We’ve all been there – staring despairingly at a flooded bathroom or a kitchen sink that just won’t drain. Plumbing emergencies can feel like the end of the world at the moment. But having a go-to plumber service on speed dial makes all the difference.
Finding a quality plumber takes some effort up front, but it pays off every time you have a clogged drain or need to replace that ancient water heater. This guide will walk you through the process of identifying, vetting, and hiring a skilled plumber so you’ll have peace of mind the next time pipes go haywire.
Why Hiring A Quality Plumber Matters
Plumbing might seem straightforward, but it requires extensive knowledge and experience to get right, says Sunset Plumbing of Bend. Hiring an amateur or inexperienced plumber is asking for botched jobs, injuries, and a recurring nightmare of repairs. Here are a few reasons why finding an experienced, professional plumber service is worth the effort:
Avoid Expensive Do-Overs
We’ve all seen the memes about the DIYer who “saved” $100 on materials only to cause $5000 worth of water damage. Plumbing is one area where you don’t want to cut corners. An experienced plumber has years of knowledge under their belt.
They understand building codes, material requirements, and hazards that the average homeowner doesn’t. Attempting drain cleaning or fixture replacement yourself may seem easy, but one wrong move can destroy your home’s walls, flooring or foundation and require professional repairs anyway.
Prevent Disasters
Speaking of flooding and foundational damage, a quality plumber can avoid these disastrous outcomes through proper preparation, precision, and expertise. They use equipment like sewer cameras for in-depth inspections so potential issues can be addressed before causing property damage.
Master plumbers and journeymen know how to manipulate tricky components like pressure valves and well pumps without triggering leaks. Additionally, reputable emergency plumbers have the necessary components on their trucks to fix burst pipes before water damage takes over your home. Preventing disasters like this is worth paying a premium for experienced plumbers.
Enjoy Lasting Results
When an amateur tries to patch up leaky pipes with duct tape and hope, it often leads to the same issues resurfacing again and again. Pro plumbers like licensed and insured technicians use high-quality materials and correct installation techniques, so repairs last. You won’t find yourself calling the plumber back for a fourth time to address the same stubborn clog. Quality workmanship leads to lasting solutions, meaning fewer headaches for you.
Qualities Of A High-Quality Plumber
Now that you know why finding an experienced plumber matters, what qualities should you look for during your search? Keep these high standards in mind as you vet professionals:
Proper Licensing and Insurance
At a minimum, your plumber should be a licensed plumber with up-to-date credentials for your state. They should also carry general liability insurance as well as workers’ comp for any employees – policies of at least $500,000 are standard. Don’t be shy to ask for proof! Licensed, insured plumbers have passed accredited training programs and met experience requirements to work legally in your area.
Experience
Along with proper licensing, you want a seasoned plumber with years of experience specifically related to your needs. Look for reviews touting their expertise with residential repiping, commercial boiler installation, or drain cleaning for example. If you require a specialized plumber for septic tanks or remodeling, ensure they have proven experience in that niche.
Range of Services
Look for a plumber or plumbing company that offers a wide variety of services – the ability to handle plumbing repair, replacement, installation, inspections, drain cleaning, and more under one roof. This versatility improves the chances they have encountered your specific issue before. It also lets you establish a relationship with one company for all your plumbing needs.
Specializations
While you want versatility, specific specializations can also be beneficial. Examples are plumbers who focus on whole home repiping, commercial boiler specialists, sewer camera inspection experts, or emergency plumbers with 24/7 availability. Choose specialty technicians for intricate jobs related to their niche.
Vetting and Choosing Your Plumber
You know what to look for – but how do you actually track down reputable plumbers and choose the best one? Follow this process:
Research Options
Start by gathering a list of prospects. Search for local plumbers in online directories and read through customer reviews. Ask family, friends, and neighbors for referrals – word of mouth is often the best recommendation. Cast a wide initial net in your search.
Verify Credentials and Insurance
As you vet your prospects, verify they are licensed plumbers with active insurance policies on file. Cross off any that can’t provide proof of up-to-date credentials.
Ask About Pricing
Professional plumbers may charge hourly rates, flat project rates, or trip fees. Ask each prospect about their pricing model and get quotes in writing. Price shop between multiple options.
Understand Qualifications
Find out what level of training and qualification each plumber has achieved. Look for master plumbers who have the highest level of expertise – and match the complexity of your job to the right level of experience.
Evaluate Fit
Finally, assess which prospective plumber is the best fit for your specific needs based on specialties, services, pricing, and customer reviews. Don’t just default to the first option – take time to find the right match.
Questions To Ask Prospective Plumbers
To dig deeper in your vetting process, have an exploratory phone call with top prospects. Here are some key questions to ask:
- How long have you been a licensed plumber?
- Are you insured and bonded? May I see proof?
- What pricing model do you use? What are your rates?
- What types of plumbing services do you offer?
- Do you have experience with projects like mine?
- Can you provide references from recent jobs?
- Do you provide detailed written estimates?
Their responses will reveal red flags or confirm they are indeed experienced, ethical professionals able to meet your needs. Taking time for this due diligence prevents hiring the wrong plumber for the job.
Questions to Ask About Experience
Don’t just ask “how long have you been a plumber?” to understand their experience. You want to dig into details like:
- Are you a master plumber, journeyman, or apprentice? The master plumber certification represents the highest level of training and skills.
- How many bathroom remodels have you completed? If you’re undertaking a major bathroom renovation, you want someone who has tackled dozens, not just a handful.
- Do you have experience with both residential and commercial plumbing? Some plumbers specialize in one or the other. Be sure they are well-versed in your specific property type.
- How many slab leak repairs have you done? With extensive experience comes the ability to detect and remedy tricky issues like leaks within your home’s foundation.
Ask for cold hard numbers when it comes to projects completed. You want to hear “I’ve installed 300 water heaters” not just “I’ve installed a lot.” Specifics convey true experience.
What to Expect During the Job
Any plumber you hire should clearly explain expectations before starting work in your home, such as:
Will you provide updates if the project hits snags and the timeline changes? Knowing they will keep you informed prevents stressful surprises.
What steps will you take to protect my floors, walls, and furnishings? Look for use of drop cloths, taping down plastic sheeting, and removing shoes indoors.
How will you clean the area once the job is complete? They should be prepared to thoroughly clean up any dust and debris.
Do you offer emergency after hours service if an issue arises? Availability after the job provides peace of mind.
Signs of Quality Workmanship
You may not know much about plumbing, but there are visual cues that convey quality work:
- Pipes should have straight, clean cuts – not ragged edges that look hastily hacked off.
- Soldering and joints on copper pipes should have a smooth, even look without drips or uneven buildup.
- Wall and floor holes should be neat and just large enough for pipes to pass through.
- Fixtures should sit level, valves should turn smoothly, and nothing should wobble.
- The plumber should test for leaks and ensure everything is water tight.
- You should receive a detailed invoice documenting all work performed.
Questions About Warranties and Guarantees
Pro plumbers stand behind their work. Ask:
What is your warranty on newly installed plumbing parts and fixtures? Standard warranties range from 1-5 years.
Do you guarantee your labor if something fails or leaks shortly after you complete work? Many plumbers offer 1-2 year labor warranties.
What steps will you take if a customer notifies you about an issue with your work? They should express willingness to promptly correct any deficiencies.
Will you provide any maintenance service after the initial job for routine upkeep? Some plumbers offer discounted follow-up visits.
Red Flags To Watch Out For
During your search, keep an eye out for these red flags:
No License
Don’t hire any plumber who can’t provide proof of an active license for your state.
Won’t Share Proof of Insurance
Legitimate plumbers will happily provide evidence they carry liability insurance. Be wary if one refuses.
Vague on Pricing
Avoid plumbers who avoid giving you a clear sense of what their services cost. Transparency is key.
Lack of Experience
Run away from plumbers who admit to lacking experience in the specific type of task you need completed.
No References
A plumber unable or unwilling to provide recent customer references should raise suspicions.
High Pressure Sales Tactics
Never let a plumber pressure you into hiring them on the spot without vetting other options.
In Conclusion
Finding a licensed, experienced plumber may take a little extra effort – but it pays dividends through quality work and peace of mind. Avoid plumbing disasters by taking time to identify and thoroughly vet plumbers before making a hiring decision. Keep the criteria above in mind during your search. The right plumber service for the job will solve your issues once and for all!
