Travelers Insurance is a large company, which means they have a procedure in place for handling claims and generally begin the process quickly. The company is one of the top insurance companies in the United States. They sell a variety of types of insurance policies including home, life, auto, and more. <\/p>
Travelers Insurance is also one of the oldest insurance companies in the United States, having been in existence for 160 years.<\/p>
Although they are known to be reasonable, they still try to resolve claims with as little expense as possible. If you file a claim and receive an offer that is too low, you may want to discuss the matter with an attorney. The first offer may be too low and the company may negotiate a higher settlement once you get your attorney involved.<\/p>
Travelers offers good home and auto insurance coverage, but you will pay more for it. You can lower those auto prices with discounts, and you will have access to a wide range of extra coverages, such as rideshare coverage for your car and water backup coverage for your home. However, customer service and claim handling can be inconsistent with the company. <\/p>
If you want broader coverage and are willing to pay a bit more for it, Travelers is a good option to look into. In addition, if you pay your bill in full and avoid accidents and gaps in coverage, you can reduce your\u00a0auto insurance rates\u00a0by a large amount. You’ll also be able to improve your policy with new-car replacement coverage, roadside assistance, and rideshare coverage in some states.<\/p>
Most homeowners will find themselves paying higher rates, even if they can apply Travelers\u2019 few home insurance discounts.<\/p>
In terms of reviews and service, Travelers gets few customer complaints, according to the National Association of Insurance Commissioners (NAIC), but scored below average on J.D. Power’s survey that rates the handling of claims.<\/p>
Travelers offers a wider set of add-on coverages than most insurance companies, along with the standard options, such as liability, comprehensive and collision coverage. It also offers a few rare optional coverages, such as premier new-car replacement coverage and two accident forgiveness plans.<\/p>
If your vehicle is so damaged that it’s not worthwhile to repair, this optional coverage pays for the difference between the insurance payout and the unpaid portion of your loan or lease. For instance, if you bought or leased a 2015 Toyota Camry that is now worth $10,000, but you still owe $13,000 on the car, loan or lease gap insurance would pay for the $3,000 difference. <\/p>
Without the coverage, you\u2019d have to pay the $3,000 yourself.<\/p>
This optional coverage bundles new-car replacement coverage, loan or lease gap coverage, and a glass deductible feature. The standout feature of the bundle is the new-car replacement coverage. This covers the cost of a new car if your vehicle is totaled in a covered loss. Losses stemming from fire, theft, larceny and flood are excluded from the coverage. <\/p>
The loan or lease gap coverage functions in the same manner as if you were to get it as a stand-alone endorsement. The glass deductible feature lowers your deductible when replacing your windshield, windows, exterior lights or mirrors.<\/p>
Travelers offers accident forgiveness through two hybrid plans: the Responsible Driver Plan and the Premier Responsible Driver Plan. Accident forgiveness programs cancel the increase in a driver\u2019s rates after an at-fault accident, which can save you hundreds of dollars over the term of your policy. <\/p>
Bear in mind, though, that they are not cheap to add to your policy.<\/p>
Drivers in Colorado and Illinois have the option to add coverage when driving for Uber, Lyft or other ridesharing apps. If you don\u2019t have similar coverage, it\u2019s likely you\u2019re not covered when driving for a ridesharing app. The endorsement provides coverage after opening your mobile app but before picking up a passenger. <\/p>
Once you pick someone up, the ridesharing company\u2019s insurance will provide you with coverage.<\/p>
Rental car coverage reimburses you for some of the cost of a rental vehicle if your car is involved in a covered accident and you need another vehicle. Coverage starts at $30 per day, and the maximum available is $100 per day. While the cost will vary depending on your vehicle type, you can expect to pay around $20 per year for the lower end of coverage and around $50 per year for the maximum coverage. <\/p>
To use Travelers\u2019 rental car coverage, your vehicle must be out of commission for at least 24 hours.<\/p>
If you want roadside services, such as a jump start, fuel delivery, tire change or lockout assistance, you\u2019ll want to buy this optional coverage. Travelers offers two tiers of roadside assistance: basic roadside assistance and premier roadside assistance. The former provides a towing service up to 15 miles, while the latter provides the service up to 100 miles. Premier roadside assistance also includes trip interruption coverage, which provides $600 (maximum of $200 per day) of reimbursement for food and lodging if your vehicle breaks down. <\/p>
Trip interruption coverage only applies if your car breaks down more than 100 miles away from home and the vehicle is inoperable for longer than 24 hours. <\/p>
To request roadside assistance, Travelers customers can dial\u00a0800-252-4633<\/strong>.<\/p> Travelers offers its customers access to a comprehensive set of discounts. The list doesn’t include many unusual discounts compared to most\u00a0car insurance companies, but the sheer number means you can likely benefit from them.<\/p> You can get up to a 30% discount when you enroll in\u00a0Travelers IntelliDrive, a 90-day program that tracks your driving behaviors. The mobile app scores your driving behaviors and assigns appropriate discounts (or increases) to your annual insurance cost, the size of which can vary based on where you live. <\/p> The driving score is composed of several factors. This includes the time of day you drive most often, your speed, your acceleration, your braking habits and how much you use your phone behind the wheel.<\/p> IntelliDrivePlus is an alternative option from Travelers that functions in nearly the same way. However, it includes miles driven as a behavior factor, offers a slightly higher immediate discount \u2014 12% versus 10% \u2014 and monitors your driving through the full life of a policy.<\/p>Traditional coverage available through Travelers<\/strong><\/span><\/h3>
Travelers’ auto insurance discounts<\/strong><\/span><\/h2>
Travelers car insurance discounts<\/strong><\/h3>