Alert Logic: Features, Review, Competitors & More

Alert Logic
Image Source: BankInfoSecurity

When it comes to protecting sensitive data, no matter where it resides—in the cloud, in hybrid settings, on-premise, or in Amazon Web Services (AWS)—Alert Logic has you covered with their fully managed and monitored Security-as-a-Service (SaaS) solution. In this article, we will discuss Alert Logic MDR.

Alert Logic Overview

With major offices in North America, Europe, and Asia, Alert Logic is a global leader in the creation and distribution of network security software. It has carved itself a niche among industries that require strong network security, such as the financial sector, technology organizations, healthcare providers, and e-commerce platforms, and it mostly serves large and medium-sized businesses. From the most fundamental building blocks to complex, all-in-one solutions, Alert Logic has you covered. Cloud, on-premise, and hybrid deployment models are all possible. Alert Logic’s products and services cover all the bases when it comes to ensuring a secure network, from threat intelligence and vulnerability management to log management and cloud protection. Alert Logic’s comprehensive security suite, scalability, deployment options, 24/7 threat monitoring, and dedicated cybersecurity team are its five primary benefits. However, since its start in 2002, Houston, Texas-based Alert Logic has been dedicated to improving network security worldwide.

It’s compatible with PCs and Macs, desktops, and portables of all shapes and sizes because the program is cross-platform. Alert Logic offers round-the-clock availability of agents in addition to online and telephone support to guarantee a satisfying user experience. They also provide a wealth of instructional resources, including video guides and written guides. High levels of security are a top priority for Alert Logic. They use cutting-edge encryption techniques, strictly adhere to access control and data protection regulations, and have received approval from relevant industry bodies, all of which demonstrate their commitment to data security.

What Is Alert Logic?

Alert Logic is a complete network security software program that gives consumers the best defense against online dangers.

Its primary functions are to gather and analyze threats, scan for vulnerabilities, maintain logs, and provide protection in the cloud. Potential security flaws can be quickly identified and fixed with the help of Alert Logic’s predictive analytics and machine learning capabilities. 

Alert Logic’s features, which include better network security, proactive threat detection, efficient workload configuration, and easy interaction with popular cloud platforms like AWS, Azure, and GCP, are all appealing.

What Does the Alert Logic Package Include?

Alert Logic includes a wide variety of tools necessary to set up and maintain a safe network infrastructure. The essential components comprise Vulnerability Assessment, Threat Detection, Log Management, and Cloud Defense. The program also includes HIPAA and GDPR compliance for healthcare and e-commerce, respectively. Alert Logic easily integrates with major CSPs like Amazon Web Services (AWS), Microsoft Azure, and Google Cloud.

Alert Logic MDR

A corporation can detect, investigate, and eradicate active threats across its networks, applications, and endpoint devices with the assistance of Alert Logic MDR, a managed detection and response platform. Asset tracking, PCI compliance scanning, user activity monitoring, web log analytics, and real-time reporting are all part of the package.

Using Alert Logic MDR, IT departments can do vulnerability checks and get data on the number, location, and health of their assets. The dashboard provides managers with a ranked list of threats, as well as data on risks, remedial efforts, compliance standings, and configuration vulnerabilities. Network administrators can monitor for alterations to system directories, registry keys, values, and other application files using the file integrity monitoring function.

HIPAA, GDPR, ISO, COBIT, and other standards can all be met with the use of this platform, as can the identification and prevention of data breaches. IT experts also use topology maps to gain a holistic understanding of the interconnections, vulnerabilities, and exposures within a system.

How Does the Alert Logic Agent Work?

The Alert Logic Agent is typically used when running Alert Logic on the cloud. Keep reading to learn more about the vital role that the Alert Logic Agent plays in your organization.

#1. Agent Education

In order to gather host information from our customers and clients, Alert Logic employs agents within its network intrusion detection system (IDS) and log management services. Agents only save relevant data and relay it to Alert Logic for further examination. Our network IDS and log management services use agents as the primary mechanism for gathering information about network activities within your secure settings.

The network intrusion detection system (IDS) component of the agent attaches to the host’s network interface and records all incoming and outgoing packets.

The agent’s log management feature gathers data from hosts on which the agent has been installed. Both services require agents to be installed on your host computers in order to function properly. Alert Logic’s ability to monitor your cloud infrastructure may be impaired if you don’t install agents.

In a cloud setup, agents are essential to the operation of network intrusion detection systems and log management services. However, agents are not mandatory but can be useful in on-premises deployments. Agents in network intrusion detection systems (IDSs) offer a broader perspective than only inbound and outbound traffic. In addition, agents simplify deployment and management by keeping track of logs.

#2. Agent Installation

There are detailed installation guides available. Installing the Windows version of the Alert Logic agent begins here. Installing the Linux version of the Alert Logic agent can be found here.

One installation is all you need to keep track of for both services. The Alert Logic Agent just requires a single installation, which reduces host overhead and speeds up deployment.

#3. Collection Frequency

The log production rate of the protected host determines how often the Alert Logic Agent looks for log data to submit to Alert Logic. An agent will do a data check as often as necessary to keep up with the rate at which logs are generated, but no less frequently than once every 5–10 minutes. There is a maximum of 12 hours between checks if no data has been seen from a particular source (such as a single Event Log stream) for more than two weeks. 

If an agent’s local log storage capacity is getting low, it will try to transfer data more frequently.

#4. Performance Impact

Agents have minimal influence and operational costs on consumer systems. Due to its service-oriented nature, the complete system does not necessitate a reboot in the event of an agent-related issue. In such a scenario, it would be sufficient to restart only the agent service. Additionally, agents consume minimal amounts of hard drive storage.

Alert Logic Scans

The scanning process is capable of detecting and identifying vulnerabilities in both the network and host components of your environment. Scans have the capability to conduct simulations of external attacks in addition to conducting thorough vulnerability assessments that encompass registry examinations. Discovery scans in Data Center installations are responsible for identifying newly added assets or any modifications made to existing assets. Alert Logic scans can assist in achieving compliance with the Payment Card Industry Data Security Standard (PCI DSS). For further information regarding scans pertaining to PCI compliance standards, please refer to the resource titled “Manage PCI Scans.”

This paper outlines the many categories of scans that are compatible, recommended strategies for executing effective scans, and techniques for configuring and overseeing scan definitions and outcomes.

Alert Logic’s Advantages

The following are notable benefits among Alert Logic’s many features:

#1. Full Array of Safety Features

Alert Logic has many options to choose from, each of which improves some aspect of network safety. With so many features available, customers can control their entire network’s safety from a centralized location.

#2. Scalability

The necessity for comprehensive network security increases in tandem with the expansion of businesses. Alert Logic is specifically engineered to efficiently accommodate the expansion of your enterprise, thereby guaranteeing ongoing safeguards against cyber risks.

#3. Options for Adaptable Deployment

Alert Logic offers a range of alternatives, including cloud, on-premise, and hybrid models, to allow businesses to select the most suitable strategy according to their specific requirements.

What Is the Difference Between Alert Logic’s SIEM and MDR?

When it comes to improving their security and satisfying regulatory mandates, many businesses implement security information and event management (SIEM) solutions. By giving businesses a bird’s-eye view of the security landscape, SIEM solutions let them take preventative measures to keep their digital assets safe.

What is SIEM?

A steady stream of data flows out of IT enterprise systems in the form of logs documenting user and application activity, while security devices continuously produce enormous volumes of data that have yet to be analyzed. There may be indicators of compromise in all that data that can be used to identify threats.

In the realm of cyber defense, SIEM systems are at the forefront of data collection and analysis. They often support numerous feed formats and log data types. Users of an SIEM system can set up rules activated by certain data patterns and even experiment with machine learning analysis.

In fact, SIEM has the potential to be a game-changer in the battle against cybercrime. SIEM, however, is best viewed as an ongoing procedure rather than a static buy. Management is the most important aspect of the acronym.

The following are some of the reasons why SIEM platforms are so popular among businesses:

  • Uniform perspective. SIEM platforms provide a consolidated view of security logs in one location, streamlining the monitoring and analysis processes.
  • Personalization and setup. SIEM solutions provide a great deal of adaptability, so businesses can make the system work for them in accordance with their own unique needs and security rules.
  • Aid for conformity. SIEM’s built-in data storage and archiving features help companies retain relevant information for audits, satisfying a wide range of compliance laws.

In addition, the global value of the security information and event management market was $2.83 billion in 2019 and is expected to reach $6.42 billion by 2027. 56% of those polled in a SIEM-specific survey reported using SIEM solutions, and another 34% said they planned to do so within the next year. Is it safe to say that SIEM has triumphed against MDR? In a word, no.

What Are the Cons of SIEM?

While a good SIEM system can aid businesses in threat management, reality typically falls short of what was hoped for. This isn’t due to the ineffectiveness of SIEMs per se, but rather to their inefficient implementation.

Many businesses treat their investment in SIEM as though it were a one-time expense. More so than with most technological resources, they undervalue the time and effort required to produce value and to effectively manage something that requires constant upkeep.

However, security professionals are still needed to keep correlation rulesets and log analysis under check, despite the SIEM platform’s seeming autonomy. The security team is responsible for developing and updating detection criteria and analyzing data from a variety of threat intelligence sources. Once the logs have been compiled, the focus can shift to eliminating false positives and fine-tuning the system’s current rules.

SIEM systems will only alert you to false positives, while actual security dangers go unnoticed if you don’t do this.

How Does Alert Logic MDR Work?

Managed Detection and Response shares the letter M as its most important letter with the Security Information and Event Management acronym. Businesses do not implement and manage Agent Logic MDR solutions in-house as they do with typical SIEM solutions. Instead, the company relies on a third-party team of security professionals to oversee MDR on its behalf.

MDR vs. SIEM: Which is Better?

Without question, SIEM products have been successful in protecting infrastructure. However, substantial time and financial inputs are needed to realize their full potential. A SIEM platform loses efficiency when the team’s knowledge, availability, or capacity to monitor data around the clock is compromised.

In contrast, MDR reverses the situation by eliminating the need to acquire and maintain supplementary security infrastructure to support SIEM products. There’s no need to go it alone and hire a full-time staff of security professionals to keep an eye on your systems and implement additional cybersecurity measures. MDR solution providers take on these roles and offer far more security and coverage than is possible with a conventional security and event management system (SIEM).

Alert Logic Reviews

Alert Logic has received rave reviews from customers looking for a comprehensive network security software solution. Users in a variety of sectors, including healthcare, finance, and technology, have praised the software for its robust feature set, especially its ability to efficiently manage vulnerabilities and provide real-time threat detection. Users have lauded the software’s simplicity, saying that it allows for easier navigation because of its welcoming design.

Furthermore, the quality of customer service is also commonly appreciated. This includes the availability of agents around the clock as well as the efficiency of online and phone help. The majority of people who have reviewed the software have given it a positive rating, and several of them have gone so far as to actively suggest it to others. High levels of client satisfaction are shown in consistently positive reviews across software rating platforms. Reviews and user experiences may differ depending on the needs and circumstances of individual users.

What Is the Alert Logic Security and Compliance Suite?

Using an appliance/agent mode on the client’s local network, Liquid Web’s Alert Logic Security and Compliance Suite provides white-glove management for intrusion detection. Provides 24/7 issue response, verification, and remediation operations assistance, along with real-time activity reporting. In addition to helping a company meet security compliance criteria, the suite also provides:

  • PCI DSS: Businesses that process credit card transactions use the Payment Card Industry Data Security Standards to implement and maintain adequate security procedures.
  • HIPAA: By law, patients’ medical histories are shielded from prying eyes thanks to the Health Insurance Portability and Accountability Act.
  • HITECH: In order to promote the development and utilization of health information technology, Congress passed the Health Information Technology for Economic and Clinical Health Act.
  • GDPR: The privacy and data protection laws of the European Union are codified in the General Data Protection Regulation.

Once the fix is in place, the service should require minimal to no human involvement.

Alert Logic Competitors and Alternatives

Here are some of the Alert Logic Competitors:

#1. Trend Micro

Trend Micro’s Worry-Free Business Security Suite is a comprehensive, hosted security solution for businesses of all sizes that require no upkeep but still offers services like endpoint protection, email encryption, general antivirus and threat detection and prevention, and cloud application protection.

#2. Sophos Intercept X

When upgraded to Intercept X or Intercept X sophisticated, Sophos Endpoint Protection (Sophos EPP) is able to detect complex threats and perform EDR. Sophos EPP is an endpoint security software that provides an antivirus and antimalware solution.

#3. ESET PROTECT

Through its ESET PROTECT Platform, which is compatible with Windows, Mac, Linux, and both Android and iOS, ESET offers Endpoint Protection Platform (EPP) features and Mobile Device Management capabilities. Includes full reporting for ESET’s enterprise-grade solutions and multi-tenant management for complete visibility across on-premises and online endpoints. Both on-premises and cloud deployments are supported by the ESET Protect management platform. Companies that want to.

Bottom Line

You can beef up your current security with the help of the Alert Logic Security and Compliance Suite. It’s a robust and well-rounded system that has been put through its paces on a wide variety of hardware and software. Alert Logic’s deployment protection features, such as persistent asset detection and visibility, are superior. Scheduled scans for vulnerabilities help identify and fix the effects of threats like critical exploits and crippling malware.

To find out more about this essential product to protect and better secure your infrastructure, get in touch with a Liquid Web Solutions professional right away.

Frequently Asked Questions

What is the revenue of Alert Logic?

Revenue for Alert Logic in a year is $150,000,000. With 50 people on staff, Alert Logic brings in about $3 million annually. In 2022, Alert Logic earned $150 million in peak sales.

Is Alert Logic a SIEM tool?

The MDR solution from Alert Logic provides far more security and coverage than a standard SIEM. At a fraction of the expense of owning an SIEM, you can obtain continuous, around-the-clock monitoring with a predictable pricing model.

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