REFERRAL PROGRAMS: Definition, Employees, Ideas, Software & Best Programs

referral programs
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Nowadays, prospective customers always ask their friends and family for recommendations before buying a product or service. This means brands with contented and loyal customers use this word-of-mouth strategy to propel cost-effective customer acquisition. Also, existing customers often receive incentives like free products, gift cards, discounts, or swag in return for their referrals. In this article, discover the best referral programs to make money, as a starter or if you need ideas about the software suitable for your employees’ referral programs.

What are Referral Programs?

A referral program is a marketing approach that stimulates existing customers to market your brand with their friends and family. When someone refers a new customer who makes a purchase, the original customer receives a reward from the company. Typically, referral programs are a great way to acquire new customers and build loyalty among your existing customers.

What are the 4 types of referrals?

They are, 

  • Direct referrals (word of mouth) 
  • Incentive-based referrals.
  • Referrals from reviews
  • Social media referrals.

Referral Programs for Employees

Choosing the best referral programs for employees is essential for a happy and successful business. You can find outstanding hires in many ways, such as through your website, a job board, or a recruiting company. However, some of the best job candidates might be among a current employee’s connections. To take advantage of staff members’ strong professional networks, many companies have implemented referral programs, which allow existing employees to recommend a person they know for an open position and receive a reward if that person gets hired.

Steps To Create an Effective Referral Programs For Employees

If you’re thinking about executing an employee referral program at your company, the first thing you need to do is consider these few steps below,

#1. Consider Employment Status & Performance

To benefit from the program, referrers should be actively employed with the company at the time of referral and meet company performance standards. That is to say, obtaining referrals from top-notch employees helps ensure that you’ll hire the most qualified individuals.

#2. Initiate A New Hire Pattern

If hired, the referred employee must serve for a minimum length of time for his or her referrer to qualify for payout ( recommended a period of at least six months to a year). This helps limit referrals solely to current employees whose work and judgment you trust.

#3. Choose The Payout Amount

Determine if you want the bonus or incentive earned by the referrer to be consistent for any open position, or to vary based on how difficult the position is to fill. Note,  that increasing the payout could encourage employees to actively search for candidates, and it would still likely cost you less than a recruiting or staffing agency fee. However, it could backfire if your employees think they can refer anyone just for the chance at a big bonus.

#4. Lay out a Job Description

Share job descriptions for the particular positions that you’re hiring for, especially if you’re introducing a new position. While employees may be familiar with what other people do in an organization, outlining the specific responsibilities and job requirements is important. It helps ensure everyone understands who may be an ideal candidate for the job to think about who they might refer.

#5. Talk About The Program With Employees

Talk about the referral program and new job openings with your staff and new hires regularly. This is because if your employees are aware of the bonus they can earn, they will always keep an eye out for interested candidates in their network. In addition, publicizing your open positions could also help you spot internal candidates you may have missed.

Best Referral Programs to Make Money

Referral programs can be extremely beneficial, especially for brands that deal with e-commerce and retailing. For example, a new online hair store could increase its customer base by offering referral rewards. Not only does it help bring in customers, but it also helps in marketing the brand. Moreover, referral programs are a win-win for both customers and the company. 

As reports suggest, referral schemes increase the brand’s publicity and reward the customers. And these examples are just great with their referral schemes. Hence, joining the best referral programs is an excellent way of making money online from products or services you use and like. Also, there are several referral marketing programs to choose from, offering rewards like subscription discounts, cashback, and free perks.

Best Referral Programs to Make Money: Examples

Be aware that not all referral programs are worth your time. Some pay little, some have strict conditions, and some are just plain shady. That’s why I’ve done the research and put together the best referral programs to make money. Also, this list is also great for people looking for successful referral program examples before starting their own.

  • Dropbox – 500 MB to 1 GB per referral
  • Hostinger – 20% commission from the referral’s purchase
  • Fiverr – 10% of the referral’s first order
  • Swagbucks – 10% of the referral’s earnings
  • SoFi – $20 in reward points per referral
  • Google Workspace – $8 to $23 per user
  • T-Mobile – $50 per referral
  • Astra – Up to $375 per sale
  • SugarSync – 10 GB storage space
  • FreeAgent – 10% discount on subscription plan per referral
  • Quip – $5 per referral
  • Zoho – 15% commission based on the referral’s subscription fee
  • Ibotta – $10 per referral
  • Hubstaff – 10% subscription discount per referral
  • GetResponse – $30 credit per referral
  • Tesla – $300 or $500 reward per referral

Referral Programs Ideas

There’s no one size fits all approach, you have to build unique referral program ideas for your business, targeted specifically to your audience. Whether you’re running a tiered program, a referral contest, or a simple give-and-get program, it must fit into your entire marketing strategy.

Typically, a good referral program is clearly one that succeeds in bringing good quality customers who spend more and stay longer. Running a referral rewards program doesn’t have to be difficult. And there are no secret tricks to making it work. However, here are three referral program ideas you can use to make it run smoothly:

Referral Programs Ideas: Examples

Looking for programs and ideas for referral that will drive the most sharing? The best referral program incentives are ones that will motivate your customers and fit your business. Whether you’re a B2C or B2B business, and whether you’re a small business or a larger company, offering an attractive reward incentive can help encourage customers to share the word about the value you provide. 

Due to constantly evolving marketing trends, you need to continually develop new referral program ideas to be unique and avoid getting lost in the competition. So, to help you out, we have compiled some of the best ideas for referral programs that can boost your brand message and gain you more customers.

#1. Use Referral Program Software

Though not necessary, it does make your life a lot easier. You’re setting yourself up using software for repeatable processes and easy integration. Not to mention, automation will be a breeze. Software is going to be your best bet for creating a consistent look and feel for your program. Also, you’ll be collecting referrals fairly quickly with a plug-and-play option.

#2. Choose the Right Compensation

Your customers may not be motivated by everything. This means you need to test out a few options before you find something that sticks. If you take the time to pin down the perfect reward, you have the potential to motivate a lot of referrals. Even if you have an awesome business, the reward you offer may be the driving factor in bringing customers via affiliate programs.

#3. Inquire From Your Audience

Analyze your customers and clients, and then target your most loyal, satisfied, and profitable customers. Due to the natural tendency of people to socialize with people who share the same values and lifestyles, it’s likely that your good customers know people like them and can refer more good customers to you. if you don’t ask, they will probably stick to their standard way of showing appreciation by simply repeat buying from you.

#4. Be On Brand

Make sure that the bond between your brand and your customer or client is not broken, by asking as you the brand and not letting a supplier put its branding in the way of your brand relationship. In other words, ensure that the colors, fonts, tone, and messaging is on brand and that any third-party software you use is 100% white label.

#5. Offer Valuable Rewards

Think how you can offer rewards that have a high value in the eyes of the referrer or referred-in friend but little cost to you, like how DropBox and Evernote offered extra online storage. And if your brand has a high affinity (i.e. your customers love you) then why not consider things like branded t-shirts, mugs, or even online status badges?

#6. Have A Clear CTA

Make sure that you have a clear call to action and that the wording of your program is clear and understandable so that each participant knows exactly what they have to do to earn a reward or incentive.

#7. Always Advertise the Referral Program

A referral program is a marketing campaign. So, just like any other marketing campaign, you must advertise it on different marketing channels. A referral is a great growth driver, but if you hide your referral program, you won’t be able to see that growth occur.

#8. Remarket & Remind

Remarket your program to those who showed an interest but didn’t refer or transact by reminding them of the offer and the rewards and incentives available, or if a referrer hasn’t made a referral in a few months why not offer an extra reward incentive for a new referral?

Referral Programs Software

Referral marketing involves promoting your products or services by using referrals from your existing customer base. This is usually done by word-of-mouth and can be a highly effective form of marketing. As with most types of marketing, you can simplify your workload by automating the process, using specialist referral marketing software tools. Thus, referral program software lets you track referrals with referral codes, rewards cards, unique referral links, and store credits. You can also automate rewards payout depending on how you set up a referral campaign.

How to Choose an Effective Referral Programs Software

With so many options available, you must consider these factors to guide your search for the best referral programs software,

  • Price
  • Seamless migrations and integrations
  • Customer service
  • Target market and nature of your business
  • Deep analysis and insight

What is the purpose of referrals? Which app gives the highest referral?

An app referral program (aka mobile referral program) is a marketing tool that makes it easy for your customers to share your brand with friends, right from their mobile devices. The mobile program also rewards happy customers for sharing and inviting new users or customers. the apps are Upstox, IIFL Securities, Paytm Money, MPL Pro, Google Pay, and PhonePe. You can earn between 150 to 10,000 on these apps through referrals.

Referral Programs Software: Examples

When it comes to choosing the best referral marketing software, your choice will mostly depend on the size of your business as well as your business’s priorities and the industry you operate in. To that effect, our review of the best referral programs software below will assist you in choosing which is suited for you, your business, and the target audience,

  • Refersion
  • Upviral
  • Genius Referrals
  • Referral Candy
  • LeadDyno
  • Referral Factory
  • Referral Rock
  • FriendBuy
  • AffliateWP
  • NiceJob
  • GrowSurf
  • Talon.One
  • Birdeye

What is another name for a referral program?

Referral program/customer referral program / refer-a-friend program.

What is an ideal referral?

These are the customers who buy from you regularly, give you positive feedback, and have a low churn rate. They are also the ones who are most likely to refer you to others because they trust you and value your solution.

References

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