Spotify is a great way to listen to music, but it can be frustrating when it keeps stopping. There are a few possible reasons why this might be happening, and there are also a few things you can do to fix it.
In this article, we’ll discuss the most common causes of Spotify stopping, and we’ll provide some troubleshooting tips to help you get back to listening to your music without interruption.
Why Does My Spotify Keep Stopping
#1. Is Your Account Being Used by Someone Else?
One of the most common reasons Spotify may be pausing your music is this. While you can install and log into your Spotify account on as many devices as you want, the music streaming service does not support simultaneous playback. This means that if anyone else using your account starts playing music, your music will stop.
There are two options for avoiding this. You can change your account password or log everyone out of your account. Either method requires the use of a browser.
To change your Spotify password, follow these steps:
- Go to your Spotify Account page and, if necessary, log in.
- In the left column, select the Change password option.
- Enter your current password twice, then your new password.
- Select Set new password.
To log out of your Spotify account on all devices, follow these steps:
- Go to your Spotify Account page and, if necessary, log in.
- Scroll all the way down and click Sign out everywhere.
- Click Sign out everywhere to confirm.
#2. Are You Having Trouble Connecting to the Internet?
If your Spotify keeps pausing after you’ve resolved the account issues, it’s time to look into other possible issues. Low internet connection is a common causes of stuttering or pausing, especially when streaming music or video. Spotify music streaming can be taxing on your internet connection.
Unfortunately, there isn’t much you can do except wait for a better signal or connect to a more stable internet connection. You can, of course, connect to a Wi-Fi network.
Try restarting the router if you’re already connected to Wi-Fi. Some routers include a reset button, while others can be restarted via the app. If you’re not sure how to do this, simply unplug the router, wait a minute, and then plug it back in.
There’s also a chance your internet connection will be disrupted because you accidentally turned off data or roaming (if you’re roaming).
How to Enable Android Mobile Data:
- Open the Settings app.
- Select Network & Internet.
- Select SIM cards
- Choose your primary SIM card.
- Check that both Mobile data and Roaming are turned on. Remember that depending on your plan, roaming may incur additional charges from your carrier.
How to Enable Mobile Data on an iPhone:
- Open the Settings app.
- Enter Cellular.
- Turn on Cellular Data.
You can also enable data roaming by going to Settings > Cellular > SIMs and selecting your primary SIM. Then enable Data Roaming. Remember that depending on your plan, roaming may incur additional charges from your carrier.
If Spotify’s servers go down, you won’t be able to play anything, but it’s still worth checking if you’re getting poor performance. You can find out by following the Spotify Status Twitter feed. This is how the company announces any potential blackouts. You can also visit Down Detector, a crowd-sourced website where people report problems with any service, including Twitter.
#4. Reboot the Device
This is one of the most common troubleshooting techniques: restarting the device!
How to Restart an Android Phone:
- Press the side and volume up buttons at the same time.
- Choose Restart.
How to Restart an iPhone:
- Press and hold both the side and volume buttons at the same time.
- Slide from left to right where it says “slide to power off.”
If you’re using a computer or a browser, restart it or close and reopen it.
#5. Update the App
App updates frequently include bug fixes, performance improvements, and other enhancements. While running a slightly older version of an app should usually not be a problem, updating the app is worth a shot.
Android App Updates:
- Navigate to the Google Play Store.
- In the top-right corner, tap on your profile avatar.
- Select Manage apps and device.
- Select Available Updates.
- You can either locate Spotify and tap Update next to it (if available), or you can choose Update all to handle all available updates.
iPhone App Updates:
- Navigate to the Apple App Store.
- In the top-right corner, tap on your profile avatar.
- You can either locate Spotify and tap Update next to it (if available) or choose Update all to handle all available updates.
- Update the software on your device.
- Similarly, updating your device to the most recent software version frequently results in performance improvements that benefit general usage.
Android Device Updates:
- Open the Settings app.
- Enter System.
- Choose System update.
- Select Check for updates.
- If an update is available, the tool will notify you. If so, follow the instructions.
iPhone Updates:
- Open the Settings app.
- Enter General.
- Choose Software Update.
- The device will perform an update check. If one is available, select Install Now or Download and Install.
#6. Delete the App’s Cache.
The cache debate rages on. Should you empty your cache memory or keep it? Cache speeds up your experience by storing data locally and using it only when needed rather than downloading it every time you access something. This is why cache memory is generally good, but it can become old and corrupted, leading to failure. In these cases, clearing an app’s cache is a good idea to see if it clears any corrupted files.
To clear the Spotify cache on Android, follow these steps:
- Open the Settings app.
- Navigate to Apps.
- Select See all apps.
- Locate and select Spotify.
- Select Storage & Cache.
- Select Clear cache. You can also Clear storage to restart the app from scratch.
iPhones do not support clearing app cache. The only way to accomplish this is to uninstall and reinstall the app. The following section contains instructions for deleting apps.
#7. Uninstall & Reinstall Spotify
While it is uncommon, installations can fail. This could explain why Spotify keeps pausing. Uninstall and reinstall Spotify to see if all the kinks are worked out.
To uninstall Spotify on Android, follow these steps:
- Open the Settings app.
- Navigate to Apps.
- Select See all apps.
- Locate and select Spotify.
- Uninstall should be selected.
- Click OK to confirm.
Uninstall Spotify from your iPhone:
- Hold down the Spotify app button.
- Choose Remove App.
- Select Delete App.
- Simply reinstall Spotify from the Google Play Store or the Apple App Store.
Why Does My Spotify Keep Stopping: Other Fixes
#1. Log Out and Log Back In
Most smartphones now have background battery and memory optimisation features, which can cause issues when apps are running for extended periods of time.
Thus, the simplest hack to try if Spotify keeps stopping is to log out of the app first. This may imply stopping the app from running in the background entirely. To do so, go to your device’s ‘Recent Apps’ section and select ‘Close All’ or close only Spotify from the list. After that, restart the app and try logging in again.
#2. Experiment with Different Login Methods.
Many Spotify users log in with their social media accounts. Sometimes these platforms’ privacy policies change, causing issues when logging into third-party apps like Spotify. A simple workaround would be to log in using a different social media platform or email account.
To do so, first sign in to Spotify with your original account. Then, go to ‘Profile Settings’. In the ‘Account Settings’ section, enter the new account you’ll be using. After you’ve created an account, you can use it to access Spotify.
#3. Check for storage problems
If you’re wondering why Spotify keeps stopping in between uses, you should know that the app requires enough storage space on your device to run smoothly. This area is used to store music and track data in the cache. This process also consumes some RAM on your device.
As a result, preventing the app from crashing may necessitate going through your phone’s storage and freeing up space. To do so, navigate to the ‘Settings’ section, look for the Storage option, and scan the data. To increase the device’s storage capacity, you could also insert an external SD card.
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