GOAUTO INSURANCE REVIEW 2023: Cost, & COVERAGE

GoAuto Insurance is an auto insurance firm offering affordable insurance plans in Texas, Louisiana, Nevada, and Ohio.

GoAuto Insurance is a relatively new insurance company, having been founded in 2009. However, it has quickly grown to become one of the largest auto insurance companies in the United States. GoAuto is known for its competitive rates and its wide range of coverage options.

In this GoAuto Insurance review, we will discuss everything you need to know about this company.

Things You Must Understand About GoAuto

Go Auto provides affordable auto insurance packages to those looking to reduce their prices. Regretfully, there isn’t much information available online about Go Auto’s specific features. Some unfavorable assessments regarding the business’s claims management and customer care procedures may unnerve potential policyholders.

Go Auto has an A+ rating, according to the Better Business Bureau (BBB) website. However, Go Auto policyholders have strong opinions regarding how the business manages insurance claims and payments. Numerous reviews for Go Auto Insurance complain that the firm does not pay claims on time, processes claims fairly, and declines to cover occurrences that ought to be covered.

Before buying auto insurance coverage from Go Auto, consider reading user reviews. By reading user reviews, you can find out what to expect from the business and whether you can trust Go Auto to be your insurance provider.

How was Go Auto Founded?

GoAuto Insurance was founded in Louisiana’s Baton Rouge. Since 2009, the company has provided auto insurance, initially to citizens of Louisiana and then to those of Nevada, Ohio, and Texas.

GoAuto is renowned for providing affordable solutions for auto insurance. This could indicate that the business caters to high-risk drivers looking for affordable coverage. In other situations, drivers looking to save as much money as possible on auto insurance could find GoAuto appealing.

GoAuto focuses solely on auto insurance. You will, therefore, need to look into other firms if you require extra insurance. Additionally, as GoAuto only provides one kind of insurance, it does not provide a multi-policy discount or bundling.

GoAuto Car Review

#1. GoAuto Car Insurance

GoAuto provides online quotes for easy comparisons and accepts claims submitted directly online.

To determine how much car insurance costs, you must consider various types of coverage, such as those provided by GoAuto:

Collector Car Insurance: Collector car insurance covers vehicles used in car shows, afternoon drives, and other special events. It is not intended for your primary vehicle. Collector cars can be antique, limited-edition, exotic, or military-grade vehicles.
Bodily Injury Liability: This covers injuries and deaths that may occur as a result of an accident caused by you or another driver in your vehicle.
Property Damage Liability: In an at-fault accident, this coverage reimburses others for damage to another vehicle or property, such as utility poles or fences.
Collision: This optional coverage pays for damage to your car caused by a collision with another vehicle or an object in an accident that you caused. Collision policies also cover damage caused by driving incidents that are not related to an accident, such as pothole damage.
Comprehensive coverage includes theft and damage caused by non-collision events, such as most natural disasters.

#2. Financial Stability

Many customers overlook the impact a company’s financial strength and stability can have on its ability to pay existing and new claims. However, we believe it is an essential component of any GoAuto insurance review.

Otherwise, there is no way of knowing if an insurer will be able to pay its outstanding obligations in the event of a large-scale disaster. The Insurance Information Institute provides essential information on how to research the financial health of GoAuto insurance from five independent rating companies.

GoAuto insurance does not have financial health ratings from A.M. Best or Moody’s Investors Services. However, financial statement information can be obtained from the NAIC website and reviewed for stability by an independent third party.

Use this GoAuto insurance review to determine whether this company is right for you and your family. If you have had eligibility issues with other insurers or simply prefer to work with a smaller carrier, GoAuto insurance may be the best option for you.

#3. Satisfaction with GoAuto Claims

After purchasing a policy from a GoAuto representative, you may not be able to communicate with the company for a long time. You may need to add another driver, a new car, an additional car, or teen drivers to your policy if a life event changes, or you may have billing questions.

Unless they need to file an accident claim, most drivers never speak with a GoAuto representative again. As a result, most GoAuto insurance reviews place a high value on how the insurer handles customers and claims.

J.D. Power ranks insurers based on a variety of factors, including three key performance indicator categories: communication, ease of service interaction, and timeliness of responses.

According to the J.D. Powers 2017 U.S. Auto Claims Satisfaction Study, companies are rated based on how they handle client claims. The J.D. Powers study does not include GoAuto insurance ratings, but many other well-known companies do.

According to the company’s BBB profile, GoAuto is accredited by the organization, and the company received an A+ rating for its handling of complaints. Customer reviews average one out of five stars, but satisfied customers rarely take the time to leave positive feedback on BBB or any other comparable review site. It might be a good idea to ask family, neighbors, and friends if they have any positive or negative GoAuto experiences.

#4. Customer Feedback on GoAuto

One of the most common factors considered by drivers looking for a new auto insurance company is how satisfied current customers are with their coverage.

Other factors to consider include whether the company communicates with customers online, in person, or through direct mail contacts, as well as how it handles complaints—all of which can influence how customers perceive the company in the future.

Customers who are satisfied will frequently recommend the insurer to a friend or family member, so keep in mind any recommendations you may have received.

Though GoAuto insurance is not included in the most recent J.D. Power shopping study, other companies in the study are graded on their performance in the following areas: policy offerings, price, the billing process, interaction, and claims. Keeping these categories in mind during your research can be beneficial.

The Essential Information Regarding GoAuto Insurance

GoAuto claims to offer consumers in Nevada, Texas, Louisiana, and Ohio affordable “no-nonsense” auto insurance. The company calls its approach to business community-driven and family-oriented. It offers customized payment plans, waives policy add-ons, and uses a direct-to-customer quoting approach to give affordable auto insurance solutions.

#1. Adaptable Modes of Payment

GoAuto insurance customers have various options for paying their monthly premiums. Payments are allowed online, over the phone, through a local sales office, or through the app.

GoAuto does not accept American Express, but debit or credit cards from Visa, Mastercard, or Discover—including prepaid debit cards like Green Dot—are. Additionally, GoAuto doesn’t charge a fee for processing payments, and you can customise your payment schedule by adjusting the due date.

#2. Smartphone Application

The GoAuto mobile app allows you to monitor your ID card policy paperwork, register a claim, make payments, and manage your insurance. The app has an average rating of 3.7 stars on the Google Play Store and 2.4 stars on the Apple App Store as of April 2023.

#3. No Agents with Commissions

GoAuto offers auto insurance directly to consumers rather than through commissioned brokers to keep costs down. Certain insurance companies use independent agents representing one company or working for several companies to market products. One of these agents normally receives a portion of the premium when a consumer purchases insurance via them.

GoAuto Insurance Cost

The typical rates at GoAuto Insurance are reasonable. Similar to the other states where GoAuto is accessible, Louisiana is well-known for having high auto insurance costs. It’s good to have an affordable option available because of this. GoAuto Insurance offers affordable auto insurance, but be aware that, as a result, service may suffer.

The cost of auto insurance might vary depending on several factors, regardless of the company you select. Here are some of the more typical ones:

#1. Location

Because different states have different requirements for auto insurance, crime rates, and the percentage of uninsured drivers, premiums change between them. Ohio has some of the lowest rates for auto insurance, although Louisiana, Nevada, and Texas have higher-than-average rates. In addition, people who reside in populated cities like New Orleans and Las Vegas typically pay more excellent rates than those in rural areas.

#2. Age and Gender

Although premiums decrease as drivers age, younger men pay high rates for auto insurance.

#3. Status

Married drivers pay less on average since they are less likely to be involved in accidents than single drivers.

#4. Credit Score

Your rate for auto insurance will be greater the lower your credit score is.

Driving record: You should anticipate paying more for auto insurance noticeably than the average if you have a history of traffic violations or accidents.

#5. Type of Vehicle

You should anticipate paying extra for auto insurance if your vehicle is brand-new, a frequent target for auto theft, or has a low safety rating.

Discounts on GoAuto Insurance

GoAuto Insurance is known to provide lower rates for anti-lock brakes, anti-theft devices, and clean driving histories, yet the company does not post any discounts on its website. You cannot combine renters’, homeowners’, or life insurance policies with GoAuto Insurance to save money on your premiums because GoAuto Insurance only offers auto insurance.

#1. Payment for GoAuto Insurance

GoAuto Insurance offers an online self-service network for payment processing on their website. You will need your policy number and personal details like name and address to register.

You can count on getting cheap auto insurance when you choose GoAuto Insurance. We’ll talk about whether the options the auto insurance business offers are worthwhile below, given the potential savings.

#2. Quote for GoAuto Insurance

GoAuto Insurance’s website allows you to request an online quotation. You must provide your zip code and preferred method to obtain pricing and receive a quote.

You can count on getting cheap auto insurance when you choose GoAuto Insurance. Still, we’ll talk about whether the plans offered by the auto insurance provider are worthwhile in the following section.

Why is GoAuto so Cheap?

Who is the Parent Company of GoAuto Insurance?

The private equity firm Milestone Partners has acquired low-cost auto insurer GoAuto and its associated technology platform, Adaptive Information Technologies (AIT).

Is Go Auto a Good auto Insurance?

For some drivers, GoAuto Insurance is a good insurance company. The insurance received a rating of 7.0 out of 10.0 from us. Despite having an A+ rating from the BBB, the company has received many negative web reviews, outnumbered by good ones.

Conclusion

The selling point of the GoAuto insurance firm is its capacity to provide affordable coverage by cutting out the intermediary. It offers more than the minimum collision coverage, personal injury protection, and liability for property damage and physical harm. Even so, the extras that each state offers differ from one another. The company’s steadfast dedication to staying local allows it to provide on-site support in the four states it does service.

GOAUTO INSURANCE REVIEW 2023: Cost, & COVERAGE