan includes voice and video calling, but to get the most basic SMS or MMS texting features, you’ll need to upgrade.
#7. Google Voice.
Google Voice is the best virtual phone service. It makes sense that Google Voice for Google Workspace is frequently mentioned as one of the finest virtual phone services for small businesses, given the sheer number of people and businesses that use the Google ecosystem on a regular basis.
#8. CallHippo
CallHippo is a VoIP provider with patented technology that works in the background to enhance the quality of your business calls. This virtual phone service offers two different business phone systems: an office phone system and a call center solution.
How Do I Set up Office Phone System?
The following are steps on how to set up an office phone system:
- Pick a phone number. Choose whether you want a local, toll-free, or both types of phone number as your first step.
- Include a robotic attendant.
- Publish the hold music.
- Make a voicemail greeting.
- Configure a phone.
What Is a Pbx Phone System?
Businesses use a private branch exchange (PBX), a telephone system that enables all users to share a predetermined number of external phone lines while transferring calls between users on local lines.
What Are Business Phone Systems?
Business phone systems offer a wealth of advantages to both you and your clients. You won’t have to be concerned about line interference or calls dropping off because they consistently provide excellent call quality. The additional encryption of the data used to make the calls allies any security concerns you might have.
What Is the Difference Between Voip and Pbx?
A PBX is essentially an in-house phone system that is not linked to a data connection. Another phone system technology is VoIP (Voice over Internet Protocol). VoIP refers to the conversion of voice into data, packetization, and data network transmission.
Can I set up My Own Voip System?
VoIP cannot be set up independently; you must register for the service through a VoIP provider.
Related Articles
- BEST BUSINESS PHONE SYSTEMS: 2023 Best Business Phone System Reviews (Updated
- PBX: Meaning & What You Should Know
- LANDLINE BUSINESS PHONE SYSTEMS: Best Options in 2023
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