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In 1922, a group of military commanders formed USAA, and in the 100 years that followed, the business grew to offer a wide range of insurance products to military personnel. To assist you in determining whether USAA Home Insurance is the best insurance company for you, this analysis of their home insurance delves into coverage options, pricing, and customer feedback.

With services for veterans, active-duty military personnel, and their families in all 50 states as well as Washington, D.C., the company is our top choice for military personnel.

About USAA

A group of twenty-five Army officers who desired to insure their own vehicles created USAA in 1922. USAA has its headquarters in San Antonio and has a few satellite offices across the country in addition to locations in London, Frankfurt, and Luxembourg.

Furthermore, USAA offers insurance options for renters, life, health, vehicles, small businesses, pets, and personal property, in addition to homeowners insurance.

USAA Home Insurance Review

USAA’s most popular homeowner’s insurance policies, such as liability, personal property, and loss of use coverage—which assists in paying living expenses in the event that a loss renders a home uninhabitable—are among its regular coverages.

Additionally, replacement cost coverage, which determines the value of your belongings without accounting for depreciation, is included in standard plans. A lot of insurance providers will use the depreciated value of your possessions to calculate their worth. Up to $5,000 in identity theft protection is also included with USAA plans, with the exception of those provided in North Carolina.

Only USAA members are eligible to apply for the company’s residential policy. Both active and retired US military personnel, as well as their spouses and kids, are eligible to join.

A USAA policy offers additional advantages to active-duty military personnel. Deductibles can be waived in the event that personal property is lost during a conflict, and uniforms are covered without a cap.

Members can add optional coverage, such as coverage for valuables and water backup, to conventional house insurance plans to enhance their options. Discounts, including price cuts for bundling policies and a discount that is free on claims, can also help them save money on their premiums.

All states offer USAA plans, and potential consumers can get quotes online. The company has received the highest rating possible for financial strength from AM Best, an A++.

Pros and Cons of USAA Home Insurance


  • It is accessible in Washington, D.C., and all 50 states.
  • The J.D. Power score indicates a high degree of client satisfaction.
  • Replacement cost coverage for personal goods is provided under the standard policy.


  • Exclusively for active-duty personnel and their families
  • Restricted sales and options for endorsement

USAA Home Insurance Coverage

#1. Dwelling coverage:

In the event that a covered incident results in damage to your home, dwelling coverage will cover the cost of rebuilding it after you pay a deductible. It also includes any structures that are permanently affixed to your house, such as a deck or garage.

#2. Coverage for other structures:

This includes fences, detached garages, sheds, and gazebos that are on your land but aren’t attached to your house.

#3. Coverage for personal property:

This type of insurance covers personal items kept in your house, like clothes, computers, appliances, and furniture. As part of its normal home insurance plans, USAA offers replacement cost coverage, which pays enough to replace the whole worth of lost or stolen personal property. The actual cash value of your possessions, which takes depreciation and degradation into account, might be offered by other businesses.

#4. Loss-of-use coverage:

USAA will cover additional living expenses like housing, transportation, and food if a covered loss renders your house uninhabitable.

#5. Coverage for personal liability:

This insurance helps pay for medical expenses in the event that a visitor is hurt on your property and needs assistance. It also pays for losses to other property caused by the policyholder or members of their covered household.

USAA Additional Coverage Options

USAA provides the following endorsements or add-on coverage items for an additional fee:

#1. Flood Insurance: The National Flood Insurance Program allows USAA members to purchase flood insurance.

#2. Earthquake insurance: The California Earthquake Authority, a division of USAA, provides earthquake insurance to Californians. For a charge, additional USAA policyholders can add earthquake coverage.

#3. Umbrella insurance: This endorsement provides increased liability coverage for expenses exceeding the limits of your existing policies, such as your vehicle, home, and rental property insurance.

#4. Insurance for valuable personal belongings: This endorsement expands the coverage for your personal belongings. Customers who own valuable items like jewelry, musical instruments, collectibles, and firearms are advised to get this coverage.

#5. Personal cyber insurance: This coverage assists in covering losses brought on by identity theft or other cyberattack-related incidents.

USAA Home Insurance Cost 

Regardless of the type of property, USAA Homeowners Insurance offers competitive pricing for home insurance, with many service members reporting the lowest cost. 

You must be a current USAA member in order to obtain a quote for your property. Your insurance agent can look up the following information: However, they could inquire about recent roof and plumbing upgrades:

  • Square footage
  • Year it was built
  • Foundation
  • Roof type
  • Exterior materials
  • Details about counters and flooring

What Homeowners Insurance Discounts Are Offered by USAA?

The following discounts are available from USAA for its house insurance policies:

#1. Save money by bundling: If you purchase both auto and house insurance through USAA, you can save 10% on each policy. In our ranking of the Top Home and Auto Insurance Bundles of 2023, the company holds the top spot.

#2. Discount for no claims: USAA offers a 10% discount to customers who have had no claims on their house insurance for at least five years.

#3. Protective gadget credit: USAA and ADT have partnered to provide free sensors, a rate-lock guarantee for three years on home monitoring, and discounts on smart security systems and security gear.

Note that states may have different discounts. Find out the specifics in your state by speaking with your USAA insurance representative.

How to File a Claim with USAA Home Insurance

USAA claims are conveniently filed 24/7 online or through their mobile app. For quick processing and payments, policyholders can upload images, book services, and communicate with insurance adjusters directly. Many customers find the process to be simple and the app to be intuitive, according to user reviews.

For non-tech-savvy policyholders or those who want more help, an insurance agent can also help with claims, or you can talk with a USAA representative over the phone. Call 210-531-8722, and USAA will connect you with the correct person. Representatives are typically available Monday to Friday from 6 a.m. to 10 p.m. CT and Saturday from 8 a.m. to 8 p.m. CT.

Additionally, you can have a conversation with the AI. You can start a chat on your computer or using the app after entering your account.

USAA Home Insurance Cost Comparison

CompanyAverage home insurance cost for dwelling coverage of $350,000
American Family$1,251
State Farm$1,475
Country Financial$2,283
Source: Quadrant Information Services

USAA Home Insurance Quote

To get the quotes, contact USAA

Any department can be contacted by phone at their primary number. See that section for information pertaining to a certain department.

USAA Banking Routing Number

  • 314074269

USAA Main Number

  • 210-531-USAA (8722)
  • 800-531-USAA (8722)

Shortcut Mobile Number

  • #USAA (8722)

It works with most carriers.

USAA Main Mailing Address

  • USAA
    9800 Fredericksburg Rd.
    San Antonio, TX 78288

What is the average cost of homeowners insurance for USAA?

Under the USAA home insurance program, annual premiums average $2,196, which is less than the $2,417 national average.

Is USAA cheaper than other home insurance companies?

The national average of $1,582 is significantly higher than the USAA’s average house insurance rate of $1,243 for dwelling coverage of $350,000. Indeed, it provides the most affordable home insurance.

Is USAA insurance really worth it?

Among the main home insurers in the United States, USAA boasts some of the highest customer satisfaction ratings. The company’s standing for client devotion and service actually extends outside of the insurance sector.

How good is USAA at paying claims?

With 890 out of 1,000 points, USAA even placed fourth in the J.D. Power 2022 U.S. Claims Satisfaction Study for customer satisfaction about claims.

Am I eligible for USAA homeowners insurance?

USAA membership is available to:

  • Those who are currently active members of the National Guard, Reserves, Marines, Army, Air Force, or Coast Guard.
  • Those who left the American military with an honorable discharge or retirement.
  • Members of USAA who joined the company prior to or during their marriage, including widows, widowers, and single ex-spouses,
  • Offspring of members’ parents.
  • Those enrolled in advanced ROTC programs or on ROTC scholarships, midshipmen and cadets at connected academy preparatory schools or U.S. military academies, and officer candidates within 24 months of commissioning.

What does USAA home insurance not cover?

Damage from earthquakes or floods is not covered by a normal homeowners insurance policy; however, this coverage can be added for an additional fee. Additionally, collectibles like priceless jewels, artwork, and other items may need supplementary coverage since they exceed the limits of a regular policy. Note that a trampoline, swimming pool, or other exposures that raise the danger to visitors can also call for extra liability insurance.

Does USAA home insurance cover mold?

Mold testing, treatment, and removal are partly covered by conventional home insurance policies from USAA. In certain places, there might be more coverage available.

Does USAA homeowners insurance cover water damage?

According to USAA, water damage resulting from “sudden and accidental” events will generally be covered. However, coverage varies based on a number of variables and specific regulations.

Does USAA homeowners insurance cover termites?

There are a number of limitations and exclusions that apply to termite damage coverage. Speak with USAA about your specific requirements.

Does USAA home insurance cover theft?

A regular policy comes with theft insurance up to the policy’s limitations. However, valuables could need further protection.

Does USAA homeowners insurance cover roof leaks?

The cause of a roof leak frequently determines whether a homeowners policy covers it. For instance, a roof leak brought on by poor maintenance is frequently not covered, but leaks brought on by storm damage are typically covered.

Additionally, leak-related damage to the roof might be covered. Your policy and state laws would determine this.

Does USAA homeowners insurance cover tree damage?

The extent of coverage for tree damage varies based on the cause. A normal USAA policy will usually cover damage from trees that are toppled by wind.

Does USAA homeowners insurance cover dog bites?

While some dog attacks might be covered, USAA advises members to contact the business with any inquiries.

Does USAA homeowners insurance cover personal liability?

Medical and liability coverage for visitors’ injuries is a standard feature of homeowners insurance policies. Elevated levels are voluntary, though they might be wise to have if you live near a trampoline, pool, or other potentially risky areas.

Does USAA homeowners insurance cover fire?

A typical USAA homeowners insurance policy includes fire protection.

Does USAA homeowners insurance cover insect damage?

Insect damage is not covered by USAA’s regular coverage.

Does USAA offer replacement cost coverage?

A regular homeowners insurance policy from USAA offers home replacement cost coverage, which means it will cover the cost of replacing or repairing your house and belongings at their current worth without depreciation. For more information, speak with a USAA representative, as restrictions may apply.

Does USAA offer military uniform coverage?

Uniform loss, damage, or destruction for active duty and deployed personnel is covered by a normal homeowners insurance policy with USAA.

Is USAA home insurance a good deal?

USAA is special in that it exclusively provides reasonably priced insurance to active military personnel, veterans, and their immediate relatives. Because of its extensive coverage, targeted pricing, nationwide availability, and extra benefits, USAA homeowners insurance is our number-one choice for active military personnel.

Who is not eligible for USAA? 

Only the immediate families of active duty personnel and veterans are eligible for USAA insurance. You cannot obtain USAA insurance coverage for anyone other than your children and spouse, either living or deceased.

What are the disadvantages of USAA?

  • Not every homeowner is eligible for USAA.
  • Hours for customer service are restricted.
  • might not provide as many savings as certain other providers.




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