WHAT IS A SURVEY: Types, How Do Conduct It & Guide

What Is a Survey
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Data collection is a flexible and interesting activity that is even more so when surveys are used. Using different survey methods, you can get useful information from people who are taking part in the research or who have access to the needed information. In this article, we’ll explain extensively about survey, their different types and show you how to conduct them.

What Is a Survey 

The goal of a survey is to collect information from a certain group of people in order to learn more about and get new perspectives on a wide range of interesting topics. Depending on the methodology utilized and the goal of the study, they can serve a range of purposes and be carried out in a variety of ways by researchers. Surveys are used to gather data in many different disciplines. They are a viable choice for figuring out a group of people’s characteristics, tastes, viewpoints, and opinions.

Advantages of Survey

You’ll discover that there are a number of advantages, including the following, depending on the kind of information you’re seeking and the survey research approach you use:

#1. Simple to do

Especially online, surveys are very simple to conduct. Data dashboards convert your data into charts and graphs that make it simple to grasp and use.

#2. Economical

The most economical option to obtain data for your survey research is probably online. To collect, compute, and analyze data from in-person surveys and interviews, qualified personnel are needed.

#3. Get Information From a Sizable Sample.

A big population’s data can be gathered quickly and easily via surveys. You don’t have a participant list from your target market, do you? Find the respondents you need by using SurveyMonkey Audience.

#4. Gather Data, Both Quantitative and Qualitative

Both quantitative and qualitative data can be easily collected with surveys. To gather all the information you require, use a number of question types, such as multiple choice, Likert scale, dropdowns, ranking, open-ended, and more.

Limitations of Using a Survey

As with any other type of research, there are problems with using surveys, such as:

#1. Accuracy

Because taking surveys online is anonymous, respondents may believe that they are not required to give truthful responses.

#2. No Responses

You risk having biased results if respondents decide not to answer certain questions.

#3. Different interpretations

If questions and answers are not clear enough, it may be hard for respondents to understand and respond. Someone who wants to respond “just once” to a yes-or-no question, for instance, might find it challenging.

Characteristics of Survey

No matter the method, survey research contains the same features:

  • Use: Surveys are used to learn more about people’s behavior.
  • Survey research is systematic and use organized methods.
  • Replicable: You can repeat the process and get comparable outcomes each time.
  • Survey types: online and offline formats are available.
  • Quantitative and qualitative data are gathered through survey research.
  • Samples are randomly chosen to ensure objectivity.

Types of Surveys

There are many different types of surveys, but as these are the most prevalent and helpful for most businesses, we’ll focus on 7 of them in this article.

#1. Online Surveys

There is a clear reason why online surveys are among the most popular sorts of polls. Unlike many other survey types,  With the help of an online survey platform, your business can quickly and easily create a survey with a variety of question types and send it to customers.Online surveys are simple to design, distribute, and collect data from. With the help of an online survey platform, your business can quickly and easily create a survey with a variety of question types and send it to customers.

#2. Paper Surveys

Even though paper surveys are sometimes seen as old-fashioned, they still reach people who can’t use many other survey formats. Paper surveys are much more likely to get people to answer than online surveys, especially for older people and people who don’t have access to the internet. Also, since paper surveys are written on white paper in large letters with black text, they are frequently simpler for manyeasier to read.

#3. Mail surveys

The oldest and most common kind of survey is one that is sent via mail. There’s a reason this approach is in use for so long, despite the fact that some may consider it archaic: it feels genuine and gives you access to a group of people who might not be as likely to respond to your internet advertisements. Those groups of people who are less likely to reply to online email surveys are frequently familiar with mail surveys and will be willing to participate.

#4. Telephone Surveys

As long as there have been landlines, telephone surveys have been the more traditional kind of surveying. Telephone surveys are still a viable option for conducting surveys now that almost everyone owns or keeps a phone with them. A series of questions will be asked over the phone, and the answers will be written down. Modern technology has made it simple to integrate interviewee responses directly into a computer system for data tracking and charting.

#5. In-Person Surveys

In-person surveys are better than paper or online questionnaires because they capture the human touch. With the use of these surveys, interviewers can talk with respondents face-to-face and ask follow-up questions that really delve into the subtleties and intricacies of a response. These surveys provide accurate and insightful data.

#6. Panel Survey

A group of people is chosen to be surveyed more than once over time using a panel sampling technique. People in your target market will be chosen at random to answer your surveys, and they will do so over a certain amount of time. A wonderful example of panel surveying is longitudinal research. These surveys’ long-term insights can show an in-depth understanding of a target audience.

#7. Focus-Group Surveys

A panel of 6–10 people from the target demographic take part in focus groups, which are a form of in-person surveying. A trained moderator who tries to keep things as objective and on topic as possible will ask questions of all of these participants and facilitate a discussion. These polls can give you information about how different people in your target market think and feel, which is very useful for market research.

Benefits of Using Surveys

Why do organizations persist in using polls for market research if they require time, planning, and effort? Exists a simpler method? There might be, but there aren’t many methods that can provide you with this level of knowledge about your target markets and the effectiveness of your brand. Other benefits of conducting surveys include the following:

  • Considerable sample size. There are many clients that can be reached using surveys, but there are also many restrictions. You can connect with people from all over the world, even those who don’t use the internet or aren’t typically able to take part in conventional marketing research techniques, by using a range of surveys.
  • More economically viable. In light of the priceless insights you might uncover, even the more expensive surveying techniques are generally cost-effective.
  • The knowledge that is trustworthy and useful. Especially in terms of how people feel about various aspects of your business, surveys can provide you with data and insights that are a trustworthy reflection of your audience. With the proper analysis, this data may also be put to good use to raise brand awareness, enhance customer satisfaction, and ultimately increase ROI.
  • Boost consumer interaction with brands. Customers should have a great brand experience and one they can trust. You may meaningfully enhance your brand experience by using surveys to obtain genuine customer feedback.

How to Conduct a Survey

#1. Consider Your Motives Before Sending.

Finding out why you are sending out the survey in the first place is the first thing you should do before drafting it. What kind of information would help you confirm your decisions, and what kind of insights are you seeking? The most correct facts will be provided, and your inquiry types will be impacted.

#2. Identify Your Target Market

You should decide who you’ll ask to fill out your survey so you can choose the best way to make and send it out. Prior to making selections concerning your survey, determine who your target demographic is. Do you cater to multiple demographics? Several surveys might be necessary.

#3. Decide How Many Respondents you’ll Need

Making sure there are enough individuals to ask is the next stage in conducting a survey after you’ve decided who you’re going to ask. Choosing the appropriate sample size for your survey helps ensure that any analysis you conduct using the data you collect provides a solid foundation for making wise decisions.

#4. Choose a Suitable Time to Run a Survey.

The time you choose to send out your survey might have a big impact on who responds to it. Your survey’s response rate may decline as a result of the improper survey launch time, which could cost you money. The date of your survey rollout might alter the results, which can alter the choices you make.

#5. Make the Survey and Email it

To learn how to do surveys, you need to know more than just why they are important. An additional critical phase is distribution and design. See more suggestions for survey design, such as colors and themes. In order to design the optimal survey, the following best practices should be followed:

What Is the Main Purpose of a Survey? 

Even though each survey has a different goal, their main purpose is to help you learn more about your audience so you can make better decisions.

  • Surveys are used by market researchers to gather information about consumer behavior, product preferences, and market trends.
  • Surveys are a tool used by public opinion pollsters to learn about societal views, voting trends, and political beliefs.
  • Surveys are a useful tool for academics to get information for their research.

Asking yourself what you want to accomplish before producing a survey is a good idea. This is what your survey’s objective will be.

What Are the 4 Steps of a Survey? 

Four steps of a successful survey include the following:

  • Step one: develop the questions.
  • Ask the questions in step two.
  • Third step: total the outcomes.
  • Present the findings in step four.

What Are the Two Main Types of Surveying?

Surveying can be mainly classified into 2 groups:

#1. Plane Surveying

Little areas on the earth’s surface are the focus of plane surveying, which makes the assumption that the land’s surface is level. As a result, the earth’s curvature is ignored. The following categories can be further divided into:

  • Chain Surveying
  • Traverse Surveying
  • Plane Table Surveying
  • Ordinary Leveling

#2. Geodetic Surveying

Since geodetic surveying involves large areas, curvature must be taken into account. The following categories can be used to categorize geodetic surveying:

  • Triangulation
  • Reciprocal Leveling
  • Tacheometry or Stadia Surveying
  • Astronomical Surveying
  • Photographic surveying


Surveys are a good way to get information from a specific group of people. They give researchers access to important data and insights that can help them make plans and decisions. Researchers can get reliable and useful information that will help them reach their research goals by making surveys that are clear, short, and relevant.

For anyone who wants to create efficient surveys and use them to better understand their target audience, the characteristics and survey examples we’ve covered today provide a solid basis.


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