How To Start A Successful Supermarket Business In Nigeria

Supermarket
photo by Greta Hoffman

In Nigeria, a supermarket business is a retail institution that provides a large variety of products to customers. Because of the country’s rising population and consumer demand for convenient shopping alternatives, starting a supermarket business in Nigeria might be a rewarding endeavour.

However, before entering the business, it’s critical to understand the nitty-gritty. It is for this reason that this article (on how to establish a supermarket business in Nigeria) was made specifically for you.

What is a Supermarket?

A supermarket is a huge brick-and-mortar store that sells a variety of commodities and consumables. It is a self-service commodity hub in which the buyer travels through aisles of things already arranged with price tags attached and selects whatever items they desire before paying at the cashier point. Supermarkets are not as large as hypermarkets, but they are larger and offer more commodities than typical food stores located in Nigerian corners and streets.

What is a Supermarket Business?

A supermarket is a huge retail store that sells a variety of groceries, household goods, and merchandise. Goods are organized into self-contained categories on shelves and aisles for easy identification.

It is a self-service centre where customers can shop for their preferred goods before proceeding to the cashier for costing and payment.

The supermarket is quickly becoming the favorite place to shop in Nigeria since it is convenient and has most of the items you need at reasonable prices. Also appealing is the flexible payment option; unlike in Nigeria’s traditional market, you can pay electronically or with cash.

This is a capital-intensive but profitable business. The self-service method, in which consumers can serve themselves until they reach the payment counter, minimizes the cost of labour in the supermarket business.

Business Opportunities In Supermarket Business In Nigeria

Other job opportunities associated with the supermarket business include the following:

#1. Cashier Services

Depending on its size, every supermarket employs two or more cashiers. These positions are primarily reserved for young people with strong business acumen who can interact with clients and make transactions.

#2. Transportation Services

Two types of supermarket delivery services exist. All traditional brick-and-mortar retailers regularly stock their supermarkets with groceries and other household supplies purchased from wholesale vendors. They are in need of delivery staff. Modern supermarkets, on the other hand, have now developed digital platforms for customers who cannot physically visit the store to complete their purchases. People can access virtual supermarkets and have their purchases delivered to them via mobile applications.

#3. Janitorial And Cleaning Services

Cleaning and maintenance, as insignificant as it may appear, is a critical function necessary in traditional supermarkets. As a result, possibilities for cleaners and janitors in the supermarket business exist all over the world.

#4. Security

Security is another crucial service required for the proper running of a supermarket. Supermarkets require the services of CCTV technicians and operators in addition to the security staff employed.

#5. Café Management

Some supermarkets prefer to liven things up by adding a cafe services area. Cafe owners and operators could benefit from this as well.

Steps To Starting A Supermarket Business In Nigeria

Although anyone can start a supermarket business, success is guaranteed if certain steps are followed. Every business has its own quirks; thus, one must be prepared and conduct thorough research before embarking into any type of business.

To ensure success, I have emphasized the basic procedures to consider when starting a supermarket business.

#1. Preparation

Starting a business needs careful preparation, capital, and expertise of the industry. You can’t get out of bed and decide to open a supermarket. The odds of failure are great.

First, do a feasibility analysis of the business venture’s potential and threats. This is often accomplished through your business plan. In the business plan, you will outline the aims and objectives of the proposed business, the money needed, the mode of operation, and any potential initiatives to increase profit. In addition, the business plan will provide insights into the market, competitors, and pricing and will assist you in developing strategies to defeat the competition.

After you have completed your feasibility study and written your business plan, you should register your company with the Corporate Affairs Commission.

Depending on your preference, you can register as a sole proprietor or a limited liability corporation.

#2. Capital

A supermarket business necessitates a substantial investment. Renting or establishing a store, for example, can be quite costly in Nigeria, costing millions of naira depending on location.

If you don’t have the funds but want to start a business, you can use your business plan to get finance. You can approach banks for a loan or look for investors who would invest in your business as debt finance or in exchange for equity.

There are various ways to raise funds for your business, including personal savings or asset sales, friends and family, crowdsourcing sites, and cooperative organizations.

There are various aspects of the business that necessitate large sums of money. Rent, the cost of equipping and setting up the store, the cost of acquiring goods, the deployment and implementation of technology, the cost of purchasing computers and equipment, the cost of running the business such as salaries, and so on must all be considered. All of this costs money, and we estimate that you would need roughly N3 million naira to start a modest standard supermarket business. Remember that this quantity is determined by your location in Nigeria.

#3. Location

The success or failure of a supermarket business is determined on its location. A normal supermarket cannot be operated in a rural region; it is best suited to urban or suburban settings.

Consider putting your supermarket on a busy street, near a crossroads, gas stations, or in an easily accessible region. In addition, locating in an area with a reliable power supply is beneficial for reducing gasoline costs.

Furthermore, find a site with a clean and odor-free environment.

#4. Build A Store

Once the location has been determined, the structure or area must be erected or rented. Following that, you outfit the supermarket, arranging shelves and displaying things such that they are easily visible.

Make different sections and categories, and use tags or signboards to guide you. To avoid people running into one another, the supermarket should be spacious enough for simple movement.

You can also split items such as female goods, male goods, and so on. Related goods with price tags can be grouped together.

The store should include cooling systems (fans and AC) in different parts for customer comfort. In addition, the store should be burglary-proof and have fire alarms installed in case of a fire.

The store’s layout should be designed such that it is easy to link to other surrounding rooms and places, such as the warehouse, cash registers, checkpoints, access points, toilets, and kitchen (if you intend to bake).

#5. Warehouse

Unless you own a tiny shop, a supermarket business does not require you to rush to the market every day to stock up on finished items. It necessitates purchasing vast quantities of goods and storing them so that sold-out commodities may be restocked.

The warehouse, which can be located at the back or side of the supermarket or in another area of the building, stores reserve supplies. Non-staff members should be barred from entering. It should also be easily accessible for replenishment.

The warehouse manager should stack the merchandise with extreme caution. Each item must be labelled and tagged. Keep fragile objects apart from heavier ones, eatables separate from non-eatables, and non-perishables separate from perishables. The warehouse must be kept secure at all times.

#6. Human Resource

A supermarket business differs from a local store where the day-to-day operations are handled by a single person. Because of the sensitivity of the business, you must hire experienced employees who are customer-focused and trustworthy. Training and seminars can be organized to ensure proper integration.

#7. Products

The supermarket owner should have multiple trustworthy suppliers for the things he sells. As long as you are not marketing a specific item, it is critical to establish relationships with manufacturers, distributors, wholesalers, importers, and marketers of various commodities.

It is also critical to understand when to refill, how much to reload, and how to haggle and get the greatest price.

#8. Tools for Inventory

Using inventory tracking software will help you uncover the best-selling things, track every item sold, and identify which items need to be replaced. You can track your inventory using a variety of tools.

To keep track of your inventory, use a computer equipped with a barcode scanner and inventory software. Scanning automatically registers objects into the system. Manual inventory monitoring might be time-consuming, but it can be a viable option if your software is unavailable.

#9. Payment

All purchases are made at the counter. People pay for products and receive receipts at the counter. For the computer to complete the transaction and update the inventory list, each item sold must be scanned by the barcode scanner.

To increase purchases at the counter, you can use marketing tricks such as placing attractive offers at the checkpoint. You can leave cookies, chocolates, toys, and other items on the counter. This method is really effective; as a client is waiting in line, they find themselves adding these goods to their carts.

#10. Marketing

Because of the numerous stores that exist nowadays, you can only stand out if you have a great marketing and promotion strategy. Begin by raising brand recognition in your immediate vicinity. People in your community should be aware of the existence of your business.

Create customized cellophane bags with your business name, logo, and contact information plainly printed on them to bundle purchased items.

Create, print, and distribute flyers in your area. Invest in billboard advertising as well. Make coupons, bonuses, and discounts available. Furthermore, having an online area where consumers can shop online and have their goods delivered to their door can help you stand out.

Most crucial, ensure that you provide excellent customer service and sell things that are not spoiled or expired. If you offer expired merchandise, negative word of mouth will spread and clients will not return.

Challenges of Supermarket Business in Nigeria

Some of the difficulties you may face and avoid while on this business path are as follows:

  • High startup costs
  • Maintaining a supermarket business could be expensive and demanding.
  • Supermarkets are not available to people in small towns and villages.
  • Erratic power supply in most parts of Nigeria.
  • High risk of robbery attacks.
  • Distrust between supermarket owners and employees
  • Most commodities cannot be sold in bits.
  • The poor road network makes delivery difficult and expensive.

Are Supermarkets a Good Investment?

Supermarkets are a fantastic investment in the appropriate circumstances, but they, like any other business, come with their own set of chances and obstacles. The value of a supermarket depends on a variety of things, including your business acumen, market conditions, location, competition, and the techniques you employ.

What is the Most Profitable Supermarket?

These are Nigeria’s most lucrative supermarkets right now: Shoprite, Grand Square, CCD Superstores, Park ‘n’ Shop, SPAR Nigeria, Ebeano Supermarket, Hubmart, Addide Supermarket, Market Square, Justrite Superstore, Philhallmark Supermarket, and Mallmart Supermarket are just a few of the supermarket chains in Nigeria.

What is Bigger than a Supermarket?

A hypermarket is typically larger than a traditional supermarket. A hypermarket is a retail business that combines features of a supermarket and a department store. It has a wide variety of things under one roof, including food, clothing, electronics, household items, appliances, and more.

Are Small Supermarkets Profitable?

Yes, small supermarkets can be profitable provided they are well-planned, properly managed, and meet the demands of their target market. A small supermarket’s success is primarily determined by a variety of criteria, including location, product quality, pricing tactics, customer service, and operational efficiency.

Is it Hard to Run a Supermarket?

Yes, running a supermarket business is difficult. However, the benefits and joy of serving the community and developing a prosperous business exceed the challenges of owning a supermarket.

Conclusion

We’ve demonstrated that the supermarket business is very competitive but profitable when done correctly.

Starting a business, like any other business idea we cover on this platform, does not ensure success. You must work hard, be determined, and manage a well-organized business.

Success will not come easily; you must endure and constantly modify your business. You will also require a viable business plan, which we can assist you in developing.

Goodluck. Your supermarket business is about to get started.

References




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