DOORDASH VS GRUBHUB: Which Delivery App Is Better 2023?

Many food delivery firms have sprung up in recent years to meet the growing demand for this type of service. Grubhub and DoorDash are only two of the most well-known in the United States. If you want to become a driver for one of them or simply a customer, here’s a detailed comparison of DoorDash and GrubHub.

DoorDash vs. Grubhub: Overview

Before we get into the pros and cons of DoorDash vs. Grubhub, let’s learn a little bit about each firm.

DoorDash

Since its inception, DoorDash has come a long way. This organization now delivers for thousands of restaurants throughout the United States, Canada, Japan, Germany, and Australia. DoorDash is now an amazing delivery service for people who want to get groceries, necessities, and their favorite food without leaving their houses.

Grubhub

This well-known company was established in 2004 as an alternative to paper menus. It joined with Seamless’ food delivery service in 2013, becoming the food delivery behemoth that customers have come to know and love. Today, Grubhub processes over 715,000 orders each day and has over 365,000 restaurant partners in over 4,000 American locations.

DoorDash vs. Grubhub: Customer Experience

If you live in an area where both DoorDash and Grubhub are available, or if you travel regularly and enjoy using these services, here’s a breakdown of how the customer experience differs.

Ordering

The ease with which you can place your order might make or break your decision to use a food delivery service.

Ordering from Grubhub

The Grubhub app is simple to use. Each restaurant provides information such as your proximity to the restaurant and expected wait times to get your food delivered. If a restaurant is about to close, the app highlights it in red. You may also invite up to 20 friends to join your order — known as a group order — so that everyone can place their own purchase.

Here’s how to use the Grubhub app to place an order:

Launch the app and enter your home address.
Toggle between “Delivery” and “Pickup” on the toggle button. All nearby eateries will be displayed.
Browse the menus and add the foods you want to your bag after selecting them.
Tap “View order” to go over your order, specify whether you want utensils, and leave a tip for your delivery driver.
Tap “Continue to Checkout” to input your payment information, review your address, add any special instructions, and finish your order.

Ordering from DoorDash

DoorDash’s app is a touch more cluttered and clunky than Grubhub’s, but it has more search features to help you discover the meal you’re looking for. It provides anticipated delivery and pickup times as well as a “Group Order” option. You may also use the DoorDash app to order things like pet food, flowers, groceries, and gifts.

Here’s how you use the DoorDash app to place an order:

Sign in and select the restaurant from which you wish to order.
Browse the menu and choose what you want.
For each item, press the “Add to Order” button.
Tap “View Cart” to see your total and ordered products.
Select “Continue.”
Choose a payment option, write any special instructions, and leave a tip.
To finish your order, press the “Place Order” button.

Food Options

When you order from a food delivery service, you’ll want to choose from a menu that includes your favorites.

Food Selection on Grubhub

Grubhub provides food from chain restaurants, fast food restaurants, small eateries, and convenience stores. The app is divided into categories such as “Don’t Break the Bank,” “30 Minutes or Less,” and “Support Local Favorites” — or you can simply scroll through all of the available restaurants.

Food Selection at DoorDash

DoorDash, like Grubhub, provides a selection of items from chain restaurants, fast food restaurants, local eateries, and convenience stores. It also features a “Trending Now” section where you can see what people in your area are ordering right now. When you select a restaurant, you can view the most frequently ordered items. This could be useful if you’re traveling and staying in a strange city.

The app is organized into sections such as “Try Something New,” “Most Popular Local Restaurants,” “Fastest Near You,” and “Now on DoorDash,” and you may search for what you want in a variety of ways.

Delivery Fees

Both food delivery businesses often charge identical delivery fees. However, those fees may vary depending on the restaurant you choose and the time of day.

Grubhub Delivery Fees

Grubhub’s standard delivery price ranges between $5 and $6. It charges a service fee of 2.9% of the order. So, for a $40 delivery order, you would pay $1.16 in service fees in addition to the delivery price.

Charges for DoorDash Delivery

DoorDash delivery rates vary depending on a number of criteria, including the restaurant from which you purchase and the time of day. A typical DoorDash delivery fee, like Grubhub, is between $5 and $6. You may also be charged a service fee of up to $3.

Problem Resolution

Here’s what to expect if there’s a problem with your order.

Grubhub Issue Resolution

Grubhub offers the Grubhub Guarantee, which guarantees that you will get the best pricing and on-time delivery for every meal you order.

If the price you paid is higher than the price of another food delivery service, Grubhub will issue you a Grubhub Guarantee Perk for the difference, up to $10, as well as $5 off your next Grubhub order. If your meal is late, Grubhub will send you an email with a Grubhub Guarantee Perk that you can spend on your next order.

DoorDash Problem Resolution

DoorDash requests that customers report orders that were not delivered on time, but it does not indicate how the issue will be remedied on its website. It does, however, provide a Quality Guarantee for things that are spoilt or not fresh, wrong or missing — or if you are dissatisfied with a substitution.

You must report the problem within 24 hours to get a refund or DoorDash credit at the discretion of DoorDash.

DoorDash vs Grubhub Pay: Which Drivers Make More Money?

One of the most important elements is driver compensation because if you want to make extra money, you don’t want to waste your time. Both organizations’ wage structures have evolved over time and now involve a variety of elements. Let’s take a look at how each delivery service is compensated and how pay is currently computed in 2023.

DoorDash Driver Pay

When bonuses, tips, and other fees are factored in, DoorDash drivers may realistically expect to make $15-$25 per hour while on the job. You get paid per order, not an hourly fee, as with most services.

DoorDash Payment Model

The most recent DoorDash pay model was implemented in 2019, and the most significant improvements are that all drivers now have a guaranteed basic pay level and retain 100% of their tips. Previously, tips were used to subsidize compensation for drivers earning less than a specific amount.

The following is how DoorDash presently calculates pay:

The base wage is the guaranteed minimum that drivers receive per order. It varies depending on the order and goes from $2 to $10. Before accepting an order, drivers see this amount on the Dasher app, and you always keep 100% of it.

Promotions provide you with the opportunity to boost your earnings. Peak Pay periods occur when particular delivery zones in the Dasher app light up red with a plus dollar figure, indicating the additional amount you’ll make in addition to your base pay. This is usually between $1 and $4 every delivery.

“Complete X number of deliveries in a set amount of time” is an example of a challenge. You will receive bonus cash if you finish the task. Dashers might receive challenge bonuses in addition to Peak Pay.

When the consumer checks out, tips are added, and you keep 100% of your DoorDash tips.

Grubhub Driver Pay

According to driver reports, Grubhub drivers earn between $10 and $23 per hour. Grubhub also pays per order rather than hourly, and pay is calculated using a variety of parameters. Consider the following:

Model of Payment for Grubhub

Until recently, Grubhub made it clear that drivers were paid $0.22 per mile and $0.13 per minute. They’ve adopted a more ambiguous pay structure comprised of four components: delivery amount, Grubhub contribution, tips, and incentives.

Here’s what each of those criteria entails:

Delivery compensation consists of base pay plus any applicable bonuses, although they are unsure what those extras are. Mileage, delivery type, time spent delivering, and your local market are all factored into your base compensation.
A newer component is the Grubhub contribution, which is intended to assist drivers earn a minimum fixed rate for their local market. Only if you drive during a scheduled blog and fulfill Grubhub’s Acceptance Rate requirements will you be eligible for the contribution.
Tips are entirely the driver’s responsibility.
Missions and special incentives are intended to increase your earnings. They include things like entering sweepstakes and meeting driver targets in a certain period of time.

When it comes to driver remuneration, DoorDash beats Grubhub since drivers claim a higher average hourly wage that ranges from $15 to $25/hour. We like how both drivers keep 100% of their tips.

DoorDash vs. Grubhub: Driver Requirements

Because these organizations have identical driver criteria, many people join up to drive for both. But first, let’s look at the standards for Grubhub and DoorDash drivers.

Requirements for DoorDash Drivers

18 years of age or older
Do you own an iPhone or an Android smartphone?
Any automobile, scooter, or bicycle (in certain cities)
A valid driver’s license is required.
Auto insurance if driving
Social Security number if delivering in the U.S.
Consent to a DoorDash background check

Grubhub Driver Requirements

Must be at least 19 years old (or 21 in Chicago or Las Vegas)
Own an iPhone with iOS 11 or higher OR an Android with 5.0 or higher
Any automobile, scooter, or bicycle (in certain cities)
A valid driver’s license is required.
Auto insurance if driving
Social Security number if delivering in the U.S.
Acceptance of a background check

DoorDash vs. Grubhub Pay

DoorDash compensates Dashers via direct transfer every week on Friday. The majority of drivers indicate that money arrives in their bank account on Wednesdays. If you need money right away, you can use Fast Pay for $1.99 to cash out for same-day payment.

You can also receive a free DasherDirect card, and DoorDash’s prepaid business Visa card, and enjoy no-fee quick deposits that appear in your account immediately after each delivery. Approval is required for all applicants.

Grubhub follows a similar payment schedule, with funds made out by direct deposit on Thursday and landing in drivers’ accounts 3 to 5 days later. You can also use Instant Cash Out for $0.50 to get paid right away.

While Grubhub has a less-priced early payment option, you can get free quick payments by signing up with DoorDash’s Dasher Direct card.

Both DoorDash and Grubhub have seen substantial growth in recent years, particularly with the start of the 2020 pandemic. So, let’s see where you can now find DoorDash and Grubhub.

DoorDash is now available in over 7,000 cities across the United States, Canada, Australia, and Japan. It is available in all 50 states, as well as Washington, D.C., and Puerto Rico. Overall, DoorDash has the greatest market share for meal delivery services, and has done so since around 2019. According to Bloomberg’s Second Measure, they will account for 65% of total US sales in April 2023, while Grubhub will account for 13%.

Grubhub is available in over 4,000 communities across the United States, servicing over 300,000 small restaurants and national franchises. It is also sold in the United Kingdom, Canada, Germany, and the Netherlands. According to the same survey, it has a 9% market share compared to DoorDash.

While both Grubhub and DoorDash are available in practically every city in the United States, customers choose DoorDash over Grubhub.

Grubhub vs. DoorDash: Driver Support

DoorDash, Grubhub, and other businesses have begun to look for methods to better help their drivers as they manage crises in recent years. What you may expect from Grubhub and DoorDash is outlined below.

DoorDash Driver Support

A short weekly gas bonus is available for Dashers who drive the most. If you drive at least 100-225 miles per week, you will receive a $5, $10, or $15 incentive.
Drivers who sign up for and utilize the free DasherDirect prepaid business Visa debit card from DoorDash can receive 10% cash back on all petrol purchases. The card is available to all Dashers, and there is no credit check.
During the peak of the pandemic, DoorDash temporarily offered “sick leave” pay.
Contactless deliveries can be requested by drivers.

Grubhub Driver Support

To combat rising fuel expenses, Grubhub temporarily upped driver pay by an undetermined amount.
Face masks and hand sanitizer are included in the new driving kits, which are available for reorder every 30 days.
Contact-free deliveries can be requested by drivers.
Grubhub now offers a low-cost health-care package called UnderWing health. Drivers pay $20 each month and receive board-certified doctor appointments by phone or video, free medication coverage for common ailments, and mental health treatments.

Which is Cheaper, Doordash or Grubhub?

In general, Grubhub is the less expensive option. This is because you simply pay the restaurant’s delivery fee; you don’t have to pay any additional expenses to Grubhub. In contrast, with DoorDash, you pay a delivery cost as well as a service fee to the restaurant (in some situations).

Can You Make $1000 a Week With Grubhub?

If you follow a few simple steps, you may earn $1000 each week with GrubHub.

How Much Can You Make Doing Doordash 40 Hours Per Week?

You would earn $1,000 before taxes if you worked 40 hours each week, which is considered full-time.

Is Driving for GrubHub Worth It?

Grubhub may not be the most lucrative side hustle, but it is a terrific way to get started with side hustles and the gig economy, as are all of the other delivery platforms. It’s not difficult to get started with Grubhub. It will be available when you need it as long as you keep an active account.

DoorDash vs. GrubHub: Conclusion

You can earn money delivering for DoorDash or GrubHub, both of which have a strong presence in numerous locations. Despite significant variances in payment models and merchant partners, both provide a comparable delivery experience.

If you must choose one, choose DoorDash because it is more popular. There will be more options to earn money, but also more competition. Download the app and look for chances in your field, as this is a key component.

In most cases, it’s preferable to test both applications to evaluate which is more profitable in your location. Also, keep an eye out for driver promotions that will help you earn extra money to improve your hourly rate.