GAINSCO AUTO INSURANCE REVIEW 2023

Explore the Gainsco auto insurance review for 2023, the strengths, weaknesses, and recent developments of this insurance provider to help you make a better choice when protecting your vehicle and yourself on the road. For those seeking a non-standard insurance plan, GAINSCO may be a suitable choice for an auto insurer. But given its limited supply, it might not be the best option for everyone. You can learn everything there is to know about GAINSCO Auto Insurance from this review, including its benefits, drawbacks, and the service it provides.

Gainsco Auto Insurance

Gainsco Auto Insurance is an insurance company that specializes in providing nonstandard auto insurance for high-risk drivers. It offers personal auto insurance policies to drivers with specific coverage needs outside of what many standard insurers can provide.

Benefits of Gainsco Auto Insurance

#1. Flexible Coverage Options

Gainsco offers a range of coverage options that allow customers to tailor their policies to their specific needs. This flexibility ensures that policyholders are not paying for unnecessary coverage and can customize their insurance to fit their budget and requirements.

#2. Quick Claims Process

Gainsco is known for its efficient and streamlined claims process. In the event of an accident or damage to your vehicle, Gainsco aims to provide a hassle-free claims experience, minimizing the stress and inconvenience for policyholders.

#3. Rental Reimbursement

Gainsco offers rental reimbursement coverage as an optional add-on to their auto insurance policies. This coverage helps cover the cost of a rental car while your vehicle is being repaired after an accident.

#4. Roadside Assistance

Gainsco offers roadside assistance as an optional add-on to their policies. This service provides peace of mind by offering emergency services such as towing, lockout assistance, fuel delivery, and tire changes.

#5. Multi-Car Discounts

Gainsco provides multi-car discounts for customers who insure multiple vehicles with them. This can lead to significant savings on premiums for households with more than one vehicle.

#6. Good Student Discount

Gainsco offers a good student discount for young drivers who maintain good grades in school. This discount incentivizes academic achievement and rewards responsible behavior.

#7. 24/7 Claims Reporting

Gainsco allows policyholders to report claims 24/7 through their online claims portal or by phone. This accessibility ensures that customers can report accidents and file claims at any time, providing convenience and peace of mind.

#8. Financial Stability

Gainsco is a financially stable insurance company with a strong track record. This stability ensures that they can fulfill their obligations to policyholders and provide reliable coverage and claim processing.

#9. Specialized Coverage

Gainsco specializes in providing nonstandard auto insurance for high-risk drivers who may have difficulty finding coverage elsewhere.

#10. SR-22 Insurance

Gainsco offers SR-22 insurance, which is a certificate of financial responsibility required for drivers who have been convicted of certain offenses, such as DUI or driving without insurance.

Gainsco Auto Insurance Review

There has been a mix of positive and negative reviews. Here are some positive ones:

#1. Good Rates for High-risk Drivers

Gainsco Auto Insurance is known for offering competitive rates for high-risk drivers who may have difficulty finding coverage elsewhere.

#2. Low Prices

Customers have mentioned that Gainsco offers affordable coverage, with prices that are often lower than those of competitors.

#3. Great Customer Service

Several customers have praised Gainsco’s customer service, mentioning that the company is responsive and helpful.

#4. Specialized Coverage

Gainsco specializes in providing nonstandard auto insurance for drivers with specific coverage needs, such as suspended, expired, or foreign licenses.

#5. Long-standing Customer Relationships

Some customers have mentioned being with Gainsco for many years and have expressed satisfaction with the company’s service and coverage.

Negative Reviews About Gainsco Auto Insurance

#1. Lack of Coverage Details

Some customers have mentioned that the Gainsco website does not provide sufficient information about coverage options.

#2. The High Number of Complaints

Gainsco has received more complaints about auto insurance relative to its size, according to data from the National Association of Insurance Commissioners.

#3. Limited Coverage Options

Compared to other car insurance companies, Gainsco offers fewer coverage options.

#4. Negative Customer Service Experiences

There have been several negative customer reviews, indicating potential customer service issues.

#5. Lack of Ratings and Information

Gainsco does not have ratings from J.D. Power, and the National Association of Insurance Commissioners does not list the number of customer complaints against the company.

#6. Limited Benefits

Gainsco offers a few additional benefits besides providing policies to drivers who may not find coverage elsewhere.

#7. Availability

Gainsco’s coverage is limited to certain states, and if your state of residence is not on their list, you cannot access Gainsco Auto Insurance coverage.

Gainsco Auto Insurance Payment

Gainsco Auto Insurance offers various payment options to help policyholders stay on track with their car insurance payments.

Features And Benefits Of Gainsco Auto Insurance Payment

#1. Monthly Auto-Pay

Gainsco provides a monthly auto-pay option, allowing policyholders to set up automatic payments for their car insurance bills. This helps ensure timely payments and prevents lapses in coverage.

#2. Enrolling in AutoPay

To enroll in AutoPay, policyholders can contact Gainsco’s customer service representatives, who can assist them in setting up automatic payments using their preferred payment method.

#3. Accepted Payment Methods

Gainsco accepts various payment methods, including checks, credit cards, and debit cards. This provides flexibility for policyholders to choose their preferred payment method.

#4. Deductible Waiver for Safety Features

Gainsco offers a deductible waiver for safety features. This means that policyholders do not have to pay their comprehensive or collision deductible for damages to their safety features.

#5. Gainsco Mobile App

Gainsco has a mobile app that allows policyholders to get quotes, pay bills directly through the app, and update their information. The app provides convenience and accessibility for managing insurance payments.

#6. Customizable Policies

Gainsco Auto Insurance offers customizable policies, allowing policyholders to tailor their coverage to meet their specific needs and budgets.

#7. Easy Payment Options

Gainsco offers various payment options, including electronic funds transfers (EFT) and credit card payments. This provides flexibility for policyholders to choose the most convenient method for making their insurance payments.

#8. Online Account Management

Gainsco provides online account management tools that allow policyholders to view and manage their policies, make payments, and access important policy documents.

#9. Policy Management

Gainsco emphasizes the importance of keeping auto insurance policies current and offers assistance in managing policies. Policyholders can contact their licensed Gainsco agent for help with making premium payments, keeping policies up to date, and reinstating lapsed policies.

#10. Convenience

Gainsco Auto Insurance offers various payment methods, including electronic funds transfer (EFT) and credit card payments. This provides convenience for policyholders to choose the most suitable payment method for their needs.

Gainsco Auto Insurance Customer Service

Gainsco Auto Insurance provides customer service to assist policyholders with their inquiries, policy management, and claims.

Services Offered by the Customer Service

#1. Availability

Gainsco’s customer service is available Monday through Friday, from 8 a.m. to 6 p.m. Central Time. This ensures that policyholders can reach out to them during regular business hours for assistance.

#2. Contact Options

Gainsco offers multiple contact options for customers to reach their customer service representatives. Policyholders can contact Gainsco by phone at 1-866-424-6726 Bilingual customer service representatives are available to assist customers.

#3. Agent Support

Gainsco provides support for insurance agents as well. Agents can contact Gainsco’s agency support team for assistance with policy status, payments, and other inquiries at 800.470.3950.

#4. Claims Support

Gainsco offers dedicated phone and fax lines for claims reporting and inquiries. Policyholders can contact Gainsco’s claims department at 800.699.1561 (phone) and 800.699.1560 (fax).

#5. Online Resources

Gainsco provides online resources and tools to assist customers. Their website offers information on making payments, managing policies, reporting claims, and frequently asked questions. They also have an Android app that provides easy access to information about Gainsco Auto Insurance, including payment options.

#6. Responsive Agents

Some Gainsco agents have been praised for their responsiveness and helpfulness. Customers have mentioned specific agents by name, highlighting their excellent service and friendly attitude.

#7. Bilingual Customer Service

Gainsco offers bilingual customer service representatives who can assist policyholders in both English and Spanish. This ensures that customers can communicate effectively and comfortably with the customer service team.

#8. Commitment to Policyholders

Gainsco emphasizes its commitment to policyholders and strives to provide the right coverage for their needs. The Gainsco Agency Team works hard to ensure customers receive the appropriate coverage and assistance.

#9. Payment Assistance

Gainsco’s customer service representatives can assist policyholders with setting up Auto-Pay for convenient and automatic monthly premium payments. They can also help customers make payments using checks, credit, or debit cards.

#10. Excellent Customer Service

Gainsco has made efforts to improve its customer service. This indicates a commitment to enhancing the overall customer experience.

Gainsco App

The Gainsco Auto Insurance app provides several features and benefits to policyholders. The specific features and functionality of the Gainsco App may vary depending on the platform (Android or iOS) and the user’s location.

Services Provided To Users On The App

#1. Request a Quote

The Gainsco app allows users to request a quote for auto insurance coverage directly from their mobile devices. This feature provides convenience for potential customers who want to explore their insurance options.

#2. Make Payments

Policyholders can make insurance premium payments through the Gainsco app. This feature enables easy and secure payment processing, allowing users to stay up-to-date with their payments.

#3. Report a Claim

The app allows policyholders to report auto insurance claims directly from their mobile devices. This feature streamlines the claims process, making it more convenient and efficient for users.

#4. Request an Agent

Users can request assistance from a Gainsco agent through the app. This feature provides a direct line of communication with insurance professionals who can address policy-related questions or concerns.

#5. Quick Estimate

The Gainsco Quick Estimate App allows policyholders to quickly upload photos of their damaged vehicle and receive an estimate for repairs. This feature can help expedite the claims process and provide a convenient way to assess the damage.

#6. Contact Information

The app provides contact information for Gainsco Auto Insurance, allowing users to reach out to customer service representatives for support or inquiries.

#7. Digital Tools

Gainsco’s website offers digital quotes, a repository for frequently asked questions, and an online portal for making payments or managing policies. These features may be accessible through the app as well.

#8. Personalized Notifications

The Gainsco App can send personalized notifications and alerts regarding policy renewals, payment due dates, and important updates. This helps policyholders stay informed and ensures they don’t miss any crucial information related to their insurance coverage.

#9. Roadside Assistance

The Gainsco App provides access to roadside assistance services. Users can request assistance for common roadside issues such as flat tires, battery jump-starts, towing, and lockouts directly through the app.

#10. Claims Tracking

Policyholders can track the progress of their insurance claims through the Gainsco App. This feature allows users to stay updated on the status of their claims, providing transparency and peace of mind during the claims process.

Is Gainsco Auto Insurance Legit?

Gainsco Auto Insurance is a legitimate insurance company specializing in nonstandard auto insurance for high-risk drivers. While there are positive aspects such as competitive pricing and flexible payment options, there are also concerns such as a higher number of complaints to state regulators relative to its size and limited coverage options. Customer reviews are mixed, with some praising their customer service while others mention issues.

Is Gainsco Owned By State Farm?

Yes, Gainsco Auto Insurance is owned by State Farm. In September 2020, State Farm Mutual Automobile Insurance Company announced its agreement to acquire Gainsco for $400 million. The acquisition was completed in December 2020, and Gainsco now operates as a subsidiary of State Farm while continuing to operate separately as a company and brand. State Farm’s acquisition of Gainsco allows them to expand their offerings and provide combined products in the future.

Is Gainsco Cheap?

Gainsco Auto Insurance is known for offering competitive pricing, particularly for high-risk drivers. While it may not be the cheapest option for low-risk drivers, it is considered affordable compared to other insurers in the nonstandard auto insurance market. Gainsco provides coverage in multiple states and offers discounts to help policyholders save on their premiums.

What States Allow Gainsco?

Gainsco Auto Insurance offers coverage in several states. They operate in the states of Utah, Arizona, New Mexico, Texas, Ohio, Indiana, Arkansas, Illinois, and Missouri. However, availability may vary, and it’s advisable to check with Gainsco or their authorized agents to confirm coverage options in your specific location.

Who Is Gainsco Insurance Affiliated With?

Gainsco Auto Insurance is affiliated with State Farm. In 2020, State Farm Mutual Automobile Insurance Company acquired Gainsco, making it a subsidiary of State Farm. Although Gainsco continues to operate separately, State Farm has plans to offer combined products in the future. Gainsco specializes in nonstandard auto insurance for high-risk drivers and sells policies through comparison websites and a network of independent agents in the states it serves.

Why Did State Farm Buy Gainsco?

State Farm acquired Gainsco Auto Insurance to expand its offerings and enter the nonstandard auto insurance market. Gainsco specializes in providing coverage for high-risk drivers, which is a segment that State Farm had not previously targeted. The acquisition of Gainsco allows State Farm to tap into this market and offer insurance options to a wider range of customers. By acquiring Gainsco, State Farm aims to enhance its product portfolio and provide combined products in the future. This strategic move enables State Farm to diversify its business and potentially attract new customers who require nonstandard auto insurance coverage.

What Are The Cheapest Big Insurance Companies?

Several insurance companies are often mentioned for their affordability, including Geico, State Farm, USAA, Auto-Owners, Erie, and Progressive. However, insurance rates can vary based on individual circumstances, so it’s recommended to obtain quotes from multiple companies to find the most affordable option for your needs.

Is Gainsco Insurance A Standard Company?

No, GAINSCO Insurance is not a standard insurance company. It is a property and casualty insurance company that focuses on the non-standard personal auto insurance market. GAINSCO specializes in providing coverage for high-risk drivers and offers minimal coverage options. It is considered a non-standard insurer and is owned by State Farm, a well-known insurance company.

How Do I Speak To Someone At Gainsco?

To speak to someone at GAINSCO, you can contact their customer service representatives at 1-866-424-6726. They are available Monday through Friday, from 8 am to 6 pm Central Time GAINSCO also offers bilingual customer service, so you can receive assistance in English or Spanish Additionally, you can reach out to them through their physical address at GAINSCO, Inc., 3333 Lee Parkway, Suite 1200, Dallas, Texas 75219-5134.

Conclusion

Gainsco Auto Insurance offers competitive rates, low prices, great customer service, and specialized coverage for high-risk drivers. Also, it offers comprehensive customer service, including policy management, claims support, and online resources. The company is available Monday through Friday, with multiple contact options, bilingual representatives, and dedicated phone and fax lines. The Gainsco Auto Insurance app offers various features for policyholders, including requesting a quote, making payments, reporting claims, requesting an agent, and receiving a quick estimate for repairs. The app’s functionality may vary depending on the platform and location.