Pipedrive vs HubSpot vs Monday vs Salesforce are some of the top CRM tools in 2023. Businesses can succeed by using tools for managing client relationships like Pipedrive and HubSpot, which make sure that customers’ needs are met based on available customer data. As opposed to HubSpot, which supports digital marketing initiatives by generating and nurturing leads for the sales team, Pipedrive has a sales focus to assist marketing teams in building customized pipelines.
The market’s leading rivals, Pipedrive vs Salesforce vs Monday.com vs HubSpot, each provide distinctive features and functionalities. Popular tools that aid businesses in enhancing sales and marketing performance, streamlining workflow, and enhancing communication include Pipedrive and Monday Sales CRM.
Pipedrive vs HubSpot
Our recommendation for small businesses seeking a sales-focused CRM for lead generation and efficient pipeline management is Pipedrive. Your team will be able to stay on top of every deal with the help of the drag-and-drop interface, straightforward, color-coded visualizations, and practical automation. The CRM Suite from HubSpot is ideal for companies with multiple departments looking for a streamlined solution that promotes collaboration and solid customer relationships.
Both Pipedrive and HubSpot have distinctive target markets. Businesses looking to automate their sales processes should use Pipedrive. For difficult sales processes involving numerous decision-makers, Pipedrive offers central organization. Also, for companies that want to maximize the results of their marketing and sales efforts, HubSpot is best. For businesses that want their sales and marketing teams to collaborate and have simpler sales cycles, it is ideal.
Pipedrive vs HubSpot CRM Comparison
Pipedrive vs HubSpot: Ease of Use
The ease of setup and use of both HubSpot and Pipedrive is well-known. Both provide easy-to-use dashboards that show vital sales funnel data.
HubSpot offers a variety of more complex customizations and features, so there may be some confusion about how to make the most of them all. HubSpot should be commended for offering a range of support options, such as the online HubSpot Academy where you can get your questions answered.
Pipedrive vs. HubSpot: Pricing and plans
Pipedrive offers five reasonably priced plans so that companies of all sizes can select a cost-effective option. 14-day free trials are available to try out the plans, and annual billing can result in savings of up to 32%. For small businesses searching for reasonably priced CRM software to suit your requirements and price range, Pipedrive is our top pick. With Pipedrive, you can scale up as your business expands without going over budget.
For very small businesses with minimal CRM requirements, HubSpot’s free plan is a respectable choice, but its robust paid feature set is more beneficial to larger businesses.
Pipedrive
Five plans, with prices ranging from $14.90 to $119, are available, and all of them offer a 14-day free trial, so you can scale up affordably as your business grows.
- Essential: $21.90 (billed monthly) / $14.90 (billed annually)
- Advanced: $37.90 (billed monthly) / $27.90 (billed annually)
- Professional: $59.90 (billed monthly) / $49.90 (billed annually)
- Power: $74.90 (billed monthly) / $64.90 (billed annually)
- Enterprise: $119.00 (billed monthly) / $99.00 (billed annually)
HubSpot
Although the CRM suite provides a complete solution, the high cost, particularly for plans with advanced features, may be prohibitive for smaller businesses. Basic tools are available on a free plan from each hub. Paid subscriptions come with many features but are pricey and have user restrictions. Additionally, adding users or paying for onboarding may be fees. There is a set fee and a set number of users per plan with HubSpot. You can add more paid users for a fee, but doing so can get expensive.
- Starter: $30 per month (monthly billing) / $20 per month (annual billing)
Plus: $50 per month, per 1,000 additional marketing contacts
$25 per month per additional user
- Professional: $1,781 per month (monthly billing) / $1,600 per month (annual billing)
Plus: $250 per month, per 5,000 additional marketing contacts
$100 per month, per additional user
Onboarding fee: $4,500
- Enterprise $5,000 per month (annual billing)
Plus: $100 per month, per 10,000 additional marketing contacts
$120 per month, per additional user
Onboarding fee: $12,000
Pipedrive vs HubSpot: Sales Pipeline
Pipedrive stands out from the competition thanks to its visual sales pipeline. You can see where the deals are and what needs to be done first thanks to the color-coded Kanban card system. The drag-and-drop user interface, templates, custom fields, and automation make it simple and quick to create a sales pipeline. Sales projections trigger actions, and alerts maintain your team’s course as deals advance.
Although Pipedrive’s deal pipeline is more transparent and easy to understand than HubSpot’s, it isn’t. The ease with which new deals can be added automatically from pre-existing contacts in the CRM Suite or quickly created using the drag-and-drop function. Automation of pipelines can assist your team in concentrating on the most urgent tasks. You can identify the most valuable deals using analytics, sales forecasting, and lead scoring.
Pipedrive triumphs thanks to its fantastic visual sales pipeline, which supports your team in every step of turning leads into successes. While some of the essential features you will need to succeed are optional, the majority of HubSpot’s best features are not available in the free or less expensive plans. Pipedrive enables you to stagger the delivery of marketing emails to 100 contacts, avoiding scheduled email blockers.
Pipedrive vs HubSpot: Contact Management
You can view contacts’ details, previous interactions, and other pertinent data from Pipedrive’s central database. With the help of the Smart Contact Data feature, which gathers customer data from the internet, a complete picture is instantly available.
HubSpot is excellent at assisting you in turning contacts into clients. Data is kept centrally but accessed through hubs in the CRM Suite and a database of more than 20 million companies. The idea of teams being able to work together in a common area to offer unified personal communications.
HubSpot outperforms Pipedrive thanks to its robust contact management tools, which let you find, group, and communicate with leads from a single location, even on the free plan. Although Pipedrive provides a good contact database, its emphasis is only on email marketing and sales.
Pipedrive vs HubSpot: Automation
Every step of the sales process can be automated with Pipedrive by using templates or creating custom code. You can set up triggers so that as contacts advance through the pipeline, actions like sending out customized emails or transferring deals to other representatives will happen automatically.
HubSpot provides some email automation functionality for free, but more extensive automation calls for a paid plan, and the best features are the most expensive. Triggered events and notifications are part of the Starter plan. A limited number of unique CRM workflows and action sequences are available only with high-tier plans. Creating workflows can be challenging, so you might need to use HubSpot’s learning materials. Numerous business tools with which HubSpot integrates allow for the beginning of actions.
Pipedrive vs HubSpot: Integrations
The Marketplace of Pipedrive’s business solutions makes it simple to integrate with more than 480 business solutions. You can exchange data with leading accounting, customer service, and marketing automation programs. Additionally, Pipedrive’s API allows you to create unique integrations.
Their vast App Marketplace contains over 1,500 integrations. Departments can work across tools even more easily thanks to automatic data syncing provided by HubSpot’s integrations. To create apps and unique integrations, a developer platform is also available.
Because of its extensive library of integrations, HubSpot succeeds by letting your team use the products they already love while utilizing all the features of the CRM Suite from HubSpot.
Pipedrive vs HubSpot: Other Features
Features in Pipedrive are geared toward managing contacts as they move through the sales pipeline. The ability to purchase add-ons for project management, document management, and marketing campaigns is valuable. However, organizations with complicated requirements ought to look for a more complete solution.
Pipedrive’s reporting tools feature the same incredibly graphical user interface. Reports on deals, activities, and revenue projections are accessible and simple to understand. Additionally, performance management tools are provided. However, the majority of supplementary features are only available with premium plans.
The HubSpot CRM suite is a complete business solution for all of your organization’s divisions. Every team can communicate with contacts more successfully thanks to the wide range of features, which include a website builder, blogs, content in multiple languages, SEO analytics, social media tools, calling features, and canned responses.
HubSpot offers comprehensive CRM analytics tools as a standard. To evaluate the effectiveness of your team, locate leads, and decide how to distribute resources, you can create custom reports using templates or analyze pre-built ones.
Businesses that require comprehensive CRM features across all business departments should choose HubSpot as their top choice. Teams can collaborate using an almost limitless number of tools and features on a single central platform.
Pipedrive vs HubSpot: Customer Support
Although Pipedrive provides live chat support around the clock in 22 languages, only premium plans have access to phone support and onboarding services. With the aid of the Pipedrive Academy’s tutorial courses, webinars, and videos, users can read online Knowledge Base articles to learn how to use the platform and troubleshoot problems.
HubSpot only offers phone support with the Professional and Enterprise plans; the company’s email and in-app chat services are reliable. All users have access to the courses, certifications, and other learning resources provided by the HubSpot Academy, including those on free plans without live support. HubSpot offers expensive paid onboarding and training services.
HubSpot and Pipedrive both provide comparable customer support. They have a lot of helpful educational and troubleshooting resources, but they don’t offer standard phone support.
Pipedrive vs Salesforce
The primary distinction between Pipedrive and Salesforce is how they approach and concentrate on the CRM market. A complete CRM platform, Salesforce has excellent features for sales, marketing, and customer service. But Pipedrive has a user-friendly interface and focuses on managing sales pipelines. Due to its extensive customization and integration capabilities, Salesforce is a fantastic choice for companies of all sizes and sectors. Contrarily, Pipedrive offers a slick way to manage leads and deals and primarily targets small and medium-sized businesses.
Pipedrive vs Salesforce Comparison
Pipedrive vs. Salesforce: Pricing
For pricing, Pipedrive is less expensive for smaller businesses and concentrates on features for managing the sales pipeline, whereas Salesforce offers a wider range of features and scalability for larger enterprises. Salesforce has more expensive pricing options than Pipedrive, especially for small and medium-sized businesses. The Pipedrive plans range in price from $119 for the Enterprise plan up to $21.90 for each user per month for the Essential plan.
The price of Salesforce’s various pricing plans and editions, on the other hand, can vary greatly. Salesforce may have more expensive starting prices, but it also offers more sophisticated features and functionalities, making it appropriate for larger businesses with complicated sales and customer service requirements.
In terms of pricing, Pipedrive is great for businesses with small or medium-sized sales teams that need fundamental CRM features and sales pipeline management.
Pipedrive vs Salesforce: Free Versions
The leader is Pipedrive because it provides a set trial period during which users can test the platform risk-free. Another paid CRM is Pipedrive. It does, however, offer a free trial. However, if you have a coupon or special offer, it might be possible to extend the Pipedrive free trial beyond its standard 14-day duration. The 14-day free trial period gives you access to Pipedrive’s core features and functionalities when using the Essentials, Advanced, or Professional plans.
Although Salesforce does not have a free version, many of its packages come with free trials that let users try out the platform’s features for a short while before deciding to purchase. Although there is not a perpetual free version, the trials can give users useful information about how Salesforce works and allow them to contrast it with other options.
Pipedrive vs Salesforce: Customer Support
Pipedrive takes first place in this category because it provides more thorough support for all plans. In terms of customer service, Pipedrive excels because it provides a better system for all plans, including live chat and phone support for business clients.
Users of Pipedrive can get online support. It has a Pipedrive community, a knowledge base, frequently asked questions, and tutorials available through Pipedrive Academy. In addition to email support, which might not be available to users of all plans, live chat support is also available around the clock. The most expensive enterprise plans from Pipedrive offer an excellent setup and onboarding program in addition to phone support.
Instead, Salesforce offers a Help Center where users can look for problems and solutions in documents, videos, and other resources. Additionally, there is a Salesforce community where customers can post questions and wait for answers.
For new users who need assistance selecting a plan and signing up, personal support may be difficult to access without first logging into their accounts. However, priority, 24/7 support is provided for Premium Salesforce plans. Therefore, paying more will result in better support.
Salesforce vs. Pipedrive Features & Functionality
Pipedrive or Salesforce: Ease of Use
Overall, Pipedrive wins for ease of use thanks to its straightforwardness and user-friendly interface. Without intensive training or technical knowledge, the platform’s intuitive design enables sales teams to quickly adopt and use it.
Pipedrive has a straightforward interface and offers fundamental features. As a result, navigating through it is very easy. Users can easily track progress and prioritize tasks thanks to the visual pipeline layout, which makes lead and deal management simpler.
In contrast, it can be challenging to use Salesforce, a more complete CRM platform. It has numerous features and customization possibilities, which may be too much for new users. It may take some time to understand Salesforce’s interface and terminology, especially for non-technical people.
Pipedrive vs Salesforce: Integrations
Users can connect their CRM with different business tools using the marketplace Pipedrive offers, which features over 300 software integrations.
Users of Pipedrive can also connect to thousands more SaaS-based business applications using Zapier, which broadens the scope of integrations that can be made. Despite having a respectable selection of integrations, Pipedrive’s CRM offerings may not be as extensive as those from HubSpot or Salesforce. Pipedrive’s integrations primarily target sales and marketing features, so customer service-related requirements might necessitate additional integrations.
Salesforce has a wide range of integrations. Salesforce can be integrated with well-known accounting programs like QuickBooks, linked to other platforms like Zoho and Outlook using tools like Zoho Flow, and used in conjunction with the Salesforce AppExchange to create new features through drag-and-drop functionality. Additionally, Salesforce offers a large family of APIs, enabling additional integrations and add-on flexibility.
In conclusion, Salesforce is the winner in this category thanks to its strong integration capabilities, wide selection of pre-built integrations, and extensive API options. The functionality and adaptability of the CRM platform are improved by Salesforce’s extensive ecosystem for integrating with different business tools.
Pipedrive vs Salesforce: Mobile Versions
Both Pipedrive and Salesforce provide feature-rich mobile apps designed with sales professionals in mind. Task management, customer relationship management, and team collaboration are all made possible for users. For iOS and Android devices, Pipedrive offers a native mobile application.
With features like daily task organization, schedule planning, and contact, activity, and deal management while on the go, the app is created with salespeople in mind. Web-to-mobile calling and automatic call logging are also supported by Pipedrive’s mobile app, allowing for seamless communication and data tracking.
Similar to this, Salesforce provides a mobile app for effectively managing tasks, events, meetings, and account updates. The app allows users to participate in virtual meetings and take notes, which improves productivity and teamwork. It is a useful tool for managing sales teams that are dispersed across many locations or that frequently travel.
Pipedrive vs Salesforce: Analytics and Reporting
Users can instantly analyze data using a variety of analytics and reporting features offered by Pipedrive. While activity reports monitor the status of emails, calls, and demos, deal reports give information about the profits and losses associated with each deal. The reports are shown in aesthetically pleasing dashboards that can be altered and distributed among team members.
Contrarily, Salesforce frees users from the need for coding expertise by enabling them to easily create customized analytics dashboards and reports using a drag-and-drop method. A consistent and attractive experience across devices is provided by the analytics dashboard’s seamless integration with the Salesforce mobile app.
Overall, Salesforce has the advantage in this comparison due to its adaptable and user-friendly approach to analytics and reporting, which provides businesses with a wide range of customization options and in-depth operational insights.
Pipedrive vs Salesforce: Pipeline Management
Teams can easily identify their top priorities with Pipedrive’s deal organization by sales stage feature. Additionally, pipelines can be fully customized to fit your particular sales procedures. Similar to how you can design custom sales stages for your company’s particular procedures, Salesforce offers this feature. Most of your business’s operations, from lead generation to opportunity closing, are straightforward.
Pipedrive vs. Salesforce CRM: Price
The following options are included in Pipedrive’s pricing (you can significantly reduce these costs by paying annually):
- Essential: $15/month per user
- Advanced: $29/month per user
- Professional: $59/month per user
- Enterprise: $99/month per user
The following choices are available for Salesforce pricing:
- Essentials: $25/month per user
- Professional: $75/month per user
- Enterprise: $150/month per user
- Unlimited: $300/month per user
Monday vs Pipedrive
Small and medium-sized businesses (SMBs) that want to boost their general performance should consider Monday sales CRM as a great option. Both Pipedrive and Monday.com provide top-notch customer relationship management (CRM) tools. However, distinctive traits and abilities offer special chances for small businesses to forge or hone their competitive advantages.
Both Pipedrive and Monday.com provide excellent CRM experiences, earning them high marks from loyal users. Their disparities, though, are frequently glaring. For example, Pipedrive offers more than 300 integrations while Monday.com only offers 50. The best email marketing features offered by Pipedrive are not included in Monday.com’s regular paid plans; instead, you must buy an add-on.
Small businesses must carefully compare their requirements with the cost, feature sets, and unique qualities of each CRM before deciding which one best suits their needs. However, Monday.com frequently works best for startups and independent contractors, while Pipedrive frequently works better for midsized businesses.
Monday vs Pipedrive: Pipeline Management
With Pipedrive, you can intuitively build and manage an unlimited number of pipelines thanks to its visual interface. Using Pipedrive’s CRM tools, you can attract leads via form, chat, or live chat. Then, Pipeline’s Smart Contact Data gathers lead information from all over the internet. The additional context enables sales representatives to design specifically targeted conversations. Even better, you can give sales representatives leads and track them through Facebook conversations. Its Contact Timeline additionally provides a visual representation of all interactions with leads as they move through the sales funnel. To keep sales representatives on task, Pipedrive’s sales assistant provides advice and reminders.
Monday.com gives users the option to gather leads using email and website forms, then automatically route qualified leads to salespeople as needed. When a lead is assigned, sales representatives immediately receive a summary of the lead, including contact information, the position of the deal in the sales funnel, and the next steps. The dashboards provided by Monday.com offer information on not only the current status of deals but also the anticipated review and team sales performance.
In general, Pipedrive’s pipeline management features are slightly more powerful than those of Monday.com, enabling you to draw in leads, follow them, and close cross-channel deals. It works best for midsize companies with digital audiences spread across multiple channels. Monday.com, on the other hand, is more reasonably priced than Pipedrive, making it better for startups or independent contractors who do not require many sophisticated features that would add to the learning curve.
Monday vs Pipedrive: Automation
Both Pipedrive and Monday.com provide recipe-based builders that let users build unique automations. You can use Monday.com to choose a trigger, condition, and one or more actions from a list that is already present in the CRM. Use Pipedrive’s CRM to select a trigger and action.
Monday.com stands out because it has more cross-board automation in its plans. Automations that span boards enable internal teams to collaborate with other business functions to initiate follow-up actions.
Monday.com offers better value for your money. The $14 per seat, per month plan’s minimum usage is 250 automated actions per month. You can only use 30 automations with Pipedrive’s comparably priced plan, though. Therefore, Monday.com provides a better deal for companies of all sizes in terms of task automation.
Monday vs Pipedrive: Integrations
Monday.com only has 50 integrations compared to Pipedrive’s 300, giving Pipedrive the advantage in this area. Pipedrive works best for businesses with numerous teams with various needs. With the help of its integration portfolio, businesses can adapt the platform to a wider range of internal requirements. However, Monday.com provides a good selection of fundamental integrations that small businesses can use to collaborate and be transparent while remaining competitive.
Monday vs Pipedrive: Customer Support
Monday.com differentiates itself by providing such services over the phone, whereas Pipedrive and Monday.com both provide 24/7 customer support. Because of this, it is most suitable for businesses that require additional assistance when implementing CRM features. Pipedrive’s Academy is particularly well-suited for businesses that require content to teach larger teams how to use CRM at scale.
Monday vs Pipedrive: Email Marketing
With its Campaigns add-on, Pipedrive provides essential email marketing features like customizable templates, a drag-and-drop builder, real-time reporting, and the capability to send email marketing campaigns directly from Pipedrive for an additional $13 per month. You can bulk-send customized emails using its segmentation tools. The dashboard then provides access to comprehensive performance reporting, including bounce, unsubscribe, and subscribe rates.
Unlike Pipedrive, Monday.com’s standard plans include all of its email marketing features without requiring a separate add-on. To send emails directly from the CRM, Monday.com gives you the option of fully syncing your Gmail or Outlook accounts. Personalized email sequences that are fully automated can also boost productivity. The pertinent contact details from your Monday.com CRM are automatically filled in for you by email templates. When leads are warm or hot, you can act quickly to nurture them or close a deal by using the Monday.com CRM, which alerts you when emails are opened by leads.
Pipedrive’s feature set is more extensive, even though both platforms provide a basic set of email marketing features. It is nonetheless more expensive. Pipedrive is ideal for businesses with audiences that must be finely segmented, like brands with a portfolio of goods or services, because it provides features to manage larger audiences via segmentation tools. Conversely, monday.com is the best option for companies with smaller budgets who require the most fundamental email marketing features.
Why not Use Pipedrive?
It is not advisable for businesses that require a CRM for purposes other than sales. those companies seeking a free fix. Small businesses with insufficient sales staff, sales teams looking to automate the sales process, and companies seeking a cost-effective solution
Who is Pipedrive Best for?
This is a great option for small companies or sole proprietorships that simply require a quick and simple CRM option. For small businesses looking to enhance their teams’ sales processes, Pipedrive is an intuitive CRM that works great.
Is there a Better CRM than HubSpot?
Although HubSpot leads the CRM market, your business may not be a good fit for it. For large, complex businesses, for instance, Oracle NetSuite and Salesforce offer more enterprise-level features. Even though they are less feature-rich than HubSpot and Freshworks, Zoho may be easier to use. HubSpot is simple to use. It can be challenging to select the best CRM for your company; you should consider the cost, ease of use, and ability to be tailored to your company’s unique needs and priorities.
Who is HubSpot Best for?
Teams in sales and marketing should use HubSpot. For companies that want to maximize the results of their marketing and sales efforts, HubSpot is the best choice. HubSpot is perfect for businesses that want their sales and marketing teams to collaborate and have simpler sales cycles.
What is the Disadvantage of HubSpot?
The difficulty of managing HubSpot CRM as a single platform is one of its biggest flaws. Analytical software, content management software, and email marketing software are all separate tools that you need.
Conclusion
Salesforce vs Pipedrive vs HubSpot vs Monday Each assists businesses in managing leads and delivering top-notch client experiences. In the end, the needs and financial constraints of your company should guide your choice.
Numerous crucial CRM features are available in Pipedrive, including visual sales pipelines, personalized dashboards, and mobile apps. Small and medium-sized businesses that only require the essentials should consider it because it is significantly less expensive than Salesforce.
In contrast, Salesforce provides thousands of third-party integrations and incredibly sophisticated features—but at a higher cost. As a result, it is a good choice for large businesses and enterprises that require a CRM that can accommodate a vast array of integrated tools to manage their intricate sales processes.
- MONDAY CRM: Review, Pricing, Uses and More 2023
- Best Salesforce Competitors & Alternatives: 2023 Guide
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