If your Apple Pay has disappointed you multiple times and left you forever indebted to the person who probably helped out with the cash and saved you the embarrassment, then it’s time you find out why this keeps happening and fix it. If you’re reading this right now, you’re on the right path to finding out why your Apple Pay doesn’t work most of the time.
Why Isn’t My Apple Pay Working?: Overview
Generally, Apple Pay is safe and convenient. It’s an excellent way to send money to loved ones or request payment when splitting a bill or a cab. In fact, there are locations where Apple Pay is accepted at ATMs. Because of how convenient Apple Pay is and how rarely we are without our iPhones these days, you might come to rely heavily on it, which makes it a major inconvenience when it malfunctions.
There could be a variety of factors at play if you receive a “payment not completed” error when using Apple Pay. This doesn’t happen often, and the vast majority of Apple Pay purchases go through without a hitch. However, some customers have reported this happening, whether downloading free apps, making in-store purchases, or even using Apple Pay.
When it comes to Apple Pay not working, there could be a problem with Apple Pay in general. It is, however, more likely to be a result of how Apple Pay is configured on your device. The payment method you’re attempting to use with Apple Pay or how your phone is set up could be the issue in this instance. Following this, we’ll discuss some potential causes and solutions, and if you’re still having issues, you can always contact Apple Pay Support for further assistance
Why Isn’t My Apple Pay Working?: Possible Causes
There are several reasons why Apple Pay does not work on your iPhone. However, the following are the most common ones that restrict you from utilizing Apple Pay:
- A thick phone case
- The Apple Pay system is currently unavailable.
- Terminal that is not working properly
- A problem with your phone
- A flaw in the Wallet app
- Low battery charge
How to Fix Apple Pay Not Working: Troubleshooting Tips and Fixes
It’s very annoying and might put you in a tight spot if you run into problems when trying to pay for something. If you’re having issues with Apple Pay, don’t worry; we’ll go over all of the troubleshooting tips you may try.
Apple Pay isn’t perfect; it has certain drawbacks. There may be an occasional bug with the feature. And since most people don’t carry cash nowadays, you definitely don’t want to be standing in line at the cash register when it happens. Fortunately, most problems with Apple Pay can be fixed quickly. To get a broken Apple Pay working again, use these simple, doable tips to fix it.
#1. Find Out If Apple Pay Is Accepted at the Store in Question.
It’s important to know if the store you’re in accepts Apple Pay before you make any purchases with the service. Ask for help from a member of staff or read the signs and placards that are placed close to the cash register or POS system. Using this strategy, you can avoid the hassle of leaving a store empty-handed if the one you visit does not accept the method of payment you brought with you.
#2. Verify That the Apple Pay Servers are Functional
It’s possible that your issue isn’t with Apple Pay. Hence, there could be server issues preventing you from using Apple Pay, and this has nothing to do with your iPhone. In such a circumstance, patiently wait for the service to become operational again. But, if you want to know if Apple Pay is experiencing any downtime, you can do so by visiting the Apple System Status page and looking for a green circle next to Apple Pay. A green circle indicates that a service status check was successful.
#3. Pick a Card from Apple Wallet Manually
You can keep several payment cards in the Apple Wallet app and use them with Apple Pay. You should be able to make a purchase at a cash register by simply waving your smartphone in front of the reader. But, if it doesn’t work, you can try manually choosing the card you want to use from within the Wallet app by tapping on the card you want to use. After choosing your payment method at the terminal, you should be able to tap your phone on the reader to begin the payment process.
#4. Sign Into Apple ID Again
Some users have claimed success with this solution when attempting to utilize Apple Pay with an NFC reader on a Mac. If Apple Pay on your phone isn’t working in stores or other situations, try the method that has proven successful when using a Mac. Your Apple ID will require a logout and login. Follow these steps on your iOS device to fix Apple Pay not working.
Step 1
Select “Settings” from your device’s menu.
Step 2
Click the “Apple ID” button.
Step 3
To log out, please use the menu item “Sign Out.”
Step 4
Verify your intent to log out. Select the boxes corresponding to the data you wish to save on the device. What you store in iCloud stays in iCloud.
Step 5
Re-enter your Apple ID and password by selecting “Settings” and then “Sign in to your iPhone/iPad” from the menu that appears.
Step 6
Log in again.
#5. Take the Credit or Debit Card Out of the Account, and Then Put It Back in.
There is a possibility that you have a credit or debit card that, whenever you use it with Apple Pay, causes you to have recurring problems. This can happen if your credit card provider issues you a replacement card but Apple Pay does not instantly update its database to reflect the new card’s information. If this is the case, you will need to delete the card information and then add it again in order to resolve the issue.
#6. Make Sure That You Have Access To the Internet.
You may have a strong Wi-Fi connection at home, but the stores you frequent may not always offer guest Wi-Fi, so you will need a strong cellular or mobile data signal when you are out and about. If you are having problems with Apple Pay not working, check the strength of the signal on your device. There’s a chance that a poor connection is to blame for the issue.
#7. Attempt This at a Different Terminal or Store
It is possible that the problem is not with the phone itself but rather with the terminal. For instance, if you use Apple Pay, there is a possibility that the terminal you are employing can experience problems from time to time for whatever reason. This could be due to a number of different factors.
Additionally, if you are buying at Walmart, Lowes, or Home Depot, Apple Pay will never function for you because these retailers do not support the use of this payment method. You could perhaps try your luck at a different establishment that is compatible with Apple Pay.
#8. Make Sure That Your Address and Postal Code Are Correct.
When removing and adding credit cards, if you see an error popup that states “Address did not match,” it is possible that you need to alter your billing address. Please be aware that the following will require you to make adjustments:
#1. Wallet App
To fix your Apple Pay not working, open the Wallet app and then tap the three dots that are located in the upper right-hand corner of any card. Choose Edit from the drop-down menu next to Address. Make sure that the billing address listed on each of your cards is up-to-date so that you may avoid seeing issues of a similar nature in the future.
#2. Wallet and Apple Pay
To do this, navigate to Settings > Wallet and Apple Pay > Payment and Shipping > Address, and after that, make changes to the billing address that is displayed.
#3. Apple ID
To edit the billing address, go to Settings > Apple ID > Payment and Shipping > Address, and then enter the new information.
#9. Relaunch the Apple Pay App.
If you’re still having trouble, you can try restarting the Apple Pay app. Because the app’s features could be impaired by a bug in the program. If that’s the case, try quitting the app, starting it up again, and then making the purchase with Apple Pay. However, if your phone uses Touch ID instead of Face ID, you’ll have to use a different method to force quit apps. If you’re using a Face ID-enabled iPhone (the iPhone X or later), you can exit the Apple Pay app in the following ways: To do this,
- Touch the bottom of the screen and hold it there until you reach the center. When the list of recently used apps appears, you can release your finger.
- Just swipe left or right to navigate your already active apps and locate Apple Pay.
- When you find the Apple Pay card, swipe it up and off the screen.
#10. Check if iOS Needs Updating
The inability to use Apple Pay can also be due to an out-of-date operating system. If you have reason to believe this is the case, you can quickly and easily see if an update is available by doing the following steps:
- Open the iPhone’s Settings menu.
- Find and select the General menu item.
- Proceed to the menu item “Software Update.” You can tell if an iOS update is available for your device by looking for a red dot next to “Software Update.” If you press it, you can check to see if an update is available for the version of iOS you’re using.
If you’ve determined that your iPhone’s iOS version is outdated, you can upgrade it immediately by selecting “Install” and entering your passcode. However, before proceeding, ensure your phone is charged and linked to a Wi-Fi network.
#11. Put Your iPhone Through a Hard Restart.
In the event that none of the aforementioned solutions work for you, or if you are not using it at a store but rather using it to purchase something online, there are a few further steps you can try. Simply restarting your device is the quickest and easiest solution.
This is because people frequently operate under the false assumption that a solution so straightforward could never possibly be effective. In fact, when you restart your phone, a number of the internal statistics and pieces of data are cleared out and reset to their default values. It is possible that one of these was causing problems with Apple Pay; in that case, restarting the device should rectify the situation.
How do I activate Apple Pay?
To do this,
- iPhone. Open the Wallet app and tap to add a card.
- iPad. Go to Settings. Wallet & Apple Pay. and tap Add Card.
- Mac. On models with Touch ID, go to System Preferences. Wallet & Apple Pay and. tap Add Card.
How do I verify my Apple payment method?
Sign in to your Apple ID account page and edit / update your Apple ID details. On the sidebar, click Payment Methods, then tap Payments Methods and tap Manage payment method
Is there a limit to Apple Pay?
No, there are no specific limits, but you may sometimes need to enter your PIN code if a purchase exceeds a certain amount.
Is Apple Pay the same as an Apple Wallet?
Apple Pay is a safe, secure, and contactless method to make purchases in apps or physical stores on the web. A wallet is where you digitally store your debit and credit cards to use them for Apple Pay.
Why is Apple Pay not working while Travelling?
While Apple Pay is widely accepted in many countries and regions, it’s not available everywhere. So, before traveling, ensure Apple Pay is accepted where you’ll be visiting.
References
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