The sector of customer service, like technological advancements, is always evolving. It’s surprising that phone conversations are still the primary method of customer care and support, given the rise of alternatives like group messaging and email. However, clients need prompt responses. Google Voice is great for one-man operations and small organizations, but it lacks many of the capabilities that larger companies want from their phone service. As of this writing, Google Voice lacks features such as 1-800 numbers, shared phone lines, artificial intelligence-powered analytics, and deep integrations with other programs. If you’re looking to find an alternative to Google Voice, then go no further than this compilation. In this article, we will show you the best free google voice alternative for personal use.<\/p>
Let’s start with a review of Google Voice and its place in the industry.<\/p>
Google Voice, the company’s entry into the VoIP industry, was introduced in 2009 when the internet giant acquired the service GrandCentral. The service offers a number of services beneficial to individuals and small businesses.<\/p>
It’s true that Google Voice on its own isn’t the most feature-rich option for businesses, but when integrated with the rest of the G Suite Admin panel, it becomes an invaluable tool. <\/p>
For that reason, Google Voice is a great VoIP option for those who already use other Google services, such as Hangouts, Google Meet, and Google Calendar.<\/p>
Because Voice is built into the same ecosystem as the rest of these tools, it’s simple to set up call reminders in Calendar or get meeting context in Meet.<\/p>
Even though just 11 countries are supported at the time, Google Voice nevertheless provides a wide range of useful business phones capabilities, such as unlimited domestic SMS, free calls to the U.S., voice recording, and international call reception. <\/p>
Google Voice is offered at no cost to consumers, while enterprise customers can choose from a number of price tiers. Starter, Standard, and Premier plan cost $10, $20, and $30 a month, respectively, with all plans being priced on a “per-user, per-month” basis.<\/p>
Basic features such as free international calling to the United States, unlimited domestic text messaging, call forwarding, and so on are standard across all plans. However, more advanced services such as an automated attendant and comprehensive reporting are only available on the more expensive plans.<\/p>
Here\u2019s the list of the best Google Voice alternatives:<\/p>
There are better business phone alternatives than Google Voice, although it does have some benefits.<\/p>
If your organization is expanding, Google Voice isn’t a viable phone option because it lacks advanced capabilities like call forwarding and routing, shared virtual numbers, and more. If your company is looking for an alternative to Google Voice, the 6 best VoIP services listed here should meet your needs.<\/p>
OpenPhone is a popular alternative to traditional phone service, used by thousands of satisfied entrepreneurs and small business owners. Also, it’s one of the least expensive possibilities here!<\/p>
It is a collaborative phone solution for your business’s various departments, including sales, operations, and customer service. <\/p>
The software allows many users to dial a central business number and comment on calls in real time. When members of a team have separate phone numbers, calls can be easily transferred to the correct person with the swipe of a finger.<\/p>
OpenPhone provides functionality that is absent from Google Voice, allowing you to set up a company call center or a separate customer care line. When a customer calls, the platform can act as a basic customer relationship management system (CRM) by supplying background data about the caller; integration with HubSpot and Salesforce adds even more depth.<\/p>
In addition to US local numbers and toll-free numbers, OpenPhone also provides local Canadian phone numbers, allowing you to simply set up shop in Canada or grow your operations there. <\/p>
The following additional features are built in as well:<\/p>
RingCentral is one of the more established options for businesses looking for a phone service that can be used with computers and desk phones. The platform offers a wide variety of features, from standard call management and text messaging to a contact center expansion for your service departments. However, it might be challenging to get the features you need from RingCentral without also paying for many unnecessary extras. <\/p>
RingCentral’s core capabilities are available across all pricing tiers. These include toll-free lines, unlimited domestic and Canadian calling, text messaging, voicemail transcription, group chat, and file sharing. To minimize unexpected costs, though, you should read the fine print. For instance, on their most basic plan, each user is limited to 25 monthly outbound text messages to numbers in the US and Canada. Over and above that, additional fees apply. <\/p>
Even if you upgrade to RingCentral’s priciest plan, you still can’t save all of your talks indefinitely. Some instances are listed below.<\/p>
In addition, the prices may come as a surprise to a new or small business.<\/p>
Nextiva is a VoIP provider that allows you to make domestic and international calls from the US and Canada. Even if it has some customer service and auto-attendant functions that Google Voice lacks, it still might not be the best alternative for new businesses.<\/p>
Furthermore, Nextiva’s pricing structure isn’t particularly clear. You may be impressed by their low per-user monthly price of $18.95 if you visit their pricing website. However, the fees skyrocket when you want to pay monthly (rather than committing to an annual plan) and disclose that you have a tiny team.<\/p>
Since Nextiva’s platform allows for integrations and video calling, it is a good fit for some larger businesses. Nextiva’s Professional package is required to send and receive texts outside of the mobile app. If you look into their plans more closely, you’ll notice that you have to pay far more to use essential functions like call recording. <\/p>
While the premium tier offers a wide range of features, existing customers often look for Nextiva alternatives in order to save money and take advantage of superior service.<\/p>
The cloud-based phone service from Telzio allows you to add an unlimited number of users and provides local phone numbers in about 50 countries. This alternative to Google Voice includes tools like call recording and analytics as well as toll-free numbers and connectivity with services like Zapier and Stripe.<\/p>
While it was designed with businesses in mind, it isn’t ideal for those with large call traffic. And you have to pay for whatever the site offers, even if you don’t use it.<\/p>
Telzio does not use standard price tiers; rather, you pay a flat rate each month based on the number of call minutes and text messages you use. The cheapest plan contains 1,000 monthly minutes (no rollover) and costs $50 per month. They provide monthly bundle subscriptions for sending text messages, starting at $13 for the chance to send 250 SMS each month.<\/p>
Ooma is an alternative to Google Voice that allows you to make calls within the United States, Canada, and Mexico, but it exclusively provides U.S.-based phone numbers. All subscription tiers include access through mobile apps or landline services. However, even with the premium plan, Ooma is still lacking in some key cutting-edge areas.<\/p>
Here are a few things that make Ooma a solid alternative to Google Voice.<\/p>
In addition, Ooma isn’t a high-end product. It looks cheap at first, but then you find you need to upgrade to use the desktop software for Ooma. VoIP providers, such as OpenPhone, offer more functionality at a fraction of the cost.<\/p>
A cheaper alternative to Google Voice, Ringblaze is built for customer service and sales teams. Ringblaze’s capabilities are limited to facilitating communication over phone calls; it does not support instant messaging or any other form of two-way communication. These features include a shared dashboard, call recording, call assignments, and a click-to-call website widget for clients. Its low cost is indicative of its basic nature. <\/p>
There is only one plan available on Ringblaze, and it costs $19 per month per user. All your calls to the US and Canada, regardless of length, will be recorded and shared at no extra cost. Ringblaze, however, only keeps your call logs for the past 90 days. The fees for making calls to both toll-free numbers and internal calls (inside the same team) might vary widely from one month to the next.<\/p>
There are some ways in which Ringblaze differs from Google Voice, despite their similarities:<\/p>
For most companies, Ringblaze’s inability to integrate with other systems and its limited call history archiving are deal breakers that prevent them from providing a five-star experience for their clients. <\/p>
Yes, there’s a free alternative to google voice. Here are some of the best free ones for your small business.<\/p>
It is a dependable VoIP service that operates in the cloud and provides users with 50+ different calling capabilities and integrated options. With Vonage Business Communications, you may have a video conference, as well as use phone, SMS, fax, and group messaging. In addition, it gives you an easy-to-use video conferencing option for teamwork. It can help you prioritize your data transmissions so that they go as smoothly and efficiently as possible.<\/p>
Here are some of its features:<\/p>
It is a business phone system that combines the features of LastPass, GoToMeeting, and Jive’s hosted PBX system. The software supports video conferencing, voicemail, instant messaging, and a help desk. It was once known as Jive and is now a part of LogMeIn’s GoTo suite of remote access tools.<\/p>
GoToConnect, like RingCentral, supports video and audio conferences and provides access to real-time predictive analytics. Each service guarantees a minimum of 99.999% availability. GoToConnect conferences can go as long as you need them to.<\/p>
With GoToConnect, you may always make free calls to other countries. It’s more affordable, has a better conferencing setup, and can display up to 25 video feeds at once.<\/p>
Features:<\/p>
Small businesses might benefit from MightyCall, a cloud-based phone service. You can use this method to make and take calls from any mobile device. You can choose to ignore, accept, or send the call to voicemail.<\/p>
MightyCall provides a simple and natural flowchart to help you organize your calls. All of your past conversations are displayed for your perusal. This program allows you to keep operations going even while the office is closed.<\/p>
Features:<\/p>
The setup for your CallHippo virtual phone system is quick and simple. You can connect to over a hundred other programs with its help. This vendor gives businesses and startups a local number in 50+ countries. In addition, it has a simple user interface and a powerful backend facility for establishing a help desk.<\/p>
Features:<\/p>