CREDENTIAL MANAGEMENT: Definition, Tools & Best Practices

Credential Management
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The security and confidentiality of sensitive data have become critical in today’s digital environment, where data is continuously transferred between various apps and systems. To access essential data, credentials—a collection of usernames and passwords, API Keys, or even configuration files—must be saved and used often. In simple terms, protecting your online accounts is essential.

Credential management is the process of creating, storing, and protecting your passwords and other online login information. This guide will teach you how to manage your credentials securely and effectively.

What is Credential Management?

Systems or procedures known as credential management, or credential management systems, enable the management of the user credential life cycle (issuing, alteration, or revocation) that an organization uses. An organisation’s personnel use these credentials as the keys to various platforms, instruments, and services that help them carry out their duties. It functions as a centralized gatekeeper of credentials, rights, and regulations for the resources and production tools of an organization.

The credential management system is an established program that manages the credentials that the company utilizes. This system is a component of the public key infrastructure (PKI), which is a collection of roles, guidelines, tools, hardware, software, and protocols for managing public key encryption and creating, distributing, storing, and reversing digital certificates. In short, the PKI is a contract that associates public keys with specific identities of entities (people, organizations, etc.), and the gatekeeper (a credential management system) enforces this contract to impose security policies and privileges.

Types of Credential Management

To give a user access to websites, databases, networks, etc., credentials confirm and authenticate the user. The two main categories of credentials are as follows:

#1. Passwords

One type of authentication that’s used to confirm a user’s or system’s identity is passwords. used to prevent unwanted access to sensitive data and resources, including financial accounts, personal information, and private documents. The most popular kind of credentials used for authentication are passwords.

#2. Confidentiality

Another kind of credential used for authentication is a secret, which usually takes the shape of a key or token. They are employed to provide resource access without requiring the user to provide a password. For example, consider:

  • Application keys and other credentials for APIs
  • SSH keys and private certificates for data transmission and reception that is secure (TLS, SSL, etc.)
  • Biometric data

Why is Credentials Management Important?

Credentials are valuable tools for hackers who want to enter illegal areas by pretending to be authorised users. They can grant direct access to sensitive and private information held by an organization. Cybercriminals have evolved crafty and misleading methods to execute their attacks without being caught, ranging from taking advantage of human error to getting around login page lockouts.

Meanwhile. here are the reasons credential management is essential:

#1. Credentials Harvesting 

Using man-in-the-middle attacks, classic brute force tactics, and DNS spoofing, hostile actors utilize credential harvesting to compile an ongoing list of active login and password pairs. Hackers might, for instance, include phoney links into authentic PDF documents available online, send infected emails seeming to be from reputable companies and workers, or even set up a malicious network that appears to be a dependable WiFi provider. The aim is to get enough username-password combinations to carry out a credential-stuffing operation.

#2.  Credentials Stuffing

Here, the attackers undertake a widespread spraying operation using all the credentials they have obtained. Because users often repeat usernames and passwords across many applications, hackers use bots to enter stolen credentials into as many accounts as possible. To get around lockout regulations and make infinite attempts without being stopped or reported, today’s bots can also automatically adopt the appearance of multiple IP addresses. This makes it challenging for enterprises to identify unusual activity before it’s too late.

#3. Credentials Abuse

Credential abuse occurs when an attacker gains access to a user’s account. Personal data is compromised, financial information is stolen, trade secrets are revealed, and the enterprise’s reputation is damaged. There are a few best practices to remember to stop attackers from ever reaching this stage.

Qualities of a Credential Management System 

It’s crucial to consider how well a complete CMS solution fits into your current operational framework, adjusts to customised configurations, and shields your business from potential risks while looking for the ideal one. Look for traits and attributes like these:

#1. Granular Handling

With real-time accuracy, management solutions can produce, distribute, arrange, and cancel credentials at the user/device level.

#2. Automation

While maintaining compliance for your company, automated features make managing the entire organisation easier. This also aids continuous auditing and session recording.

#3. Machine Maintenance

This includes routine encryption and protocol checks for delay prevention to ensure that machine-to-machine communications are safe and efficient.

#4. Zero Trust Compatibility 

Zero Trust employs ephemeral certificates, just-in-time access, and extra forms of authentication to uphold the “never trust, always verify” philosophy.

#5. Threat Mitigation

 To create a more robust, unbreakable credential inventory, this functionality finds and highlights security threats and policy infractions.

#6. Credential-Free Security

To move from a credential-reliant ecosystem into a future-proof ecosystem, ecosystems must be transformed. This eliminates the possibility of credentials being compromised. 

Your administrators will better understand all the active credentials and those that need to be retired once your company has perfected its credential management system. However, the best course of action is to phase out credentials entirely to defend against future threats. This can be done at a pace that works for you if you have the correct tool. 

The Best Credentials Management Systems 

Password security and confidentiality are critical requirements for any firm. IT departments used to be the source of a vulnerability in system security as they required system password knowledge from support personnel to get into a resource and resolve an issue.

With the development of credential management systems, technicians no longer had to be aware of passwords to do their duties.

Password security is considerably more critical to managed service providers (MSPs). Their specialists risk jeopardizing the security of the MSP’s system if they need to obtain credentials and the security of all of the MSP’s clients. If an MSP’s technicians had to have direct access to every user’s password, they would struggle to acquire new business. By implementing a CMS, the MSP may show prospective clients that no service provider’s team member can obtain access credentials.

We searched for credentials management services that the entire company could use for support access using these criteria.

The sections that follow provide more information on each of these choices.

#1. Passportal N-able

A cloud-based credential management system is called Passportal. It unifies access management and identity management controls into a single console. The solution is helpful for centralized IT departments since it can control access permissions to resources across multiple sites.

N-capable Passportal integrates document security with password management. Your important documents and business passwords are kept safe in the encrypted vault. The credentials are disseminated in the background, so users are unaware of passwords. Only designated users can access specific documents. Additionally, the console serves as Active Directory’s front end.

The Passportal system supports access rights systems built by Microsoft using LDAP and Active Directory.

To enable credential management to be administered from its interface, Passportal searches for any AD-controlled services and software before starting up. It also creates a list of user accounts. Next, the system administrator can create, modify, and remove user accounts mentioned in Passportal. Every modification made in Passportal is synchronized with nearby AD instances.

#2. Credential Exchange via NinjaOne

A remote monitoring and administration solution called NinjaOne allows multiple sites to be managed from a single central location. Because of this, IT specialists running major IT departments might benefit from it. NinjaOne’s multi-tenant capabilities make it a perfect software platform for Managed Service Providers.

A competitor of N-able’s RMM packages is NinjaOne. NinjaRMM Credentials Exchange is their proprietary integrated credential management application. This particular gadget grants technicians access to the devices located at customer premises.

NinjaOne comes with a credential management system called Credential Exchange. Its purpose is to allow technicians to execute scripts on endpoints in the background. The system can control winds and macOS computers, and scripts can run on those machines without the user logging off.

It makes applying manual and automated software upgrades in bulk or separately on any managed Windows or macOS device possible. It also makes using the NinjaOne remote desktop application to access endpoints easier.

#3. ManageEngine Endpoint Central 

HandleEngine A central IT department can now manage endpoints and servers across several remote locations with Endpoint Central, formerly Desktop Central. If Endpoint Central couldn’t access the operating systems of every device it supports, none of its features could operate. The Endpoint Central system contains a dedicated Credential Manager for this reason.

This application offers remote access for both manual maintenance and troubleshooting chores and automated processes. A password locker is part of the Endpoint Central package, which makes it easier to perform specific tasks without requiring technicians to view credentials.

The Endpoint Central system automates numerous IT department operations. Patch management, software management, configuration management, IT asset management, mobile device management, and endpoint security features are all included.

System administrators can have numerous access accounts with superuser status on Endpoint Central to access the dashboard. Consequently, every technician who uses the system has a unique account.

The Credentials Manager has two levels: a local user-accessible credentials system and a secure, anonymised central credentials database. The system administrator might oversee a pool of credentials to provide automated access to distant devices. Other Desktop Central users cannot see these account details. To arrange assigned access accounts, each technician has access to a personal area of the Credential Manager.

#4. Dashlane Busines

Cloud-based credential management is Dashlane Business. For individual use, Dashlane also provides a password manager. All user account data is kept on the Dashlane cloud server in a safe, encrypted vault that is accessible from any device and any location with Internet access.

Dashlane Business provides an identity protection system that combines a Dark Web scanner to detect password disclosure with safe password distribution and storage.

Every user who registers with the system receives a personal vault area, and a Dashlane Business account comes with a system for managing credentials for the entire organization. Workers can use Dashlane for personal usage and have the system handle their enterprise password management. A password generator built into the Dashlane service generates unintelligible passwords. A Dashlane app on the secured device securely connects to the Dashlane server to autofill all login screens. Windows, macOS, iOS, and Android apps work with Dashlane.

Any browser can access the dashboard, and TLS encryption and authentication are in place to protect it. Encryption protects communications between the Dashlane server and protected devices. There is also two-factor authentication; however, the system administrator must enable it.

What does a Credential Management System Typically Manage?

To safeguard login credentials, credential management is a security practice that includes technologies, rules, and methods. Organizations use credentials to identify and validate users who require access to system resources. Data like passwords, certificates, tokens, and keys are examples of credentials.

What kinds of credentials are there?

Doctoral degrees (PhD, DrPH, DNS, EdD, DNP), master’s degrees (MSN, MS, MA), bachelor’s degrees (BS, BSN, BA), and associate degrees (AD, ADN) are examples of educational degrees. RN and LPN are examples of licensed credentials.

Conclusion

Maintaining credentials is much more than gathering each user’s and account’s active usernames and passwords. To adequately protect credentials against vulnerabilities, you must comprehend the nature of credentials in all of their forms. Credential types might change based on the platform being accessed and the user’s privilege level.

References

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