SOCIAL ENGINEERING: Definition, Examples & Prevention Tips

Social Engineering
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Social engineering is not, at its essence, a cyberattack. Instead, social engineering is all about persuasion psychology; it attacks the mind like an old-school swindler or con man. The goal is to earn targets’ trust so that they relax their guard and then persuade them to take risky activities such as disclosing personal information, clicking on malicious web links, or opening attachments.  This article will explain social engineering security, examples, and how to prevent social engineering attacks.

Social Engineering

This is the process of convincing people to submit sensitive personal information, such as account numbers, passwords, or banking information, in good faith in an online context.

Social engineering can also occur when the “engineer” requests that the victim send money to what the victim believes is a financial institution or person with whom the victim does business, but the money ends up in the account of the “engineer.”

If there is a guarantee for it, cyber and privacy insurance plans can cover losses caused by social engineering, although the amount of coverage is normally limited to $100,000. Furthermore, social engineering coverage, often known as “fraudulent instruction coverage,” is only available as an add-on to any applicable commercial crime insurance policy.

Read Also: DATA BREACH: What Does it Mean & How Do You Prevent It?

Social Engineering Attack 

Attacks involving social engineering can take a lot of different shapes and can happen anywhere people talk to each other. Here are the five most common ways one can experience social engineering attacks:.

#1. Baiting

Baiting attacks, as the name suggests, use a false offer to get a person to be greedy or curious. People fall for tricks and fall into a trap that steals their private information or puts malware on their computers.

Malware is spread through actual media, which is the most hated type of baiting. For example, attackers leave the bait, which is usually a flash drive with malware on it, in places where potential victims are sure to see it, like bathrooms, elevators, and the parking lot of a company that is being targeted. The bait looks real, with things like a label that says it is the company’s salary list.

People take the bait because they are curious and then put it into a computer at work or at home, which automatically installs malware on the system.

Scams that use bait don’t have to take place in the real world. Baiting online takes the form of ads that look good but lead to harmful sites or try to get people to download software that is infected with malware.

#2. Scareware

Scareware is one type of social engineering attack. It involves sending a lot of false warnings and fake threats to people. Users are tricked into thinking their computer is infected with malware, which makes them run software that doesn’t do anything useful (except for the person who did it) or is malware itself. Scareware is also called fraudware, illegal scanner software, and deception software.

Scareware often comes in the form of pop-up banners that look real and say things like, “Your computer may be infected with harmful spyware programs.” It will either offer to install the tool for you (which is often tainted with malware) or send you to a malicious site that will infect your computer.

Scareware is also spread through spam emails that give false warnings or try to get people to buy useless or damaging services.

#3. Pretexting

Pretexting is another form of social engineering attack that occurs when an attacker obtains information through a succession of carefully designed lies. Someone who claims to need the victim’s sensitive information to complete an important task typically starts the scam.

The attacker frequently starts by pretending to be a coworker, a law enforcement officer, a banker or tax official, or any individual with the right to know. The imposter asks questions that seem to be needed to verify the victim’s identity, but they are used to get important personal information.

This scam collects all kinds of important information and records, like social security numbers, personal addresses and phone numbers, phone records, staff vacation dates, bank records, and even information about a real plant’s security.

#4. Phishing

Phishing scams are email and text message campaigns that try to make people feel like they need to act quickly, are curious, or are scared. This is a very common type of social engineering attack. It then tricks them into giving out private information, clicking on links to malicious websites, or opening attachments that contain malware.

One example is an email that users of an online service get when they break a rule that requires them to do something right away, like change their password. It has a link to a fake website that looks almost exactly like the real one. This fake website asks the user to enter their current login information and a new password. The information is sent to the attacker when the form is sent.

Since phishing schemes send the same or almost the same message to all users, it is much easier for mail servers that have access to threat-sharing platforms to find and stop them.

#5. Spear Phishing

This is a highly targeted phishing scam in which the attacker targets specific people or businesses. They then tailor their communications to their victims’ characteristics, employment positions, and contacts to conceal their attack. Spear phishing requires significantly more work on the perpetrator’s behalf and can take weeks or months to achieve. They are significantly more difficult to detect and, when done correctly, have a much greater success rate.

An attacker sends an email to one or more workers while impersonating an organization’s IT consultant in a spearphishing scenario. It’s written and signed exactly like the consultant would, causing recipients to believe it’s a genuine message. The mail encourages recipients to change their passwords and contains a link that redirects them to a bogus page where the attacker grabs their credentials.

Read Also: FISMA COMPLIANCE: Definition, Requirements & More

Social Engineering Examples 

CEO fraud, for example, is a sort of spear-phishing email assault in which the attacker impersonates the CEO of your company. Typically, the attacker attempts to dupe employees into sending money to the attacker’s bank account. A tight policy about money transfers, such as face-to-face certification of transfers exceeding a particular amount, can readily prevent social engineering attempts by cyber thieves. However, the following are examples of social engineering:

#1. Multi-Factor Authentication (MFA) 

To acquire access to an organization’s systems and networks, most social engineering strategies rely on increasing privilege levels. Implementing multi-factor authentication, such as two-factor authentication, which requires a factor other than a login and password to grant access, can raise the likelihood of detecting social engineering strategies before they are completed. 

For example, attackers who obtain employee login credentials must then go through another loop to achieve full privileged access to an organization’s network and systems. Making sure that only certain employees have access to privileged resources. 

#2. Marriott Hotel

Using social engineering methods, a hacking group stole 20 GB of personal and financial data from a Marriott hotel. The hackers got a worker at the Marriott Hotel to give them access to the worker’s computer.

#3. US Department of Labor (DoL)

This was one of the examples of a social engineering attack that stole login information for Office 365. The attack was done with smart phishing, using fake domains that looked exactly like the real DoL domain. The emails looked like they came from a senior DoL worker asking them to bid on a government job. When the employees clicked the “Bid” button, they were taken to a “phishing” site, which is used to steal passwords.

#4. Zoom users

A phishing operation that targeted employees affected at least 50,000 people. The social engineers used the fear of being laid off to get workers to click on a link to set up a Zoom meeting with HR. When the employee clicked on the link, it took them to a fake Zoom login page that was set up to steal passwords.

#5. FACC (Austrian aircraft manufacturer)

FACC suffered a loss of around 42 million euros as a result of a complex business email compromise (BEC) scam. The email account of the company’s CEO was hacked and used to send an “urgent” request for a money transfer. This email tricked a person who worked in accounts payable, who agreed to the request and sent the money to the thief.

#6. Crowdstrike callback

Social engineering is so powerful that even security companies are feeling it. Crowdstrike is now being used as a part of and an example in the game of social engineering. Scammers are sending phishing emails to workers using the trusted name of Crowdstrike and other security companies. The email has information about a possible malware attack and a phone number to call to get rid of any malware that has been installed. Attackers get the employee to agree to allow them into their computer if they reach the number.

Read Also: PENTESTERS: What Is It and Who are Pentester?

How to Prevent Social Engineering

In social engineering attacks, the attacker tries to get access to data or services by building relationships with people whose trust they can use. Staying aware is the first line of defense. The attacker might try to talk to you in a way that turns into questioning. But the best way to prevent social engineering is to know who you can trust and to be trustworthy yourself. You need to find out who could access or change your account and make sure they have a good reason to do so. Here are ways to prevent social engineering.

#1. Unknown Senders (Emails vs. Text Messages)

Look closely at the sender’s email address and the message itself. It is important to know that you don’t have to click on any links to shady documents.

#2. Stop Sharing Personal Information

Before you give out personal information like passwords and credit card numbers, you should think about it. No real business or person should ever ask for this kind of private information. Use passwords that are hard to guess and change them often. If you use the same password for more than one account, you could be the target of a social engineering attack.

#3. Layers Of Security

Whenever you can, use verification with two factors. It can add an extra layer of security by asking users to enter their username, password, and a code sent to their mobile phone. Set up security codes for your email and phone number so that if someone got into either system, they couldn’t use your account directly.

#4. Anti-virus Software

Put antivirus and anti-malware software on every gadget you own. Keep these programs up-to-date so they can prevent the newest threats in social engineering. But if you have antivirus software loaded on your devices, it can help prevent social engineering.

#5. Always Be Mindful Of Any Risks

You should always think about the risks. Make sure that any call for information is correct by checking it twice or even three times. Keep an eye out for cybersecurity news if a recent breach has caused you harm.

What Is Social Engineering in ICT?

The act of tricking, influencing, or controlling a person to take over a computer system or steal personal and financial data refers to social engineering. It uses deception and psychological manipulation to trick users into giving up critical information or making security mistakes.

What Is Phishing and Social Engineering?

A social engineering attack is when someone online attempts to deceive another online user into doing something risky. Social engineering assaults are classified into several types: Phishing occurs when a website tricks people into disclosing personal information (such as passwords, phone numbers, or social security numbers).

What Is the Difference Between Phishing and Social Engineering?

There is a link between the ideas of social engineering and phishing In reality, phishing is a form of social engineering attack. Social engineering refers to the strategies used by an attacker to persuade their target to perform their bidding.

What Is the Goal of Social Engineering?

The goal is to persuade, deceive, or trick users into disclosing sensitive information or granting access within an organization. The desire to help or the fear of punishment are the foundations of many social engineering schemes.

What Are the Four Steps of Social Engineering Techniques?

Social engineering attacks follow a predictable four-step pattern known as the attack cycle. It consists of the following steps: obtaining information, developing relationships and rapport, exploitation, and execution.

References

  1. How to Become a Cybersecurity Engineer in 2024.
  2. WHAT IS A CLOUD ENGINEER: Duties & How to Become One
  3. How to Become a Software Engineer: Beginners Guide
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