{"id":7378,"date":"2023-09-19T08:44:38","date_gmt":"2023-09-19T08:44:38","guid":{"rendered":"https:\/\/businessyield.com\/tech\/?p=7378"},"modified":"2023-09-19T08:44:39","modified_gmt":"2023-09-19T08:44:39","slug":"dameware-competitors","status":"publish","type":"post","link":"https:\/\/businessyield.com\/tech\/reviews\/dameware-competitors\/","title":{"rendered":"TOP 13 BEST DAMEWARE COMPETITORS IN 2023","gt_translate_keys":[{"key":"rendered","format":"text"}]},"content":{"rendered":"\n

Dameware is one of the best remote access software products on the market, however, it may not suit your needs. Therefore, in this article, we look at the top 13 best Damware competitors that you can consider. <\/p>\n\n\n\n

What is Dameware?<\/span><\/h2>\n\n\n\n

Dameware is a cloud-based remote access software that gives users remote support on servers, desktops, and laptops. It serves companies of all sizes. Users can activate and control their licenses, distribute the host list internationally, and manage team members and clients centrally with the aid of DameWare. <\/p>\n\n\n\n

With Dameware: <\/p>\n\n\n\n

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  1. Users can connect through smartphones and tablets thanks to its support for mobile apps for Android and iOS. <\/li>\n\n\n\n
  2. Users can solve issues with the window administration feature without launching full remote control sessions. <\/li>\n\n\n\n
  3. Additionally, the system enables the management of numerous Active Directory domains via a single interface. <\/li>\n\n\n\n
  4. The program provides group policy editing, password resets, and user account administration. <\/li>\n\n\n\n
  5. Users can log into remote sessions using the verification protocol thanks to DameWare’s two-factor authentication feature. <\/li>\n\n\n\n
  6. The solution also accommodates sessions for remote access. by logging in through support tickets and creating an audit trail. <\/li>\n\n\n\n
  7. Note that the product integrates with the SolarWinds Help Desk.<\/li>\n<\/ol>\n\n\n\n

    What is Dameware used for? <\/span><\/h2>\n\n\n\n

    All Dameware tools fall under the category of “remote support software.” Therefore, it enables IT professionals to remotely access the devices of their customers or staff members to diagnose, offer help, or carry out maintenance. Fortunately, this has had a significant impact on IT support procedures since it can shorten the time it takes to fix issues, which saves firms money.<\/p>\n\n\n\n

    System Center Configuration Manager (SCCM) is used by many enterprises to remotely manage a large number of desktop computers. Dameware has the same fundamental capabilities as SCCM, such as remote control, access, and support, but with extra tools to speed up troubleshooting for support employees. Additionally, using the same console to control Linux and Mac computers can be quite helpful. with multi-platform infrastructures.<\/p>\n\n\n\n

    Features of Dameware?<\/span><\/h2>\n\n\n\n

    #1. Easy-to-use remote control for Windows, Linux, and Mac OS X:<\/span><\/h3>\n\n\n\n

    With the help of Dameware Mini Remote Control, you can connect to Windows, Linux, and servers, laptops, and desktops running Mac OS X. Additionally, you can utilize the Mini Remote Control viewer to remotely access computers running various operating systems using RDP and VNC viewers.<\/p>\n\n\n\n

    #2. Powerful desktop sharing and remote control features<\/span><\/h3>\n\n\n\n

    You can manage straightforward remote IT support sessions from a single central console. Additionally, you could improve the standard of assistance provided during remote sessions using built-in tools like chat and snapshot. You can also take pictures, transfer files, lock the keyboard and mouse, print, etc.<\/p>\n\n\n\n

    #3. Remotely access systems that are sleeping or turned off.<\/span><\/h3>\n\n\n\n

    Intel\u00ae vPro\u00ae with AMT, Wake-on-LAN, and other technologies are supported by Dameware Mini Remote Control. These tools enable remote access to and assistance for PCs operating outside of the band.<\/p>\n\n\n\n

    #4. Communicate with end users from the Dameware console.<\/span><\/h3>\n\n\n\n

    During remote sessions, you can communicate with end users using an intuitive in-session chat tool. No additional chat messengers or switching screens are required.<\/p>\n\n\n\n

    #5. Single-click remote computer screenshot-taking during a remote session<\/span><\/h3>\n\n\n\n

    You can quickly capture screenshots of distant computers and save the pictures on your local desktop.<\/p>\n\n\n\n

    #6. Transfer files during remote sessions<\/span><\/h3>\n\n\n\n

    You may send and receive files between your devices thanks to built-in drag-and-drop file transfer features. By doing this, you can avoid sending files and emails with attachments back and forth during remote conferences.<\/p>\n\n\n\n

    #7. Remote Smart Card Authentication and Interactive Smart Card Logging<\/span><\/h3>\n\n\n\n

    The Dameware Mini Remote Control is designed to provide secure remote access using Remote Smart Card authentication and interactive Smart Card login. Note that these Smart Card possibilities are made available via remote administration software.<\/p>\n\n\n\n

    #8. Simple user access and permission management<\/span><\/h3>\n\n\n\n

    Based on user responsibilities in your business, establish permissions for accessing remote computers. You can provide remote-access privileges for users using Dameware Mini Remote Control. Note that various users can be controlled by group policies.<\/p>\n\n\n\n

    #9. Centralized control of accounts and administration<\/span><\/h3>\n\n\n\n

    Dameware Mini Remote Control’s centralized deployment mode installation enables you to centrally control and activate all Dameware, manage Dameware users, manage Dameware permissions and licenses in one place, and share a worldwide host list with all Dameware users.<\/p>\n\n\n\n

    What is Dameware Pricing?<\/span><\/h2>\n\n\n\n

    Dameware Remote Everywhere (DRE) is based on an annual subscription. <\/p>\n\n\n\n

    Dameware Remote Support (DRS) is a one-time, perpetual license<\/p>\n\n\n\n

    Starting price: $540.00 <\/strong><\/p>\n\n\n\n

    Free trial: Available<\/strong><\/p>\n\n\n\n

    Free version: Not Available<\/strong><\/p>\n\n\n\n

    Dameware Solarwinds Reviews<\/span><\/h2>\n\n\n\n

    SolarWinds offers three Dameware tools:<\/p>\n\n\n\n

    #1. Dameware Remote Everywhere Review<\/span><\/h3>\n\n\n\n

    Dameware Remote Everywhere (DRE), the newest Dameware product, provides many of the same capabilities as past Dameware products, but it is a cloud-based alternative to an on-premises solution.<\/p>\n\n\n\n

    DRE uses encryption mechanisms to protect user data when connecting to workstations over the internet, typically in less than eight seconds. Additionally, it supports hierarchical permissions, two-factor authentication, and access to out-of-band devices like Dameware Mini Remote Control and Dameware Remote Support.<\/p>\n\n\n\n

    The tool’s methodology strives to reduce interruptions for your customers. To enable your administrators to tackle problems as soon as possible, it gathers and presents a vast amount of data at the start of the session. Data such as system details, BIOS, device details, and Windows event logs and updates.<\/p>\n\n\n\n

    Furthermore, DRE lets you take screenshots and make videos during the support session for reporting purposes, which can then be stored in a file for that user or issue. This might aid technicians who are dealing with the same problem, and it might also be helpful if you return to the same system or user in the future. DRE also offers reporting on technicians, which contains data on their productivity, session specifics, and customer satisfaction surveys.<\/p>\n\n\n\n

    DRE enables real-time messaging, calls, and live chat with customers, so you can more quickly identify the source of problems. By employing numerous mini-windows to transition across workstation screens, you can run multiple sessions at once. Additionally, users can submit support requests using a simple ticketing system. <\/p>\n\n\n\n

    #2. Dameware Mini Remote Control Review<\/span><\/h3>\n\n\n\n

    Of all the Dameware products, the Mini Remote Control (MRC) is the most portable and reasonably priced. It can be set up for an endless number of technicians, but the price changes according to how many end users you’ll be using it for. From a centralized console, you may remotely manage Linux, Windows, or Mac OS X computers using MRC. Note that the use of customized and automatic-deployment remote control agents from MRC expedites this process.<\/p>\n\n\n\n

    So what is the purpose of the Dameware Mini Remote Control?<\/p>\n\n\n\n

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    1. You can use remote chat, messenger, snapshot capture, and file transfer during your remote session. <\/li>\n\n\n\n
    2. To prevent your end users from obstructing your work, you can also disable the user’s keyboard and mouse. <\/li>\n\n\n\n
    3. You can more readily connect with others using these techniques. end users and troubleshoot their problems.<\/li>\n\n\n\n
    4. The installation process is quick, with a simple button for deploying MRC on remote hosts. <\/li>\n\n\n\n
    5. You can also create custom installation packages for standardization across all the computers on your network.<\/li>\n\n\n\n
    6. In addition, you can connect to out-of-band powered-off or sleeping computers with support for KVM, Wake-on-LAN, and Intel vPro with AMT. This means you can troubleshoot and perform maintenance even on unresponsive machines or those shut down by users.<\/li>\n<\/ol>\n\n\n\n

      Notably, MRC has built-in security safeguards that can help prevent problems. To protect sensitive data, a smart card logon with two-factor authentication is used. <\/p>\n\n\n\n

      #3. Dameware Remote Support Review<\/span><\/h3>\n\n\n\n

      Dameware Remote Support (DRS), which offers the same functionality as Dameware Mini Remote Control but with additional utilities, is a slightly more comprehensive option. Your ability to assist more end users with your remote support software is aided by the ability to start remote connections over the internet or via LAN.<\/p>\n\n\n\n

      Furthermore, Dameware Remote Support has access to Windows computers and can start, stop, and view event logs, as well as transfer or delete files and start, stop, and view services and processes. This makes it possible for administrators to greatly simplify the process of managing Windows PCs.<\/p>\n\n\n\n

      To save time, Dameware Remote Support provides a partially remote system that enables you to solve computer issues using system utilities and TCP utilities without first starting a fully remote-control session on the host. End users will experience less disturbance and faster troubleshooting as a result.<\/p>\n\n\n\n

      Additionally, Dameware Remote Help is designed to work with iOS and Android, enabling the delivery of remote help via mobile devices. As a result, your IT crew has even more mobility and can provide help from any location.<\/p>\n\n\n\n

      The ability to administer AD domains, groups, and users is one of the broad access options offered by Dameware Remote Support when compared to MRC. When necessary, you can remotely unlock user accounts, reset passwords, and export system configurations and data from AD to make configuration problems easier to fix.<\/p>\n\n\n\n

      Finally, Dameware Remote Support comes with built-in security features, including two-factor smart card authentication, user account management, and permissions management. Overall, compared to MRC, it is a more complete package with the same excellent basic functionality. <\/p>\n\n\n\n

      Best 13 Dameware Competitors <\/span><\/h2>\n\n\n\n

      #1. NinjaOne<\/strong><\/span><\/h3>\n\n\n\n

      The premier unified IT operations system, NinjaOne, makes it easier for IT teams to operate together. IT teams can manage all of their endpoints and provide end-user assistance using NinjaOne, which is a quick, cutting-edge, and user-friendly platform. This increases technician productivity and user happiness. <\/p>\n\n\n\n

      #2. Exotel<\/strong><\/span><\/h3>\n\n\n\n

      As a software company, you can make your calling process easy and comfortable thanks to Exotel. Now that you can hear clearly during calls, you can better assist your customers.  <\/p>\n\n\n\n

      #3. ISL Light Remote Desktop<\/strong><\/span><\/h3>\n\n\n\n

      ISL Light Remote Desktop is a fully functional remote support tool made to help SMEs and large businesses. The Real-time Chat, Diagnostic Tools, Customizable Branding, and Session Recording features of the online Remote Support system are all available in one location.<\/p>\n\n\n\n

      #4. Naverisk<\/strong><\/span><\/h3>\n\n\n\n

      With built-in device monitoring and ticketing system features, Naversik is an all-in-one remote monitoring and management (RMM) solution. The cloud, SaaS, and online versions of this program are all accessible. Additionally, it offers its customers 24\/7 worldwide technical support.<\/p>\n\n\n\n

      #5. Atera<\/strong><\/span><\/h3>\n\n\n\n

      Atera is a Managed Service Provider (MSP) and cloud-based IT management platform for IT professionals. It offers a number of capabilities, such as: <\/p>\n\n\n\n