{"id":16857,"date":"2023-11-30T13:32:52","date_gmt":"2023-11-30T13:32:52","guid":{"rendered":"https:\/\/businessyield.com\/tech\/?p=16857"},"modified":"2023-11-30T13:35:28","modified_gmt":"2023-11-30T13:35:28","slug":"top-10-free-ai-chatbots-to-pick-from","status":"publish","type":"post","link":"https:\/\/businessyield.com\/tech\/technology\/top-10-free-ai-chatbots-to-pick-from\/","title":{"rendered":"Top 10 Free AI Chatbots To Pick From in 2024","gt_translate_keys":[{"key":"rendered","format":"text"}]},"content":{"rendered":"

Free AI chatbots make it easy for users to find information by instantaneously responding to questions and requests\u2014through text input, audio input, or both\u2014without the need for human intervention or manual research.<\/p>

Chatbot technology is now commonplace, found everywhere from smart speakers at home to consumer-facing instances of SMS, WhatsApp and Facebook Messenger to workplace messaging applications like Slack. The latest evolution of AI chatbots, often referred to as \u201cintelligent virtual assistants\u201d or \u201cvirtual agents,\u201d can not only understand free-flowing conversation through the use of sophisticated language models but even automate relevant tasks. <\/p>

Alongside well-known consumer-facing intelligent virtual assistants like Apple’s Siri and Amazon’s Alexa, virtual agents are also increasingly used in an enterprise context to assist customers and employees.<\/p>

What are AI chatbots?<\/strong><\/span><\/h2>

An AI chatbot is a piece of software that interacts with a human through written language. It is often embedded in web pages or other digital applications to answer customer inquiries without the need for human agents, thus providing affordable effortless customer service.<\/p>

AI chatbots employ a variety of AI technologies, from machine learning that optimizes responses over time to natural language processing (NLP) and natural language understanding (NLU) that accurately interprets user questions and matches them to specific intents. Deep learning capabilities allow AI chatbots to become more accurate over time, which in turn allows humans to interact with AI chatbots in a more natural, free-flowing way without being misunderstood.<\/p>

Although the simplest type of chatbot, a scripted chatbot, works by providing answers to customer queries by following set rules, an AI chatbot operates slightly differently. An AI chatbot works by combining machine learning and natural language processing (NLP) to understand user intent and respond to an inquiry in a more naturalistic manner.<\/p>

In this sense, AI chatbots are certainly more useful for businesses in fast-moving industries where the kinds of questions posed by a customer are likely to change. An AI chatbot can use previous conversations, documentation from customer support reps, and any other relevant data to identify the language, context, and intent before providing a helpful response to a customer query – even if it doesn\u2019t fit neatly into the pre-configured rules used by simpler bots.<\/p>

Chatbots are frequently used in a wide variety of online situations, from customer service to sales. One of the best-known examples of Conversational AI delivered through chatbots includes e-commerce sites where bots allow customers to ask questions about a particular product and receive an instant response.<\/p>

How do AI chatbots work?<\/strong><\/span><\/h2>

The earliest chatbots were essentially interactive FAQ programs, programmed to reply to a limited set of common questions with pre-written answers. Unable to interpret natural language, they generally required users to select from simple keywords and phrases to move the conversation forward. Such rudimentary traditional chatbots are unable to process complex questions, nor answer simple questions that haven\u2019t been predicted by developers.<\/p>

Over time, chatbot algorithms became capable of more complex rules-based programming and even natural language processing, allowing customer queries to be expressed in a conversational way. This gave rise to a new type of chatbot, contextually aware and armed with machine learning to continuously optimize its ability to correctly process and predict queries through exposure to more and more human language.<\/p>

Modern AI chatbots now use natural language understanding (NLU) to discern the meaning of open-ended user input, overcoming anything from typos to translation issues. Advanced AI tools then map that meaning to the specific \u201cintent\u201d the user wants the chatbot to act upon, and use conversational AI to formulate an appropriate response. These AI technologies leverage both machine learning and deep learning\u2014different elements of AI, with some nuanced differences\u2014to develop an increasingly granular knowledge base of questions and responses informed by user interactions. <\/p>

This sophistication, drawing upon recent advancements in large language models (LLMs), has led to increased customer satisfaction and more versatile chatbot applications.<\/p>

10 free AI chatbots for you to pick from<\/strong><\/span><\/h2>

ChatGPT<\/strong><\/span><\/h3>

ChatGPT went viral in late 2022\/early 2023, attracting the attention of the entire world in a matter of days. The app is very simple to use: start a conversation by inputting your prompt at the bottom of the screen. As the output comes back, a new entry is created on the left-side menu, so you can keep all your threads separate and come back to them later. <\/p>

If any of these is particularly interesting, you can share a link to it and show it to others (and they can start where you left off).<\/p>

While GPT-3 is already impressive, GPT-4 is even better. It’s trained on a much larger dataset, making it even more flexible and more accurate with its writing output. It can even predict what happens next when given a still image.<\/p>

ChatGPT added plugins to the bot, which means you can also use it to fetch data, run programs, and access third-party services. Natural language is the new no-code, and with Zapier’s ChatGPT plugin, you can search for data inside any of your connected apps and trigger workflows, all by chatting.<\/p>

You can also do the opposite, building ChatGPT into your existing workflows. No matter where you are, you can use ChatGPT to summarize, generate replies, or anything else you can dream up.<\/p>

Kommunicate<\/strong><\/span><\/h3>

Kommunicate\u00a0is one of the best AI-powered chatbots that can help you to automate conversations, enhance customer experience, and grow your business. It uses the best of Generative AI and human touch to provide better customer service.<\/p>

The platform helps to build the best AI chatbots that can handle customer queries across various channels like messenger apps, websites, and more.<\/p>

By leveraging the powerful AI and NLP capabilities, it answers various queries and routes the ones it can\u2019t answer to the human agent.<\/p>

Key features of Kommunicate:<\/strong><\/p>