{"id":98410,"date":"2023-02-22T09:19:39","date_gmt":"2023-02-22T09:19:39","guid":{"rendered":"https:\/\/businessyield.com\/?p=98410"},"modified":"2023-02-22T09:19:43","modified_gmt":"2023-02-22T09:19:43","slug":"service-business-consulting","status":"publish","type":"post","link":"https:\/\/businessyield.com\/business-coaching\/service-business-consulting\/","title":{"rendered":"SERVICE BUSINESS CONSULTING: Prices, Examples, How to Start and Market It","gt_translate_keys":[{"key":"rendered","format":"text"}]},"content":{"rendered":"\n<p>Businesses need to know how to deal with growing complexity and volatility, improve operational efficiency, and make it easier for people to work together in a world where things change quickly. However, managing a firm is more challenging now because the market is increasingly connected. Businesses and customers already have access to a lot of data, which can be both a problem and a chance to make money. Business consulting is the process of making sure a company has the strategies, teams, and growth management experience to help its clients succeed. Read on to learn about small business consulting services, their examples, prices and how to market a new service like business consulting.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-service-business-consulting\"><span id=\"service-business-consulting\">Service Business Consulting&nbsp;<\/span><\/h2>\n\n\n\n<p>Business consulting services provide expert advice on commercial issues. In most cases, within the terms of a contract, business consulting firms will engage with clients to find ways to boost the performance of their businesses. While, some <a href=\"https:\/\/businessyield.com\/business-coaching\/types-of-business-consultants-in-high-demand\/\" target=\"_blank\" rel=\"noreferrer noopener\">business consulting firms<\/a> only focus on one area of expertise, while others offer a much wider range of services. A business consulting firm can have just one person and only work in one area, or it can have thousands of people and work all over the world.<\/p>\n\n\n\n<p>In addition, it is crucial for the client to take into account both the organization&#8217;s size and core competencies when choosing a business consulting firm.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-business-services-consulting-s-advantages\"><span id=\"business-services-consultings-advantages\">Business Services Consulting\u2019s Advantages<\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list\"><li>It is crucial to have access to the appropriate information, knowledge, and assistance of any firm, whether it is a start-up or an established corporation, to maximize production and effectiveness.<\/li><li>Both small and large businesses can also benefit from business consulting services to thrive even in a challenging economic climate.<\/li><li>More than simply being able to create a budget is necessary to stay profitable and competitive. The advice can be supplied by employing an outside consultancy, that has experience in tackling particular business concerns.<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-consulting-services-examples\"><span id=\"consulting-services-examples\">Consulting Services Examples&nbsp;<\/span><\/h2>\n\n\n\n<p>Examples of consulting services can be found in every field, and the word &#8220;consultant&#8221; is used to describe anyone who gets paid to help a business with their knowledge or skills. The consulting service examples include:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-1-providing-information-to-the-client\"><span id=\"1-providing-information-to-the-client\">#1. Providing Information to the Client<\/span><\/h3>\n\n\n\n<p>For a customer, a consultant might compile the following data:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Feasibility studies.<\/li><li>Attitude surveys.<\/li><li>market research.<\/li><li>cost analyses.<\/li><\/ul>\n\n\n\n<p>This is one of the examples of consulting services that examine the competitive landscape of a company or an industry. Hence, because of their specialized knowledge or information, consultants may be valuable to businesses. So, if a business doesn&#8217;t have the time or resources to develop data on its own, it can instead hire someone else to do it.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-2-resolving-issues\"><span id=\"2-resolving-issues\">#2. Resolving Issues<\/span><\/h3>\n\n\n\n<p>This is one of the best examples of consulting services that help solve problems for a client. Management consultants often have to deal with tough situations. A client can ask whether it would be better for them to make a part themselves or buy it. A CEO could also ask the consultant for advice on whether or not to stop working in a certain industry, start new business ventures, or change a marketing plan. However, in a different circumstance, management might look for suggestions on how to organize the company to make it easier for them to adjust to change.<\/p>\n\n\n\n<p>Furthermore, this is one of the examples of consulting services that engage a management consultant to determine the best internal communications policy, internal succession plan, or financial policy to implement. A management consultant is required to determine whether the question posed is the one that needs to be solved most urgently, regardless of the topic or challenge.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-3-identifying-issues\"><span id=\"3-identifying-issues\">#3. Identifying Issues<\/span><\/h3>\n\n\n\n<p>This is also one of the examples of consulting services that may need to reframe the issue to provide an appropriate analysis of the circumstances. The ability of business management consultants to correctly diagnose a problem accounts for a sizable portion of the value they provide to businesses. However, developing a precise diagnosis can frequently put strain on the partnership between a management consultant and their client. This is due to managers&#8217; frequent reluctance to accept responsibility for issues the management consultant might identify.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-4-making-suggestions\"><span id=\"4-making-suggestions\">#4. Making suggestions<\/span><\/h3>\n\n\n\n<p>Lastly, this is one of the examples of consulting services. Here, the management consultant typically presents his or her findings in an oral presentation or submits a written report at the end of an investigation. This report will contain thorough advice on what the client should do next. These reports ought to properly provide the pertinent data and offer a thorough analysis. So, the suggestions will be convincing, and the people who get the report will understand why these issues are so important. In essence, the consultant must suggest a path of action. The choice of whether to carry out this plan is then left to the client.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-business-consulting-services-prices\"><span id=\"business-consulting-services-prices\">Business Consulting Services Prices&nbsp;<\/span><\/h2>\n\n\n\n<p>Remember that you are in command of your own consulting firm. You are not required to enter into a contract with a business if you disagree with their terms for making payments. Many consultants wait until they have at least a portion of the upfront payment before beginning their job. Hence, to estimate your business consulting services prices, use the examples below as a general guideline.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-1-costs-of-social-media-consultancy\"><span id=\"1-costs-of-social-media-consultancy\">#1. Costs of Social Media Consultancy<\/span><\/h3>\n\n\n\n<p>This is one of the things to consider in determining your business consulting services prices. The hourly pay for novice social media consultants is $50 to $75. If you can demonstrate a return on investment for your previous clientele, you can charge much more.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-2-costs-for-it-consulting\"><span id=\"2-costs-for-it-consulting\">#2. Costs for IT Consulting<\/span><\/h3>\n\n\n\n<p>You shouldn&#8217;t bill less than $85 to $125 per hour as an IT consultant.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-3-costs-for-hr-consultancy\"><span id=\"3-costs-for-hr-consultancy\">#3. Costs for HR Consultancy<\/span><\/h3>\n\n\n\n<p>This is one of the things to consider in determining your business consulting services prices. The hourly rate for HR consultants can range from $50 to $150.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-4-costs-of-engineering-consulting\"><span id=\"4-costs-of-engineering-consulting\">#4. Costs of Engineering Consulting<\/span><\/h3>\n\n\n\n<p>The hourly wage for engineering consultants ranges from $75 to $125.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-5-rates-for-management-consultancy\"><span id=\"5-rates-for-management-consultancy\">#5. Rates for Management Consultancy<\/span><\/h3>\n\n\n\n<p>This is one factor to consider when determining the prices&nbsp;of your business consulting services. The hourly consulting charges for management consultants range from $100 to $350.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-6-fees-for-diversity-consulting\"><span id=\"6-fees-for-diversity-consulting\">#6. Fees for diversity consulting<\/span><\/h3>\n\n\n\n<p>You can charge clients $150 to $250 per hour for consultation on diversity training.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-7-consulting-fees-for-project-managers\"><span id=\"7-consulting-fees-for-project-managers\">#7. Consulting Fees for Project Managers<\/span><\/h3>\n\n\n\n<p>Project managers often bill between $70 and $150 per hour for advisory services.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-8-consulting-fees-for-non-profits\"><span id=\"8-consulting-fees-for-non-profits\">#8. Consulting Fees for Non-profits<\/span><\/h3>\n\n\n\n<p>Nonprofit consultants often bill between $85 and $150 per hour.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-9-fees-for-machine-learning-consultancy\"><span id=\"9-fees-for-machine-learning-consultancy\">#9. Fees for Machine Learning Consultancy<\/span><\/h3>\n\n\n\n<p>Your hourly rate as a machine learning consultant can range from $250 to $350.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-10-costs-of-cyber-security-consultancy\"><span id=\"10-costs-of-cyber-security-consultancy\">#10. Costs of Cyber Security Consultancy<\/span><\/h3>\n\n\n\n<p>The hourly rate for a cyber security consultant might range from $225 to $300.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-11-fees-for-accounting-consultancy\"><span id=\"11-fees-for-accounting-consultancy\">#11. Fees for Accounting Consultancy<\/span><\/h3>\n\n\n\n<p>The hourly rate for accounting consultants, who must also be CPAs, can range from $150 to $450.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-12-fees-for-marketing-advice\"><span id=\"12-fees-for-marketing-advice\">#12. Fees for marketing advice<\/span><\/h3>\n\n\n\n<p>Lastly, this is one of the things to consider in determining your business consulting services prices. Typical hourly rates for marketing consultants start at $100 but can go up to $1000 according to the type of marketing their clients need assistance with.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-how-to-bargain-for-consulting-fees\"><span id=\"how-to-bargain-for-consulting-fees\">How to Bargain for Consulting Fees<\/span><\/h3>\n\n\n\n<p>There are several things to take into account when determining how much to charge for consulting before you even start the negotiation process with your first clients. Many consultants automatically charge the same hourly rate they did as employees. However, employees enjoy advantages that consultants do not! Therefore, it&#8217;s crucial to increase your charges to account for this reality.<\/p>\n\n\n\n<p>Taxes for consultants are paid by them. Additionally, they devote a significant amount of their time to finding consulting clients.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-establish-strategic-consulting-fees-for-your-business\"><span id=\"establish-strategic-consulting-fees-for-your-business\">Establish Strategic Consulting Fees for Your Business<\/span><\/h3>\n\n\n\n<p>Keep in mind that choosing your consultation charges shouldn&#8217;t be a last-minute decision. You must take into consideration not just your financial objectives, expenses, and desired client interaction time but also the value you deliver to your consulting clients. No matter how much you charge for consulting, you&#8217;ll be able to spend more billable hours with clients if you don&#8217;t have to spend time on administrative tasks.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-how-to-market-a-new-service-business-consulting\"><span id=\"how-to-market-a-new-service-business-consulting\">How to Market a New Service Business Consulting<\/span><\/h2>\n\n\n\n<p>How do you market your new service, business consulting? You&#8217;re not the only one who doesn&#8217;t know what the best course of action is. Although marketing for a consulting business may seem difficult, there are several tried-and-true methods you can utilize to develop a comprehensive plan and increase your clientele. So, follow these guidelines on how to market a new service in business consulting.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-1-recognize-your-target-market\"><span id=\"1-recognize-your-target-market\">#1. Recognize Your Target Market<\/span><\/h3>\n\n\n\n<p>To market a new service business, your marketing efforts will be more successful the more you understand your prospective clients. Also, you&#8217;ll have a difficult time figuring out how to reach them if you think of your consumers as &#8220;All homeowners who want to save money.&#8221;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-2-establish-your-brand-s-identity\"><span id=\"2-establish-your-brands-identity\">#2. Establish Your Brand\u2019s Identity<\/span><\/h3>\n\n\n\n<p>Your brand&#8217;s personality will depend on the audience you are trying to reach, but you must also be very familiar with yourself. Once you&#8217;ve established your brand&#8217;s character, you can use that personality to drive all of your marketing. Also, if your business is lending money, you might want to look into lead generation strategies.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-3-create-a-successful-website\"><span id=\"3-create-a-successful-website\">#3. Create a Successful Website<\/span><\/h3>\n\n\n\n<p>The digital headquarters and central location for all of your internet marketing is your company&#8217;s website. Hence, to market a new service business consulting, you should address the visitor&#8217;s main query, &#8220;Why should I choose this consultant rather than someone else?&#8221; while showcasing your brand and speaking directly to your target market.<\/p>\n\n\n\n<p>Furthermore, your website should be consistent with your brand identity on every page and address the reader directly to reassure them that you are the one who can help them. Every page should have a call to action encouraging visitors to get in touch with you. Your website can also have landing pages, client testimonials, case studies, or a blog for content marketing.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-4-market-using-relevant-content\"><span id=\"4-market-using-relevant-content\">#4. Market Using Relevant Content<\/span><\/h3>\n\n\n\n<p>To market a new service in business consulting, your name, experience, and brand identification will be in front of a constant flow of well-qualified prospects thanks to a successful content strategy. Your blog&#8217;s content gives you something practical to share on social media and in emails. Not sure what to write? Make a list of the most frequent inquiries you receive as a consultant and write a blog post for each response. If writing makes you uneasy, act as though you&#8217;re responding to a friend&#8217;s email instead.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-5-take-advantage-of-social-media\"><span id=\"5-take-advantage-of-social-media\">#5. Take Advantage of Social Media<\/span><\/h3>\n\n\n\n<p>You are well aware of how crucial a social media presence is for contemporary businesses. But how do you go about utilizing social networking sites to their full potential? It&#8217;s preferable to think of social media platforms as networking opportunities or cocktail parties. Many business people approach social media marketing in the same way that they would not attend a party while carrying a billboard and shouting out advertising messages.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-6-enhance-your-email-list\"><span id=\"6-enhance-your-email-list\">#6. Enhance Your Email List<\/span><\/h3>\n\n\n\n<p>To market a new service in business consulting, it&#8217;s essential to create an email list. Send a welcome email or an automatic series to your new subscribers right away to fortify your connection and build a relationship. Their interest will be piqued if you send them good advice, discounts, and other useful information in your emails.<\/p>\n\n\n\n<p>In addition, your regular newsletter can include the blog posts and social media posts you already make. Group your audience into segments. This enables you to address them in a more individualized manner.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-small-business-consulting-services\"><span id=\"small-business-consulting-services\">Small Business Consulting Services<\/span><\/h2>\n\n\n\n<p>Small-company consultants are capable of performing a range of duties. They might create a marketing strategy, a public relations campaign, a company plan, or a sales strategy. Also, they can choose to specialize in a field like marketing, public relations, operations, human resources, or accounting. They can help a small business cover almost all of its bases. The small business consulting services include:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-1-sales-and-marketing-consulting\"><span id=\"1-sales-and-marketing-consulting\">#1. Sales and Marketing Consulting<\/span><\/h3>\n\n\n\n<p>You can readily apply your knowledge as a small company consultant if you are an expert in the field or have experience in sales and marketing. There are several ways a small company consultant might collaborate with a sales and marketing team. For instance, they might devise a marketing plan, a digital strategy, or work on the site development or training aspects of the project.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-2-project-management-consulting\"><span id=\"2-project-management-consulting\">#2. Project Management Consulting<\/span><\/h3>\n\n\n\n<p>Project management is one of the primary reasons businesses hire consultants for small businesses. Let&#8217;s imagine that a business is planning to introduce a new product, but they are unsure of how to plan for it because they only have five employees, and none of them are involved in project management. At that point, a consultant could step in and instruct your staff on how to manage the project or take on the role of contract project manager.<\/p>\n\n\n\n<p>Additionally, if a business consistently experiences operational inefficiencies, it may want to think about engaging a consultant to identify these inefficiencies and develop a strategy to enhance project management inside the business.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-3-reporting\"><span id=\"3-reporting\">#3. Reporting<\/span><\/h3>\n\n\n\n<p>A consultant can assist a business with reporting in two ways: they can compile analytics and reports and examine the reports that are already in place. A business could choose to work with a consultant on a more long-term basis for this service. When it comes to reporting, a small business consultant will assist a business in gathering and comprehending the analytics or reports so they can make informed business decisions.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-4-forecasting\"><span id=\"4-forecasting\">#4. Forecasting<\/span><\/h3>\n\n\n\n<p>A small business that is just getting started needs projections and forecasts for the near- and long-term future. However, predicting is challenging when there are insufficient staff, resources, or time to collect and analyze the data. A small business consultant can step in at that point. They&#8217;ll collaborate with the business to comprehend and formulate accurate estimates.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-5-it-consulting\"><span id=\"5-it-consulting\">#5. IT Consulting<\/span><\/h3>\n\n\n\n<p>It might be difficult for a small business to select the appropriate technology and set up the system effectively. For these reasons, businesses need consultants for IT services. A consultant may assist in selecting the appropriate technology and guarantee that the technological systems are configured properly and effectively.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-6-accounting-consulting\"><span id=\"6-accounting-consulting\">#6. Accounting Consulting<\/span><\/h3>\n\n\n\n<p>Another long-term service that a small firm could use is accounting. Having an accounting staff may not be financially advantageous for a small team. But every business requires a professional to oversee and manage the funds. A small business consultant with expertise in financial management can be brought in to aid with tax preparation, payroll setup, and budget adjustments. One of the most challenging aspects of running a small business is managing the finances and accounting, but it&#8217;s also one of the most crucial areas to do right.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-services-business-consultants-provide\"><span id=\"what-services-business-consultants-provide\">What Services Business Consultants Provide?<\/span><\/h2>\n\n\n\n<p>The following are just a few of the many services that consultants provide:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Delivering knowledge in a certain market.<\/li><li>Recognizing issues.<\/li><li>Enhancing the existing workforce.<\/li><li>Starting a change.<\/li><li>Supplying impartiality.<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-is-service-consultation\"><span id=\"what-is-service-consultation\">What Is Service Consultation?<\/span><\/h2>\n\n\n\n<p>Consulting services refer to the delivery of knowledge or strategic counsel that is made available for consideration and judgment.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-are-the-three-types-of-consulting\"><span id=\"what-are-the-three-types-of-consulting\">What Are the Three Types of Consulting?<\/span><\/h2>\n\n\n\n<p>Strategy consulting, operations consulting, finance consulting, information technology consulting, and human resources consulting are the five basic areas into which consulting roles typically fall.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-how-do-i-become-a-service-consultant\"><span id=\"how-do-i-become-a-service-consultant\">How Do I Become a Service Consultant?<\/span><\/h2>\n\n\n\n<p>Important Steps for Becoming a Service Consultant:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Find out more about Service Consultant Education.<\/li><li>Develop your skills as a service consultant.<\/li><li>Full Relevance<\/li><li>Training or an internship.<\/li><li>Obtain certifications for service consultants.<\/li><li>duties of a research service consultant.<\/li><li>Get your resume ready.<\/li><li>Job Application for a Service Consultant.<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-are-the-3-rs-of-a-consultation\"><span id=\"what-are-the-3-rs-of-a-consultation\">What Are the 3 Rs of a Consultation?<\/span><\/h2>\n\n\n\n<p>Request, reason, render, and report are commonly referred to as the &#8220;four R&#8217;s.&#8221;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-types-of-consultants-are-in-demand\"><span id=\"what-types-of-consultants-are-in-demand\">What Types of Consultants Are in Demand?<\/span><\/h2>\n\n\n\n<ul class=\"wp-block-list\"><li>IT professional.<\/li><li>Consulting in marketing.<\/li><li>consultant in finance.<\/li><li>Human resources advisor.<\/li><li>attorney-nurse consultant<\/li><li>consulting in leasing.<\/li><li>consultant for taxes.<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-references\"><span id=\"references\">References&nbsp;<\/span><\/h2>\n\n\n\n<ul class=\"wp-block-list\"><li><a href=\"https:\/\/blog.hubspot.com\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">hubspot.com<\/a><\/li><li>constantcontact.com<\/li><li>paperbell.com<\/li><li>upcounsel.com<\/li><\/ul>\n\n\n\n<h2 id=\"related-articles\" class=\"wp-block-heading\">Related Articles<\/h2>\n\n\n\n<ol class=\"wp-block-list\"><li><a href=\"https:\/\/businessyield.com\/business-services\/what-is-consulting\/\" target=\"_blank\" rel=\"noreferrer noopener\">WHAT IS CONSULTING-Difference Between Management Consulting and Business Consulting<\/a><\/li><li><a href=\"https:\/\/businessyield.com\/business-services\/consulting-service-business\/\" target=\"_blank\" rel=\"noreferrer noopener\">CONSULTING SERVICE BUSINESS: Meaning &amp;amp; How to Start in 2023 (detailed guide)<\/a><\/li><li><a href=\"https:\/\/businessyield.com\/careers\/business-management-consultant\/\" target=\"_blank\" rel=\"noreferrer noopener\">Business Management Consultant: Job Description, Salary &amp; What You Need<\/a><\/li><li><a href=\"https:\/\/businessyield.com\/business-coaching\/types-of-business-consultants-in-high-demand\/\" target=\"_blank\" rel=\"noreferrer noopener\">5 TYPES OF BUSINESS CONSULTANTS IN HIGH DEMAND<\/a><\/li><li><a href=\"https:\/\/businessyield.com\/management\/top-management-consulting-services-in-high-demand\/\" target=\"_blank\" rel=\"noreferrer noopener\">5 Top Management Consulting Services in High Demand (Updated)<\/a><\/li><\/ol>\n","protected":false,"gt_translate_keys":[{"key":"rendered","format":"html"}]},"excerpt":{"rendered":"Businesses need to know how to deal with growing complexity and volatility, improve operational efficiency, and make 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