ACUMATICA: Features, Reviews, Pricing & Competitors

ACUMATICA
Photo Credit: Yondu

Acumatica Erp is a cloud-based ERP solution that helps businesses manage financials, analytics, and accounting. It provides an array of features, offers reviews and pricing, and has several competitors. However, this article will explore the features of Acumatica, review customer sentiment, Acumatica Erp, review, pricing, marketplace, as well as its competitors.

What is the purpose of Acumatica?

Acumatica ERP is a versatile and fully customizable cloud-based Enterprise Resource Planning (ERP) software designed to streamline and enhance the operations of businesses of all sizes. For instance, its modular architecture allows organizations to select and tailor specific modules to meet their unique requirements, enabling them to adapt and scale as their needs evolve over time.

Moreover, one of Acumatica’s standout features is its role-based views and dashboards. These provide specialized interfaces for various business functions, including finance, IT, operations, and sales and marketing leaders. Users can even create personalized dashboard views, simplifying workflow and reducing the need to switch between different modules. Acumatica has earned recognition as one of the leading role-based ERP systems in the industry in 2023.

Acunmatica Values & Ethics:

Acumatica works hard to protect the basic rights of its customers. It doesn’t just make promises; but puts people’s beliefs into action through the “Acumatica Customer Bill of Rights. Furthermore, its customer has the following inalienable rights:

#1. Transparent Fee Structures:

Acumatica software proposals provide crystal-clear fee structures, free from hidden or unexpected charges after implementation. We value transparency in our pricing.

#2. Unlimited User Access:

With consumption-based licensing, customers have the right to unlimited user access without the burden of purchasing user licenses. Likewise, Acumatica believes in flexibility and scalability.

#3. Full Adaptability:

Customers are entitled to adapt and customize the solution according to their unique needs. This includes configuring workflows, logic, reporting, and integrations to match their business requirements.

#4. Transparent and Fair Pricing:

Acumatica is committed to transparent pricing and agreements, ensuring that our customers understand both current and future pricing without being tied to long-term commitments.

#5. Flexible Deployment Options:

Acumatica customers have the freedom to choose where they deploy their systems, whether on a public or private cloud. Its ERP supports their ability to switch as their business needs evolve.

#6. Open Platform with Dynamic APIs:

Acumatica provides a complete and open platform with dynamic Application Programming Interfaces (APIs) across the entire application, including any customizations.

#7. Comprehensive Security Model:

Acumatica’s security model goes beyond application access and covers data, reports, and devices, enhancing the protection of sensitive information.

#8. Data Ownership and Accessibility:

Customers own their data, both now and in the future. They can access it in a relational format that is easily usable and accessible.

#9. Community Knowledge and Resources:

We encourage customers to tap into the vast knowledge and resources developed within the broad community of employees, partners, and fellow customers.

Key Features That Set Acumatica Apart:

#1. Modular Architecture:

Acumatica’s flexible and modular structure allows businesses to choose and pay for only the features they require. Comparatively, this approach prevents users from becoming overwhelmed during implementation and ensures they can easily adapt as their needs change.

#2. Industry-Specific Editions:

Recognizing that no single ERP solution suits all industries, Acumatica offers five distinct editions tailored to specific sectors, including General Business, Distribution, Manufacturing, Retail-Commerce, and Construction. In addition, this specialization ensures that industry-specific requirements are met.

#3. Robust APIs for Integration:

Acumatica boasts robust Application Programming Interfaces (APIs) that facilitate swift integration with existing tools and systems, enhancing connectivity and data sharing.

#4. Support for Remote and Field Collaboration:

Acumatica’s real-time reporting enables remote and field workers to access critical business metrics, promoting seamless collaboration. The availability of mobile apps further enhances connectivity and productivity.

Drawbacks:

  • Nontransparent Pricing: It does not publicly disclose its pricing plans, making it challenging for potential users to estimate costs. Additionally, the software is sold exclusively through a network of value-added resellers, which can complicate the procurement process.
  • Limited Industry Coverage: It may lack comprehensive industry-specific functionality in certain sectors, such as healthcare or education. While it offers specialized editions for various industries, it may not meet the needs of every niche.
  • Potential Cost: If a business requires numerous features that are not included in the standard offering, the price of Acumatica can escalate, potentially becoming costly.
  • Cloud-Focused ERP: Although it primarily operates as a cloud-based ERP system, it does offer on-premises deployment upon request.

Also, Acumatica is a highly customizable and adaptable ERP solution with a modular structure and industry-specific editions. However, potential users should be aware of its nontransparent pricing, limited industry coverage in certain areas, and the potential for costs to increase based on feature requirements.

Acumatica Marketplace

Acumatica Marketplace is an online platform or ecosystem that provides a centralized location for its ERP users to access a wide range of complementary applications, extensions, integrations, and services to enhance their ERP experience. Furthermore, its marketplace serves as a hub where businesses can discover, evaluate, and implement solutions that align with their specific needs, industry, and operational requirements.

Acumatica Marketplace Target Market:

Acumatica Marketplace is designed to cater to a broad spectrum of companies across various industries. It is a versatile solution that can be adapted to meet the needs of businesses of all sizes. Some of its notable clients and the typical industries it serves include:

  • Cornell Cooperative Extension
  • Dukathole Group
  • Eagle Fence Distributing
  • Clive Coffee
  • Quality Material Handling

Acumatica’s target industries encompass:

  • Construction
  • Distribution
  • Manufacturing
  • Retail-Commerce

Acumatica Implementation and Integration:

Acumatica offers flexibility in software deployment, providing clients with three distinct options:

  1. Software-as-a-Service (SaaS) Deployment: In this approach, clients entrust the installation and maintenance responsibilities to a proficient, full-time cloud host, such as Amazon Web Services. This cloud-based deployment ensures hassle-free management and accessibility.
  2. Private Cloud Deployment: Clients have the flexibility to deploy Acumatica on-premises using a dedicated channel provided by their preferred cloud-hosting vendor. Similarly, this approach offers control and customization while still utilizing cloud infrastructure.
  3. Private Perpetual Deployment: Clients can choose to deploy Acumatica either on-premises or through their preferred hosting vendor. This option provides the adaptability of on-premises deployment or the convenience of third-party hosting.

Irrespective of the chosen deployment method, Acumatica ensures a smooth implementation process. Clients are supported by Acumatica Partners, individuals who have undergone comprehensive training on the system and have successfully passed an exclusive ERP implementation examination. These experts guide clients through the implementation and integration phases, ensuring a successful adoption of the software.

Acumatica Customer Service & Support:

In addition to the support provided by Acumatica Partners, it offers supplementary levels of customer service and technical support to enhance the user experience.

  • Acumatica Direct Customer Support: This service offers end users various flexible options for accessing technical resources, assistance with troubleshooting, and comprehensive documentation. Users can also connect with product specialists to address more complex technical issues.

Technical resources provided include:

  • Acumatica Open University: A 24/7 resource hub providing access to educational materials for implementation guidance, training, and certifications.
  • Chat Support: Real-time chat support for immediate assistance.
  • Acumatica Community: A collaborative platform that includes a knowledge base, a system for providing product feedback and voting, and Acumatica User Groups for user engagement and knowledge sharing.
  • News and Blogs: Access to news updates and informative blogs.
  • Webinar Recordings: Archived recordings of webinars for on-demand learning.
  • Online Incident Management: A platform for managing and tracking support incidents.

Pricing:

Acumatica’s pricing model focuses on the features and resources chosen rather than the number of users. However, the cost is influenced by the following factors:

  1. Immediate Application Needs: The applications a client wishes to use right away.
  2. License Type: Whether the client opts for a private cloud, Software-as-a-Service (SaaS), or private perpetual license.
  3. Projected Consumption: The anticipated level of data storage and business transactions.

For a detailed pricing quote, interested organizations can directly contact Acumatica.

Furthermore, organizations have the opportunity to explore Acumatica through a trial run hosted on Amazon Web Services, allowing them to assess the platform’s suitability for their needs.

Acumatica ERP Setup and Customization:

As per Acumatica reviews, the setup process for this ERP system is straightforward and user-friendly. Although, it boasts an intuitive user interface and offers full customization to align with your specific business needs. The role-based views within Acumatica allow users to create their own dashboards, promoting efficient workflow management.

For businesses of varying sizes, Acumatica Marketplace provides the option of FastTrack Deployment, tailored for mid-market growth businesses. Moreover, this feature offers a well-tested and robust framework for seamless deployment. Acumatica commits to getting your system up and running within 90 days or less when you opt for FastTrack Deployment.

Furthermore, if you prefer a hands-on approach, Acumatica offers resources for self-setup, including a guide to ERP implementation, which provides valuable tips for a successful setup process.

Acumatica ERP Security:

Data security is a paramount concern for any ERP system, especially given the critical business data it handles. This concern is further amplified when data is stored in the cloud. Acumatica’s cloud ERP addresses these security concerns through various measures:

  • Role-Based Access Control: Access to data is strictly controlled based on user roles, ensuring that sensitive information is only accessible to authorized personnel.
  • Data Encryption: Data is encrypted to protect it during transmission as well as storage, safeguarding it from unauthorized access.
  • Multifactor Authentication: Enhanced security is achieved through multifactor authentication, requiring users to provide multiple forms of verification before accessing the system.
  • Real-Time Threat Monitoring: Acumatica employs real-time threat monitoring to promptly identify and address potential security risks.

Lastly, the system undergoes regular updates, including security patches and bug fixes, to ensure it remains secure and compliant with the latest security standards. The safety and privacy of your information are top priorities for Acumatica.

Acumatica Competitors

Acumatica operates in the competitive enterprise resource planning (ERP) software market, where several notable competitors offer ERP solutions tailored to various business needs. Some key Acumatica competitors include:

#1. SAP Business One:

SAP is a key Acumatica Competitors, it offers ERP solutions for small and midsize businesses with features such as financial management, CRM, and inventory management. You can set up SAP Business One locally on your server or in the cloud.

#2. NetSuite:

NetSuite, now owned by Oracle, provides a cloud-based ERP solution that covers financial management, CRM, e-commerce, and more. It саtеrѕtо a wіdеrаngеоfіnduѕtrіеѕ and buѕіnеѕѕ sizes.

#3. Microsoft Dynamics 365:

Microsoft offers a suite of ERP solutions under the Dynamics 365 umbrella, including Dynamics 365 Business Central and Dynamics 365 Finance and Operations. These solutions are known for their scalability and integration with other Microsoft products.

#4. Oracle ERP Cloud:

Oracle’s cloud-based ERP solution offers extensive financial management capabilities, procurement, project management, and supply chain management. Moreover, it targets midsize to large enterprises.

#5. Epicor ERP:

Epicor provides industry-specific ERP solutions designed for manufacturing, distribution, retail, and service industries. Its offerings include both on-premises and cloud-based ERP solutions.

What programming language is Acumatica written in?

Acumatica is written in C# (C Sharp) and JScript.NET. However, it can also accommodate code written in the.NET Framework, AJAX, HTML, and other programming languages.

How many companies use Acumatica?

According to their website, Acumatica currently has 12,000+ customers and 1500+ partners. Certainly, the majority of those customers are companies of varying sizes.

How do I apply for payments on Acumatica?

To apply for payments on Acumatica, you will need to log into your Acumatica account and navigate to the “Cash Management” section. Moreover, from there, you can create new payments or review and manage existing ones. To create a new payment, select the “Vendor Payments” option from the “Cash Transactions” menu. From there, you can review your vendor list and select the one that you wish to make the payment to. Furthermore, once selected, you can enter the payment details, such as the payment date, account number, amount, and any additional notes. When you click “Save”, the payment will be created in your Acumatica account.

How much is an Acumatica license?

The cost of an Acumatica license varies depending on the edition, number of users, and package chosen. On average, the cost for one user with the Enterprise edition of Acumatica is around $10,000. Additionally, there are discounts available on annual subscription packages. It is recommended that users contact an Acumatica partner for the most accurate pricing information.

Is Acumatica public or private?

Acumatica is a private company.

Conclusion

Acumatica is an excellent choice for businesses looking for a comprehensive, cloud-based ERP solution that can be tailored to their unique industry and business needs. With features such as centralized data management, a user-friendly interface, reporting capabilities, and mobile access, Acumatica is a versatile and powerful solution. Additionally, the pricing for Acumatica is competitive and users can receive discounts through support and maintenance plans. Lastly, Acumatica definitely stands out against some of its competitors, such as NetSuite and Dynamics 365, and its features, reviews, and pricing make it a viable option for businesses of all sizes.

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