Smith.ai is a virtual receptionist and chat agent service used by businesses in industries such as finance, legal, and real estate. Read this in-depth blog post for more information on Smith.ai, its overview, and pricing.
Smith AI
Smith.ai With 24/7 live agents, Live-Staffed Chat is the quickest and friendliest way to capture, screen, and convert online leads. We also provide text and Facebook responses. Their AI chatbots capture critical lead information and provide immediate engagement. Pay only for relevant chats, never for spam or sales chats. Smith.ai AI-powered live chat is the most efficient and cost-effective way to capture leads and grow your business!
To put it differently, Smith.ai is a service that provides virtual receptionists and chat agents. The company provides hiring agents, and the software includes features such as chatbots and lead capture forms—companies such as finance, legal, and real estate use Smith.ai.
Who makes use of Smith.ai?
Smith.ai Chat is most beneficial to businesses looking to improve their online marketing results. Live, professional chat agents and AI chatbots capture, screen, and book web leads to convert new clients 24 hours a day, 7 days a week!
Smith AI Virtual Receptionist
Smith AI Virtual Receptionist is a virtual receptionist service that employs artificial intelligence to provide businesses of all sizes with a professional and personalized phone answering experience.
The service is accessible 24 hours a day, seven days a week. It may handle a variety of activities, such as answering phones, taking messages, organizing appointments, and providing customer support information. Smith AI Virtual Receptionist can also be tailored to each company’s unique requirements.
Smith AI Virtual Receptionist is a terrific alternative if you’re seeking a virtual receptionist service that will help you improve your phone answering experience. The service is inexpensive, dependable, and simple to use.
Smith AI Review
Smith.ai was founded in 2015 by Aaron Lee and Justin Maxwell. The company began as a phone answering and virtual receptionist service before expanding into live chat in 2018. Today, the company is in San Francisco and serves over 1,000 clients from various industries.
Smith.ai’s core service is their virtual assistant and chat agent services, available 24 hours a day, seven days a week. Visitors can only communicate with Smith.ai’s chat agents and bots, making this a hands-off customer care service. A configurable website widget and lead-capturing forms are among the extra features.
Both pricing options are based on a per-call or per-chat basis and include live staffing 24 hours a day, seven days a week. There is a free chat subscription that only contains the chatbot, which is great for customers who do not want staffed chat or phone lines.
Overall, Smith.ai is a one-of-a-kind startup that provides live agents for hiring and chatbot capabilities. The software works well, except for a severe technical issue commonly encountered when testing the product, which was fixed. Smith.ai is excellent for businesses looking for hired agents to conduct customer service. Nevertheless, if you want your in-house customer service team to chat with visitors, you should explore a do-it-yourself live chat solution.
Most Helpful Smith.ai Reviews
Jerry Z: Before employing Internet chat, we wasted precious human resources by replying to requests irrelevant to our business or outside our area of expertise. Using website chat frees up our team by answering consumer inquiries automatically and acquiring crucial information if a callback is required.
Christine S. (a verified LinkedIn user): Excellent client service! They are always present to answer my queries and are dependable when aiding my clients and leads.
Smith has made it much easier for me to run my law firm. They respond to every call professionally and pleasantly. They also follow up on leads, schedule consultations, complete my intake form related to my CRM system, offer online chat, and much more!
RJ N: The team has supported me every step and has been kind and accommodating.
We can now maintain staffing levels around the clock at a reasonable cost, thanks to Smith.ai. Also, we regularly missed out on sales leads because of the high chat traffic coming to our website late at night and on weekends. We experimented with hiring people abroad, hiring people through outsourcing in the US, and many automated solutions before coming up with Smith.ai. We can now convert more leads and deliver significantly better customer satisfaction because of Smith.ai. I recommend this to any team trying to improve response times and lead conversion rates.
Smith AI Pricing
Various price tiers are available for the live chat and virtual receptionist services offered by Smith.ai. Any subscription can be expanded with multiple extra services, and overages for chat or phone calls are billed per encounter. Potential clients can register for a risk-free, 14-day trial of the services with a money-back guarantee.
Virtual Receptionist Starter: $210 monthly for 30 calls; 1 transfer destination; extra calls are $7.50 per call.
Basic: 60 calls for $360 a month; two transfer destinations; additional calls cost $6.50 each.
Pro: 150 calls for $750 a month; five transfer destinations; additional calls cost $5.50 each.
Custom: Get pricing by contacting Smith.ai.
Extra Elements: There are also many different additional features.
Live Chat
Free: This includes unlimited chats.
Starter plan: $140/month for 20 chats; additional chats are $7/chat.
Basic: $300 monthly for 50 talks; each additional chat costs $6.
Pro: $600 monthly for 120 chats; each additional chat is $5.
How Does Smith AI Work?
Smith.ai is a live virtual receptionist service that captures and qualifies leads, books new clients, and improves connections with existing clients. They also include features that can help with almost any aspect of your organization.
Is Smith AI a Real Company?
They rely on feedback to continuously develop, deliver better service, and foster a culture that our agents enjoy. Communication is critical to the company; thus, they emphasise open communication and openness in all they do.
Does Smith AI Pay Through PayPal?
Smith.ai receptionists may take payments using PayPal for inbound callers and also call clients who owe money using your web form or a client-specific invoice.
What Kind of Company Is Smith AI?
Smith.ai is a virtual intake and receptionist for solo and small legal practices. The company employs qualified receptionists in the United States who take calls, screen and greet visitors to the website, set up appointments, and process payments.
How Long Does It Take for Smith AI to Hire?
Considering 70 user-submitted interviews for all job titles, the recruiting process at Smith.ai takes an average of 12.96 days.
Is AI Smith App Legit?
Yes, Smith.ai is trustworthy, but there is something you should be aware of. Scammers posing as Smith.ai employees may publish Smith.ai job openings on numerous employment boards and platforms.
These scammers use the same phishing strategy on remote job platforms like Appen, Teletech, and Rev.com.
This is how it works…
You apply for a job that appears to be from Smith.ai (or another remote work website). The contact information provided, however, is counterfeit.
How Much Does a Virtual Receptionist Cost?
In summary, depending on the plan, a virtual receptionist can cost anywhere from $25 to $3,000 monthly. However, virtual receptionist programs might include a variety of components.
Final Word on Smith AI
With over 1,000 customers, Smith.ai is a virtual receptionist and chat agent service. To encourage client involvement, the company offers 24/7-hired services and a few technologically advanced elements, such as “smart” chatbots.
Smith.ai suits those wishing to engage virtual receptionists or external support agents. Smith.ai is useful for firms trying to streamline communications across channels because it integrates various channels, such as the web, text, and social media. Customers who want to conduct live chat in-house and require marketing tools may look into LiveChat, Gist, or Tidio.
Sign up for a 14-day risk-free trial of Smith.ai if you want to try it.
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