CUSTOMER RETENTION: Definition, Strategies, Rate, Formulae & Importance
The distinction between behavioral intentions and actual consumer behaviors should be made when measuring customer retention. Based on…
RELATIONSHIP MARKETING: Definition and Implementation
Your business depends entirely on your clients. Therefore, it makes sense that you prioritize attracting new clients whenever…
STRATEGIC SOURCING: Definition, Benefits, and Application
Getting a grip on procurement spending is a difficult task. The competitive landscape is continually evolving, and third-party…
What Is Web Design: Definition, Example, Software, Course & Package
User-friendly websites and pages that accurately represent the data and brand of a company require a lot of…
ISSUE TRACKER: Top 10+ Best Tracker App, System, & Software
Issue tracking systems are frequently used in the institutional context in customer care call centers to record, update,…
CUSTOMER CHURN: Definition, Analysis, Rates, How to Reduce It & Prediction
The loss of clients or subscribers for any reason at all is customer churn (or client attrition). Businesses…
CHANNEL SALES: Definition, Strategies, Example, Management & Difference
Nowadays, most businesses want to boost sales. But time inevitably impedes any revenue development at some point. Sales…
COMPETITOR WEBSITE ANALYSIS: Top 10+ Web Analytic Free Tools in 2023
It goes without saying that keeping an eye on your competitors is critical to the success of your…
NPS QUESTION: Top 15+ Standard NPS Questions & How to Ask It
Sixty-seven percent of businesses rely on Net Promoter Score surveys to determine how well they satisfy their customers’…
Outbound Sales: Meaning, Strategy & Best Software to Use
Outbound sales has long been a cornerstone practice of successful organizations. However, with the ongoing hassle of inbound…