Table of Contents Hide
- E-commerce Delivery Strategy
- Best eCommerce delivery companies
- Best E-commerce Shipping Solutions
- Importance Of Ecommerce Delivery
- Related Articles
- FAQs On Ecommerce Delivery
- Why Is Delivery Important In Ecommerce?
- How Does Ecommerce Website Work?
- How Do Ecommerce Site Calculate Shipping?
- Why is Delivery So Important?
- How Important is Delivery Time?
Online shopping is said to be pleasant only when the delivery is made successfully to clients. In other words, eCommerce shipping companies must have a strategy for providing a successful delivery service to clients. The goods, as well as the complete experience of purchasing from you, are what clients are paying for.
While some clients may look for a favourite eCommerce delivery company based on their previous experiences, others may look for companies that offer quick shipping solutions to meet their needs. So, if you’re able to go beyond expectations, you will almost certainly gain brand loyalty and a steady customer
In this article, we’ll go over the best eCommerce shipping companies that provide the best delivery solutions as well as the importance of service and strategy tips to help you meet and exceed client expectations
E-commerce Delivery Strategy
E-commerce delivery strategy is the collection of services required to dispatch items ordered online from a retailer to the client’s delivery location successfully. It’s possible to make this procedure simple and cost-effective while also delighting customers by collaborating with the right eCommerce delivery partner
The importance of having a delivery strategy for your eCommerce store is one of the most crucial aspects of growing your business online. Even though many companies use free shipping as their primary eCommerce delivery strategy, or as a unique selling proposition to attract more customers, the most successful merchants will implement their strategy as an eCommerce delivery service option to distinguish themselves from their competitors and increase profitability.
Some of the stages are listed below to reveal your own eCommerce delivery strategy and learn more about the best eCommerce shipping solutions.
#1. Make sure you have the correct people on your team
In this situation, having good teammates is quite vital. In order for this plan to be successful, you must have all of the appropriate teams in place. Furthermore, identifying the appropriate individuals to assist you in making this decision for your company is the first step.
This necessitates the inclusion of the appropriate stakeholders from within your business such as:
- Web Design & Development Team
This team must be able to ensure that consumers are presented with the best eCommerce shipping solutions at the most appropriate moment – as well as that the offer is understood by customers.
- Customer Service
This team needs to understand how your strategy to shipping will affect customers at each point of the customer lifecycle to be able to respond to questions in an acceptable manner. As a result, they are the most crucial team in this eCommerce delivery service strategy.
- Marketing team
The marketing team is in charge of providing shipping information to your customers. And they may use shipping promotions as free or reduce shipping to generate traffic and increase purchase value for your products.
#2. Establish the objectives for your shipping strategy
You’ve identified the vital teams within your organization who will be engaged in the development of your strategy, What next? You’ll need to articulate what you hope to achieve with your eCommerce delivery strategy. Simply put, you’ll need to pay ultimate attention to the following:
- Increase the number of conversions.
- Also, increase the average order value
- Increase the size of the market or the target audience.
- Minimize costs.
- Finally, increase the efficiency of your operations.
#3. Choose from a variety of best eCommerce shipping methods and solutions
Experiment and learn new things. It doesn’t matter if it’s a new eCommerce delivery service or a new eCommerce trend that helps to improve the eCommerce delivery strategy; it all counts. It’s always useful to investigate and experiment with new ideas.
In this case, the only important thing would be to prioritize the customer experience and consider how the modification would affect delivery on the customer’s end.
Again, the only way to distinguish yourself is to put up the necessary effort to improve your client experience. Perhaps, if you are successful in doing so, you’ll almost certainly witness an increase in your eCommerce business.
Ecommerce Shipping Solutions and Best Practices
Customers can select from a variety of eCommerce shipping alternatives that are best for them as offered by the majority of eCommerce delivery companies.
#1. Same-day delivery
The importance of this extremely ambitious eCommerce delivery service option ensures that clients’ orders will arrive on the same day they are placed on the website. However, It’s likely that you’ll need to connect with a reputable fulfilment eCommerce shipping provider if you want to provide same-day delivery.
#2. Overnight shipping
Overnight delivery has become increasingly popular in recent years — and according to Statista, 18% of respondents prefer that their orders arrive the same day they place them. The majority of the best eCommerce shipping and fulfilment solutions and services include overnight delivery alternatives at a variety of economic levels.
#3. Delivery within 2 days
Even if a large number of brands have same-day and next-day delivery options, 2-day delivery is still considered to be expedient. According to the survey, 44 per cent of respondents said they were willing to wait up to two days for their items to arrive. For those looking for the best mix between speed and affordability, 2-day delivery may be the way to go in some situations.
#4. Longer shipping times
It should come as no surprise that individuals want to receive their purchases as soon as possible. But many individuals are willing to wait a few days: 21 per cent of people are willing to wait 3-4 days, and 10% of people are willing to wait 5-7 days, according to the survey results. Only 2% of people, on the other hand, are willing to wait a few weeks. As a result, it is preferable if possible to maintain eCommerce delivery time frames under one week.
#5. Exporting goods internationally
A variety of brands provide varying eCommerce international shipping costs. Typically, these rates are more expensive in order to cover the costs of delivering things over such long distances, so be prepared to pay more.
Best eCommerce delivery companies
Below are some of the best eCommerce service companies that recognise the importance of delivery and offer shipping solutions
DHL ranks in the top five of both the most popular eCommerce delivery service provider in the UK and the most usually used by the top 100 retailers in the UK, according to statistics. This German firm employs around 500,000 people worldwide. Also, it has various divisions, the most prominent of which are DHL Express and DHL Parcel for online retailers.
DHL Express delivers packages for both business and private clients locally and globally, whilst DHL Parcel is in charge of package delivery on the road in the Benelux for both business and private customers.
FedEx is an American firm that offers a separate eCommerce cross-border delivery service. Its Cross Border (formerly Bongo Overseas) has distribution hubs in the UK and Belgium and provides solutions for online merchants wishing to expand into international markets.
Furthermore, FedEx SameDay offers door-to-door delivery of time-sensitive commodities. Users in all 50 states can apply for accounts that can only be used for same-day service. The logistics powerhouse now offers SameDay Freight services for shipments weighing more than 150 pounds.
As “standard” service, drivers will carry products to a residence’s initial point of entry, whereas “premium” service will include the white glove treatment of transporting items to the customer’s room of choice, unloading boxes, and possibly assembling items if necessary.
#3. Royal Mail
Royal Mail is another one of the eCommerce delivery companies to make it to the list. It’s the country’s largest postal service provider. It owns the parcel company General Logistics Systems (GLS), which has a massive parcel delivery network throughout Europe. UK Parcel, International, and Letters, or UKPIL, is in charge of delivering within the United Kingdom.
#4. GLS Parcel Service
This Amsterdam-based company provides the best eCommerce shipping solutions in Europe and beyond, both nationally and internationally. GLS’s package services are available in 41 European countries. It has various subsidiaries throughout Europe, but it also collaborates with partner companies.
This brand understands the importance of delivery in eCommerce. Hermes is a significant logistics company in the United Kingdom, handling about 245 million parcels every year. It has a network of over 10,000 couriers and 4,500 ParcelShops in this country. Hermes UK is owned by Hermes Logistiek Gruppe Deutschland, a German corporation.
Ups is another one of the world’s best eCommerce delivery service companies that appreciate the importance of delivery to clients and how it affects business positively. This American corporation is also present in Europe, where it provides import and export shipping in nearly every country, as well as domestic shipping in all major markets.
Best E-commerce Shipping Solutions
Sure, shipping software is handy. However, choosing the best option for your company might be difficult, since there’s no one-size-fits-all eCommerce shipping app that works for all enterprises. So, we made a list of some of the best eCommerce shipping solutions to assist you.
We have on the top list of the best eCommerce shipping solutions, Ordoro. This is very popular among Shopify users, and its dropshipping options are the key reason. If you intend to dropship, you should definitely consider this option. Furthermore, you may ship items from your suppliers, and dropship from many vendors by automatically splitting orders. It will be an excellent solution for small and medium-sized organizations.
The application is easy to use. All you have to do is connect your shopping cart to your account. After that, you’ll be able to instantly sync your inventory and migrate your orders to Ordoro. You can use this method to work with orders from numerous channels. The app will also deliver tracking numbers to your customers automatically. It also works with UPS, USPS, Amazon, DHL International, and FedEx.
This is among the best common shipping solutions for eCommerce companies. The key benefit of ShippingEasy is that it is really simple to use. Also, it’s suitable for enterprises of any size and would be an ideal solution for online retailers. This tool enables you to easily input orders, make shipments, and define shipping parameters. In addition, it will assist you in the printing of shipment and postage labels.
More interestingly, you can save a lot of money with this application. ShippingEasy, for example, works with USPS to offer 46 per cent reduced shipping charges. This system can also be used to track orders in real-time and provide inventory and shipment reports. Finally, the tool interacts effortlessly with WooCommerce, Shopify, eBay, BigCommerce, Volusion, and Amazon.
This solution is really simple to use while also providing a lot of functionality. This service will be especially useful to entrepreneurs on a tight budget because it allows you to ship up to 200 orders per month with no monthly fees. For each order, you will simply have to pay postage plus five cents.
Shippo also offers discounts when utilizing DHL and USPS. Furthermore, it offers you lower insurance costs. If you operate with numerous eCommerce platforms, you won’t have to worry about integration concerns because this application connects seamlessly with all of the most popular platforms.
ShipRush is the answer if you require a low-cost but dependable eCommerce delivery service. It will assist you in locating the best cost-effective eCommerce shipping solutions. Furthermore, this software enables a wide range of shipping methods, including LTL, freight, and individual package shipment.
This is a scalable platform aimed at large brands and retailers. When a corporation works with dozens of carriers from around the world, Metapack can act as a single point of integration. It offers a web-based interface with an easy-to-use design. However, due to their intricacy, some of its features may be difficult to navigate.
This approach differs from others in that it only works with USPS. This is a straightforward software for merchants and people that merely wish to utilize USPS but require some additional features. Stamps.com provides a variety of discounts and freebies. Furthermore, it is simple to use and interacts with 3dcart, Volusion, WooCommerce, PinnacleCart, and Shopify.
Ordehive is one of the best eCommerce automation solutions for shipping and offers a comprehensive range of capabilities for inventory management and order management. This software is simple to use and features a user-friendly interface. Moreover, it interacts seamlessly with popular markets like Shopify, WooCommerce, Amazon, eBay, and Etsy.
Additionally, this solution will assist you in streamlining a wide range of company procedures because it seamlessly interacts with accounting software and allows you to select from a variety of prominent shipping carriers. You will also like its customer service, which is available 24 hours a day, seven days a week.
Importance Of Ecommerce Delivery
Goods used to be delivered in 7-10 working days, with very few options available to customers. However, as technology has advanced, so has the number of available delivery methods and options.
Nowadays, customers have numerous options for receiving the goods they purchase online. This has resulted in a complete shift in attitude toward how delivery should be carried out. Next-day deliveries are no longer a luxury; they are expected. As a result, if your company does not offer a variety of delivery options, it may be missing out on a broad range of potential clients.
Delivery is also the customer’s last impression of your company. So, if they have a problem, it will give them a negative impression of your brand, and they will be unlikely to buy from you again.
The importance of delivery can not be understated in the world of eCommerce. Shipping is always a critical consideration for online merchants, regardless of the products they sell. As a result, we recommend that you test solutions from our list in order to reap the full benefits of integration and automation.
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FAQs On Ecommerce Delivery
Why Is Delivery Important In Ecommerce?
Providing a time slot for delivery ensures clients are delighted with their experience and return to purchase with you. Consumers might vent their ire on social media, so making sure your delivery service is reliable is crucial.
How Does Ecommerce Website Work?
Every purchase has a unique order number and tracking ID. The order processing teams have varying tasks to do. Assign duties to the packing and delivery team from manufacturing and logistics.
How Do Ecommerce Site Calculate Shipping?
To calculate the delivery cost, simply weigh the package. If the package is small yet heavy, request a shipping quote based on volume. When calculating postage by weight, utilize the overall package weight, not the product weight.
Why is Delivery So Important?
Some factors are vital for enterprises. Controlling the delivery procedure to ensure that the parcel is delivered on time. However, timely delivery, good reputation, and contentment can help firms grow their consumer base.
How Important is Delivery Time?
On-time deliveries result in happy customers. Receiving their items on schedule would gratify them, as will courteous courier services. Some commodities have an expiration date, therefore delivery deadlines may be severe.