HOW TO CALL IN SICK: What to Say and When to Call

HOW TO CALL IN SICK
Image credit: BetterUp

When an illness requires you to take time off from work, it’s critical to put systems in place so that your team can keep things running smoothly without you. Facilitating the team’s capacity to handle any additional duties that may arise depends on your ability to give them adequate notice of your illness and clarify the reasons for your absence. One must learn the correct procedure for calling in sick in order to be prepared with the knowledge of what to say, when to make the call, and how to proceed when returning to work. In this article, I will explain how to call in sick to work for a day and what to say. So, read on! 

Overview

Sneezing and coughing in the workplace are contagious and should be avoided. First, you must inform your manager or the company’s human resources department that you need to take a sick day. Before calling in ill, make sure you’re covered by your company’s sick leave policy. Look it up in the employee handbook or contact human resources for clarification. While some companies provide paid sick days, others do not. Use a vacation day instead of calling in ill if you need a mental health day due to burnout.

Federal law may provide protections for disabled workers in certain circumstances. Employees who qualify under the Family and Medical Leave Act (FMLA) may take a leave of absence of up to 12 weeks for specified family and medical reasons. However, FMLA does not cover time off for illness, even if it is minor. There may be extra protections in place for you at the state or municipal level. These supplementary safeguards ensure that people in each area are afforded the same rights everywhere. It is thus critical to become acquainted with the laws and regulations that apply in one’s specific state or municipality.

How to Call in Sick to Work 

When it comes to taking a sick day, effective communication with your coworkers and managers is of utmost importance. Below is a comprehensive guide on the art of calling in sick, complete with a series of steps that will enable you to execute this task with the utmost professionalism.

#1. Choose the Most Appropriate Means of Communication

If you need to phone in sick, make sure someone hears from you. The employee handbook can guide your next steps and internal communication regulations if you experience indicators of burnout or feel under the weather. The sick leave policy, who to contact, and the proper procedure could all be outlined in the employee handbook.

In many workplaces, this means giving advance notice of an extended absence to a superior. Portals are also available online through other companies. Here, staff members report sick days by formal procedures.

When taking time off from work, it’s crucial to adhere to the rules set forth by your employer. This can aid in the redistribution of duties and the maintenance of organizational efficiency.

#2. Act Rapidly

As soon as possible, report your illness to your supervisor. Giving your boss advance notice of your absence allows them to make arrangements to cover your shift. This is crucial, as even one day lost due to the absence of a key team member can create significant setbacks. The amount of time your firm loses can be reduced if you give your employer a warning. Make sure your boss has ample time to take care of you by notifying them as soon as you notice any symptoms.

#3. Keep Your Team Informed

Not only should your boss be aware of your absence, but so should the rest of your team. This will help them prepare for your absence and reassign tasks accordingly. If you regularly engage in group initiatives or collaborative activities, keeping your team members informed is crucial. 

#4. Be Sincere

If you feel you need to stay inside for the day to protect your sanity, don’t be afraid to say so. It’s normal to feel exhausted after finishing a big endeavor and taking a break might help you get back into the swing of things. You may have some business or duties of your own to attend to. As well as preventing future stress or illness, being honest with your colleagues and superiors helps preserve the trust you’ve built with them.

#5. Ensure to Follow Up

Think about whether or not you need a note from the doctor or other documentation to return to work. If you will be absent from work for more than three days, your employer may request a proof. Contact your employer upon your return to work to inquire about any remaining sick leave or unpaid time off balances, as well as any necessary paperwork you may need to sign.

#6. Prepare for a Return to Work

It is essential to plan for your eventual return to work while on leave. This requires communicating with team members about what has to be done. It’s also teaching kids the procedures they’ll need to follow at work, etc. A smooth handoff can be accomplished in your absence with careful preparation. It’s a must for a trouble-free return to the workplace. When your leave will last more than a day or two, this is an issue that needs careful consideration.

Take caution when utilizing social media during your medical leave or time off to focus on your mental health. You don’t want your boss or teammates checking your posts while you’re supposed to be sleeping.

Read also: HOW TO CALL OUT OF WORK: Requesting for Leave of Absence

How to Call in Sick on the Phone

Below are ways to call in sick on the phone.

#1. Act Promptly 

You can improve the reception of your message by informing your employer as soon as you realize you’ll need time off. Since operations are typically arranged in advance, it may be easier to get others to appreciate your situation if you say something like, “I need to be with my father while he’s having surgery,” two weeks before the procedure rather than the day of.

#2. Be Sincere

You might want to make your disease sound worse than it is. Saying something like, “This is the most severe illness I’ve ever had,” comes out as unprofessional and not very truthful. Instead, be open about your emotions, as this will foster trust among team members.  Keep in mind that your coworkers may be able to access your online accounts, including social media, while you are out ill. You shouldn’t stifle your creativity, but you should think about how a caption or photo can be misunderstood.

#3. Maintain Brevity

Keep your request as brief as possible while yet including all the necessary details. Avoid going into much detail about your disease, since this may turn off potential supporters.

#4. Confirm Availability

Your team will appreciate knowing your expected return date. If you’re having a common outpatient treatment, your doctor should give you an estimate of how long you’ll need to rest and recuperate. You can also let them know if you plan on performing any light work, such as checking emails or the company’s internal messaging app, while on leave.

#5. Describe Where You Are in Your Current Assignment

If the work you did before you got sick is essential to the team’s operations, you should brief the others on how to proceed in your absence. Say something like, “I’m roughly fifty percent through completing my part of the project,” to update your management on your progress. Today and tomorrow, Sarah will fill in for me, and then Michael will take over until I return.

How to Call in Sick What to Say

If you need to take sick leave due to illness or exhaustion, you must notify your supervisors. There are a variety of options for getting the word out and reaching everyone who needs to be in the know. There may be a need for greater formality in some occupations and establishments. It’s important to remember that how you report ill depends on your history with the company, your connections with coworkers, and your reputation as an employee. Your boss may examine your request with greater attention if you have a history of poor performance, a lack of responsibility, or dishonesty.

It’s also possible that your coworkers will be less willing to pitch in and help out. Because you never know when an unforeseen illness will force you to rely on others, there is still another reason to prioritize the development of strong professional connections. If you want to call in sick but want to do it professionally and honestly, consider the following sample scripts.

Example 1

Robert had a fever, a runny nose, and diarrhea when he woke up this morning. He is ill and unable to work today. What Robert might say to his boss Susan over the phone goes like this:

“Good morning, Boss. I am reaching out to inform you that I am sick and will not be reporting for cashier duty this morning at 9 a.m. I have two outstanding sick days and would like to use one of them today. Please let me know if there’s anything I can do for you, even if it’s just from my house. Thank you!”

Example 2

Alison has a shift set from 2 to 9 p.m., but she starts feeling weary, queasy, and somewhat feverish as 2 o’clock approaches. Alison phones her boss at 1 p.m. to inform him that she is sick and cannot afford to take time off. What she could say to you over the phone is:

“Good day, sir. I had a high temperature and a stomach ache today. I’ve got a fever, so I probably shouldn’t go anywhere today lest I spread whatever it is that I have. From 3 to 10, I’ll be working at the cash register. I can check with Rebecca Taylor to see if she is free to take over my shift if that is what you prefer. Thank you!”

What Is a Good Excuse to Call in Sick?

Illness, a family crisis, or an unexpected appointment are three of the finest reasons to leave work late. It would be impolite to create an explanation at the last minute for something you could have told your boss about days before.

How Do You Call in Sick Last Minute?

When expressing your illness, there is no need to resort to exaggerated actions such as coughing into the phone or adopting a melancholic tone. To effectively communicate your absence from work, it is crucial to maintain clarity and directness. Begin by providing a concise and general excuse or reason for your absence, ensuring it is straightforward and easily comprehensible. Following this, it is advisable to refrain from further elaboration and allow your boss to respond accordingly. When notifying your employer about your absence from work, it is generally advisable to provide concise information.

In Essence

When it comes to notifying your workplace of your absence due to illness, it is crucial to take your circumstances into account and adhere to the professional standards set by your organization. In the majority of instances listed above, it is highly recommended that you promptly approach your manager to request sick leave, ensuring that you provide an estimated return date and furnish your team with pertinent job-related details.

References

  • masterclass.com
  • indeed.com
  • betterup.com
  • connecteam.com
  1. SICK PAY CALIFORNIA: Complying With California’s Paid Sick Leave Law
  2. HOW TO CALL OUT OF WORK: Requesting for Leave of Absence
  3. OREGON SICK LEAVE LAW: Everything You Need to Know
  4. Employee Contract: Examples, Guide & Template
  5. HOW TO CALL IN SICK TO WORK: The Complete Guide 2023
  6. SHIFT DIFFERENTIAL: Definition and How It Works
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