AT&T Inc. is a global provider of telecommunications, media, and technology services. The company’s communications segment provides nationwide wireless service and equipment in the US, and video, including OTT services and multiplatform advertising services. It also provides internet, including broadband fiber and legacy telephony voice communications for residential consumers; and advanced IP-based services, as well as traditional voice and data services for companies.
Through Vrio, AT&T provides video services to primarily residential customers through satellite technology in Latin America and the Caribbean under the Directv and Sky brands.
Overview of AT&T
AT&T Inc. provides telecommunications and technology services worldwide. The company operates through three segments, Communications, WarnerMedia, and Latin America.
The Communications segment offers wireless voice and data communications services. It sells mobile phones, wireless data cards, wireless computing devices, carrying cases and hands-free devices through its own company-owned stores, agents, and third-party retail stores.
The Latin America segment provides postpaid and prepaid wireless services in Mexico under the AT&T and Unefon brand names, as well as sells smartphones through its owned stores, agents, and third-party retail stores.
The company was formerly known as SBC Communications Inc. and changed its name to AT&T Inc. in 2005. AT&T Inc. was incorporated in 1983 and is based in Dallas, Texas.
AT&T’s Services
AT&T offers services through three main business segments: Communications, WarnerMedia, and Latin America.
Communications
The Communications segment offers a broad range of bundled products to businesses and consumers. The segment includes the following units: Mobility, which provides wireless service and equipment; Business Wireline, which provides advanced IP-based services as well as traditional voice and data services to business customers; and Consumer Wireline, which provides Internet and legacy telephony voice communication services to residential customers.
It also provides Virtual Private Networks, AT&T Dedicated Internet, Ethernet, data services, security, cloud solutions, outsourcing, and managed and professional services, as well as customer premises equipment for multinational corporations, small and mid-sized businesses, governmental, and wholesale customers.
In addition, this segment offers broadband services, including fiber connections and legacy telephony voice communication services to residential customers. It markets its communications services and products under the AT&T, Cricket, AT&T PREPAID, and AT&T Fiber brand names.
WarnerMedia
The WarnerMedia segment develops, produces, and distributes feature films, television, gaming, and other content through a range of physical and digital formats. Its content is distributed via basic networks, direct-to-consumer or theatrical, TV content, and game licensing.
Latin America
The Latin America segment provides wireless services and equipment to customers in Mexico. The segment also previously provided video services in Latin America and the Caribbean. However, it no longer does so after the disposition of Vrio in November 2021.
Features of AT&T Wireless Service
This is how AT&T Wireless works, as well as the key features that differentiate it from competitors. AT&T Wireless includes plenty of apps, add-ons, and extras that increase the value of the service.
Advanced Messaging and Cloud Backup
With AT&T’s advanced messaging platform, you can send higher-quality photos and longer videos alongside texts (up to 10MB). You can also backup and store your messages in the cloud for up to 90 days, sync messages across devices, and send text messages from your tablet, smartwatch, and computer.
AT&T Device Protection
AT&T features a mobile insurance service that protects you against device loss, theft, damage, and malfunctions outside of warranty. With a multi-device protection pack, you can extend protection to multiple tablets and laptops. Protection includes same-day screen repair and next-day device replacement.
AT&T Hotspots
All AT&T Wireless customers can access the company’s hot spots throughout the U.S. The same applies to certain data connect plans. Another highlight is the option to turn your car into a Wi-Fi hotspot on wheels.
To see if it works for your car, visit the Connected Car section at AT&T’s Shop & Support page. Select the production year, model, and make, and you’ll see a list of compatible products.
AT&T also offers tethering plans. With these, you get to create your own hot spot from different Wi-Fi-enabled devices, including tablets, MP3 players, and smartphones. There are also specialized mobile hotspot devices. They allow you to turn your tablet or laptop into a Wi-Fi hotspot and connect up to 10 other devices.
AT&T NumberSync
NumberSync lets you make a call using your phone number even if you don’t have your phone with you. All you need is a compatible wearable device such as the Apple Watch, Samsung Galaxy Watch, LG Watch Sport or an Apple or Android tablet. It’s a useful feature when you’re outside running or training, or when you’ve forgotten your phone in your car or at a friend’s.
AT&T Roadside Assistance
An all-in-one roadside assistance service, it includes flat tire assistance, towing, battery service, fuel delivery, key replacement, and lockout assistance. This service is available for a monthly fee.
Entertainment Perks
With premium unlimited plans, you can choose one of seven paid music, movie, or entertainment channels or services, such as HBO, Cinemax, or Pandora.
Live TV
This gives over 35 channels including CNN, Animal Planet, Lifetime, VH1, and Cartoon Network. You can stream up to 1080p HD video at 4G LTE speeds. Live TV is available through the WatchTV app available on Android and iOS.
Visual Voicemail
AT&T makes sorting through your voice messages easier with a visual voicemail inbox. With visual voicemail, you can browse voicemail in a list. Also, thanks to enhanced voicemail, you can store up to 40 messages in your voicemail.
Wi-Fi Calling
With this feature, you can talk and text over Wi-Fi even with people who don’t have this feature on their phones. Wi-Fi Calling helps you save data when you’re on a shared data plan. It also comes in handy in an indoor location where a strong cellular signal isn’t available.
Wi-Fi calling is free in the Domestic Coverage Area. To access it, go to the Settings of an AT&T Wireless compatible device, including most iPhones and Samsung Galaxy S series.
AT&T Alternatives
In case you are considering alternatives to AT&T Mobility, you can see below what Global Enterprise Mobile Services AT&T Mobility users also considered in their purchasing decision. When evaluating different solutions, potential buyers compare competencies in categories such as evaluation and contracting, planning and transition, delivery and execution, and specific service capabilities.
Century Link
Century Link is a well-known telecommunications company that started in 1930 and has its headquarters in Louisiana, United States. It offers phone and internet services to customers in 37 states, including homes, businesses, government agencies, and wholesalers. CenturyLink is seen as a one-stop shop for voice and data communications, home protection, and television services.
What’s more, CenturyLink’s best feature is its high-performance voice, internet, and TV services. It has about 25 U.S. states as its A market. It has made strong acquisitions with companies like Qwest, Savvis, and others, which helps it expand its horizons and become a global force.
As far as love stories go, CenturyLink is the best. From just 75 customers to more than 5.4 million people using its broadband internet services alone. But it can’t compare to Verizon as well. CenturyLink is mainly a wireline company without wireless services, which is one of the factors that has limited its growth.
Spectrum
Spectrum is a company that deals with communications. It was founded in 1996 and has its headquarters in Staffordshire. It is an independent business connectivity provider that offers products such as unified communications, managed private networks, cloud and hosted services, corporate mobility, and network security. The company offers many low-cost options for standard fixed-line services to its clients.
The business grew into inbound, outbound, data, and mobile networks by forming a network of relationships with suppliers. Spectrum’s main goal is to provide high-quality two-way radio services. It also uses a lot of different communication technologies to solve problems with data, video contact, and remote voice. In addition to the Government, Commercial, and Industrial areas, Spectrum also focuses on resource-based industries.
Cox Communications
Cox is a company that deals with communications. It was founded in 1962 and has its headquarters in Atlanta, Georgia, in the United States. The company sells cable TV, high-speed Internet, wireless, Voice over Internet Protocol (VoIP), Home Security, and gigabit fibre.
What’s more, It is one of the biggest cable TV companies in the United States. It has about 6.2 million customers, including 2.9 million digital cable subscribers, 3.2 million digital phone subscribers, and 3.5 million internet users. The brand’s main strength is its good quality and dependable service. It has a wide range of services across the United States.
Cox Communications has solutions for all kinds of businesses, whether they are small, medium-sized, or large. The company has shown that it can handle many complicated needs, which makes it a top competitor to Verizon.
T-Mobile
T-Mobile is a company that deals with communications. It was founded in 1990 and has its main office in Bonn, Germany. It is a brand name that Deutsche Telekom AG, a division of the German telecommunications company that deals with mobile communications, uses. His name is sold in Poland, the Czech Republic, the Netherlands, and the United States.
In the UK, people know and trust the T-Mobile name. This is because the company offers wireless communication services in three different ways: for branded postpaid customers, who pay after using wireless communication services, for banded pre-paid customers, who pay for wireless communication services in advance; and for wholesale customers, who use networks.
In addition to that, the T-Mobile ONE plan gives its customers calls, texts, and 4G data.
Vodafone
Vodafone Group Plc is a British global phone company based in Newbury, Berkshire, England. It is one of the biggest phone companies in the world, doing business in more than 200 countries and regions. Vodafone started out as Racal-Vodafone in 1984. In 1991, it became known as Vodafone Group Plc. The word “voice” is where the company’s name comes from, and its image is a stylized bird.
Vodafone offers a wide range of communication services, such as mobile phones, landlines, high-speed internet, and TV. The company also provides a variety of business services, such as cloud computing and data center services. The company’s experience in multiple markets lets it offer bundled services, unified billing, and shared infrastructure, which makes things easier for customers and gets them more involved.
Additionally, Vodafone’s dedication to innovation, which is clear in its 5G deployments and Internet of Things (IoT) solutions, puts it at the forefront of technological advances and allows it to provide cutting-edge services that meet the needs of modern consumers.
Verizon Wireless
Verizon is an American company with a large market share known to give good service. In addition to Wi-Fi connections, it offers data networks, fiber networks, and phone networks. The company is one of the biggest wireless network service providers in the U.S. due to its strong brand equity,
Verizon was named sixth globally in 2016, and the company’s dedication to innovation has been steady over the years. It was an early adopter of 3G and 4G LTE networks, which completely altered the mobile data landscape and laid the foundation for today’s mobile industry. The Internet of Things (IoT) revolution, video streaming, and mobile applications were all made possible thanks to the company’s ground-breaking work in improving network capabilities.
Typically, Verizon’s influence extends well beyond its remarkable infrastructure and into many parts of modern life. Initiatives addressing climate change, digital inclusivity, and community support are just a few of the results of the company’s commitment to corporate responsibility and sustainability.
Sprint
Sprint is an American telecommunications company that offers both Internet service and wireless services. It is also seen as a competitor to Verizon. The company was started in 1899, and its main office is in Kansas, in the United States. Sprint is the fourth biggest mobile network operator, with about 54 million customers.
Additionally, through its subsidiaries, Sprint offers a variety of services, including messaging, wireless voice, and internet. Sprint makes sure that the connection stays strong so that it can be used for work and other things. The company runs its business with the help of both digital and wired phone services.
Furthermore, it has two parts: Wireline and Wireless. To other communication companies, targeted businesses, and consumer subscribers, the wireless segment offers wireless services, and the wireline segment offers wireline talk and data communication services. Sprint also has a strong research and development department that helps it add new technologies and improve service, making it a strong competitor to Verizon.
Is AT&T or Verizon better?
Broadly speaking, Verizon offers better 4G LTE coverage, while AT&T currently has the edge when it comes to 5G (at least for now). AT&T has more plans to choose from, while Verizon’s more trimmed-down suite has attractive add-on perks for discounted prices.
What is the competitive advantage of AT&T?
AT&T has been a leader in the industry for decades. They have established a competitive advantage through their vast network infrastructure, innovative technologies, and strong brand recognition.
Does AT&T have the best network?
AT&T, one of the major three carriers in the U.S., happens to have the second-best overall coverage in the nation. For 4G LTE coverage, it sits right behind Verizon, and for 5G, AT&T is second to T-Mobile.
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