PIPEDRIVE VS. TRELLO: Full Comparison

Pipedrive and Trello are two popular business tools that can be used for a variety of purposes, including sales management, project management, and task management. However, there are some key differences between the two tools, and it’s important to choose the one that’s right for your needs. In this article, we’ll compare Pipedrive and Trello (Pipedreive vs Trello) in terms of their features, pricing, and integrations. We’ll also provide some tips on how to choose the right tool for your business.

Pipedrive vs Trello: What They Are

What is Pipedrive?

Pipedrive is a CRM application created to assist sales teams in monitoring the progress of leads from generation to closing. A goal-driven team may stay on track to fulfill sales targets using the software’s features, which enable users to save and transmit data on customer preferences, contacts, and status.

What is Trello?

Trello, a project management application, aims to improve the flow of everything from fundamental content creation to goal setting and achievement. Cards with the necessary objective or content can be sent to teams, which can then add to, amend, and improve the information while monitoring task progress. Easy-to-read boards include all the information.

Pipedrive vs Trello: Use Cases

Use Cases for Pipedrive

For sales teams and companies that largely rely on customer relationship management, Pipedrive is the perfect answer. Sales teams may use Pipedrive’s user-friendly interface, automation tools, and in-depth analytics to advance their sales processes. To satisfy the particular requirements of different businesses, the program also provides extensive reporting and customization possibilities.

Use Cases for Trello

Trello is excellent at managing projects and keeping track of tasks for various teams and departments. It is advantageous for collaborative work settings where it is essential to visualize progress and manage assignments flexibly. Trello makes deploying Agile and Scrum processes simple, enabling teams to plan and schedule sprints efficiently, establish priorities, and monitor progress. Trello is also appropriate for people who properly manage their workflow, organize their chores, and make to-do lists.

Pipedrive vs Trello: Side-by-Side Comparison

#1. Project Management

Pipedrive and Trello both rely on the production of cards, which are subsequently shown on a Kanban board so that people, team leaders, and executives can quickly see progress. Cards can be altered for users’ needs, and notes can be put on them. But Pipedrive’s cards are designed to help sales teams manage their client relationships. They let leads be marked as “hot,” for instance and prioritize and assign those leads in accordance with their potential.

The main elements of Pipedrive cards include contact information, callbacks, and the posting of deal progress. Additionally, Pipedrive makes better use of dropdowns in its cards, a feature that aids in automated processes.

On the other hand, even though Trello could be a CRM tool, it is primarily intended for project management. Trello, for instance, makes it simple to plan a website rebuild, assign tasks to various team members, and set dates. Individual cards can contain images, PDFs, links, spreadsheets, and Word files that gather the necessary data in one location.

Both Pipedrive and Trello allow you to add additional team members to a project and give each person a distinct responsibility. When reporting on projects to C-suite executives, the checklist feature in Trello makes it possible to track and gauge project progress. Similarly, leaders can use Pipedrive’s transaction tracking to determine the success rates of upcoming initiatives.

#3. Display

Trello and Pipedrive both have display boards with customizable tabs for monitoring project flow and progress. The drag-and-drop functionality on each makes assigning tasks simple, and managers can immediately determine the status of any project based on how it is progressing on the boards.

Trello, however, enables the construction of a board that focuses on daily planning and goal setting, a tool that improves individual performance, inside the user’s personal display.

#4. Pricing

There are four prices for Trello:

Free: Intended for private use.
Standard: $5 per user per month, designed for small teams.

Premium: $10 per user monthly, designed for teams requiring numerous tracking strategies.
Enterprise: $17.50 per month per user, designed for businesses.

The cost of Pipedrive is as follows:

Important: $14.90 per user per month with a 15-report maximum.
Advanced: $24.90 per month per user with a 30-report maximum.
Professional: $49.90 per month per user with a 150-report maximum.
Enterprise costs $99 per month per user and offers limitless reports.

#5. Customer Service and Community of Users

Pipedrive

The customer service options offered by Pipedrive include live chat, email, and phone. It guarantees that consumers can request support in the manner of their choice. The business also keeps an extensive knowledge base and documentation, providing articles, lessons, and tips to help users get the most out of the product.

Additionally, Pipedrive promotes an active user community through user groups and community forums. Users can connect on these networks, exchange best practices, and get suggestions from more seasoned users.

Trello

Trello mostly provides customer care via email and a help center. Users can contact the support team with questions or problems and anticipate a prompt response. The help center offers a comprehensive library of how-to articles and guides that address a wide range of subjects and commonly asked concerns.

Additionally, Trello users can interact with one another, give advice, and debate use cases in its user forums and online community. Although Pipedrive has more support services, the community boards for Trello users can offer helpful advice and assistance. When choosing a tool, it is essential to consider the level of customer service and the existence of a user community.

#6. Integrations

With apps and tools like Gmail, Outlook, Slack, and others, Pipedrive offers integrations. Additionally, it offers developer resources and APIs, enabling companies to adapt and expand their capabilities. Pipedrive’s compatibility with various platforms and gadgets allows for simple access and synchronization between various gadgets.

Jira, Confluence, and GitHub are just a few of the third-party programs and services that Trello connects with. Additionally, it offers Power-Ups, extra functions, and customizations to improve your Trello boards. Trello enables users to view their boards from PCs, mobile devices, and tablets because it is available on various platforms and gadgets.

Pipedrive vs Trello: Pros and Cons

#1. Pipedrive

Pipedrive’s strong sales pipeline management, extensive CRM features, and potent analytics capabilities are just a few of its benefits. The learning curve for new users may be more difficult, and the price may be higher than for other CRM solutions.

#2. Trello

The highlights of Trello include its simple and aesthetically pleasing user interface, adaptable task management system, and effective communication tools. Trello’s simplicity, however, can make it less suitable for sophisticated project management requirements.

Pipedrive vs Trello: Features

Although the capabilities of Pipedrive and Trello’s software vary, they share key features, such as automation, integrations, views, dashboards, and customer support. We write out how those features appear to users to give you an idea of what each product has to offer.

#1. Primary Purpose

While Pipedrive is a CRM, Trello is a project management tool. Trello provides a digital platform and tools, such as email marketing, calendars, website forms, and progress reports, to plan, carry out, and finish a project. Contrarily, Pipedrive assists firms in nurturing leads and consumers to increase sales. Its primary tools for doing so are pipeline dashboards, sales reporting, automation, and integrations, as well as data collection and storage capabilities.

#2. Automation

Although Trello and Pipedrive serve different functions, they both use automation to improve the effectiveness of corporate procedures. Both let users choose an action and a trigger for an if-then scenario. Clicking on the triggers and actions that are already accessible makes setting up automation very easy. As an illustration of a trigger and an action, consider the phrases “when a card is added to ‘deal won,’ notify the sales manager” or “when a list is ‘done,’ remove all members from the card.”

Every piece of software offers distinctive, noteworthy automation features. Butler, a feature of Trello’s automation support tool, watches users’ behaviour on boards to spot repeated tasks and then proposes automation that could take their place. The sales assistant in Pipeline sends users cards with advice on improving sales success and taking advantage of practical features and app connections at the appropriate time and place.

#3. Integrations

Pipedrive beats Trello regarding integrations, providing over 100 more than Trello. Nevertheless, both offer integrations for internal communication, email, reporting, document management, and other things. Trello, for instance, offers connectors with Microsoft Teams, Gmail, Slack, Mailchimp, Google Drive, and Evernote. Pipedrive also offers connectors with Google Meet, HubSpot, DocuSign, Zoho, and Google Analytics.

#4. Dashboards and Views

Trello and Pipedrive have numerous distinct dashboards and views because they serve various purposes for the companies that utilize them. For instance, Pipedrive provides Insights reports highlighting ongoing deals, won or lost, and contact timelines that display the interaction history of leads.

Trello, in comparison, provides a Kanban board that gives users a high-level overview of a project’s workflow and more details when they click on specific cards on the board.

Both, however, include a Map view and a Calendar view. The Calendar view in Trello displays information about project start and finish dates. Team members can check their coworkers’ calendars and add new tasks in Pipedrive’s Calendar view, which displays when tasks are due. While Trello’s map view displays where projects are being finished, Pipedrive’s map view shows where contacts live, work, and deals are closed.

#5. Customer Care

Customer care Compared to Pipedrive and many of its rivals, Trello’s customer care is underwhelming. Trello’s premium subscriptions provide email assistance with a one-day response time and access to a community forum where users may ask other Trello users about problems. The Trello Resource page offers instructions on how to use Trello’s features as a final resource.

In comparison, Pipedrive provides various alternatives, 24/7 assistance in English and Portuguese, and support during business hours in German, French, and Spanish. These choices include email support and live chat. To assist salespeople in becoming familiar with CRM on their terms, the Pipedrive Academy also provides CRM training videos and lessons.

Why is Salesforce Better than Pipedrive?

The primary distinction between Salesforce and Pipedrive is the extent to which they both operate in the CRM market. A complete CRM platform, Salesforce has excellent sales, marketing, and customer service capabilities. Contrarily, Pipedrive focuses on managing the sales pipeline and features a user-friendly interface.

What is Pipedrive Known for?

Businesses may organize their sales activity and keep track of deals with the help of Pipedrive, a web-based sales CRM and pipeline management tool. Pipedrive, developed utilizing the activity-based selling paradigm, streamlines each step in turning a promising prospect into a profitable sale.

What Companies Use Pipedrive?

Price Waterhouse Coopers, a professional services firm with 327947 employees and $50.30 billion in annual revenue, Escorts Limited, an Indian manufacturing firm with 10,000 employees and $17 billion in annual revenue, and Tata Steel Nederland are a few businesses that use Pipedrive CRM.

Why is Trello so Popular?

Trello is one of the finest project management tools because it is simple to use, which is one of the main reasons it made our list. It’s as simple as they come, making it a terrific choice for tiny teams searching for a straightforward answer.

Conclusion

Trello and Pipedrive are two distinct programs that provide separate functions. While handling the initiatives that pleasure prospects and consumers prior to and after a sale, they nevertheless assist organizations in generating large-scale sales. Their automation, integrations, and user-friendly interfaces can be utilized independently by enterprises to build customized platforms that give them competitive advantages. They are excellent options for small business needs due to their reasonable costs and high-quality features.

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